NCR 2024 0037 Faulty Packaging

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Bakkavor Salads Bo'ness

Carriden Industrial Estate


Bo`ness
West Lothian
EH51 9SJ
NCR Form Telephone: 01506 535146
Email: CAintake@Bakkavor.com
NCR NUMBER 2024/0037

Date: Friday, January 26, 2024


Supplier: Sabert
Product: TRAY KRAFT PAP14024PE

Delivery Date: 1/16/2024

Quantity Delivered: 1436.4 kg

Quantity Affected: 0.95 kg

Affected material rejected: Y

PO No: B016899

Please respond by e-mail within 3 working days to CAintake@Bakkavor.com

NCR type: Complaint


Issue type: Quality
Issue subcategory: Defects

Batch info (if applicable): 75,600EA delivered

Batch code 86 202308-28A

Description:
P6791 found not intact on the bottom.
Supplier investigation details, root cause analysis:
Occurred:
1. Fatigue of the pressure spring at the bottom craft of the bowl leads to insufficient elasticity;
2. The abrasion of the bowl bottom support fixture slide rail caused deviation when the bottom craft
of the bowl was transferred to the designated position;
Outflow:
1. Depending on visual inspection only at finished products position there is a risk of leakage;

Supplier Corrective actions


Occurred:
1. Pressing spring life management, put the content into regular maintenance check list;
by Jan, 31 by Huiwu
2. Slide rail of the bowl bottom support fixture life management, put the content into regular
maintenance check list; by Jan, 31 by Huiwu
Outflow:
1. Add position sensors for the bowl kraft bottom support, which will automatically alarm and shut down when
the position deviates; by Feb 28 by Jinjian
2. Inventory control at Sabert Belgium warehouse

Completed by: Gourmeur Coralie


Position: QESH ASSISTANT
Date completed: Jan 31th 204

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