Service and Rate Guide MN en 2024

DHL EXPRESS
SERVICE & RATE

GUIDE 2024
MONGOLIA
GET STARTED
Connecting Your World
Dear Customer
Sustainability
Service Offering
How to Ship with DHL Express
Digitalization
Zones and Rates
Ready to ship?
Get a quote from MyDHL+
CONNECTING YOUR WORLD
500+
airports served
220
countries and
worldwide
territories served
300+
aircraft
2,400+
flights per day
3,500
facilities
34,500 vehicles
148,000 Service Points

296
million
Time Definite shipments
By the year 2050, DHL per year
Group aims to achieve
net zero emissions
logistics
120,000
employees
415
TAPA* certifications
Figures are global and are approximate as of the end of 2022

*TAPA = Transported Asset Protection Association
DEAR CUSTOMER
Welcome to the DHL Express Service and Rate Guide for 2024. If you are reading this, it means you have a personal or business need to
move something, from somewhere, to somewhere and you want it done quickly, securely and reliably. We are here to help you!
As the global market leader in Time Definite International (TDI) Digitalization retains its laser focus at DHL and we have brought
shipping and courier delivery, and the most international to market a slew of tools to support our customers, in particular
company in the world, this is what we do! We move over 1 million small businesses. For example, the new My Global Trade Services
shipments every working day, from point A to point B in 220 tool aims to reduce customs complexity and improve getting
countries and territories, as quickly, securely and reliably as clearance ‘first time right!’. The DHL Express Commerce tool can
possible and with as much transparency as possible. Over help small businesses fast-forward taking their online sales
2.5 million customers around the world put their trust in us, and channels international. Interested? Let’s connect!
our team of 120,000+ Certified International Specialists strive to
exceed their expectations on every single shipment. In conclusion, please use this guide to learn how DHL Express
products, services and tools can meet your logistics needs. Thank
Global logistics appears to be finally seeing the end of COVID- you for trusting us to be your Logistics Partner of Choice. Tell us
driven disruptions but yet is not completely back to the ‘normal’ of how we can support your growth: reach out to us on MyDHL+ or
the previous time period. Overall, the global macroeconomic by calling Customer Service on 11 310919.
situation has started to stabilize although uncertainty remains.
Aviation networks remain volatile in many parts of the world and Sincerely,
the crisis in Europe continues to add complexity to global
logistics. In the face of these and other challenges, we have
continued to invest in safeguarding the resilience of our global
network, which enables us to provide secure and reliable supply O. Maralgoo
chain solutions to support our customers. Country Manager
DHL Express Mongolia
Sustainability continues to grow in focus in all logistics
conversations and I invite you to learn how our GoGreen Plus
service, introduced in 2023, and our leveraging of Sustainable
Aviation Fuel (SAF) can directly help make your products more
environmentally friendly – a growing criterion in the purchase
decision process of both individual consumers and businesses.
4 DHL Express Service & Rate Guide 2024: Mongolia
u Sustainability
SUSTAINABILITY Service Offering

Digitalization
Zones and Rates
Everything we do is to serve
OUR TARGETS FOR 2030
one purpose: Connecting
people, improving lives.
To fulfill this purpose, we need <29 million €7 billion SBTi 30%
to make every dimension of Reduction in our Investment of Commitment to SBTi SAF blending of 30%
our business sustainable. Our greenhouse gas €7 billion in green (Science-Based for all air transport
Sustainability Roadmap sets emissions to under technologies Targets initiatives)
out our ambitions in three 29 million tonnes
focus areas: Environment,
Social and Governance (ESG).
Find case studies and more
details here.
ns n Gr
tio tectio to
CLEAN OPERATIONS FOR CLIMATE
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for clima per
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PROTECTION
Clean
OUR
pany
SUSTAINABILITY
Leader in sustainable aviation COMMITMENTS
Our GoGreen Plus service allows you to
s
embrace green logistics by insetting, or
ram
Las
reducing, the CO2 within your own supply chain. We do Hi g h
ly t r u s t e d
og
tin
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this by using Sustainable Aviation Fuel (SAF). And that is m co m pany
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not only good for the environment, it can benefit you by helping you to report your c t in ou
com gh
CO2 emissions. Here is how to get on board: munities throu
n With the GoGreen Plus basic contract, 30% CO2 reduction (insetting) is
applied to all your express shipments via air. GREAT COMPANY TO
n In MyDHL+, you can opt for GoGreen Plus and choose which shipments to WORK FOR ALL
invest in with SAF.
n Attract and retain the best talent
n Alternatively, choose a customized offer for even more CO2 reduction.
n Strong ‘Safety First’ culture
Our GoGreen Plus service is made possible following DHL’s landmark n Diverse and inclusive workplace
collaborations with bp and Neste to supply DHL Express with SAF, which is
expected to save some two million tons of carbon dioxide emissions over the
aviation fuel cycle. HIGHLY TRUSTED
COMPANY
reen last-mile and line-haul
G
Electrify 60% of last-mile delivery vehicles and increase share of n C
ompliance as an integral part of daily
sustainable fuels in line haul to more than 30% by 2030. business
n E
ffective governance set-up across our
arbon neutral buildings
C organization
Design 100% of all new buildings to be carbon neutral. n L
ike-minded and compliant suppliers and
partners
reen product portfolio

G
Our GoGreen Plus service allows customers shipping TDI to inset their
CO2 air emissions by up to 100%.
Through collaboration, we can make our supply chains more sustainable.

