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In Popular Culture: Corporate Identity
In Popular Culture: Corporate Identity
Environmental initiatives
In 2008, Delta Air Lines was given an award from the United States Environmental Protection
Agency's Design for the Environment (DfE) program for its use of PreKote, a more environmentally
friendly, non-hexavalent chromium surface pretreatment on its aircraft, replacing hazardous
chemicals formerly used to improve paint adhesion and prevent corrosion. In addition, PreKote
reduces water usage by two-thirds and reduces wastewater treatment.
PreKote is also saving money by reducing the time needed to paint each airplane. With time savings
of eight to ten percent, it will save an estimated more than $1 million annually. [143]
Despite having purchased 9.7 million metric tonnes of carbon offsets in 2022, Delta was in the
process of moving away from such investments to reduce the company's carbon footprint by the end
of March of that year and was instead focusing on reducing emissions from company operations.
[144]
In May 2023, Delta Air Lines received a consumer class action lawsuit filed in Central California
U.S. District Court over marketing claims that the company is the world's first carbon neutral airline.
[145][146][147]
In popular culture
Deltalina
Main article: Deltalina
As part of the re-branding project, a safety video featuring a flight attendant was posted on YouTube
in early 2008, getting over 1 million views and the attention of news outlets, specifically for the
video's tone mixed with the serious safety message. The flight attendant, Katherine Lee, was
dubbed "Deltalina" by a member of FlyerTalk for her resemblance to Angelina Jolie.[148][149] Delta had
considered several styles for its current safety video, including animation, before opting for a video
presenting a flight attendant speaking to the audience. The video was filmed on a former Song
Airlines Boeing 757-200.[150]
On-time performance
In 2023, Delta flights arrived at their destination on time 84.72% of the time, compared to the North
American industry average of 74.45% per Cirium. Delta completed 98.82% of its scheduled flights.[151]