COMMERCE AND ACCOUNTANCY

Paper—II

lime Allowed • Three Hours Maximum Marks : 300

INSTRUCTIONS

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Each question is printed both in Hindi and in English.
Answers must be written in the medium specified in the

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Admission Certificate issued to you, which must be stated clearly
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on the cover of the answer-book in the space provided for the

purpose. No marks will be given for the answers written in a
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medium other than that specified in the Admission Certificate.

Candidates should attempt Question Nos. I and S which
are compulsory, and any three of the remaining questions
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selecting at least one question from each Section.

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Assume suitable data if considered necessary and indicate

the same clearly.
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All questions carry equal marks.

Important : Whenever a Question is being attempted, all its
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parts/sub-parts must be attempted contiguously. This means

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that before moving on to the next Question to be attempted,

candidates must finish attempting all parts/sub-parts of the
previous Question attempted. This is to be strictly followed.
Pages left blank in the answer-book are to be clearly struck
out in ink. Any answers that follow pages left blank may
not be given credit.
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 SECTION—A
Write short notes (each in about 150 words) explaining
the following :— 12x5=60
(a) Dominant coalition in organisations and its
importance.
(b) Path Goal Theory of Leadership.
(c) Self-Managed teams.
(d) Importance of Personnel Ratios in a bureaucratic

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system.

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(e) Humanistic Perspective for Employee Management.
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2. (a) A large municipal corporation intends to design

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a network of citizen service centres with the

objective of enhancing citizen satisfaction. Advise
the Commissioner, with justification, about how
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the following elements should be considered while

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designing the centres : Boundary Spanning Roles,

Geographic Dispersion, Decision Making,
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Formalization and Flexibility. 30

(b) Discuss how can "culture of safety" be built and
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sustained in an organisation dealing with hazardous

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chemicals ? 30
3. (a) "Organisation is not a single entity but a managed
configuration of different parts.- Discuss
the relevance of the statement using the frame-
work of organisation structure proposed by
Mintzberg. 30

2 (Contd.)
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3 (Contd.)
 (b) Miles and Snow had classified organisations into
four types depending on the strategy of each
organisation. What should be the features of the
corresponding organisational design ? 30

4. (a) The CEO of an autonomous organisation wants to

introduce Management by Objective system in the
organisation. What should be the steps for
implementation and precautions that the CEO

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should keep in mind ? 30
(b) In the Information Technology sector, virtual project

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management is a common buzzword. Explain the
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concept and discuss how can such a project be

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executed well ? 30

SECTION—B
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Write short notes (each in about 150 words) explaining

a

the following :— 12x5=60

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(a) Cost of Company Approach to Compensation is

grossly misleading.
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(b) Principles of Adult Learning.

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(c) Bipartite and Tripartite Approach to Labour

Relations.
(d) Reliability of Recruitment Tests.
(e) Provisions in ID Act 1947 related to workmen
during closure of industrial establishments.

4 (Contd.)
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(Contd.)
6. (a) Mobile phone based learning is the way forward
for organisations. Do you agree/disagree ? Why ?
30
(b) CEO of a manufacturing company made the
following comment to the HR Head. "If we are
investing time and resources in skill training for
our production workers, we should get to know
the benefits". How will Donald Kirkpatrik's theory
help to answer the question ? 30

7. (a) Design a socialisation and induction programme

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for the newly recruited General Manager for a
medium enterprise with two manufacturing units.

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Why should a person at that level have a formal
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programme ? 30
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(b) Is the concept of employee welfare redundant

when it comes to the new generation of employees
(Gen Y) ? Explain. 30
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8. (a) Increasing number of organisations are taking up

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the environmental agenda. In that context the

a

concept of 'Green HR' has been doing the rounds.

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In your opinion what will be the features, benefits

and drawbacks of this concept ? 30
(b) Collective Agreements in the Indian Banking
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Industry are finalized at the national level by the

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representative Trade Union (in spite of multiple

unions across different banks) and the association
of management. In the context of enhanced
competition should individual banks be allowed
independence in collective bargaining ? Justify your
opinion. 30

6 (Contd.)
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Note : English version of the Instructions is printed on

the front cover of this question paper
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