Inbound sales- Video Interview

Candidate name: Screened by:

Role (circle role being considered for): Inbound call center Outbound sales role
1. Can you pass a criminal background check?
2. The Working hours for this role are rotating shifts Monday to Sunday from 8AM- 9PM. Can
you commit to working rotating shifts Monday- Sunday 8 AM-9PM?
3. The role requires going into the office and you may also be required to work from home. Are
you comfortable with this? Do you have the requirement to work from home( ie laptop,
internet, and headset)
4. Can you tell me about quotas you had to meet in your current and previous role( how many
calls per day)?
5. Can you tell me about sales targets/ goals you were required to meet as part of your role at
_______________? Were you able to meet your targets on a consistent basis?
6. Did you have any issues with attendance( absences or lates) in your current or previous
role?
7. What are your strengths & weaknesses?
8. Tell me about a time you had to deal with an irate or angry client or customer and what you
did in that situation to resolve the issue?
9. What are your strengths in dealing with co-workers? Is there a situation where these
strengths were used to smooth over a disagreement with a co-worker?
10. Describe to me what your ideal boss would be like.
11. What type of environment do you work best in?
12. If I were to ask your references to tell me 3 things about you, what would they tell me?

13. What is your availability for a phone and in-person interview next week?