TECHNOLOGY AND LIVELIHOOD EDUCATIION 10

NAME: ___________________________

Directions: Copy the maze below on a bond paper and connect the personnel to his/her duty by coloring their
course in varied colors

B. Directions: Fill in the Box. Direction: Below are statements describing the characteristics of various departments/divisions and
designations in a TMC/travel agency. Identify each of them by writing your answer in the boxes provided.
1. It keeps all company records, permits, licenses, bills, ledgers, and other accounting documents.

2. It takes care of any activities that may bring public awareness about the company and the products or services it offers.

3. It sets all administrative policies concerning human resources and development including employees‘ qualifications, screening, professional,
and personality development training of employees.

4. It is responsible for the processing and delivery of the actual tour activities in the field as included in the itinerary.

5. It formulates administrative policies with regards to standard operating procedures of the company.

6. This department segment will benefit when the marketing plans are effectively delivered to the consuming public.
7. It acts as the implementer in the delivery of the company‘s core product which is to serve as an intermediary between the suppliers and the
client.

8. It manages the collection of revenues, transacts with banks, prepares financial reports and disburses money to defray all financial
responsibilities of the company

9. He/she monitors the normal office services catered by the TMC such as advising, information seeking, processing, reserving and ticketing,
and securing of the travel documents for the clients.

10. The head supervisor in-charge of implementing marketing plans to improve the desirability of the products offered by the company.

. Directions: Copy the chart below on your activity notebook and write down the duties and responsibilities of the personnel indicated on each
level. You are allowed to resize and reshape the parts of the figure.