 Phone
+963 958322786
 Email
mohammedsy9289@gmail.com
 Address
Homs , Syria
LinkedIn:
Mohammed saleh
SKILL HIGHLIGHTS
▪ I have ability to worke in front
office through familiarity with
hotel management system (opera)
▪ familiarity with full pooking
procedures as per the manual
international hotel system,
recording reservations, adding
guest files, amending
reservations, check in ,
cancellation and deposit
▪ knowing the arrivals on the same
day or in the following day and
current residents in the rooms
▪ every thing related to companies,
dealing on credit, paying
companies ,statement of account
,opening a new account ,settle
accounts
▪ knowing the type of rooms
available, cleanliness and
maintenance of rooms and rooms
out of service or under cleaning
▪ enter alerts,traces,fixed charged
and customer invoices for shop
coffe , bar mini and laundry
▪ English business skills
▪ Communication and listening
▪ Marketing and Customer service
▪ Work under pressure
▪ Good team player
▪ Microsoft office package
(Excel/word/powerpoint/outlook)
▪ accounting and store
(Alameen program)
LANGUAGES
▪ Arabic : native language
▪ English : ( reading speaking writing)
Mohammed Saleh Mohammed
Ticketing agent
SUMMARY
interested in travel Industry (airports,visas, ticketing ,tours, hotel
booking), expert in management of tourist offices ,management of
hotels(opera system) and booking airline tickets (Amadeus system) , I am
organized and work well under pressure and I am looking for an
opportunity where I can utilize my technical skills and provide a
professional services to customers by applying and honing my knowledge
and working in a challenging and motivating working environment to
improve my career path
WORK EXPERIENCE
Ticketing Agent | Jan 2023 To Jul 2023 Syria cradle of civilizations agency for tourism and
travel Homs ,Syria
• Posting visas
• Full reservation
• Customer service
• Selling tickets
reservation agent | mar 2018 to jan 2020 Alsafer hotel Homs, Syria
• follow up on all check in and check out tasks
• Manage and follow up online and telephone reservations
• Informing guestes of hotel facilities , Activites and services
• Informing guests of room types, features and rates
• Selling and promoting booking services
• Customer service , answer any questions about booking process
Workshops & training :
▪ Management of Human resources
International board of professional training 48 hours aug 2023
▪ Management of hotels ( opera system)
Alwadi private center for Tourism Training 60 hours may 2023
▪ Management of tourist office
Alwadi private center for Tourism Training 60 hours mar20023
▪ Booking airline tickets (Amdeus system)
Alwadi private center for Tourism Training 60 hours feb2023
▪ particular application of professional financial and Banking science
60 hours may 2019
The international centre for profession of commercial and Banking science
EDUCATION
diploma in hotel and tourism sciences | 2012
technical institute of hotel and tourism sciences in homs
CERTIFICATIONS
▪ ICDL (International Computer Driving Licence)
Arab academy for development 2022
▪ Accounting and stores international (AlAmeen program)
Arab academy for development 2022