MONiMAX2900 Operator Manual-Portugal SIBS V01.00.02

Operator Manual
MONiMAX2900 System
V01.00.02 (2017.09.25)
© 2017 Nautilus Hyosung Inc. All Rights Reserved.

Revision History
Operator Manual - MX2900 System
No. Version Date Description of Change Chapter
1 V01.00.00 2017/06/26 New Publication All

Instruction for battery (lock) replacement modified.
2 V01.00.01 2017/09/11 Chapter3
Added more instructions for E-lock.
3 V01.00.02 2017/09/25 Cassette Capacity modified (3,000 → 2,000) Chapter2
© 2017 Nautilus Hyosung Inc. All Rights Reserved.

The content of this specification is protected by copyright laws.
2017. 09. 25 3rd Release
© 2017 Nautilus Hyosung Inc. All Rights Reserved. I

Contents
Chapter1. Preface ...........................................................................................................................1-1

Purpose ........................................................................................................................................................ 1-1
Audience ....................................................................................................................................................... 1-1
Support Information ...................................................................................................................................... 1-1
What is in This Manual ................................................................................................................................. 1-1
Terminologies ............................................................................................................................................... 1-2
Abbreviations ................................................................................................................................................ 1-2
Safety Precautions ....................................................................................................................................... 1-4
Précautions pour la sécurité (French) .......................................................................................................... 1-6
Related Document ........................................................................................................................................ 1-8
Chapter2. Introduction ...................................................................................................................2-1
About the MX2900 ........................................................................................................................................ 2-1
The Exterior Overview .................................................................................................................................. 2-2
Basic Features .............................................................................................................................................. 2-3
Devices of MX2900 ...................................................................................................................................... 2-5
Control Electronics (CE, PC) ······························································································2-5
Customer Display & Keypad·······························································································2-6
Cash Dispenser Unit ········································································································2-7
Card Reader ···················································································································2-8
Receipt Printer ················································································································2-9
Power Supply ··············································································································· 2-10
Security & Safety ··········································································································· 2-10
Chapter3. For the beginning operator ...........................................................................................3-1
Opening and Closing the Front Panel .......................................................................................................... 3-1
Opening the Front Panel ···································································································3-1
Closing the Front Panel ·····································································································3-1
Switching Power On/Off ............................................................................................................................... 3-2
Security Locking Device ............................................................................................................................... 3-4
Electronic Lock················································································································3-4
Chapter4. Receipt Printer ...............................................................................................................4-1
Specification ................................................................................................................................................. 4-1
How to load the receipt paper....................................................................................................................... 4-3
How to clear the jamming in receipt printer .................................................................................................. 4-5
Chapter5. Cash Dispenser .............................................................................................................5-1
Bill conditions ................................................................................................................................................ 5-1
How to Replenish the Cash Cassette ........................................................................................................... 5-6
How to Empty the Reject Bin ........................................................................................................................ 5-9
How to Clear Jam ....................................................................................................................................... 5-10
Notes ....................................................................................................................................... Notes-1
II © 2017 Nautilus Hyosung Inc. All Rights Reserved.

Operator Manual Chapter1. Preface
Chapter1. Preface
Purpose
► This manual is produced to describe how the customers operate Nautilus Hyosung MX2900.
This manual details how the customers replenish the notes and paper and how they remove the jam
at the MX2900.
Audience
► Customers and staffs of Nautilus Hyosung who use and operate the MX2900 in each branches of
bank.
Support Information
► If any question or error occurs while operating MX2900 in compliance with this manual, please
contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses and telephone
numbers provided separately.
What is in This Manual
► MONiMAX referred to as “MX”
► This MX-2900 Automated Teller Machine Manual contains the information needed for normal
operational use.
This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions,
Customer Transactions, Error Recovery and etc.
► All information described in this manual is a licensed product of Nautilus Hyosung.
Some of the information in this manual may differ depending on the network processor to be
connected and may be subsequently updated by the bank’s needs or the improvement by Nautilus
Hyosung.
It is the policy of Nautilus Hyosung to improve products as new technology, components, software,
and firmware become available. Therefore Nautilus Hyosung reserves the right to change
specifications without notice.
Other company names and product names described in this document are trademarks or registered
trademarks of each company. For the section of that product, the whole section or a necessary part
of relevant document is quoted.
© 2017 Nautilus Hyosung Inc. All Rights Reserved. 1-1

