Recognition and status in your

organisation and in the community

Managers often have to deal with a
variety of personalities and have to make
do with limited resources

Attractive compensation in the form of

Can be a thankless job
Conceptual skills: the ability to think and
conceptualise about abstract and complex May entail
situations concerning the organisation clerical type
duties
salaries, bonuses and stock
Managers also spend significant
amounts of time in meetings and
dealing with interruptions
A manager is someone who coordinates and
oversees the work of other people so that
organisational goals can be accomplished
Responsible for creating a
productive work environment

Human skills: the ability to work First line managers: manage the work of
well with other people Challenges of Who is a manager
non managerial employees
being a manager

Technical skills: knowledge and

proficiency in a specific field
Rewards of
being a manager Middle managers: manage the work
of the first line managers
Informational: monitor, disseminator, and spokesperson Classifying Managers
Management skills

What are Roles? And

Types of Roles the three types Chapter One
Top managers: responsible for making organisation-wide
Interpersonal:
(Managers and you in the workplace) decisions and establishing plans and goals that affect the entire
figurehead, leader, organisation
liaison
Roles: specific actions or
behaviours expected of and
exhibited by a manager Why are managers What is an
Decisional: entrepreneur, Management functions important organisation?
disturbance handler, resource
allocator, and negotiator A deliberate arrangement of
people to accomplish some
Controlling: monitoring, specific purpose
comparing, and correcting work

Organisations need their managerial skills and

Planning: defining goals, establishing strategies abilities now more than ever. Managers are
Leading: working with and through to achieve goals, and developing plans to critical to getting things done. Managers do
people to accomplish goals integrate and coordinate activities matter to organisations

Organising: arranging and Management: involves coordinating and

structuring work to accomplish overseeing the work activities of others so
organisational goals that their activities are completed
efficiently and effectively