TEACHER’S GUIDE Fluentize, LLC. Copyright 2022. For use only with license.

How to Write Effective Business Emails (B2)

Preview 1
Part 1. Discussion about emails. Answers will vary.
Part 2. Tips for email etiquette. Verbs that fit:
(1) Avoid (2) Proofread (3) Address (4) Let (5) Keep
Part 3. Matching activity (adjectives)
(1) c (2) d (3) b (4) e (5) a
Part 4. Structural parts of an email. Answers will vary. You can give students some answers if
they can’t think of any (use the ones from Preview 2).

Preview 2
Part 1. Labeling the parts of the email.
(1) recipient (2) subject (3) greeting (4) body (5) farewell (6) attachment
Part 2. Discussion questions. Answers will vary. For number 2, give students some examples of
some informal greeting / farewell phrases.
Part 3. The function of ‘CC’ is to allow you to send a single email to multiple contacts.

Viewing Activity
Part 1. How should all business emails be? How can you improve or develop your skills?
All business emails should be direct, clear, and easy to read. You can develop through
consistent practice.
Part 2. Information about the parts of an email.
(1) Subject Line: Be brief and descriptive but not too vague.
(2) CC Field: Use the CC field if you want to include multiple recipients
(3) Greeting: Use the recipient’s first name if it’s informal, and their last name to be
more formal.
(4) Body: Start with the main point and keep your writing concise. Include a call to action
and also let them know if you’ve attached anything in the email.
(5) Ending: Offer a quick “Thanks” or “Sincerely”
Part 3. Multiple choice. (1) c (2) b (3) c

Post-Viewing 1
Part 1. Parts of speech.
(1) descriptive (2) preferable
Part 2. Missing parts of the words.
(1) c (2) c (3) a
Part 3. Marking the call to action phrase.
please give me a call or email back
TEACHER’S GUIDE Fluentize, LLC. Copyright 2022. For use only with license.
How to Write Effective Business Emails (B2)

Post-Viewing 2
Speaking / Writing Tasks. Students discuss what’s wrong about the email and what could be
improved. Answers will vary. Teacher’s answers:
- The subject line is not brief
- The greeting isn’t so formal
- The email body does not start with the main point
- The email body rambles a bit and is a bit vague
- The sender does not let recipients know about the attachment
- The farewell is not so formal
- The sender does not write their name at the end (not necessary but recommended)

Post-Viewing 3
Writing Task. Mistakes in the email (10 total).
I hope you’re all having a nice week.
I wanted to remind everyone of the upcoming team building event that is taking place next
Friday. It starts at 4pm at the local recreation center. There will be outdoor activities such as
soccer and volleyball, and there is also a rock climbing wall inside the recreation center that we
rented. Food and drinks will be provided. I’ve attached a full list of the activities and the
schedule in this email.
The event is not mandatory to attend, but it would be nice to see all of you there. Please let me
know if you can’t come to the event.
Thanks and kind regards,

Quiz & Review

Part 1. Questions. Refer to the Viewing Activity.
Part 2. Vocabulary context usage.
(1) cornerstone (2) vague (3) loop (4) indefinitely (5) concise / consistent
Part 3. Bonus. Answers will vary. Have students read emails out loud and help them assess their
emails and correct any mistakes.

Bonus Grammar
Part 1. Verb Patterns. Answers may vary slightly. Teacher’s answers:
(1) enjoy working / being (6) avoid checking
(2) promised to send (7) agreed to attend
(3) decided to call (8) finished cleaning
(4) consider postponing / canceling (9) fail to wake
(5) keep coming / imagined getting (10) expect to hear