Read more about the Era of Sustainable Logistics.
Sustainability
SERVICE OFFERING u Service Offering

Digitalization
Zones and Rates
Export Import Enabling Your Optional Surcharges Customs

Services Services Growth Services Services
Our core services are Time Definite International (TDI) and offer you secure door-to-door delivery of goods and documents to and
from virtually every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day,
our services offer full track-and-trace visibility so you always know where your shipments are.
EXPORT SERVICES
DHL Express Worldwide
Our most popular product, DHL Express
Worldwide, offers an end of business
day delivery service around the world
for pieces up to 70kg and shipments up
to 3,000kg.
We deliver reliably and quickly to more

global destinations across a single
integrated network than any other
express delivery company.
Our international services at a glance
DHL Express Worldwide
Service description Delivery by the end of the next possible business day
Money-back guarantee No
Countries and territories covered More than 220
Delivery attempts 2
Maximum piece weight (not on pallet) 70kg
Maximum pieces per shipment –
Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm
Maximum pallet weight 1,000kg
Maximum shipment weight 3,000kg
Maximum pallet dimensions (L x W x H) 300 x 200 x 160cm
*Additional terms and conditions apply – see mydhl.express.dhl for details.

**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
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Zones and Rates

IMPORT SERVICES
With the DHL Express Worldwide Import product, you can import
shipments from over 220 countries and territories in the world. This
is more than any other express delivery company can offer. What’s
more, customers in, say, the USA can order an import from China not
just to the USA, but to any other destinations as well – we call this a
Third Country shipment.
There is no need for local brokers or forwarders to get involved in

any part of the process. You are in full control, and able to manage all
aspects of your imports in a very simple way.
You can order an import from another country, to be delivered to

your country or any other destination, by using our dedicated
electronic shipping solution for imports. You will have one account
number, one invoice in a single currency and a fixed price that means
you know exactly what you will pay.
DHL EXPRESS ENVELOPE

Our DHL Express Envelope service provides door-to-door
international delivery of lightweight document shipments by the end
of the next possible business day. It also offers you carbon neutral
shipping at no extra charge.
n Up to 300g
n Global coverage
n Document shipments only
n Packaging envelope included
n GoGreen Plus carbon-reduced service
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Zones and Rates

GLOBAL TRADE AND YOU

A series of crises has put international trade at the center of the debate about economic growth
and resilience. What are the current prospects for globalization and trade? Is there cause for
concern? Is trade still an attractive source of growth? We deep dived into the data and conducted
a thorough, fact-based analysis – and the results might just surprise you. In partnership with
NYU Stern’s Center for the Future of Management and its DHL Initiative on Globalization, the
‘DHL Trade Growth Atlas’ examines global trade growth trends and the trade patterns of
173 countries worldwide that combined make up more than 99% of world trade, GDP and
population. Despite recent shocks and worsening macroeconomic conditions in much of the
world, the study overall gives an upbeat assessment of the prospects for future trade growth.
We know the value of understanding the long-term global trade landscape for navigating short-
term shifts in economic and trade growth. We help our customers make sense of what this means
for their business to maximize the enormous potential of globalization and international trade.
Trade growth New poles Shift in mix of

expanding across a emerging: world products traded by
broader range of trade center of advanced vs.
countries gravity moving emerging
south economies
POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

Discover and grow International e-commerce Fast, flexible and easy
Visit dhl.com/discover to learn more We help our customers go global with Consumers expect everything
about how DHL helps e-commerce ease and speed to maximize the ‘on demand’ – anytime, anywhere.
companies ranging from start-ups to enormous potential of international DHL shipping options give customers a
large enterprises, advising them on how e-commerce. DHL supports our distinct competitive edge: over 90% of
to grow internationally. Our e-commerce customers’ international growth with: online consumers look at the available
focussed country guides, white papers n Global reach delivery options before going to the
such as ‘The UItimate B2B E-Commerce n Express delivery options checkout, and their decision is influenced
Guide’, customer and trend research and by delivery speed, flexibility and ease.
n Flexible delivery options for receivers
market intelligence tools can enable you (see ‘On Demand Delivery’)
to better understand your customers and
n Duty billing options and customs
their shipping requirements to take the
expertise
next step in your e-commerce journey.
n Consultative advice for our customers
on how to increase sales and grow
cross-border
Sustainability

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Zones and Rates

OPTIONAL SERVICES View charges
DHL Express offers a wide range of optional services – Extended Liability

from non‑standard deliveries and billing options to climate If you are sending valuable documents such as passports, visa
neutral shipping. applications or regulatory certificates you can extend coverage
and compensation beyond the DHL standard liability described
GoGreen Plus in our Terms and Conditions. In the event of full or partial loss to
When selected, DHL will reduce (inset) CO2 emissions from air a document shipment, a fixed compensation will be paid
transport through the purchase of Sustainable Aviation Fuel regardless of the replacement cost of the document.
(SAF). SAF can reduce lifecycle carbon emissions by up to 80%
compared to traditional jet fuel. GoGreen Plus – Carbon Reduced Shipment Preparation
service, supports Scope 3 emission reductions in alignment with This is a convenient, fast and reliable service for seasonal
the Science Based Target initiative. The process is audited or irregular shipments that require extra resources for their
annually by SGS (Société Générale de Surveillance) to ensure preparation. DHL manages the entire process of waybill
compliance with regulations and standards. Alternative preparation, content selection, labeling and packaging,
reduction levels and CO2 emission reports are available on then sends the shipments to the designated addresses.
contractual basis only.
Packaging Supplies
Dedicated Pickup Charges apply for all DHL standard packaging items including
If your business needs a dedicated vehicle to collect unusual plastic flyers provided in bulks or stacks.
shipments, or a pickup outside normal business hours, we can
arrange this for you. Hold for Collection
On shipper request, a shipment is held at the default DHL
Dedicated Delivery delivery facility at destination for consignee collection, rather
On customer request, an immediate or non-routine, once-only than attempt a delivery at the receiver’s address. The service is
delivery of a shipment within a normal working day or a holiday booked through Customer Service or supporting shipping tools.
that involves a specific vehicle such as tail lift truck or more than The destination will notify the receiver when and at which
one courier. facility the shipment is ready to collect. A consignee cell phone
number is mandatory.
Saturday Delivery
We offer Saturday delivery services to key cities in more than
70 countries.
DUTY BILLING SERVICES
Duty Tax Paid Duty Tax Processing: Duty Tax Processing:

DHL can arrange for the shipper or a third Account Customers Non-Account Customers
party to be billed for any duties and taxes DHL will accelerate the customs clearance This default service covers any import of a
payable at destination, rather than the process making prompt payment of duty non-document shipment for which DHL
receiver of the shipment being billed. and tax charges relating to a shipment, has used its own credit line with Customs
Charges apply whenever duties, taxes or while the receiver defers payment until an to advance or guarantee the payment of
other regulatory fees occur, and shipper agreed date. duties, taxes or regulatory charges on
has requested that those are to be billed behalf of importers and consumers with
outside of the destination country. whom DHL has no contract.
For a full list of optional services, please visit mydhl.express.dhl. Continues overleaf
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Zones and Rates

OPTIONAL SERVICES View charges
Hold for Collection Adult Signature

On shipper request, a shipment is held at the default DHL Delivery of a shipment to an adult. DHL will obtain a delivery
delivery facility at destination for consignee collection, rather signature from an adult at the stipulated delivery address.
than attempt a delivery at the receiver’s address. The service is
booked through Customer Service or supporting shipping tools. No Signature Required
The destination will notify the receiver when and at which On receiver request, DHL is authorized to leave the shipment in a
facility the shipment is ready to collect. A consignee cell phone designated place without proof of delivery signature.
number is mandatory.
Change of Billing
Residential Address This applies when a customer requests a change of defined
Customers shipping to a home or private residence can activate billing information on an already issued invoice, which will result
specific delivery options by designating the delivery address as in a reissuing of the invoice and, in case of an account change,
residential. For such shipments, DHL will proactively notify the crediting of the old account and debiting of the new.
receiver via email or SMS about the shipment’s progress.
Receivers can then select the most suitable delivery option via Neutral Delivery
On Demand Delivery. This service allows for the delivery of any shipment, without its
value being shared or exposed to the receiver. DHL will ensure
Direct Signature any paperwork exposing the value of the goods is removed from
If you are sending sensitive documents or high value contents the shipment prior to delivery.
you can request DHL to obtain a direct signature from the
consignee or a representative at the delivery address. DHL will
ensure your shipment is not re-directed, or delivered at an
alternative address.
For a full list of optional services, please visit mydhl.express.dhl.

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Zones and Rates

SURCHARGES View charges
In order to maintain a consistently high level of service, in Demand Surcharge

specific circumstances DHL Express levies a surcharge for One or more Demand Surcharges will apply to shipments during
exceptional activities, ensuring that these surcharges are fair for a period of high demand. A period of high demand is to be
all of our customers. determined by DHL at its own discretion but may include a time
of high demand for shipping services or a period with high
Fuel Surcharge operational cost. Details regarding the application of Demand
The fuel surcharge for International Time Definite services will Surcharges are set forth at mydhl.express.dhl and will be subject
be based on the daily average spot prices for US Gulf Coast to change upon prior notice. Demand Surcharges apply
(USGC) kerosene-type jet fuel, as reported by the U.S. cumulatively if a shipment and/or individual pieces meet more
Department of Energy between 3rd week release of prior month than one of the specified criteria. Demand Surcharges apply in
to 3rd week release of actual month. For example, the daily addition to the rates and any other applicable charges.
average price for fuel from 18th April to 15th May is used to
determine the applicable surcharge in June. Emergency Situation
A temporary surcharge, which allows us to cover operating cost
The fuel surcharge applies to transportation charges on all increases due to an emergency situation out of DHL’s control.
services and to the following surcharges (where applicable): Change in market dynamics and air capacity availability is
Saturday Delivery, Saturday Pickup, Elevated Risk, Demand reflected through regular price adjustments. The charge will be
Surcharge, Emergency Situation, Remote Area Delivery, applied pro rata based on the chargeable weight (invoiced
Remote Area Pickup, Dedicated Pickup, Dedicated Delivery, weight) of a shipment.
Residential Address, Overweight Piece, Oversize Piece and
Non‑Stackable Pallet. Address Correction
A fixed surcharge is applied per shipment when the destination
DHL reserves the right to change the fuel surcharge index and address provided by the Shipper is incomplete, outdated or
table with or without notice. Both the amount and duration of incorrect and DHL is subsequently unable to deliver the
the surcharge will be determined at DHL’s sole discretion. shipment. DHL searches and determines the correct address to
complete the delivery.
Remote Area
This surcharge applies when a shipment is collected from or Data Entry
delivered to a location that is distant or difficult to serve. A surcharge applies if the shipping label is not correctly
completed or has not been produced electronically according
Overweight Piece to DHL standards and therefore requires manual data entry
A fixed surcharge is applied to every piece, including a pallet that by DHL.
exceeds a scale or volumetric weight of 70kg.
Security Charges
Oversize Piece Additional surcharges may apply when shipping to or importing
This fixed surcharge applies to every piece, including a pallet, from a destination country where DHL is operating at elevated
with a single dimension in excess of 120cm. Does not apply to risk due to continuous state of war, civil unrest, or continuous
pieces already subject to Overweight Piece surcharge. threats from terrorism (Elevated Risk), or when shipping to or
importing from a destination country that is subject to trade
Non-Stackable Pallet
restrictions imposed by the UN Security Council or by national
This fixed surcharge is applied to every pallet within a shipment
legislation such as the European Union or the US Office of
that cannot be stacked, either on request by the shipper, or
Foreign Assets Control (OFAC) (Restricted Destination).
because of its shape, content or packaging. This surcharge does
not apply to pieces below 30kg.
For a full list of surcharges, please visit mydhl.express.dhl.

