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Samsuddin Ansari

PROFESSIONAL SUMMARY
Friendly and courteous Waiter & Cashier with 8+ years of work experience in
bar and restaurant settings. Proficient knowledge of food, wine and spirits.
Results-driven Waiter familiar with daily operations of dining room, kitchen,
restaurant maintenance and quality standards. Extensive knowledge of high-
end ingredients and complementary food and wine pairings. Seeking a
position in an upscale restaurant, resort or private club.

CONTACT
WORK HISTORY
+918972274546
Waiter & Cashier 09/2014 - 06/2021
Samsuddinansari225@gmail.com Restoran-H-Maidin - Selangor, Malaysia

 Processed cash and card payments promptly, minimising customer wait


times and enabling swift table turnarounds.
SKILLS  Assisted customers with food and drink selection, offering knowledge of
current specials and possible menu adaptations.
 Extensive hospitality background
 Prepared selected menu items at diners' tables, including carving meats,
 In-depth food and wine knowledge
boning fish and presenting flaming dishes.
 Fine dining experience
 Greeted guests pleasantly and professionally, promoting positive customer
 Menu knowledge
experiences from arrival to departure.
 Front-of-house procedures
 Liaised with customers during meals, ensuring orders were received
 Food ingredients expert
correctly and met expectations.
 Menu memorisation
 Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain
 Table check-ins
guest comfort and hygiene.
 Effective sales techniques
 Served meals and drinks with professionalism and skill, maintaining
 Upbeat, outgoing and positive
presentation and quality standards.
 Interpersonal skills
 Kept guest tables neat and tidy, regularly clearing away dirty dishes, used
 Identification verification
glasses and wiping down surfaces.
 Loss prevention
 Provided friendly, courteous service, maximising positive customer
 Complaint handling
satisfaction ratings.
 Credit card payment processing
 Maintained neat, attractive dessert displays, replenishing items regularly
 Customer relations
to maintain visual appeal.
 Provided attentive, professional front-of-house service, checking
reservations and showing guests to correct tables.
LANGUAGES  Resolved guest complaints promptly and professionally, notifying
Bangala, Hindi: Native language restaurant management of concerns.
English: B2

Upper intermediate
Malay: B2
EDUCATION
SSC, 03/2008
Upper intermediate Kulut Neharuddin High School - West Bengal, India

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