Daniel Goleman's

five components
of emotional
intelligence
EQ
 Emotional Intelligence, as a psychological theory,
was developed by Peter Salovey and John Mayer.

"Emotional intelligence is the ability to perceive

emotions,

to access and generate emotions so as to assist

Emotional thought,

Intelligence to understand emotions and emotional

knowledge,

and to reflectively regulate emotions so as to

promote emotional and intellectual growth."

- Mayer & Salovey, 1997

Five components of
emotional intelligence
• The following steps describe the five
components of emotional intelligence at work,
as developed by Daniel Goleman. Goleman is a
science journalist who brought "emotional
intelligence" on the bestseller list and has
authored a number of books on the subject,
including "Emotional Intelligence," "Working
With Emotional Intelligence," and, lately, of
"Social Intelligence: The New Science of Human
Relationships."
• An article on the relation between Goleman
and the psychological research communitiy
appeared in Salon, on June 28, 1999.
Five components

1. Self-awareness
2. Self-regulation
3. Internal motivation.
4. Empathy.
5. Social skills.
 Self-awareness. The ability to recognize and
understand personal moods and emotions and
drives, as well as their effect on others.
Hallmarks* of self-awareness include self-
confidence, realistic self-assessment, and a
self-deprecating sense of humor. Self-
awareness depend on one's ability to monitor
one's own emotion state and to correctly
identify and name one's emotions.

Self-
awareness
[*A hallmark is a sure sign: since self-
awareness is necessary for, say, realistic self-
assessment, that is, without self-awareness
no realistic self-assessment, the presence of
of realistic self-assessment is a sure sign
(sufficient to conclude that there is) self-
awareness.]
 Self-regulation

• The ability to control or redirect

disruptive impulses and moods,
• and the propensity to suspend
judgment and to think before
acting
• Hallmarks include trustworthiness
and integrity; comfort with
ambiguity; and openness to
change.
• Psychological immune-competence
• Self-depletion/burnout - avoidance
Socialization as development of
capability for decision-making

The theory is that willpower is connected to

a limited reserve of mental energy, and
once we run out of that energy, we're more
likely to lose self-control.
recent studies suggest that we've been
thinking about willpower all wrong, and that
the theory of ego depletion may not be true.
Anyway, the skill/capability in praciting in
making choices and decision making is the
aim of institutional development of
emotional intelligence
 Internal motivation

Internal motivation. A passion to

work for internal reasons that go
beyond money and status -which
are external rewards, - such as an
inner vision of what is important
in life, a joy in doing something,
curiosity in learning, a flow that
comes with being immersed in an
activity. A propensity to pursue
goals with energy and
persistence. Hallmarks include a
strong drive to
achieve, optimism even in the
face of failure, and organizational
commitment.
Types of Motivation - From
pedagogical point of view

• Content –
interesting content,
subject-matter or
topic

• Methodology –
diverse variation of
effective (teaching)
methods
 Empathy vs Sympathy
Empathy is an ability to understand the emotional makeup
of other people. A skill in treating people according to
their emotional reactions. Hallmarks include expertise in
building and retaining talent, cross-cultural sensitivity,
and service to clients and customers.

In an educational context, empathy is often

thought to include, or lead to, sympathy, which
implies concern, or care or a wish to soften
negative emotions or experiences in others.

Mirror Neurons.
It is important to note that empathy does not necessarily
imply compassion. Empathy can be 'used' for
compassionate or cruel behavior. Serial killers who marry
and kill many partners in a row tend to have great
emphatic skills!

Sympathy involves understanding from your own

perspective. Empathy involves putting yourself in
the other person's shoes and understanding WHY
they may have these particular feelings. It creates
a sense of pity over the plight of the person.
Social skills

• Proficiency in managing
relationships and building
networks, and
• an ability to find common
ground and build rapport.
• Hallmarks of social skills
include effectiveness in
leading change,
persuasiveness, and
expertise building and
leading teams.
Decision-making - procrastination

-emotional intelligence as important as cognitive

intelligence
- Socialization aim of school is development emotional
intelligence
-schooling time is enough for development of emotional
(and multiple) intelligences
-(proper) differentiation/categorizing helps the self
regulation and decisions making/making choices
-why is self regulation is important: LLL
- Baumeister: „willpower”
- how emotional intelligence helps (joyful learning) and
learning achievements
 WHAT I SEE WHAT I DO
Self-Awareness Self-Management
•Ability to accurately perceive your •Ability to use awareness of your
PERSONAL own emotions emotions to stay flexible and
COMPETENCE •Stay aware of your emotions as they positively direct your behavior
happen •Managing your emotional reactions
•Keep on top of how you tend to to all situations and people
respond to specific situations and
people

Social Awareness Relationship Management

•Ability to accurately pick up on
emotions in other people
SOCIAL
•Understand what is really going on
COMPETENCE
•Understanding what other people
are thinking and feeling even if you
don’t feel the same way
•Ability to use awareness of your
emotions and emotions of others to
manage interactions successfully
•Ensure clear communication and
effective handling of conflict
Sources

• https://web.sonoma.edu/users/s/swijtink/teaching/philosophy_1
01/paper1/goleman.htm
Links on Emotional Intelligence:
http://en.wikipedia.org/wiki/Emotional_intelligence
http://www.unh.edu/emotional_intelligence/
http://www.edge.org/q2005/q05_print.html#goleman
http://www.eiconsortium.org/
Answer, but No Cure, for a Social Disorder That Isolates Many
Men, women and emotions - or why he never tells you how he’s feeling!