DESCRIBE VERY BRIEFLY WHY YOUR BUSINESS NEEDS TO EXIST

- Contribute to the infrastructure of the country

- Pay taxes on profits earned & collect taxes on behalf of government
- Create wealth by providing returns on investment
WHAT PROBLEM DO YOU SOLVE FOR YOUR CUSTOMERS. HOW DO
YOU SOLVE THE PROBLEM PRESENTED ABOVE ?
1. Customers are wondering about price
- Price is always a deciding factor in consumers purchases
Solution:Find out the reasons behind customers' concerns about prices.
2.Customers want to return the product and get their money back
- During the sales process, businesses cannot avoid situations where customers
demand to return products, and this is also a common situation that the customer
care department often faces.
Solution: Find out the reason why customers are dissatisfied and want to return the
goods.
• Apologize to the customer immediately if the error is ours and let the customer
return the item.
3.Customers complain about the service
-Customers today have very high demands from salespeople in terms of service,
from whether customer support is fast or not, to whether the service attitude is
warm, and whether the accompanying services help them feel secure. , more
comfortable and convenient when shopping...
Solution: Try to be thoughtful and find out what the customer is unhappy about
with the specific service.
• Discuss with customers a satisfactory solution.