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CUSTOMS SERVICES View charges
Navigating the customs landscape is made easier by DHL’s Bonded Storage

extensive knowledge and experience of both standard and non- Storage charges apply when the shipment cannot be released by
routine customs-clearance processes. Get answers to many of Customs due to inaccurate or missing paperwork. Charges take
your questions with our new online tool, My Global Trade effect three calendar days after the freight arrival date or broker
Services tool, which will help you expand across borders – and notification, whichever is later. The charge applies to the duty
concentrate on your core business. and taxes payer.
Non-Routine Entry Multiline Entry

Applies when shipments are subject to non-routine clearance Charges apply when more than 5 lines are recorded on the
procedures, due to their value, weight and/or commodity as customs clearance, for example with different commodities or
defined by destination Customs Authorities. May also apply in different countries of manufacture.
selected countries where DHL is legally obliged to outsource
formal clearance entries to a licensed third party broker. Bonded Transit
Bonded Transit applies to both export and import shipments
Clearance Processing whenever DHL is required to open, manage or report any form
Applies in selected countries where additional cost is incurred of transfer under bond.
for importing shipments in alignment with government agency
Export Declaration
requirements.
Applies in countries where an export declaration is required for
shipments containing controlled commodities or exceeding a
Permits and Licenses
certain value threshold or weight. Where automated export
To accelerate import of selected controlled commodities, such
systems are available to the public, shippers may avoid the
as medical devices, pharmaceuticals, computer monitors, laser
charge by submitting the export declaration online. In case of
CD players, cosmetics, eyeglasses, food and food products,
IMP billed shipments DHL will submit the export declaration in
DHL is required to file specific information in order to obtain the
order to accelerate the export at origin and pass the charge to
required import permits or licenses.
the payer’s account.
For a full list of customs charges, please visit mydhl.express.dhl.

Sustainability
HOW TO SHIP WITH Service Offering

u How to Ship with DHL Express
DHL EXPRESS Digitalization

Zones and Rates
Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment
PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3
1 Shipment weight
n Please weigh and measure your shipment.
n If you are sending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight,
the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standard IATA
method. To calculate the volumetric weight of your shipment, simply multiply the length by height by width in centimeters,
then divide the total sum by 5,000 for each piece in the shipment.
n Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirm this calculation.
2 Documentation required: waybill

n All shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece.
This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually
numbered to allow you to track your shipment from collection through to delivery.
n Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as
well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.
3 Documentation required: invoice

n A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used
by customs authorities to assess if duties or taxes are payable.
n A commercial invoice is used when goods are part of a commercial transaction or intended for resale.
n A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).
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PREPARING YOUR SHIPMENT INVOICE

This invoice template covers the key data elements required for a successful customs clearance. To help us ensure the service we
provide is efficient and high-quality, visit mydhl.express.dhl for more guidance.
COMMERCIAL INVOICE
SENDER GENERAL INFORMATION
Company Name: Date:
Contact Name: Waybill Number:
Building Name: Invoice Number:
Street Name & Number: Shipment Reference Number:
Postcode: Receiver Reference Number:
City/Country:
Business/Private:
Phone:
Email:
Tax ID/VAT Number:
EORI Number:
RECEIVER BILLED TO/IMPORTER OF RECORD (IOR) (if different from Receiver)

Company Name: Company Name:
Contact Name: Contact Name:
Building Name: Building Name:
Street Name & Number: Street Name & Number:
Postcode: Postcode:
City/Country: City/Country:
Business/Private: Business/Private:
Phone: Phone:
Email: Email:
Tax ID/VAT Number: Tax ID/VAT Number:
EORI Number: EORI Number:
OTHER REMARKS
Please add any additional critical information or specific country clearance requirements that might be relevant e.g. bank details, special formalities etc.
Line Full Description of Goods Commodity Country Qty Unit Sub-Total Net Gross
Number Code of Origin Value Value Weight Weight
(Full Import HS Code & Currency & Currency
Preferred)
1
2
3
Total Goods Total Net Total Gross
Value Weight Weight
& Currency
Number of Invoice Line Items: Insurance Cost:

Total Units: Freight Cost:
Number of Pieces: Other Costs:
VALUE
(for Customs Purposes):
Reason for Export: Import Customs Duties – pre calculated
Type of Export: Import Taxes (VAT/GST) – pre calculated
INCOTERM: TOTAL
(with Import Customs Duties/Taxes):
INCOTERM Place:
Terms of Payment:
Carrier: Payer of GST/VAT:
Ultimate Consignee: Duty/Tax Billing Svc:
Export License Number:

Import License Number:
I/we certify the information on this invoice is true and correct and that the contents of this shipment are as stated above.
Name: ________________________________________ Title: _________________________________________ Email: __________________________________________
Date: _________________________________________ Signature: ____________________________________

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PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities
through the DHL Express global network, it is important that Prohibited Items
they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
Packaging guidelines any law, regulation or statute of any federal, state or local
n If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items
old labels and markings are removed may be carried. For international carriage there may be
n Securely fix a waybill to each piece in your shipment. additional prohibited items specified by the country of
The waybill can be thought of as the shipment’s airline destination. DHL may at its sole discretion refuse to carry other
ticket and it will delay delivery if it becomes separated from items not listed below.
your shipment n Bullion (of any precious metal)
n The barcodes on the waybill are scanned at numerous points n Cannabis
during your shipment’s journey. Please ensure the barcode is
n Cash (legal tender – bank notes, currency notes and coins)
flat and not covered by tape, shrinkwrap or strapping
n Complete firearms, ammunition, explosives/explosive
n Place a waybill on the top or side of each piece in your
devices including inert explosives and test pieces, air guns,
shipment and please ensure it does not overlap the corners
replica and imitation firearms
or edges of boxes
n Human remains or ashes in any form
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible n Hunting (animal) trophies, animal parts such as ivory and
from the corners of boxes shark’s fin, animal remains or ashes, or animal by-products
and derived products not intended for human consumption,
n To prevent injury to our employees, please pay special
prohibited for movement by the Convention on International
attention to the packaging of sharp items. There should not
Trade in Endangered Species of Wild Fauna and Flora
be any possibility of the contents piercing the packaging
(CITES) and/or local law
n Any individual pieces over 70kg should be placed on a pallet.
n Illegal goods, such as counterfeit goods and narcotics
If you are sending a multi-piece shipment, it is not necessary
to place the individual pieces on a pallet unless they exceed n Live animals (including but not limited to mammals, reptiles,
70kg. For example, a shipment comprising four 25kg pieces fish, invertebrates, amphibians, birds, insects, larvae and
does not have to be placed on a pallet pupae)
n Loose lithium metal batteries under IATA PI968 section II
DHL packaging n Loose precious and semi-precious stones (cut or un-cut,
We offer a range of high-quality DHL-branded packaging items, polished or un-polished)
suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
For more information please refer to the Packing Guide