Chapter1. Preface Operator Manual
Terminologies
► In this document the terminology listed below is used as follows:
▪ Customer and consumer refer to any person who transacts business through the ATM.
▪ Device and unit refer to the standard and optional ATM equipment, such as monitor, card reader,
printer and dispenser.
▪ Fascia refers to the entire front portion of the unit, including the portion where the customer
transacts business.
▪ Module refers to a plug-in device that can be serviced or replaced.
▪ Note(s) and bill(s) refer to the individual documents loaded into and dispensed from the dispenser.
▪ Servicing and maintenance refer to the supervisor, operator and technician’s tasks performed to
keep the ATM operational.
▪ Screen refers to the text appearing on the customer display.
Abbreviations
► In this document the abbreviations listed below is used as follows:
# Abbreviations Description
1 AD board Analog to Digital conversion Board
2 ADA The American Disabilities Act
3 AP Application Program
4 Assy Assembly
5 BATT S/W Battery Switch
6 CAM Camera Unit
7 CDU Cash Dispenser Unit
8 CE Control Electronics
Voice Converter for Visually Disabled Persons
9 Earphone Jack
(ADA)
10 EMV Europay, Mastercard, Visa
11 EP Elementary Program
12 EPP Encryption PIN Pad
13 H/W Hardware
14 I/F Interface
15 ISO International Standard Organization
16 JPR Journal Printer
17 LCD Liquid Crystal Display
18 MCU Magnetic Card Unit
19 OPL Operation Panel for Customers to Operate
20 OSD board On Screen Display Board
1-2 © 2017 Nautilus Hyosung Inc. All Rights Reserved.

# Abbreviations Description
21 P/S Power Supply
22 PIN Personal Identification Number
23 PNC Panel Control Board
24 PTR Printer (mainly Receipt Printer
25 S/W Switch
26 SIU Sensor and Indications Unit
27 SP Service Provider
28 SPR Slip Printer (Receipt Printer)
29 TTU Text Terminal Unit (OPL or SPL)
30 VFD Vacuum Fluorescent Display

Safety Precautions
▶ Common Safety Precaution
Safety Precautions in outlined this manual provide information on safe

and proper handling of the product. Non-compliance of the safety
precautions may result in injury or damage to the product.
This precaution symbol with sample term tells you safety warnings during
equipment handlings.
▶ Please read the following instructions before operating equipment.

▪ Operate equipment in the order outlined in this manual.
▪ Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the product.
▪ Avoid operations not addressed in this manual.
▪ If you cannot remedy system problems using the methods outlined in this manual, please refer to
contact information listed in the manual.
▪ Any change or modifications in construction of this device which are not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
<Caution!>
1. To reduce the risk of fire, use only No. 26 AWG OR LARGER Telecommunication cord
2. Risk of explosion if battery is replaced by an incorrect type.
Dispose used batteries according to the instructions.
3. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be
easily accessible.
4. The equipment is to be secured to the building structure before operation
5. A security container shall be permitted to optionally be provided with a secondary lock, but
improper use of the secondary lock feature will reduce the security level of the ATM.

▶ Description of Precaution Symbols
Symbol Description
Electrical Shock Warning

▪ Do not remove cover. Only a maintenance engineer is allowed
to open the cover.
▪ Do not touch. You may receive electric shock.
▪ Make sure to turn off the power when servicing the equipment.
High Temperature Warning

▪ Do not touch the equipment when it is running.
▪ The equipment can get extremely hot and may cause a burn.
▪ Make sure to close the cover before running the equipment.
Use Precaution when Moving

▪ The equipment is heavy. Make sure at least 2 people lift or
move the equipment.
▪ Do not attempt to move the equipment alone. You may be
injured from dropping the heavy equipment.
Fire Hazard
▪ Place the equipment in an area away from any combustible
materials.
▪ The equipment may catch on fire from overheating or short
circuit of the power supply unit.
Disassembly Warnings
▪ Do not disassemble or modify the equipment unless you are a
certified engineer.
▪ Contact the service center for maintenance, adjustments and
repairs.
▪ Improper disassembly may cause fire or electrical shock.
Collapse Precautions
▪ Do not place the equipment where the floor cannot sustain the
weight of the equipment, or on slanted or unstable surface.
▪ Equipment may fall and cause injury or damage.
Unplug the Equipment

▪ Stop using the equipment immediately if it smokes, emits an
unusual smell, makes abnormal sounds, or if liquids or other
foreign materials enter the equipment.
▪ If the above-mentioned abnormalities occur, immediately turn
off the power, unplug the equipment and contact the service
center.
▪ If you ignore these symptoms, the equipment may catch on fire
or cause electric shock.

Précautions pour la sécurité (French)
► Précaution générale pour la sécurité
Précautions décrits de ce manuel fournissent des informations sur une

manipulation sûre et appropriée du produit. Le non-respect des
précautions peut causer des blessures ou endommager le produit.
Ce symbole de précaution avec le terme d’example vous indique des
consignes de sécurité lors de la manipulation de l'équipement.
► Veuillez lire des instructions suivantes avant d'utiliser l'équipement

