Jose Zurera & Flavia Blidar Your Account Number: A-7E7FFBB1

16 Frobisher Court Cleveland Road Ealing Bill Reference: 197559898 (22nd March
2024)
London
W13 8BD

Your estimated annual cost

£500.04 a year for electricity
£271.99 a year for gas
This is an estimate based on your expected
annual energy usage, and your current tariff

Your energy account rates, charges and discounts, including VAT.

Actual billings will vary depending on your
usage and tariff selection. More information
about your current tariff can be found
20th Feb. 2024 - 21st March 2024 overleaf.

Could you pay less?

On 20th Feb. 2024 your previous balance was
1. We have charged you
Electricity (estimated) 20th Feb. 2024 - 13th March 2024
Electricity 14th March 2024 - 20th March 2024
Gas (estimated) 20th Feb. 2024 - 13th March 2024
Gas 14th March 2024 - 20th March 2024
2. You have paid
Direct Debit collection - 20th Feb. 2024
Direct Debit collection - 20th March 2024
On 21st March 2024 your new balance is
£0.52
Remember - it might be worth thinking
about switching your tariff or supplier.
For your electricity (on meter point 2000000966040)
You could save £4.15 a year by switching to
- £34.02
Loyal Octopus 12M Fixed. It may involve
- £9.49 changing how you pay or your meter setup
- £20.13 - contact our team to find out more.
- £5.10 For your gas (on meter point 3360386401)
You could save £8.32 a year by switching to
Loyal Octopus 12M Fixed. It may involve
changing how you pay or your meter setup
+ £65.00
- contact our team to find out more.
+ £65.00
Emergency numbers
Smell gas? Call 0800 111 999
Power cut? Call 105 to get help
£61.78
Your Electricity Distributor is: SSE Power
Distribution (0800 300999)

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E hello@octopus.energy
P 0808 164 1088
 Your Charges In Detail
1 801 100 About Your Tariff
Electricity Supply number S 2000000966040 Prices do not include VAT unless otherwise noted.

Supply Address: 16, Frobisher Court, Cleveland Road, Ealing, London, Electricity
W13 8BD Tariff Name Flexible Octopus
Postcode area alpha identifier: G
Product Type Variable
Flexible Octopus (20th February 2024 - 13th March 2024) Payment Method Direct Debit
Unit Rate 27.42p/kWh
Energy Charges for Meter D02C53338
Standing Charge 45.67p/day (£166.70/year)
20th Feb 2024 55935.0 Customer reading Price Guaranteed Until Not applicable
14th Mar 2024 56014.9 Estimated reading Early Exit Fee None
Estimated Annual Usage 1121.1 kWh
Energy Used 79.9 kWh @ 27.42p/kWh £21.90

Standing Charge 23 days @ 45.67p/day £10.50

Subtotal of charges before VAT £32.40

VAT @ 5.00% £1.62

Total Electricity Charges £34.02

1 801 100
Electricity Supply number S 2000000966040

Supply Address: 16, Frobisher Court, Cleveland Road, Ealing, London, About Your Tariff
W13 8BD Prices do not include VAT unless otherwise noted.
Postcode area alpha identifier: G
Electricity
Loyal Octopus 12M Fixed (14th March 2024 - 20th March 2024) Tariff Name Loyal Octopus 12M
Fixed February 2024
Energy Charges for Meter D02C53338 v3
Product Type Fixed
14th Mar 2024 56014.9 Estimated reading
Payment Method Direct Debit
21st Mar 2024 56036.0 Customer reading Unit Rate 23.48p/kWh
Energy Used 21.1 kWh @ 23.48p/kWh £4.96 Standing Charge 58.35p/day (£212.98/year)
Price Guaranteed Until 14 March 2025
Standing Charge 7 days @ 58.35p/day £4.08
Early Exit Fee None
Subtotal of charges before VAT £9.04 Estimated Annual Usage 1121.1 kWh

VAT @ 5.00% £0.45

Total Electricity Charges £9.49

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E hello@octopus.energy
P 0808 164 1088
 Your Charges In Detail
About Your Tariff
Gas Meter Point Reference: 3360386401 Prices do not include VAT unless otherwise noted.