available on mydhl.express.dhl.
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Restricted Items
The following items will NOT be accepted for carriage unless Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items regulations
approved for carriage will be recorded in writing with the n Financial and monetary commodities – examples include
customer. but are not limited to activated SIM cards for mobile phones,
blank or activated credit or cash dispenser cards, blank
n Air guns, tasers, imitation or replica firearms, firearm
checks, event tickets, lottery tickets, money or postal orders,
parts and replica ammunition (includes rifle butts, trigger
pre-paid phone cards, tickets (blank stock), traveler’s checks,
mechanisms, screws/bolts etc which are manufactured for
vouchers/tokens, unused stamps etc. Applicable to all
the sole purpose of creating a functional firearm)
shipments valued in excess of €500,000
n Antiques and works of art with a shipment value in excess
n Furs
of €500,000
n Jewelry and watches and with individual values in excess of
n Banderols/Tax stickers with a shipment value in excess
€5,000. The shipment must not exceed €100,000
of €500,000
n C
igarettes, cigars, tobacco products and electronic cigarettes
with a shipment value in excess of €500,000 PAYING FOR YOUR SHIPMENT
n C
ommemorative coins and medals with an individual value
You can pay for DHL Express services either with cash,
or total shipment value of €2,000 or more are restricted
a credit card or by bank transfer. You can open an account with
for carriage
DHL Express to pay via bank transfer; and all account customers
n D
angerous/hazardous goods including but not limited to
receive invoices on a pre-agreed basis. For more details, please
perfumes, aftershaves, aerosols, flammable substances,
get in touch with a Customer Service Advisor at your local
dry ice, biological substances, UN classified dangerous
goods and any goods specified as such under International DHL Express office or go to mydhl.express.dhl.
Air Transport Association regulations (“IATA”), the
Connecting your World
Sustainability
DIGITALIZATION Service Offering

u Digitalization
Zones and Rates
Digitalization is one of the most important trends impacting logistics, and it is one of the key pillars of DHL Group’s Strategy
2025. Through digitalization we bring benefits for our customers, our operations and our own people.
We invest continually in market-leading technologies to help our customers to manage and monitor shipments, create shipping
labels, get quotes, schedule courier pickups, connect with us and more. Digitalizing our operations provides more transparency,
allowing us to better anticipate and meet our customers’ needs.
ON DEMAND DELIVERY
MYDHL+ DHL’s On Demand Delivery
tool keeps receivers
MyDHL+ re-imagines the way the shipping
informed of shipment
business does business, by combining the tools and services our
progress, allowing them to
customers use most. With its mobile friendly and intuitive
reschedule, reroute, release
interface, customers can now import, export, schedule a pickup,
or conveniently collect from
track shipments and pay bills more quickly than ever – all in one
a DHL Service Point. It is an
visit, with one password and zero headaches. MyDHL+ makes it
innovative, easy-to-use,
incredibly easy to navigate the complexities
mydhl.express.dhl mobile-friendly service, ondemand.dhl.com
of international shipping.
especially for residential
deliveries.
MY GLOBAL TRADE
SERVICES Designed to enhance the online shopper’s
experience, the service is available globally,
My Global Trade Services (MyGTS) is your trusted advisor for meaning consistent service standards and a
cross-border trade – taking the complexity out of customs. If you harmonized user experience.
are wondering what the harmonized shipping (HS) codes are for
your goods, what the estimated total cost of your shipment will
be, what can help get your goods cleared, and what
documentation may be required, find the answers to these Scheduled Signature release/ Alternative
delivery leave your signature address
questions and more on our online MyGTS portal.
And the benefits for you? You can support clearing customs more
quickly and more accurately, help avoid delays and unexpected Collect from Vacation hold Leave with neighbor
customs or tax costs, and pre-plan your shipment journeys so Service Point
that you understand potential

prohibitions and restrictions. dhl.com/express/mygts
DHL EXPRESS COMMERCE
Take your website international with DHL Express
Commerce. Offer your customers all the benefits of
DHL Express at your checkout in real-time. Import,
manage and ship their orders quickly and efficiently
with no complicated development. Add the power of
DHL Express to your e-commerce business quickly
and easily, giving you the competitive edge.
DHL Express Commerce integrates with the biggest
e-commerce platforms, including: Magento,
Shopify, WooCommerce, Amazon and eBay.
Connecting your World
Sustainability
DIGITALIZATION Service Offering

u Digitalization
Zones and Rates
DHL EXPRESS
MOBILE APP
The DHL Express Mobile
app lets you track your shipments and manage
your deliveries all in one place. You can locate
the nearest DHL Service Point for parcel drop off
or collection, and quickly check shipping rates
too – right on your smartphone. Advanced GPS
location services and camera barcode scanning
ROBOTICS
are also available. Download DHL Express
Mobile today, on Android or iOS. Driven by rapid technological advancements and increasing supply
chain complexity, robotics solutions are entering the logistics
environment, boosting productivity and driving zero-defect
processes.
Robots are adopting more roles at DHL Express, assisting workers

with the most repetitive and labor-intensive tasks and freeing them
up to do higher-order, customer-facing activities. Examples include
the use of articulated robotic arms for sorting inbound packages to
last-mile delivery routes. We have four such robots in use globally,
with this number set to double soon.
Our robots help get couriers out on the road faster – which means
your parcels get delivered faster.
DIGITAL TRUST
Logistics requires transferring data and content around the world and
we embrace a responsibility to do this securely. Our standards led by
our Binding Corporate Rules and by our Data Privacy Policy apply
throughout the DHL Group and are approved by the Supervisory
Authorities. We maintain a comprehensive Information Security and
Data Protection approach based on ISO/IEC 27001:2013 and GDPR,
to ensure a high standard when managing customer information
assets and personal data. We aim to provide a rapid response to any
security incident via our 24x7 Cyber Defence Centre (CDC) with global
DIGITAL ASSISTANT coverage and our global DPO community.
Our Digital Assistant is a live chat helpdesk that
offers a 24/7 service across multiple online DHL Group acts as controller in respect of any personal data it
channels and platforms, and in 41 languages. receives from customers and holds to effectively provide
It tracks your shipments, answers queries and transportation services and in regard to the delivery of any shipments
directs you to FAQs. or documents that it processes to perform its contractual obligations.
DHL Group will act as a data controller when an individual is executing
their rights under privacy legislations.
Chat with us now!
Sustainability
ZONES AND RATES Service Offering