▪ Fonctionner l'équipement dans l'ordre indiqué dans ce manuel.
▪ Suivre les précautions indiquées dans ce manuel, ainsi que l'équipement lui-même.
Le défaut de traiter correctement de ces précautions peut entraîner des blessures ou endommager le
produit.
▪ É vitez des opérations non traitées dans ce manuel.
▪ Si vous ne pouvez pas résoudre des problèmes du système en utilisant des méthodes décrites dans
ce manuel, veuillez se référer aux informations de contact figurant dans le manuel, s’il vous plaît.
▪ Certain changement ou des modifications dans la construction de ce dispositif qui ne sont pas
expressément approuvés par la partie responsable de la conformité pourraient annuler l'autorité de
l'utilisateur de faire fonctionner l'équipement.
<REMAQUE!>
Cet équipement a été testé et fondé pour se conformer aux limites pour un équipement numérique de
classe A, conformément à la partie 15 des règles FCC. Ces limites sont conçues pour fournir une
protection raisonnable contre des interférences nuisibles lorsque l'équipement est utilisé dans un
environnement commercial. Cet équipement génère, utilise et peut émettre des fréquences radios et,
s'il n'est pas installé et utilisé conformément aux instructions de ce manuel, peut causer des
interférences nuisibles aux communications radios.
Le fonctionnement de cet équipement dans une zone résidentielle est susceptible de provoquer des
interférences nuisibles dans le cas, l'utilisateur devra corriger ces interférences à ses propres frais.
► Description des symboles de précaution
Symbole Description
Choc électrique
• Ne pas retirer le couvercle. Seul le technicien d'entretien est
autorisé à ouvrir le couvercle.
• Ne pas toucher. Vous pouvez avoir un choc électrique.
• Assurez-vous d'éteindre l'appareil lors de l'entretien de
l'équipement.
À haute temperature
• Ne pas toucher l’équipement quand il est en marche.
• L’équipement peut devenir extrêmement chaud et peut provoquer
une brûlure.
• Assurez-vous de fermer le couvercle avant de lancer
l'équipement.

Soyez prudent lors du déplacement

• L'équipement est lourd. Assurez-vous d'au moins 2 personnes
pour soulever ou déplacer l'équipement
• N'essayez pas de déplacer l’équipement seul. Vous pouvez être
blessés par la chute de l'équipement lourd.
Risque d'incendie
• Placer l’équipement dans une zone éloignée de tous les
matériaux combustibles.
• L'équipement peut s'enflammer de surchauffe ou de court-circuit
de l'unité d'alimentation.
Démontage
• Ne pas démonter ou de modifier l'équipement, sauf si vous êtes
ingénieur certifié.
• Contacter le centre de service pour l'entretien, le réglage et
la réparation.
• Le mauvais démontage peut provoquer un incendie ou un
choc électrique.
Tomber
• Ne pas placer l'équipement dont le sol ne peut pas supporter le
poids de l'équipement, ou sur une surface inclinée ou instable.
• L'équipement peut tomber et provoquer des blessures ou
des dommages.
Débrancher l'équipement
• Cessez d'utiliser l’équipement immédiatement si il fume, émet
une odeur inhabituelle, fait des bruits anormaux ou si des
liquides ou d'autres matériaux étrangers dans l'équipement.
• Si les anomalies mentionnées ci-dessus se produisent, éteignez
immédiatement la puissance, débranchez l'appareil et contactez
le centre de service.
• Si vous ignorez ces symptômes, l’équipement peut prendre feu
ou provoquer un choc électrique.
AVERTISSEMENT :
1. POUR RÉ DUIRE LES RISQUES D'INCENDIE, UTILISEZ UNIQUEMENT AWG n °
26 OU LA LIGNES DE TELECOMMUNICATION PLUS GROSSE
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE
INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES
INSTRUCTIONS
3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES
D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE
4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT
D'UTILISER

Related Document
▶ The related documents are listed as follows. If needed, please contact staffs of our technical support
team and maintenance team.
▪ Installation Manual
▪ Service Manual

Operator Manual Chapter2. Introduction
Chapter2. Introduction
About the MX2900
► MX2900 is designed to meet the everyday demands of immediate cash needs for individuals with a
compact size to fit in virtually any place. This Automated Teller Machine (ATM) is connected to a
network processor to verify accounts and any other inquires through the insertion of a customer’s
card. MX2900 is easy to use, easy to service and able to support customer’s needs.
► The benefits that the new concept MX2900 provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with customers and
relieves workload upon tellers by processing withdrawal of cash automatically.
Allows tellers to calculate and close amount faster than the existing manual calculation.
Allows easy and quick installation and maintenance.
<Note!>
The figures/photos/diagrams in this manual are for illustration purposes, therefore they may be
different from real machines.

Chapter2. Introduction Operator Manual
The Exterior Overview
► The following picture shows the front of MX2900 and key units.
The fascia provides the interface between the customer and MX2900.
The customer selects transactions and requests information at the fascia.
VFD Signage
Customer Display
Function Key Card Reader Slot
Receipt Printer
Slot
EPP (Pin-Pad)
Cash Out
(Cash Dispenser)
※ Above picture is for illustration purposes only, therefore it may be different from the actual product.

Basic Features
► The following list shows the basic features of the MX2900.
<Note!>
Your MX2900 may not contain all the devices described in this section. Some devices are optional, and
some devices cannot be used in combination with other devices (mutually exclusive combinations).
Main Controller
CPU ATOM N450 1.66GHz
Memory DDR2 2GB
Storage HDD 500GB (2.5”)
USB Ports 6Ports
Operating System Windows 7
Serial Ports 5Ports
Communication TCP/IP (Giga bit Ethernet)
Customer Display
Type 12.1” TFT LCD
Display
Brightness 500 cd/m² (LED BU)
Privacy Filter N/A
Guide Light Flicker LED SPR/CDU/MCU/EPP
Signage SIBS Logo
Customer Input Method
Pin-Pad NH EPP (PCI3.0+METAL+RKT)
Function Key 4x2
Cash Dispenser (CDU-M)
Number of cassettes 2 Cassettes
Denomination 10, 20 (Euro)
Maximum Dispense 40 Notes/1transaction
Cassette Capacity 2000 Capacity (New Bill)
Note by Note Reject
Reject Type
(200 bills Max)
Card Reader (SANKYO DIP)
Type Dip Type
Magnetic Stripe ISO 1,2,3 Read
IC card Support Support
Receipt Printer
Printing Type Thermal Line Printing
Printing Width 80mm Max
Paper Type Thermal Roll Paper

Specification Width Max. 80mm

Outer
Max. 180Φ
Diameter
Journal Printer
Electronic Journal Support
Safety & Security
Specification UL Level-1 Safety
LaGard 4300 + 3750K
Locking device
Electronic Entry
Key Lock No Key lock
Alarm/Security -
Camera No Camera -
Additional Function
Audio guidance Support -
ADA Audio guidance Support
Dimension & Condition
Approx. Dimension (HXWXD) 410 X 580 X 1,300 -
Front Access/Operation
Installation
Mass Product (Anchor Bolt)
Approx. Weight 250Kg -
UNIT:P/S:HPS170-CMCDB:MX-
Main Power Supply
2800
Battery No Battery
Heater No Heater
Operational Operating 5℃ ~ 35℃ -

Temperature Storage 0℃ ~ 40℃ -
Operational
Operating 25% ~ 85% -
Humidity

Devices of MX2900
Control Electronics (CE, PC)
► The Control Electronics mainly consist of a motherboard, HDD, multiple serial card, and so on.
Basic functions of the control electronics used in this ATM are similar to those of a personal computer
you may have in your office or home with exception of a multiple USB HUB used to communicate with
several devices such as a cash dispenser, card reader, receipt printer and EPP.
►Basic Specification
Item Specification Remarks (Option)

CPU ATOM N450 1.66GHz
Memory DDR2 2GB
Storage HDD 500GB (2.5”)
USB Ports 6Ports
Operating System Windows 7
Serial Ports 5Ports
Communication TCP/IP (Giga bit Ethernet)
Control
Electronics
Main Board

Customer Display & Keypad
▶ The Customer Display welcomes the customer and provides instructions for performing transactions at
the ATM.
During the transaction, the ATM prompts the customer to use the customer keypad to enter transaction
information. The 16-key keypad uses an Encryption PIN Pad technology to secure the information
entered by the customer at the keypad. The customer selects functions or enters information with
function key.
►Basic Specification of Customer Display
Item Specifications Remarks

Type 12.1” TFT LCD
Display
Brightness 500 cd/m² (LED BU)
Privacy Filter N/A
Guide Light Flicker LED SPR/CDU/MCU/EPP
Signage SIBS Logo
► Basic Specification of PIN-Pad

Pin-Pad NH EPP (PCI3.0+METAL+RKT)
Function Key 4x2
Customer Display
(with Function Key)
EPP
(Encryption PIN Pad)

Cash Dispenser Unit
► The cash dispenser delivers media (cash) to the customer after the customer's request is processed
by the network and the software. The media is drawn from the cassettes and transported to an
entrance in the fascia of the ATM, where the customer can receive it. If the media is too mutilated or
wrinkled to dispense, or if a multiple pick occurs, the dispenser sends the notes to the reject/retract
cassette.
► Basic Specification

Number of cassettes 2 Cassettes
Denomination 10, 20 (Euro)
Maximum Dispense 40 Notes/1transaction
Cassette Capacity 2000 Capacity (New Bill)
Note by Note Reject
Reject Type
(200 bills Max)

Card Reader
► The card reader is located to the right of the display screen on the front panel. For the dip type of card
reader, by dipping (inserting and removing) a bankcard into the card reader, the cardholder begins
their transaction session.
► Basic Specification

Type Dip Type
Magnetic Stripe ISO 1,2,3 Read
IC card Support Support

Receipt Printer
► The receipt printer provides a printed receipt of the customer's transaction. The transaction information
can include the amount of withdrawals, deposits or transfers, the ATM number and location, and other
desired information.
After the customer uses the ATM, a printed record of the transaction information is presented through
the appropriate printer entrance.

Printing Type Thermal Line Printing
Printing Width 80mm Max
Type Thermal Roll Paper
Paper Width Max. 80mm
Specification Outer
Max. 180Φ
Diameter

Power Supply
► The power supply unit converts AC power to DC power and provides the voltage to various modules
within the system. The power supply unit allows the user to turn on/off the system, enter power-failure
mode, and perform other sequences.

Main Power Supply UNIT:P/S:HPS170-CMCDB:MX-2800
Security & Safety
►Basic Specification of Security & Safety Device
Item Specification Remarks

Specification UL Level-1 Safety
LaGard 4300 + 3750K
Locking Device
Electronic Entry
Key Lock No Key lock

Operator Manual Chapter3. For the beginning operator
Chapter3. For the beginning operator

Opening and Closing the Front Panel
Opening the Front Panel
► Opening the Front Panel

1. Insert a key into the front panel and turn it clockwise. Then pull the front panel outward with
hands carefully.
Closing the Front Panel
► Closing the Front Panel

1. Push the front panel slowly until it is locked back in place and close the front panel using key.

Chapter3. For the beginning operator Operator Manual
Switching Power On/Off
► The power supply is located under the control electronics on the upper part of ATM.
Status LED
Battery
Stand-by Switch
Switch
Main Power
Switch
Selection
Switch
1. LED and Switch Functions

① [AC IN]: Illuminated when AC power is supplied to the assembly.
② [DC OUT]: Illuminated when DC output is present.
③ [BATT ALM]: Illuminated when the battery voltage is 21V or less or when the battery cable is
disconnected.
④ [MAIN S/W]: Turns on or off the main power to the supply.
⑤ [STAND-BY S/W]: Turns on/off the system.
⑥ [BATT OFF]: Connects or disconnects the power supply unit with the battery. In the normal
state, set to “I” position.
2. Switch Status
① [Main S/W] is pressed on “I” position
AC power is being supplied to the power supply unit and only [AC IN] LED is turned on.
② [Main S/W] is pressed on “O” position
AC power is not supplied to the power supply unit and all status LEDs are turned off.
③ [STAND BY S/W] is pressed on “I” position
The system is turned on and [AC IN] and [DC OUT] LEDs are turned on.
④ [STAND BY S/W] is pressed “O” position
<System Off> procedure starts (shut down) and only [AC IN] LED is turned on.
⑤ In case of a power failure during normal operation, the system will enter a <Power Failure
Mode> and only [DC OUT] will be turned off.
⑥ [BATT OFF] S/W shall be pressed on “I”.
If [BATT OFF] S/W is pressed on “O” position, the system will not enter <Power Failure Mode>
and will be turned off.

3. System Power On
- If the unit is powered down but the Main Switch is on (Normal case)
① Turn on Stand-by Switch
② Turn on Battery Switch
- If the main power switch is off (Special case)

① Turn on the main power switch
② Turn on Stand-by Switch
③ Turn on Battery Switch
4. System Power Off

- In case of normal operation
① Push down on the Standby Switch for 1 second and the system will shut down automatically.
The operating system will shut down then power will turn off.
② Turn off the Battery Switch after shutdown is finished.
- In case of abnormal operation

① Push down Standby Switch for 1 second and then system will be shut down automatically.
② Turn off the Battery Switch after shutdown is finished.
③ Turn off the Main Power Switch
(Press the main power switch down if the power is not turned off with standby switch.) File
corruption can occur if the Main switch is turned off while the operating system is still running.
[WARNING]
Don’t operate Main Switch on power supply when you would like to turn off the power. It may cause
damage to operate system or destabilize control electronics in ATM.

Security Locking Device
Electronic Lock
► Opening the Security Door
1. Insert a key for the security cover and turn it 90 degrees clockwise. Then open the security cover.
Electronic Lock
Handle
2. Enter the password for the electronic lock (lock will open when 1 is pressed in pre-setup mode).
3. Turn the handle counterclockwise and open the security door.
<Note!> ALL LOCKS ARE SHIPPED FROM THE FACTORY IN PRE-SETUP MODE, WITH NO
FEATURES INSTALLED.
• Lock will open when 1 is pressed.
- Exit Pre-Setup (Perform all Administrative Functions with the door open)
1. Press and hold the “0” key until unit double signals.
2. Enter the default Manager Code, 5-5-5-5-5-5.
• Unit will signal twice and lock will open.
Lock is now in SETUP and TEST mode.

► Standard Features of electronic lock
1. Manager Mode
- Open Lock
- Activate/Delete Users
- Enable/Disable Users
- Set Time Delay Values
2. User Code
- Open Lock
- Change Lock
3. Wrong Try Penalty

- Four (4) consecutive invalid codes initiates five minutes delay period.
4. Low Battery Warning

- Repeated audio and visual signal (LED flashing and repeated beeping) during opening indicates
battery low.
5. Audio and Visual Signal

