Term Project Part 1

Cleanvisa Solution
CNET229 – Section 001

Submitted To:
Thomas Fung

Submitted By:
Cong Bang Nguyen – 301297265
Cabdirahman Ibrahim - 300803192
GITA CHAULAGAIN -
Gyan Bahadur Shrestha -

Date:
February 4, 2024
 Table of Contents

Objectives PART 1 2
Business Opportunity 3

Introduction 4

Business Opportunity in a Canadian Environment

Conditions 6
Expectations 6
Marketplace

Product/Service Proposal
Product/Service Description 9
Distinguishing Characteristics 9
Purpose
Appeal 10

Competition 13

Ethical Issues
Issue 1 14
Issue 2 14
Issue 3 14
Stakeholders 15

Social Responsibility 16

Business Start-up Strategy 17

Sources of Capital
Initial Capital 18
Other Sources 18

Business Success Factors 19

Form of Ownership 20

References 21

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Objectives

Business Opportunity
A great business idea is offering cleaning services. Help people and businesses keep
their spaces clean and comfortable.

Introduction

Our small business will focus on providing top-notch cleaning services to homes and
businesses in Toronto. It's not just about tidying up spaces; it's about making a positive
impact on the environment through eco-friendly practices. we can start a cleaning
business, doing tasks like sweeping and dusting. By doing a great job and promoting
your services, we can build a successful business helping others maintain clean spaces

Business Opportunity in a Canadian Environment

A great business idea in Canada is to start a cleaning service. With busy lifestyles and a focus on
cleanliness, people are looking for reliable cleaning solutions for homes and businesses.
Offering regular, deep, and eco-friendly cleaning can meet diverse needs. The high demand for
cleanliness, especially post-pandemic, makes cleaning services essential. Starting a cleaning
business allows you to tap into this demand, create jobs, and contribute to maintaining healthy
spaces in the community.

Conditions
Our cleaning services will meet Toronto's licensing regulations, ensuring integrity and
professionalism. Applicants need two government IDs, including one photo ID, with fees totalling
$457.77.

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Expectations
Customer Satisfaction: If you're not happy with our cleaning, we'll come back and clean again
for free.
Effective Communication: At We Clean It, we prioritize effective communication to foster strong
business relationships and ensure optimal cleaning results. We utilize reliable channels such as
email for instant task clarification and to incorporate client priorities into our strategic plans.
Staying in touch also allows us to inform clients about additional services and specials, and to
swiftly address any emergencies or time-sensitive issues. Our commitment to communication
ensures respect, understanding, and satisfaction for both our team and our clients

Reliability and Punctuality: we prioritize reliability and punctuality. Our dedicated team ensures
your commercial space in Toronto receives consistent and timely cleaning services, maintaining
the highest standards of cleanliness and attention to detail

Trustworthiness: Our company is dedicated to maintaining trust and integrity in everything we

do. With thorough vetting of our cleaners and a commitment to transparent communication and
reliable service, we strive to earn and keep the trust of every client

Clear Terms and Policies:

 Be efficient: Avoid backtracking and carry equipment with you.
 Use the right tools: Have them handy for each job.
 Work from top to bottom, left to right, and back to front.
 Don't rinse or wipe a surface before it's clean to avoid redoing the task.
 Shift to a heavier-duty cleaner or tool if necessary.
 Work as a team to maximize efficiency and effectiveness.

Marketplace
Target Audience: Our small business cleaning service will identify our target audience,
encompassing both residential clients and commercial spaces, such as restaurants.

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Competitive Analysis: After researching local cleaning services in Toronto, we've found
competitors like Maid Services Company offering flat-rate pricing: $139 for Studio or one-
bedroom apartments, $165 for Two two-bedroom apartments, and $235 for Three three-
bedroom apartments or Townhomes. To stay competitive, our pricing will closely match or
slightly undercut theirs while ensuring profitability. What sets us apart is our dedication to
quality, attention to detail, and customer satisfaction. With reliable and tailored cleaning
services, we aim to stand out in Toronto's cleaning services market

Service Offerings: We'll clearly list the types of cleaning services we provide, such as
regular cleaning, deep cleaning, eco-friendly options, or special services based on what
our clients need. This way, we can customize our approach to meet different cleaning
needs.

Online Presence: Since we are computer system technicians, we will establish a strong
online presence. This involves creating a professional website to showcase our
services, pricing, and contact information. Additionally, we will utilize social media
platforms for promotion and engagement to connect with a wider audience.

Networking: Participating in community events, engage with community organizations to

build a positive reputation within community also we will attend local business
networking events of offices, restaurant and community age care which require regular
cleaning services to expand our professional network. We will launch a referral discount
programs with existing clints to recommend our cleaning services to others. Also we will
encourage our satisfied clints to leave positive reviews online we all know as potential
client often rely on the experience of others while choosing new services. We will focus
on making peace and healthy relationship with our customers in order to build strong
network.

Product/Service Proposal
Product/Service Description

Our cleaning service provides a variety of alternatives, including routine cleaning for
both homes and businesses, deep cleaning for complete upkeep, and eco-friendly
cleaning encourage environmental sustainability. Special services can be tailored to fit
the individual demands of each client.

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Distinguishing Characteristics:

 We provide personalized services based on client requirements, providing

flexibility and tailored approach.
 We distinguish ourselves by our dedicated to ecofriendly procedures, which
ensure that our cleaning solutions are not only effective but also environmentally
responsible.
 Clear communication and transparent pricing to build trust with our clients.

Purpose

The purpose of our cleaning services is to provide high-quality, reliable, and

environmentally friendly cleaning services that contribute to the well-being of both
residential and commercial customers in Toronto.

Appeal

Our services appeal to clients who want reliable and effective cleaning services with an
emphasis on sustainability. The convenience of adaptive packages and commitment to
costumer satisfaction adds to the appeal.

Competition

We are aware about the existing competition in the market but believe our unique
selling points, dedication, eco-friendly practices and personalized services, will give us a
competitive edge.

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Ethical Issues

Issue 1: Fair labor to all the staffs.

It is critical to ensure that all employees are paid fairly, receive benefits, and
have safe working conditions. This includes providing adequate training, equitable
compensation, and opportunities for advancement within the organization.

Issue 2: Transparent communication.

Maintaining open and honest communication with both employees and
customers promotes trust and integrity in the workplace. This includes being clear about
pricing, services, and any potential problems that may arise during the cleaning
process.

Issue 3: Friendly environment.

Promoting a positive and inclusive work environment where all employees
feel valued and respected is essential. This involves fostering a culture of teamwork,
collaboration, and mutual support, which ultimately enhances employee morale and
productivity.

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Social Responsibility:
Comply with provincial business regulations and always be transparent about income sources.
Besides, cleaning services will always prioritize environmental protection.

Business Start-up Strategy:

We will create a business website so customers can easily choose the type of service they want.
Furthermore, they can also rate and give suggestions to make our service work better. We will
then run ads on social media platforms so that more people can access our model. During the
first half of the year, we will accept free cleaning jobs to learn and receive input from residents'
homes.

Sources of Capital:
Initial funding may come from personal savings, loans or invested by two or more business
partners.

Initial Financing:
Cleaning supplies, marketing expenses, and other required resources.

Other Sources:

During the first half year, we will not hire employees. Instead, all 4 people in the
group will work together to clean the customer's house to save costs and self-assess
the quality of service when directly contacting customers.

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Business Success Factors:
Receiving many 5-star reviews and receiving a lot of trust from customers. From there, it can be
expanded to a larger model such as cleaning for companies. In particular, always put
professionalism and friendliness first for your business.

Form of Ownership:

Total Budget: $100,000 ($25,000 for each person)

Cleaning Equipment (Vacuum cleaners, mops, brooms, and cleaning solutions): $10,000

Vehicle: $15,000 (car)

Monthly Rent (for the first month): $1,500

Savings Account: $50,000

Remaining Budget:
100,000 − (10,000 + 15,000 + 1,500 + 50,000)

100,000 − 71,500 = 28,500

After allocating funds for cleaning equipment, a small car, and the first month's rent, we would
have $28,500 remaining in our budget. This remaining amount can be used for additional
operational expenses, marketing, staff salaries, or any unforeseen costs that may arise as we start
and grow our cleaning services business. Adjustments can be made based on specific needs and
priorities.

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Summary

Analysis and Research Methodology

 Explain how your team conducted the research and development

of contents contained in your project paper.

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 Our team has meticulously researched and developed a comprehensive business
proposal for a cleaning service venture in Toronto, Canada that will serve both
residential and commercial clients. We began by identifying a market opportunity
created by the growing demand for dependable and environmentally friendly cleaning
solutions. We highlighted the competitive landscape, emphasizing our distinguishing
features such as personalized services, environmentally friendly practices, and open
communication.

Ethical considerations were paramount in our planning, with a focus on fair labor
practices, open communication, and creating a welcoming work environment. We
identified stakeholders such as customers, employees, suppliers, and the local
community, demonstrating our commitment to social responsibility.

Our startup strategy entails building a strong online presence, networking within the
community, and initially offering free cleaning services to gather feedback and improve
our offerings. Personal savings and loans will be the primary sources of funding, with
careful allocation to cover equipment, vehicle, rent, and operational expenses.

Customer satisfaction, trust, and professionalism are all critical success factors. Our
budget allocation reflects a prudent approach to financial management, leaving room
for unexpected costs and growth opportunities.

During our research, each team member contributed to different sections of the
proposal, leveraging their knowledge and experience. Through collaboration, we gained
valuable insights into the cleaning industry and business management, which will be
critical to the success of our venture.

Overall, our business proposal demonstrates a thorough understanding of the market,

ethical considerations, and strategic planning, laying the groundwork for the launch and
growth of our cleaning services company.

The Learning Achieved

Group Members Activity

Member’s Name Tasks

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Cabdirahman Ibrahim Introduction & Marketplace

Cong Bang Nguyen Social Responsibility, Business Start-up

Strategy, and Business Success Factors

GITA CHAULAGAIN
Product/Service Proposal and Competition.

Gyan Bahadur Shrestha Ethical Issues, References, Summary

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References

WorkWave. How to Start a Cleaning Business: A Guide in 8 Simple Steps. WorkWave.

Published August 5, 2019. Accessed January 24, 2024.
https://insights.workwave.com/industry/cleaning-services/how-to-start-a-cleaning-business/

Affordable Maid Services Pricing: Get Competitive Rates Today. Maid in T.O. Published
December 5, 2023. Accessed February 7, 2024. https://maidinto.ca/pricing/

RobertoT. Tech Training. Dirt Busters House Cleaning and Maid Service | Peoria, AZ. Published
January 29, 2024. Accessed February 7, 2024. https://bookdirtbusters.com/knowledge-base/tech-
training/

About Us - Google. (n.d.). Retrieved July 10, 2017, from

https://www.google.com/intl/en/about/

Barry, S. (2008). Google Best Place To Work, According To Fortune Magazine. (2008, January
23). Retrieved July 10, 2017, from http://searchengineland.com/google-best-place-to-work-
according-to-fortune-magazine-13
Corporate Information. (2010). Company Overview. Retrieved July 7, 2017
http://www.google.com/corporate/

Sell Your Business. (n.d.) How DO you Start a Cleaning Business in Canada? Retrieved from
https://canada.businessesforsale.com/canadian/guides/start-cleaning-business

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