Digitalization
u Zones and Rates
Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services
CALCULATE THE PRICE OF YOUR SHIPMENT
Determine which How quickly do you Based on weight, zone Add any optional
zone your destination want your shipment and speed, confirm services and check if
is in and whether to arrive? your base price for any surcharges apply.
yours is a document exports and imports.
or non-document
shipment.
Base price + Optional services + Surcharges = Total price
OPTIONAL SERVICES View explanation
Optional services Charging method Charge
GoGreen Plus Per shipment Minimum 0.25 USD per kg
Dedicated Pickup Per shipment 0.6 USD per kg with minimum of 33 USD
Dedicated Delivery Per shipment 0.6 USD per kg with minimum of 50 USD
Saturday Delivery Per shipment 45 USD
Extended Liability Per shipment 5.5 USD
Shipment Preparation Per shipment 27 USD
Packaging Supplies
Plastic Flyer Stack Per stack 20 USD per stack (100 flyers)
Bulk Packaging Per stack Variable
Duty Billing Services
Duty Tax Paid % of fiscal charges 2% of fiscal charges with minimum of 18 USD
Duty Tax Processing: Account Customers % of fiscal charges 3% of fiscal charges with minimum of 13 USD
Duty Tax Processing: Non-Account Customers % of fiscal charges 3% of fiscal charges with minimum of 13 USD
Hold for Collection No charge No charge
Residential Address Per shipment 5.5 USD
Direct Signature Per shipment 6 USD
Adult Signature Per shipment 5.5 USD
No Signature Required No charge No charge
Change of Billing Per invoice 13 USD
Neutral Delivery Per shipment 6 USD
For a full list of optional services, please visit mydhl.express.dhl.

Sustainability

Digitalization
u Zones and Rates
SURCHARGES View explanation
Surcharges Charging method Charge
Percentage of transportation and additional

Fuel Surcharge Per shipment
charges, as per index; details here
Remote Area Delivery Per shipment 0.60 USD per kg 25 USD minimum per shipment
Remote Area Pickup Per shipment 0.60 USD per kg 25 USD minimum per shipment
Additional Handling
Overweight Piece Per piece 105 USD
Oversize Piece Per piece 50 USD
Non-Stackable Pallet Per piece 300 USD
Demand Surcharge Variable by lane and weight Variable by lane and weight
Emergency Situation Variable by lane and weight Variable by lane and weight
Address Correction Per shipment 12 USD
Data Entry Per shipment 11 USD
Security Charges
Elevated Risk Per shipment 33 USD
Restricted Destination Per shipment 35 USD
For a full list of surcharges, please visit mydhl.express.dhl.

Sustainability

Digitalization
u Zones and Rates
CUSTOMS SERVICES View explanation
Customs services Charging method Charge
Non-Routine Entry Per shipment 49 USD
Clearance Processing Per shipment 11 USD
Permits and Licenses Per shipment 49 USD plus cost of certificate
Per shipment, per day 12 USD per shipment and 0.25 USD per kg (both per day
Bonded Storage
after three calendar days after three calendar days)
Multiline Entry Rate per line, after five lines 7.5 USD
Bonded Transit Per shipment 55 USD
Export Declaration Per shipment 12 USD
For a full list of customs services, please visit mydhl.express.dhl.

Sustainability

Digitalization
u Zones and Rates
SERVICE CAPABILITY AND RATING ZONES

DHL DHL
Country/Territory Zone Express Imports Country/Territory Zone Express Imports
Worldwide Worldwide
Afghanistan 6 Ecuador 6
Albania 4 Egypt 6
Algeria 6 El Salvador 6
American Samoa 6 Eritrea 6
Andorra 4 Estonia 4
Angola 6 Eswatini 6
Anguilla 6 Ethiopia 6
Antigua 6 Falkland Islands 6
Argentina 6 Faroe Islands 6
Armenia 6 Fiji 3
Aruba 6 Finland 4
Australia 3 France 4
Austria 4 French Guiana 6
Azerbaijan 6 Gabon 6
Bahamas 6 Gambia 6
Bahrain 6 Georgia 6
Bangladesh 3 Germany 4
Barbados 6 Ghana 6
Belarus 6 Gibraltar 4
Belgium 4 Greece 4
Belize 6 Greenland 6
Benin 6 Grenada 6
Bermuda 6 Guadeloupe 6
Bhutan 3 Guam 6
Bolivia 6 Guatemala 6
Bonaire 6 Guernsey 4
Bosnia and Herzegovina 4 Guinea Republic 6
Botswana 6 Guinea-Bissau 6
Brazil 6 Guinea-Equatorial 6
Brunei 2 Guyana (British) 6
Bulgaria 4 Haiti 6
Burkina Faso 6 Honduras 6
Burundi 6 Hong Kong SAR China 2
Cambodia 2 Hungary 4
Cameroon 6 Iceland 6
Canada 5 India 3
Canary Islands, The 6 Indonesia 2
Cape Verde 6 Iran, Islamic Rep. of 6
Cayman Islands 6 Iraq 6
Central African Republic 6 Ireland, Rep. of 4
Chad 6 Israel 6
Chile 6 Italy 6
China, People’s Republic 1 Jamaica 6
Colombia 6 Japan 6
Comoros 6 Jersey 6
Congo 6 Jordan 6
Congo, Democratic Rep. of 6 Kazakhstan 4
Cook Islands 6 Kenya 6
Costa Rica 6 Kiribati 6
Cote d’Ivoire 6 Korea, D.P.R. of (North) 6
Croatia 4 Korea, Rep. of (South) 1
Cuba 6 Kosovo 6
Curacao 6 Kuwait 6
Cyprus 4 Kyrgyzstan 6
Czech Republic, The 4 Lao P.D.R. 2
Denmark 4 Latvia 4
Djibouti 6 Lebanon 6
Dominica 6 Lesotho 6
Dominican Republic 6 Liberia 6
doc = document contents only = document and non-document contents Continues overleaf
For transit times and the availability for your origin and destination address, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a
single base length up to 300cm are accepted. Additional surcharges may apply.
Sustainability

