The Bank, its employees, agents or contractors shall not be liable
for, and in respect of any loss or damage whether direct, indirect or consequential, including but not limited to the loss of revenue, profit, business, contracts, anticipated savings or goodwill, loss of use or value of any equipment including software, whether foreseeable or not, suffered by the user or any person, howsoever, arising from or relating to any delay, interruption, suspension, resolution or error of the Bank in receiving and processing the request and in formulating and returning responses or any failure, delay, interruption, suspension, restriction, or error in transmission of any information or message to and from the telecommunication equipment of the user and the network of any service provider and the Bank's system or any breakdown, interruption, suspension or failure of the telecommunication equipment of the user, the Bank's system or the network of any service provider and / or any third party who provides such services as is necessary to provide the facility. Axis Bank may at its sole discretion, utilise the services of external service provider/s or agent/s and on such terms as required or necessary, in relation to its products.
• Axis Bank will communicate the status of application form within
21 working days. • Axis Bank will never ask for card CVV, PIN, OTP or Internet password to offer any deals, gifts, vouchers, redemption of reward points, activation or cancellation of card. Kindly ignore such requests on call/email. Confirm Axis Bank contact numbers on the official website before any correspondence. • Please ensure authenticity of the website and/or portal before initiating any online/e-com transactions. Be aware of fake websites that befraud you of your money. • The card issued by the bank is for personal use of the customer. Bank does not encourage, or support transactions made on behalf or benefit of a third party. • In case of merchant refunds/disputes for international transactions, any rate difference arising out of currency fluctuation would be borne by the customer.