Supply Address: 16, Frobisher Court, Cleveland Road, Ealing, London, Gas
W13 8BD Tariff Name Flexible Octopus
Product Type Variable
Flexible Octopus (20th February 2024 - 13th March 2024)
Payment Method Direct Debit
Energy Charges for Meter G4A00919500601 Unit Rate 7.16p/kWh

20th Feb. 2024 6940.0 Customer reading Standing Charge 26.16p/day

(£95.48/year)
14th March 2024 6956.5 Estimated reading Price Guaranteed Until Not applicable
3 Early Exit Fee None
Consumption 16.5 Units (m )
Estimated Annual
Usage* 2732 kWh
Energy Used* 183.7 kWh @ 7.16p/kWh £13.15

Standing Charge 23 days @ 26.16p/day £6.02

* Your energy usage is calculated from your gas
Subtotal of charges before VAT consumption using a standard industry formula:
£19.17
Units Consumed (Cubic Metres)
VAT @ 5.00% £0.96 × Volume Correction (for temperature & pressure)
× Calorific Value (energy in each m3 of gas)
Total Gas Charges £20.13
÷ 3.6 (convert from joules)
≈ Usage (in kWh)
For you:
16.5 × 1.02264 × 39.3† ÷ 3.6 = 183.7
Gas Meter Point Reference: 3360386401
†
Average calorific value shown to one decimal place
Supply Address: 16, Frobisher Court, Cleveland Road, Ealing, London,
W13 8BD

Loyal Octopus 12M Fixed (14th March 2024 - 20th March 2024)

Energy Charges for Meter G4A00919500601

14th March 2024 6956.5 Estimated reading About Your Tariff

Prices do not include VAT unless otherwise noted.
21st March 2024 6961.0 Customer reading

Consumption 4.5 Units (m3) Gas

Tariff Name Loyal Octopus 12M
Energy Used* 50.6 kWh @ 5.83p/kWh £2.95 Fixed February 2024
v3
Standing Charge 7 days @ 27.34p/day £1.91 Product Type Fixed
Subtotal of charges before VAT Payment Method Direct Debit
£4.86
Unit Rate 5.83p/kWh
VAT @ 5.00% £0.24 Standing Charge 27.34p/day
(£99.79/year)
Total Gas Charges £5.10 Price Guaranteed Until 14 March 2025
Early Exit Fee None
£68.74 Estimated Annual
Total charges for bill Usage* 2732 kWh

* Your energy usage is calculated from your gas

consumption using a standard industry formula:
Units Consumed (Cubic Metres)
× Volume Correction (for temperature & pressure)
× Calorific Value (energy in each m3 of gas)
÷ 3.6 (convert from joules)
≈ Usage (in kWh)
For you:
4.5 × 1.02264 × 39.2† ÷ 3.6 = 50.6

†
Average calorific value shown to one decimal place

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E hello@octopus.energy
P 0808 164 1088
 Contacting us Your Account Number: A-7E7FFBB1
Bill Reference: 197559898 (21st March 2024)
Contact us by email and get a response within hours.
Of course, if you need to you can also get a hold of us
Advice and complaints
on the phone, or even by post.
Contact Citizens Advice if you need help with an
Email: hello@octopus.energy energy problem - for example with your bills or
Phone: 0808 164 1088 meters, or if you're struggling to pay for the energy
you use. They're the official source of free and
Trading office: UK House, 5th floor, 164-182 Oxford
independent energy advice and support.
Street, London, W1D 1NN
Go to: citizensadvice.org.uk/energy or call their
Please don't hesitate to contact us if you've any
consumer service on 0808 223 1133 Mon to Fri,
questions, comments, or complaints.
9am-5pm

How much did you use? Or, if you live in Scotland, you can contact Advice
Direct Scotland for independent help.
Your average electricity usage during this bill period
was 3.37 kWh/day. Go to: advice.scot/contact-us, or call their customer
service on 0808 800 9060 Monday to Friday, 9am to
Your average gas usage during this bill period was
5pm.
7.81 kWh/day.
If you feel that our service has not met your
Please visit our website for advice on how to save
expectations, please get in touch so we can put
energy in your home.
things right:
First: Contact our team.
Then: If an advisor is not able to resolve your query,
you can ask for it to be escalated to a specialist or
team leader as appropriate.
Finally: If you're still not happy with our decision, you
can contact our Operations Manager for an
independent review, and you will receive a reply
within 5 working days.
If you have followed the above steps, but your
complaint remains unresolved after 8 weeks you can
contact the Energy Ombudsman on 0330 440 1624
or at www.energyombudsman.org. This is a free and
independent service whose decisions we must abide
by.
You can read our complaints policy on our website.

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E hello@octopus.energy
P 0808 164 1088