Digitalization
u Zones and Rates
SERVICE CAPABILITY AND RATING ZONES

DHL DHL
Country/Territory Zone Express Imports Country/Territory Zone Express Imports
Worldwide Worldwide
Libya 6 Sao Tome & Principe 6
Liechtenstein 4 Saudi Arabia 6
Lithuania 4 Senegal 6
Luxembourg 4 Serbia, Rep. of 4
Macau SAR China 2 Seychelles 6
Madagascar 6 Sierra Leone 6
Malawi 6 Singapore 2
Malaysia 2 Slovakia 4
Maldives 6 Slovenia 4
Mali 6 Solomon Islands 6
Malta 4 Somalia 6
Marshall Islands 6 Somaliland, Rep. (N. Somalia) 6
Martinique 6 South Africa 6
Mauritania 6 South Sudan 6
Mauritius 6 Spain 4
Mayotte 6 Sri Lanka 3
Mexico 5 St. Barthelemy 6
Micronesia, Fed. States of 6 St. Eustatius 6
Moldova, Rep. of 6 St. Helena 6
Monaco 4 St. Kitts 6
Mongolia St. Lucia 6
Montenegro, Rep. of 6 St. Maarten 6
Montserrat 6 St. Vincent 6
Morocco 6 Sudan 6
Mozambique 6 Suriname 6
Myanmar 2 Sweden 4
Namibia 6 Switzerland 4
Nauru, Rep. of 6 Syria 6
Nepal 3 Tahiti 6
Netherlands, The 4 Taiwan, China 2
Nevis 6 Tajikistan 6
New Caledonia 6 Tanzania 6
New Zealand 3 Thailand 2
Nicaragua 6 Timor-Leste 6
Niger 6 Togo 6
Nigeria 6 Tonga 6
Niue 6 Trinidad and Tobago 6
North Macedonia 4 Tunisia 6
Northern Mariana Islands 6 Türkiye 4
Norway 4 Turkmenistan 6
Oman 6 Turks and Caicos Islands 6
Pakistan 6 Tuvalu 6
Palau 6 Uganda 6
Panama 6 Ukraine 6
Papua New Guinea 6 United Arab Emirates 6
Paraguay 6 United Kingdom 4
Peru 6 United States of America 5
Philippines, The 2 Uruguay 6
Poland 4 Uzbekistan 6
Portugal 4 Vanuatu 6
Puerto Rico 6 Vatican City 4
Qatar 6 Venezuela 6
Reunion, Island of 6 Vietnam 2
Romania 4 Virgin Islands (British) 6
Russian Federation, The 6 Virgin Islands (US) 6
Rwanda 6 Yemen, Rep. of 6
Samoa 6 Zambia 6
San Marino 4 Zimbabwe 6
doc = document contents only = document and non-document contents

For transit times and the availability for your origin and destination address, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a
single base length up to 300cm are accepted. Additional surcharges may apply.
Sustainability

Digitalization
u Zones and Rates
Export rates by zone and product
DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6
Envelopes up to 0.3kg
0.3 39 40 44 44 52 62
Documents only up to 2kg
0.5 50 51 52 55 66 78
1 62 64 65 69 82 98
1.5 72 76 77 82 97 118
2 82 88 89 95 112 138
Documents from 2.5kg and non-documents from 0.5kg
0.5 76 80 82 85 90 154
1 88 93 96 99 105 178
1.5 100 105 109 113 120 202
2 112 117 122 127 135 226
2.5 123 129 135 141 150 249
3 133 139 147 153 163 271
3.5 143 149 159 165 176 293
4 153 159 171 177 189 315
4.5 163 169 183 189 202 337
5 173 179 195 201 215 359
5.5 183 189 207 213 228 381
6 193 199 219 225 241 403
6.5 203 209 231 237 254 425
7 213 219 243 249 267 447
7.5 223 229 255 261 280 469
8 233 239 267 273 293 491
8.5 243 249 279 285 306 513
9 253 259 291 297 319 535
9.5 263 269 303 309 332 557
10 273 279 315 321 345 579
11 291 299 335 341 367 619
12 309 319 355 361 389 659
13 327 339 375 381 411 699
14 345 359 395 401 433 739
15 363 379 415 421 455 779
16 381 399 435 441 477 819
17 399 419 455 461 499 859
18 417 439 475 481 521 899
Continues overleaf
Sustainability

Digitalization
u Zones and Rates
Export rates by zone and product
DHL EXPRESS WORLDWIDE

19 435 459 495 501 543 939

20 453 479 515 521 565 979
21 467 495 529 537 581 1,013
22 481 511 543 553 597 1,047
23 495 527 557 569 613 1,081
24 509 543 571 585 629 1,115
25 523 559 585 601 645 1,149
26 537 575 599 617 661 1,183
27 551 591 613 633 677 1,217
28 565 607 627 649 693 1,251
29 579 623 641 665 709 1,285
30 593 639 655 681 725 1,319
40 800 840 880 880 960 1,720
50 1,000 1,050 1,100 1,100 1,200 2,150
60 1,200 1,260 1,320 1,320 1,440 2,580
70 1,400 1,470 1,540 1,540 1,680 3,010
For each additional 0.5kg
Above 10 10 10 12 12 13 22
Above 20 9 10 10 10 11 20
Multiplier rate per 1kg from 30.1kg
30.1 - 70.0 20 21 22 22 24 43
70.1 - 300.0 20 21 22 22 24 43
300.1 - 3,000* 20 22 23 24 26 47
Rates are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Each piece weight is rounded up to the
nearest 0.5kg.
Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.
*DHL Express does not accept shipments exceeding 3,000kg, or containing pieces exceeding 1,000kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
Sustainability