- Double signal (LED flashes and unit beeps) indicates entry is valid or accepted.
- Triple signal indicates invalid or not accept.
6. Audit Trail
- On-board non-volatile memory records up to 63 last events, including user ID and action.
► Set/Change Time Delay Values*
1. Enter default Manager Code (All fives to length of code) and hold down last digit of code until unit
double signals twice and the LED stays on.
2. PRESS 9. Unit signals twice.
3. Enter Delay period value, from 00 to 99 minutes.
• For example five (5) minutes would be entered by pressing the 0 key and then the 5 key.
4. Enter Open period value, from 00 to 19 minutes.
• For example two (2) minutes would be entered by pressing the 0 key and then the 2 key.
5. Re-enter all four values again to confirm. Unit signals twice and feature is active.
*This feature is active in either setup or operation mode.
► Changing Manager Code
<Note!> Once the manager changes his or her code, the configuration will be frozen (Special
Function #8 is no longer available). Un-enrolled Users are blocked, and can no longer be installed.
1. Enter default Manager Code (All fives to length of code) and hold down last digit of code until unit
double signals twice and the LED stays on.
2. Press the “0” key.

3. Enter your NEW Manager Code; re-enter new code to confirm.

4. If a mistake is made wait thirty (30) seconds and repeat steps 1 - 3.
5. Test unit operation several times before closing the door.
► Operational Mode - Opening Lock (Manager or User)
1. Enter valid Manager or User code.

2. The unit will indicate a valid code entry with a double signal.
3. Within four (4) seconds open lock by either rotating the keypad to open position (clockwise) or turning
the handle to the open position.
4. Pull door open.
• Invalid Code Entry - Unit will signal three (3) times.
► Changing Code (Manager or User)
<Note!> Always perform this operation with the door open! Each code must be changed independently.
1. Enter existing code and hold down the last digit until unit double signals twice and the LED stays on.
2. Press the “0” key.
3. Enter your NEW code, then re-enter NEW code to confirm.
5. Test unit operation several times before closing the door.
• Valid Code Entry - Double signal after valid code is entered.
• Invalid Code Entry - Triple signal and old code is still valid.
► Activating/Reinstating User (Manager Only)
1. Enter Manager code and hold down last digit of code until unit double signals twice and the LED
stays on.
3. Press User number, 1 to 9. Unit signals twice.
4. Enter NEW code, then re-enter NEW code to confirm.
• Valid Code Entry - Double signal after valid code is entered.
► Disable User (Manager Only)
stays on.
3. Press User number, 1 to 9. Unit signals once.
4. User is temporarily disabled.
• Valid Code Entry - Double signal after valid six (6) digit code is entered.

► Delete User (Manager Only)
stays on.
3. Press User number, 1 to 9. Unit signals once.
4. User is deleted.
• Valid Code Entry - Double signal after valid six (6) digit code is entered.
► Check User Status (Manager Only)
stays on.
2. PRESS AND HOLD DOWN 7. Unit signals twice.
3. Press User number, 1 to 9.
4. Unit will signal once if the user is active, twice if the user is disabled, three times if the User is
available. The unit will signal with one extended signal if the User is unavailable.
5. To exit PRESS 0.
► Dual Mode Operation
1. Additional User(s) must be active to use this function. (See “Activating User.”)
2. If Time Delay is active, one valid code will start Delay period.
• Both codes required to open lock in Open period.
<Note!> In Dual Mode a valid user combination must be entered before the Manager Combination
in order to use Manager Functions 1, 2, and 3.
► Time Delay Override (User # 9)
• This feature must be enabled during Lock Setup.

• If User 9 is disabled or deleted this feature will no longer function.
Entry of Override code during Delay period will open the lock.
► Silent Duress Alarm (if feature active AND Alarm Box is connected.)
• Enter Duress Code – add 1 to the last digit of the combination.

Example: Combination: 1-2-3-4-5-6
Duress Code: 1-2-3-4-5-7
• The lock will open without any indication that the duress signal has been sent.

► Disable Opening (Feature is active by default. Alarm Box must be connected.)
External signal to the alarm box will disable the lock opening by a valid combination. Lock indicates
disabled by signaling 6 times once the combination is entered.
• If in time delay, the lock will not open during the open period.
► Wrong Try Penalty
• Entry of four (4) consecutive invalid codes starts a 5-minute delay period. LED flashes red at ten
(10) second intervals.
• At the end of the delay period, two more consecutive invalid codes will restart an additional 5-minute
delay period.
During delay period a single keystroke will respond with three signals.
► Battery Low Warning
• Repeated LED flashing and beeping during an opening indicates that the battery is low and needs
immediate replacement.
• Uses one (1) 9-Volt alkaline battery (Example: Duracell™ or Eveready™ alkaline batteries). It is
recommended that batteries be replaced at least once a year.
• If internal battery is depleted and will not allow lock to open, follow instructions below. Lock
contains a non-volatile memory, even with batteries removed the lock will retain all
programming.
<Warning!>
The port for the eKEYII is a data port only. Connecting power to this port will damage the system.
► Changing Your Battery
1. Remove black plastic battery compartment cover (located at the bottom of the keypad) by gently
pulling downward on its handle.
2. Allow the battery and its attached leads to drop down and out of the battery compartment. If it does
not drop, gently pull on the battery until it drops out.
3. Remove the connector unsnapping it from the two terminals on the top of the battery.
<Caution!> Hold onto the battery terminal connector to avoid pulling the wires out of housing.
4. Connect a new 9-Volt Alkaline battery to the battery connector.

5. Gently push the battery and the leads completely into the battery compartment.
6. Install the battery cover by placing one side of the cover in position first and then gently pressing the
other side into place.

► Closing the Security Door
1. To close the security door, push the door completely while turning a handle clockwise. And then
turn the handle counterclockwise to lock it.

Operator Manual Chapter4. Receipt Printer
Chapter4. Receipt Printer
Specification
► Specification

Paper Type Thermal Roll Paper Paper detects heat
Paper width 80mm
Paper Exterior Ø 180
Black Mark Paper Supported
Paper near end sensor Supported
Print Color Black
Type of Paper Setting Semi-Auto loading
► Paper Handling Precautions
1. Store it away from high temperature and humidity:

If the paper is stored in a place where temperature is above 50℃ or humidity is above 90% RH, the
coloring capability may deteriorate or the paper surface may inflate.
2. Refrain from exposing to direct sunlight:

The paper surface can be inflated if you expose it to direct sunlight or leave it under the fluorescent
lamp for a long time.
3. Keep it away from the organic solvents:

Paper color may change if the paper comes in contact with organic solvents or glues containing organic
solvent.
4. Keep it away from plastics:

If the paper comes in contact with materials containing plastics, its coloring capability may deteriorate or
de-coloring of the paper may occur.
5. Store the paper roll separately to prevent damage to the paper.
6. Do not connect the papers with tape.

Chapter4. Receipt Printer Operator Manual
7. Make sure the paper end is not attached to the paper pipe.
8. Make sure the paper is rolled evenly.
9. Miscellaneous:
If the paper comes in contact with carbon copy paper or if the paper surface is scratched with a metallic
object, de-coloring may occur.

How to load the receipt paper
► Prior to loading the receipt paper, the following must be kept in mind.
<Note!>
1. Load a paper roll into the unit with the shape of the roll kept intact. (Deformed roll may cause
jamming.)
2. The leading edge of the roll shall neatly be cut prior to loading the roll. Correct shape of the paper
roll.
1) Insert a key into front panel and turn it clockwise. Then pull the front panel outwards with hands
carefully.
2) Pull off the roll guide from the rod.
Roll Guide

Chapter4. Receipt Printer Operator Manual
3) Place the receipt roll referring to the diagram sticker as shown in picture below.
Diagram Sticker
4) Attach roll guide to the rod and place the end of the roll between the upper guide and lower guide.
Upper Guide
Lower Guide
5) After feeding the paper to a certain extent, the roll will automatically feed itself to the correct
position (If everything is done correctly, one sample receipt will be cut, then remove the cut
sample receipt).
6) Open the Head by pressing the Head Open Lever. When closing, grab the green section of the
Head Cover and push it towards the upward direction.
<Note!>
Refer to diagram stickers placed on the receipt printer

How to clear the jamming in receipt printer
1) First, check if there is a jammed paper around transparent guide.

If so, after pressing the green lever, lift up the transparent guide and cut out the jammed paper with
mechanical cutter carefully.
Transparent Guide
Head Open Lever
2) After removing paper jam, be sure to close the receipt printer bracket by pushing it up as shown left
picture.
Head Cover
<Note!>
After all paper jams have been cleared, reinstall the paper and test the printer using Diagnostics.

Operator Manual Chapter5. Cash Dispenser
Chapter5. Cash Dispenser
Bill conditions
► Acceptable condition
1. Bill which is very clean and can readily be recognized as a true bill
2. Bill has sufficient life or sizing to be handled easily
3. Bill which can be manually held straightly when one end is held by a hand and the bill is slightly
curved vertically

Chapter5. Cash Dispenser Operator Manual
► Unacceptable condition
1. Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation
begins.
 Wrinkle
Wrinkle
 Torn
Torn
 Broken Section
Broken Section

2. Bill having adequate life or sizing, but stained seriously
Stained
3. Bill with holes (Perforated bill)
Hole
4. Bill ragged and cannot be held straightly when one end is supported by a hand
20mm [0.79inch]
35mm
[1.38inch]
When the bill is held by 20mm [0.79inch] and the straightness

of the bill is 35mm [1.38inch] or less, it cannot be used.

5. Bill with cellophane tape, scotch tape, etc.
Tape
6. Bill with folds
Fold
7. Gradually curved bill (bills tied by hand seal, etc.)
Band
seal

8. Bill with folded lines
 Case 1
 Case 2
 Case 3
<Note!> Bill distortion should not exceed 10 mm [0.39 inch]
► Prior to replenishing the cash cassette with the notes,
1. Fan the notes so that the notes are not sticking together.
2. Remove all notes with holes or notes that are torn.
3. Unfold the folded notes.
4. Place the notes correctly.

How to Replenish the Cash Cassette
1. With one hand holding the cassette handle and the other hand supporting the cash cassette from
bottom, pull it up and out carefully.
2. Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the
cassette cover. Then lift up the cassette cover.
3. Pull the cash plate back until it is locked against the cash plate latch.

[PRECAUTION]
Be careful not to hurt your hands when the black push-plate fails to get locked and suddenly
recovers its positions.
4. Replenish the cassette (Take note as below).
[PRECAUTION]
Don’t replenish more cash than recommended capacity. It means that it should be replenished
less than 2,000 bills per cassette for new bills. Make sure that Cash Low Bracket in cassette will
not be extruded outside cassette after replenishing cash.
5. Unlock the cash plate by pulling it again and move it smoothly.

6. Close the cassette cover and turn the cassette key counterclockwise until it is locked. Remove the
key when it is locked.
7. With one hand holding the cassette handle and the other hand supporting the cassette from the
bottom, place the cassette carefully on the set guide of the CDU and push it in until it is locked in
place.

How to Empty the Reject Bin
1. Insert the reject bin key, turn it clockwise.

2. Open the lid of reject bin.
3. Take bills from the reject bin and close the bin with key.
[PRECAUTION]
Don’t recycle any bill in reject bin into cassette. Doing so will cause not only the same reject
problem but other unexpected problems such as note jams on cash dispenser.

How to Clear Jam
1. Turn the power off first, and pull the rail of CDU outward while pressing the green button on the
CDU.
2. Turn the pulley located in left upper in order to move jammed note into a well removed position.
3. Take out the jammed note carefully.

4. Remove the cash cassettes to check whether there is any jammed note inside of CDU body. If
so, remove the jammed note from it.
[WARNING!]
If the belt is detached from the Roller, the lifespan of the belt can be dramatically reduced
which can result in breakage. Therefore, it is extremely important to check if the belt is
positioned correctly after removing the jammed bills.

Operator Manual Notes
Notes
© 2017 Nautilus Hyosung Inc. All Rights Reserved. Notes-1

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Operator Manual

© 2017 Nautilus Hyosung Inc. All Rights Reserved.

Operator Manual - MX2900 System

No. Version Date Description of Change Chapter

1 V01.00.00 2017/06/26 New Publication All

© 2017 Nautilus Hyosung Inc. All Rights Reserved.

2017. 09. 25 3rd Release

© 2017 Nautilus Hyosung Inc. All Rights Reserved. I

Chapter1. Preface ...........................................................................................................................1-1

II © 2017 Nautilus Hyosung Inc. All Rights Reserved.

What is in This Manual

► MONiMAX referred to as “MX”

► All information described in this manual is a licensed product of Nautilus Hyosung.

© 2017 Nautilus Hyosung Inc. All Rights Reserved. 1-1

► In this document the terminology listed below is used as follows:

► In this document the abbreviations listed below is used as follows:

1-2 © 2017 Nautilus Hyosung Inc. All Rights Reserved.

© 2017 Nautilus Hyosung Inc. All Rights Reserved. 1-3

▶ Common Safety Precaution

Safety Precautions in outlined this manual provide information on safe

▶ Please read the following instructions before operating equipment.

1-4 © 2017 Nautilus Hyosung Inc. All Rights Reserved.

▶ Description of Precaution Symbols

Electrical Shock Warning

High Temperature Warning

Use Precaution when Moving

Unplug the Equipment

© 2017 Nautilus Hyosung Inc. All Rights Reserved. 1-5

Précautions pour la sécurité (French)

► Précaution générale pour la sécurité

Précautions décrits de ce manuel fournissent des informations sur une

► Veuillez lire des instructions suivantes avant d'utiliser l'équipement

► Description des symboles de précaution

1-6 © 2017 Nautilus Hyosung Inc. All Rights Reserved.

Soyez prudent lors du déplacement

© 2017 Nautilus Hyosung Inc. All Rights Reserved. 1-7

1-8 © 2017 Nautilus Hyosung Inc. All Rights Reserved.

About the MX2900

Allows easy and quick installation and maintenance.

© 2017 Nautilus Hyosung Inc. All Rights Reserved. 2-1

The Exterior Overview

Function Key Card Reader Slot

2-2 © 2017 Nautilus Hyosung Inc. All Rights Reserved.

► The following list shows the basic features of the MX2900.

Paper Type Thermal Roll Paper

© 2017 Nautilus Hyosung Inc. All Rights Reserved. 2-3

Operational Operating 5℃ ~ 35℃ -

2-4 © 2017 Nautilus Hyosung Inc. All Rights Reserved.

Control Electronics (CE, PC)

Item Specification Remarks (Option)

© 2017 Nautilus Hyosung Inc. All Rights Reserved. 2-5

Customer Display & Keypad

►Basic Specification of Customer Display

Item Specifications Remarks

► Basic Specification of PIN-Pad

Item Specifications Remarks

2-6 © 2017 Nautilus Hyosung Inc. All Rights Reserved.

Cash Dispenser Unit

Item Specification Remarks (Option)