Digitalization
u Zones and Rates
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

Documents only up to 2kg
0.5 60 61 62 64 78 90
1 74 76 77 81 97 113
1.5 87 89 91 96 114 136
2 100 102 105 111 131 159
Documents from 2.5kg and non-documents from 0.5kg
0.5 88 93 97 100 106 178
1 102 108 113 115 124 206
1.5 116 121 128 132 141 234
2 130 134 143 149 158 262
2.5 143 147 158 164 175 287
3 156 160 172 179 190 312
3.5 169 173 186 194 205 337
4 182 186 200 209 220 362
4.5 195 199 214 224 235 387
5 208 212 228 239 250 412
5.5 218 223 241 253 265 437
6 228 234 254 267 280 462
6.5 238 245 267 281 295 487
7 248 256 280 295 310 512
7.5 258 267 293 309 325 537
8 268 278 306 323 340 562
8.5 278 289 319 337 355 587
9 288 300 332 351 370 612
9.5 298 311 345 365 385 637
10 308 322 358 379 400 662
11 330 348 384 403 426 708
12 352 374 410 427 452 754
13 374 400 436 451 478 800
14 396 426 462 475 504 846
15 418 452 488 499 530 892
16 440 478 514 523 556 938
17 462 504 540 547 582 984
18 484 530 566 571 608 1,030
Continues overleaf
Sustainability

Digitalization
u Zones and Rates
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT

19 506 556 592 595 634 1,076

20 528 582 618 619 660 1,122
21 542 598 632 635 678 1,162
22 556 614 646 651 696 1,202
23 570 630 660 667 714 1,242
24 584 646 674 683 732 1,282
25 598 662 688 699 750 1,322
26 612 678 702 715 768 1,362
27 626 694 716 731 786 1,402
28 640 710 730 747 804 1,442
29 654 726 744 763 822 1,482
30 668 742 758 779 840 1,522
40 920 960 1,000 1,040 1,120 2,000
50 1,150 1,200 1,250 1,300 1,400 2,500
60 1,380 1,440 1,500 1,560 1,680 3,000
70 1,610 1,680 1,750 1,820 1,960 3,500
For each additional 0.5kg
Above 10 10 11 13 14 15 25
Above 20 11 13 13 12 13 23
Multiplier rate per 1kg from 30.1kg
30.1 - 70.0 23 24 25 26 28 50
70.1 - 300.0 23 24 25 26 28 50
300.1 - 3,000* 23 25 27 28 30 55
Rates are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Each piece weight is rounded up to the
nearest 0.5kg.
Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.
*DHL Express does not accept shipments exceeding 3,000kg, or containing pieces exceeding 1,000kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
READY TO SHIP?
Get a quote
+976 (11) 310919
Chat
dhl.mongolia@dhl.com
Find your nearest DHL Service Point
DHL Express
Peace Avenue 10/5
1st division, Sukhbaatar district
Mongolia
Valid: 1st January 2024

For public use
The information in this guide is correct as of 1st January 2024. DHL reserves the right to amend or modify any of the information at any time.

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DHL EXPRESS

SERVICE & RATE

How to Ship with DHL Express

Zones and Rates

148,000 Service Points

Figures are global and are approximate as of the end of 2022

SUSTAINABILITY Service Offering

 reen product portfolio

Through collaboration, we can make our supply chains more sustainable.

SERVICE OFFERING u Service Offering

Export Import Enabling Your Optional Surcharges Customs

We deliver reliably and quickly to more

Our international services at a glance

DHL Express Worldwide

Countries and territories covered More than 220

Maximum piece weight (not on pallet) 70kg

Maximum pieces per shipment –

Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm

Maximum pallet weight 1,000kg

Maximum shipment weight 3,000kg

Maximum pallet dimensions (L x W x H) 300 x 200 x 160cm

*Additional terms and conditions apply – see mydhl.express.dhl for details.

SERVICE OFFERING u Service Offering

Export Import Enabling Your Optional Surcharges Customs

There is no need for local brokers or forwarders to get involved in

You can order an import from another country, to be delivered to

DHL EXPRESS ENVELOPE

SERVICE OFFERING u Service Offering

Export Import Enabling Your Optional Surcharges Customs

GLOBAL TRADE AND YOU

Trade growth New poles Shift in mix of

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

SERVICE OFFERING u Service Offering

Export Import Enabling Your Optional Surcharges Customs

OPTIONAL SERVICES View charges

DHL Express offers a wide range of optional services – Extended Liability

DUTY BILLING SERVICES

Duty Tax Paid Duty Tax Processing: Duty Tax Processing:

SERVICE OFFERING u Service Offering

Export Import Enabling Your Optional Surcharges Customs

OPTIONAL SERVICES View charges

Hold for Collection Adult Signature

For a full list of optional services, please visit mydhl.express.dhl.

SERVICE OFFERING u Service Offering

Export Import Enabling Your Optional Surcharges Customs

SURCHARGES View charges

In order to maintain a consistently high level of service, in Demand Surcharge

For a full list of surcharges, please visit mydhl.express.dhl.

SERVICE OFFERING u Service Offering

Export Import Enabling Your Optional Surcharges Customs

CUSTOMS SERVICES View charges

Navigating the customs landscape is made easier by DHL’s Bonded Storage

Non-Routine Entry Multiline Entry

For a full list of customs charges, please visit mydhl.express.dhl.

HOW TO SHIP WITH Service Offering

DHL EXPRESS Digitalization

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

2 Documentation required: waybill

reen product portfolio

Name: ____________________ Title: _ Email: ______________________

Date: _____ Signature: