Professional Documents
Culture Documents
Unregistered Women Workers !!!!
Unregistered Women Workers !!!!
Turkey
Author(s): Belkıs Kümbetoğlu, İnci User and Aylin Akpınar
Source: Feminist Formations , Fall 2010, Vol. 22, No. 3, Women in the Middle East (Fall
2010), pp. 96-123
Published by: The Johns Hopkins University Press
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In recent years, economic stagnation and the global economic crisis have subjected Turkish
women workers to conditions that are more difficult than ever. The existent lack of proper
controls and regulations has become even more pervasive during this period. Effective
de-unionization is another reason sustaining these negative circumstances under which
women workers are denied their legal rights. In this article, preliminary findings of field
research undertaken in five relatively industrialized provinces in northwestern Turkey are
presented. These findings reveal a variety of problems that unregistered women workers
face: Child labor; high rates of worker turnover; wages that are below the official mini-
mum and that are paid irregularly; harsh and unhealthy working conditions, including
extended work time and unpaid, compulsory night shifts; and ill treatment and sexual
harrassment by employers and foremen. The work histories of the 21$ participants of the
study, most of whom had started working at ages 12-15, indicate that a slaveAike system
has been operating for a relatively long time. Saying that this hidden labor is merely a
case of women workers not being registered greatly oversimplifies a complicated structure
that is in place and fails to represent its reality.
The majority of Turkish women workers are in the textile and food industries
and also in services that are at the lower levels of the labor market. These women
labor under precarious conditions. The so-called adaptability and flexibility of
the globalized labor force has been an advantage for investors of capital but it has
meant the loss of social rights and security for workers, with firms deliberately
dismissing workers in order to hire new ones for lower wages* During the previous
two decades, de-unionization and the loss of labor rights have worsened labor con-
ditions in Turkey. All these factors have contributed to establishing an economy in
the country that has large numbers of unregistered workers. The official estimate
of unregistered labor is that it represents 44.6 percent of the country's workforce
(TURKSTAT 2009).
Especially in developing countries, deregulation of the markets and structural-
adjustment programs have wrought low wages and poor working conditions for
workers, particularly those at the lower levels of the production system, which
includes microenterprises, subcontractors, and home-based workers (Beneria 2007).
In Turkey, subcontracting is widespread, even in the formal work sector; because
subcontracted workers are unregistered, they are deprived of both job security and
social insurance. Many women workers in Turkey are unregistered.
On the one hand, the entire process in Turkey is perceived as beneficial for
relative economic growth at the macroeconomic level (Nicholls and Sugur 2005),
but on the other, this growth has led to workers finding themselves in precarious
job situations without any long-term prospects. These workers keep moving from
one production workshop to another and shift between the formal and informal
work sectors. The risk of male workers being unemployed and the increasing pov-
erty of families are forcing female workers to accept positions in the unregistered
economy for wages that are below the official minimum and without job and social
security. Most often, these women work in the informal economy in temporary,
sporadic, home-based, seasonal, irregular, nonstandard, or piecework jobs. Due to
their restricted bargaining power in this gendered regime, these women are further
overburdened with other duties outside their paid labor. The predominant ideology
of the male breadwinner, the lack of affordable child-care services, the changing
nature of production toward flexibility, and the system of subcontracting all con-
tribute to the vulnerability of Turkish women in the labor force. This vulnerability
includes the use of female child labor, which is often utilized in the textile and food
sectors and in the service industry.
This article analyzes the preliminary findings of research on unregistered
Turkish women's working conditions in the textile, food, and service sectors. The
study aims to contribute to the understanding of the precarious nature of women's
employment by presenting from a gendered perspective the basic problems of
women workers in Turkey's unregistered economy and how they experience a lack
of employment security, low wages, harsh working conditions, and the absence of
social and legal protections.
The unregistered economy comprises economic activities that are not recorded,
whether formal or informal, legal or illegal.1 In this article, this term "unregistered
economy" will be used to refer to legal economic activities that are not officially
recorded for purposes of tax evasion and reducing the costs of production. This
hidden economy is related to the structural characteristics of the capitalist system
as it is currently being practiced in Turkey, Within this system, workplaces become
smaller in scale, work gets fragmented, wages are reduced, de-unionization is the
rule, and the conditions of recruiting and terminating workers are arbitrary (Altug
1994; Ilgin 1999), These hidden economic activities are estimated to comprise
around 10 percent of total economic activity in developed countries and between
25-50 percent of the entire economy in developing countries like Turkey (Isik and
Acar 2003). These estimates are undoubtedly widely approximate, because the very
nature of hidden economic activities renders accuracy difficult,2
There are various approaches to the problem of the unregistered economy.
From the state s perspective, the unregistered economy problem is related to inef-
fective tax controls, tax fraud, and the regulatory principles of economics; the
unregistered economy is a concern because of its problematic relation to the GDP
and to monetary and fiscal policies. Another approach supported by both liberal
economists and right-wing politicians emphasizes the economic contributions of
the unregistered economy, pointing to such facts that it decreases production costs
and increases employment. From the perspective of employees' rights and needs,
however, the problems are the absence of jobs and social securities, the oppressive
work conditions, and the violation of labor laws (Altug 2008; Ansai 1997; Dedeoglu
2007; Gürsel 2008; Önder 2009; Us 2004).
Periodic structural crises in Turkey, such as the economic crisis of 2008,
reinforce various factors such as unemployment, loss of productivity, and economic
instability, which all bring about the hidden economy. Typically, such a crisis can
be gauged by the number of businesses that fail and the rising unemployment rate.
According to the Turkish social security records, there were 1,194,344 businesses
in the country in May 2008; by January 2009, that number had been reduced to
i>H3>5i7* This difference of 50,827 represents a closure rate of 4,25 percent. In Feb-
ruary 2009, the number of industrial workers covered by insurance was reduced by
1,200,669, In the textile industry, which is the major focus of this study and that has
been most adversely affected by the 2008 crisis, 8,594 firms closed down between
the period of May 2008- May 2009; the number of textile workers who lost their
jobs was 200,313, No other sector in the economy had a higher unemployment rate.
The textile industry had the largest number of laid-off workers; 21 percent of the
41,684 industrial firms that closed down during the 2008 crisis were in the textile
and garment industries (TURKSTAT 2009), According to the Institute of Labor
Law (2009), the Turkish unemployment rate in January 2009 was 15,1 percent, which
roughly corresponded to 3,600,000 individuals being out of jobs. Based on the
data of the Turkish Institute of Statistics (TURKSTAT) (2009), the labor unions
declared that the highest rate of unemployment since the foundation of the Turkish
Republic was during the period of the 2007-2008 economic crisis, when between
13,6-16,3 percent of all workers lost their jobs (Tes-ís 2009, 30), Almost nine million
of these people now work without being covered by any social security insurance.
According to the same source (Labor Union of Energy, Water, and Gas [Tes-îs]),
12,300,000 individuals now work in return for a wage or a daily fee; among them,
3,118,000 are unregistered workers* Of the 1,251,000 entities registered as employ-
ers, 358,000 of them are not registered for social insurance. The same situation also
holds for 3,062,000 of the 4,615,000 self-employed individuals. Bearing in mind
the fact that "official" records may not be precise indicators of even the registered
economy, as stated above, the official estimate of unregistered economic activities
in Turkey is 44,6 percent of overall activity (TURKSTAT 2009),
The women workers who participate in hidden economic activities are assumed to
be poorly educated and unqualified and hence willing to do such worL Since they
are especially vulnerable to unemployment and poverty, these women are thought
to "voluntarily" give up searching for registered work and to gratefully accept what-
ever jobs they can find: "The workers who become part of the informal economy
are ready to accept inferior jobs, longer working time, and fewer extra payments
in order to be able to survive in the labor market" (Tutnjevic 2002, 2), Especially
in countries where structural-adjustment programs are imposed, there emerge
economies that depend on exports. Export-oriented industries such as textiles and
food provide growing numbers of jobs for women, but at the same time bring about
the institutionalization of harsh working conditions and very low wages. The cheap
labor of women enables such export-oriented sectors to become competitive (i6).
Some economists claim that unregistered activity is an economic necessity for many
very small firms because of the high costs of labor (Gürsel 2008), However, those
working in these sectors tend to regard factors such as increased productivity and
reduced costs as almost legitimizing the hidden economy:
The employers consider the costs of labor as the most serious costs of production.
This is why they tend to reduce the numbers of their workers, to avoid raising
the wages or not to register their employees, whenever there is a crisis. But in
fact, labor costs are one element in the overall costs of production. One should
also take into consideration the purchases, the stocks, the losses of time, the
leakages, the mismanagement, and the irrational organization all of which are
making up the costs of production. The management of these factors however is
not easy. It requires knowledge and skills. Those, who do not master the neces-
sary knowledge and skills, turn to what is most visible and familiar, that is the
workers. (Çaga 2008)
dissuade women from working (123)» Starting during the 1980s, changing labor
trends emerged globally, such that precarious jobs were considered suited for
women and that increasing numbers of women were becoming deprived of social,
economic, and employment security (United Nations 2009, 27), As Beneria (2001)
argues, the "enormous increase in precarious employment and informal produc-
tion that has resulted from globalization and the implementation of neoliberal
policies needs to be understood within the context of the changes taking place at
the micro-level of the firm" (18),
The findings in this article will serve a number of purposes. First, they will
make visible the hard and exploitative circumstances under which these women,
mostly considered as unqualified, are working. Second, they highlight the gender
inequity in the Turkish labor market in which unregistered employers greatly profit
from the "hidden" work of women, who are forced to work to feed their children.
And last, these findings underscore how the Turkish government, forced by neolib-
eral policies to withdraw from the market, condones this widespread unregistered
employment to decrease the rising costs of production*
To understand the situation of women workers within this hidden economy, a quali-
tative field study was conducted in five provinces of Turkey.4 The researchers were
assisted by two colleagues and a group of undergraduates from the Department
of Sociology of Marmara University in Istanbul.5 Participants in the study were
selected according to the criterion of working or having worked as an unregistered
laborer in any one (or more) of the targeted sectors. No particular age group was
targeted. The specific tasks the women did on their jobs and their levels of educa-
tion and marital status were not regarded as important parameters. Women who
had lost "regular" jobs because of privatization of public firms in the service sector
and thus had been forced into an irregular and ambigious work situations were
also included.
of sixty-two interviews were randomly selected from among the larger study and
analyzed for the purpose of this article.
The demographics of this selected sample were as follows. The age range of
participants whose interviews were part of the preliminary analysis was 17-64,
with a mean of 33.8, The majority of the women participants had primary (« = 27,
43.5 percent) and some secondary {n = 25, 40.3 percent) education; a lesser number
had completed their secondary education (n = 10, 16 percent); and a few were either
illiterate (n = 2, 3 percent) or primary school dropouts (n = 2, 3 percent). The marital
status of the participants were as follows: The majority of women were married (n
= 34> 55 percent); being single was the next highest (n = 17, 27 percent); a smaller
number were divorced (n = 10, 16 percent); and one participant (2 percent) woman
who was widowed. At the time of the interviews, thirty-one (50 percent) of the
participants were working in the service industry, twenty-six (42 percent) in the
textile/garment industries, and five (8 percent) in the food industry. Participants
who had been employed in more than one of the industries related their perceptions,
ideas, and memories concerning each.
At the time when our research was planned (June 2007), the impact of the
looming economic crisis was, of course, not yet felt in Turkey. Therefore the
research did not aim to analyze the effects of the crisis, but instead its objective was
understanding how the dynamics of women's employment in the hidden economy
worked, and, further, how these dynamics were related to the working conditions
of the women. Because of our overall objective, we decided to concentrate on the
unregistered, low-paid, and irregular work that is now considered the almost inevi-
table kind of employment for women with low levels of education in Turkey. Most
scholars interested in studying female labor in Turkey tend to focus on this type of
employment. As our research proceeded, the impact of the economic crisis in 2008
began to be felt more intensely, soon becoming the most significant dimension of
the context of the study. It is a widely accepted fact that, during periods of major
economic crises, women are the group in society most adversely affected. Accord-
ing to reports of the ILO, the number of unemployed throughout the world will
increase by fifty-one million due to the present economic crisis, and twenty-two
million of these will be women (LABORSTA Internet 2009).
In Turkey, a new dimension of the ongoing discussions about the inhumane con-
ditions of work concerns the so-called special employment offices, which actually
systematize the practice of subcontracting, thus legitimizing a slavery-like system.
In this system, employers are exempted from most of the responsibilities prescribed
by labor laws and hire workers on a temporary basis from these special employment
offices. This practice further decreases women's work security.
Our research findings show that at the intitial step of recruiting for the hidden
market, a number of legal violations take place. The phrase "You can start working
right now if you don't demand social security" appears to have replaced any legal
contract, which defines the rights and responsibilities of both employers and
employees and is an important means of legal protection» Since 2003, according to
the new Turkish Labor Law (no, 4,853), a written work contract is compulsory, with
each party retaining a copy of it* In the unregistered workers' scenario, employers
let workers sign contracts, but the latter are not provided with copies* Women
workers are not informed of their right to retain a copy.
Even though the Turkish Labor Law prohibits employment under age 15,
many of the participants started working while still very young (namely, between
ages 10-12), Young girls work in seasonal agriculture, as well as in the food, service,
and textile industries. In the service sector, shops prefer hiring sales girls below age
18 (and as young as 15 or even younger). In the textile industry, these young girls are
called "errand girls" and there is no proper job description for them, though they
are expected to run around the shop floor all day long, carrying things, cleaning
the floor, making tea, and helping the older workers. To acquire skills like how to
use machinery, they need to remain in the factories for many years to persuade
older workers or foremen that they deserve learning so as to earn a little more.
Working as an errand girl also means being subjected to various kinds of abusive
and humiliating treatment. In most cases, such girls need to persist for at least
six or seven years until they are considered finally to have sufficient experience
to work with, for example, sewing machines. The machines in textile production
have different degrees of complexity; one by one, the girls are allowed to learn to
operate them, starting with the simplest one and progressing in complexity. Only
the women who have been given the chance to work with all five of the most widely
used machines are considered to be "indispensable" workers. Women who operate
machines typically have worked in various workplaces and have had a number of
undesirable duties.
The majority of companies in the textile industry are either of small or medium
size. According to official statistics, 60 percent of textile employees work in firms
of between one and nine employees (TURKSTAT 2009), Most of the participants
in our research either were or had been working in a shop known as "atelier under
the staircase," which refers to a shop established within the vault of a building or
in a decrepit hut formerly used to raise poultry,6 These small ateliers, which are
always threatened by bankruptcy and closing down and opening again, constitute
the hidden face of the textile industry. The visible part of industry is comprised of
large firms and factories. Workers know very well that salaries and insurance are
offered regularly at these large firms and factories, but such desirable jobs are very
hard to obtain. As long as they continue working "under the staircase," workers
know that they have no job security and quite often employers claim that they are
not able to pay salaries even as production continues. In such cases, workers either
stay at home and wait for another offer by the same employer or else they look for
another place to work.
As one of the women participants - a textile worker, unmarried, age 21 - noted:
Now, let me say ♦ . . the place I am working [in] now is like a place in the under-
ground world« Because it is quite below the ground floor. I mean, if that building
should collapse, there would be no rescue for us. Or if there is a fire, you can't
get away by any means. It is underground. It has no windows, but only a door.
There are fans above. I mean, you get in there while it's raining outside and when
you leave, the sun shines again, but you haven't noticed [the changing weather].
There is no fresh air [in the workshop]. All that dust comes into your mouth and
you inhale it and you are short of breath.7
Even though food production is not carried out under the staircase, the
physical conditions of work are not much better than in the textile ateliers. As one
food-industry worker (married, age 55) said:
[While gathering mushrooms] you have to put on gloves. If you don't put on
gloves, your hands get infected. There is a lot of soil on the mushrooms, you know.
... I had bad pains in my feet. It was rheumatism due to the humidity [in the
workplace]. [My friend] did not put on her gloves and there was a horrible allergic
reaction on her hands. They were swollen and red hot. She has been working for
three years. This year she cannot come here and work everyday. The doctor has
told her not to work in a humid place. He has told her she will be a crippled if she
continues to work. . . . The pain becomes intolerable [in the evening] when you
are back home. This place is humid. The floor is bare and wet all the time. And
you have to stand the whole day.
During our research, many observations were made in the districts that were
known to house firms engaged in production under the staircase. These were located
in the vaults of old, shabby buildings. The typical firm operated in a dark and dirty
room with a few sewing machines, where ten to fifteen very young women worked
under the supervision of a foreman. There would typically be very loud music play-
ing on the radio and the women had to work ten to twelve hours per day, producing
all kinds of textile goods. The breaks they were allowed were half an hour for lunch
and usually two tea breaks, about a quarter of an hour each. All key informants in
the study agreed that such workplaces were hardly ever controlled by the official
labor inspectors.
Production in such small shops involves much more than is indicated by the
simplistic "low levels of qualification will be poorly paid; this is the reality of the
labor market." These are work conditions that are detrimental to workers' well-
being, let alone their human dignity. The participants in our study frequently
emphasized their feelings of discontent and hopelessness, declaring that they felt
compelled to accept these conditions to comply with what they considered to be
their fate. While working without any social security insurance and for very low
wages and even, at times, not being paid at all, these workers felt humiliated, but
could not oppose the abusive behaviors of their employers and foremen because
they feared losing their jobs.
When asked whether she was promised social security insurance when she
took her job, an unmarried texile worker, age 20, responded as follows:
There is no mention of social security in the garments industry. You are directly
invited to come and start working. They [employers] know that we are ignorant,
we won't complain, we can't defend our rights even if we aren't paid, we are doomed
to work under these circumstances. . ♦ ♦ Never mind the social security. A lot of
new textile ateliers are established in ... [the] district. There are really too many
uninsured workers there.
Women workers in the industries studied here have no hope of retiring from
work* Even the companies that register their workers and hence provide retire-
ment benefits expect new registrants to wait at least four to six months before their
registration is activated. A married textile worker, age 42, said that
[e]ach time I found a new job, I tried to tell the employers how badly I needed
the social insurance and that I was working in order to be entitled to receive
retirement benefits. They seemed to agree, but each time I had to wait three or
four months. I have lost so much time. I mean, I worked, because I had to work.
Then I quit and looked for other jobs, but the same things happened again and
I lost another five months or so.
Another study participant, a married service-industry worker, age 40, said: "Well,
it's a dream. I don't think I'll ever get retired, I mean if things go on like this. But if I
do, I have just one dream. ... I wish to live in a small town at the coast . . . and to fish."
While having major impacts on the finance and real-estate industries of devel-
oped economies, in Turkey the economic crisis of 2008 most strongly affected the
textile and service industries, in both of which women workers predominate. Even
though prior to the crisis the reserve labor pool was large and costs of production
were low, many large firms complained of the high cost of insurance premiums
and the overall costs of production. Presently, such firms either closed down or
decreased their number of workers. During the past five years, investments amount-
ing to a value of US$730 million have been taken out of Turkey. This perhaps sug-
gests that some investors have turned the crisis into opportunities for additional
profits (Önder 2009). Indeed, a number of firms have moved their operations to
countries such as Egypt, Jordan, Sudan, Tunisia, Algeria, Bulgaria, Russia, and
Moldova, with the consequence that workers in Turkey are forced to accept wors-
ening conditions in which they labor. This explains why many of our participants
have never had the courage to ask for social security insurance, the most important
thing being to find jobs and retaining them. Such economic crises as this recent one
force workers to mind their daily bread and not their labor rights. Moreover, this
oppressive situation is in no way peculiar to the present crisis; periodic financial
calamities are endemic to the Turkish economy, and the present one erupted even
before the finance and banking crisis of 2001 could be forgotten.
Many workers are not aware of the possibility of signing job contracts with
employers» Even if they knew about such contracts, they would not have the cour-
age to ask for them» One participant, an unmarried food-industry worker, age 29,
explained this idea by saying: "No, Because in general contracts are not made»
Because the employer does not say 'We will hire you» So let s make an agreement
and let's sign your papers if we can get along with each other and if you work well»'
No, there is no contract. I've never seen one»" The absence of job contracts not only
obscures workers' job definitions, but it also enables firms to create ambiguity in
relation to other issues such as work hours, vacations, overtime payments, and
when and how wages are paid»
Many of the participants in our research complained that even though work
starting times were strictly determined, times to finish were never known» The end
of the workday changed depending upon the amount of work to be completed at
a given time, and occasionally workers had to work throughout the night» Some
unregistered workshops were busy only at night, and workers there said they would
be immediately fired if they tried to complain about this» An unmarried textile
worker, age 21, said:
It was also a firm that produced linenware. It was producing for export» We had
to work very intensively. I mean, sometimes we had to work every night for an
entire week. Sometimes we entered the workshop on Thursday and could not
leave before Saturday. I mean, it was hard. A human body I mean . . . sleepless
for so many days. We could not go [home]. Only when it was Saturday, we could
leave. It was incredibly hard work.
Another problem that the women in our research complained about was
malnutrition due to the brevity of tea and lunch breaks and the poor quality of
food served, especially during the night hours. Many women noted that they were
hungry while working, but demands or complaints concerning this could well
result in being fired. Typically, if one worker feels bold enough to complain, the
others remain silent and do not support hen Even though the country's labor laws
are supposed to protect the fundamental rights of workers, the actual situation is
far otherwise. Since women workers are not organized in any systematic way, they
have no voice to demand decent work conditions.
During our research we frequently wondered whether the labor laws were actu-
ally meant to protect workers' rights. One major factor behind this question is the
issue of the minimum wage, which appears to be a fundamental right of workers,
one that they are informed about though hardly ever able to achieve.8 As a result
of employers' insistance that the costs of production be reduced, the majority of
unregistered women workers receive wages that are lower than the official minimum
wage. A participant in the study describes this situation by saying that "No, I had
no insurance, to be sure. I worked one month and I had to struggle for about three
months to receive my wage. And then, it was only 250 liras [TL (Turkish lira),
equivalent to about US$168]" (unmarried textile worker, age 20).
Similar complaints were frequently expressed by the participants. They repeat-
edly explained that their monthly wages were far below the minimum wage, were
often paid later than when due, and sometimes were not paid at all. Wages are
personally handed out by employers, without any banking procedures. A divorced
textile worker, age 44, said: "Then I started working in another textile firm. There
we worked for six months without being paid. The man [employer] kept saying
'just try to manage a little more/ but who could manage that? There was the rent
to be paid and the electricity and water were cut off. The landlord was about to
remove us. I kept working but there was no money. I couldn't buy diapers for my
twenty-day-old infant. Why?"
Another complaint of women workers in our research concerned the unequal
pay scales among workers doing the same jobs within the same companies. One
participant quit her job because of this inequity and the sexual harrassment she
received based initially on better pay:
told me I would receive ten or fifteen liras [US$7 or $10] more. I wond
I should receive more [than the other workers]. My friends kept say
been working for a longer time than you. Why should you be paid bet
some said that he had bad intentions. So I asked him why I was rece
and he said "You talk so nicely. You are so sweet and naive. This is why I pay you
more." (married service-industry worker, age 35)
I had a friend and she complained about her uneasiness she felt because of the
foreman's behavior. I asked "Why?" She said: "He disturbed me while passing by.
He was touching, I felt his hand." Sometime later, another friend said: "He was
touching my legs. In general sexual harrasment is prevalent, widows are disturbed.
Now I am a widow, I lived and heard about these in my vicinity. I heard about
young girls who suffered harm and even caused death."
In some cases, pay for overtime work is not made - in others, owed wages are
deduced for insufficient reasons. Some workers are forced to sign wage contracts
saying that they are receiving the minimum wage, even though they are not. The
worst form of labor exploitation is when individuals are forced to assume multiple
work responsibilities. Despite their low wages, they often have to take on extra work
that could normally only be completed by three or four people, which inevitably
leads to their spending more hours in the workplace. As one woman complained:
Often the positions are given such strange names that workers themselves
cannot tell what their jobs entail. A good example of this is the practice of naming
a more experienced or competent worker as an "office person." This implies that the
worker has been promoted to a higher position, that she is now doing something
more important than other workers. These women continue with their former
work, but now being "promoted," they are assigned extra tasks without any raise
in wages. The desire of workers to be recognized as having special qualifications
and responsibilities is often exploited by employers to get more work out of them
for no additional pay. As one participant, a married textile worker, age 42, recalls
her experience of this:
"Sister, can you take care of the kitchen?" he said. "I promise there is nothing
difficult," he added. "I shall also have another employee to aid you because of
your age. You can clean up, wash the glasses, and go. But you will have a salary
of 500 liras cash," he said. I said, "Okay, it is better for me, I can clean up." . . .
He had me collect garbage. He had me carry sacks on my back to the second or
third floor, even though I told him I had [a] hernia. He gave me 385 liras salary,
believe me he gave me only 385 liras salary.
Often, additional responsibilities do not just accompany titles like 'office person."
When hard-working women are complimented with such statements as "You do
it better than the others," they often find themselves rewarded by being given
additional work, more than for one person.
In the food industry, a woman may serve as cook in addition to being dish-
washer, cleaner, and waitress. Women workers are typically expected to not only
do their actual jobs, but also to do all kinds of errands traditionally considered
"women's work." These multiple responsibilities are not only exhausting, but also, in
most cases, they create the illusion that women workers are not like other employ-
ees but are special and close to their bosses and foremen. Such illusions weaken a
worker s conscientiousness and her tendency to cooperate with coworkers in their
struggles to attain their rights. Since the typical workplace is frequently a venue
for employers' offensive and humiliating behaviors, such commendations as "You
are better than the others" and "We can trust you only" provide little comfort
because the worker will be then expected to work two or three times harder than
her coworkers, without any additional pay.
Unregistered economic activity - the main focus of this article - manifests
itself in the high number of uninsured workers within the textile, food, and service
industries. To find subjects for our research, we often asked people whether they
knew women workers who didn't have social security insurance. The responses we
received were typically affirmative - for example, "Yes, there are a lot of them in this
district. You can find them in the chocolate factory over there" and "Then there are
the small textile ateliers, the salesgirls also have no social security." Key informants
in labor unions and workers' associations confirmed this; the participants themselves
often related this same account about being hired: "The employer said, "You want
a job? Well, you may start immediately, if you don't demand social security [insur-
ance]." One women tells of being recruited, though without social security insurance:
When I started there without insurance, some fellow workers who had been
there for five years were still without social security [insurance]» How can one
work without insurance for five years? Did they never get ill? Did they never
have to see the doctor? Then I realized that the factory had a special deal with a
nearby private hospital. The hospital charged the factory owner very little money
[for health services]. It was so obvious. Those people steal both our money and
the money of the government. They do so because we let them do [it], (divorced
textile worker, age 44)
I mean, it was not up to me. If I had the choice, I would go and look for a nice
job. My mother-in-law found a job for me and made me work there; I went where
she told me to go. Had it been my own will to work, I would have known about
insurance and the like. . . . Now we are living in a bigger city and I know what
insurance means. My older sister says the same, "Previously, we didn't know what
insurance was." (married service worker, age 35)
A widespread practice in the food and service industries is that of hiring unreg-
istered women on a short-term basis, their wages being paid daily, in workplaces
that also have registered women workers» These short-term, unregistered women
workers are brought in when there is extra work to be done, such as helping sales-
women before religious holidays when business is heavier than usual or helping in
food production when demand is high» These women are called the "daily paid"
and they work without any security or insurance»
Employing people without insurance is illegal» There must be enforceable
legal measures in place to prevent such illegal activity»9 During our field study, we
were often left to wonder whether the authorities truly intended to enforce such
legal measures to prevent hidden work. When asked about their encounters with
labor inspectors of the Ministry of Work and Social Security, participants talked
about experiences that add an ironic dimension to this study» These experiences
explain how such large numbers of women can continue working as unregistered
for so many years» Participants were first asked whether the firms they worked for
had ever been inspected» We did not identify the organization responsible for such
auditing» The answers we received were ambiguous and included such generalities
as "men from the Ministry of Finance," "tax officials," "inspectors," and "auditors»"
The women appeared to be not very well informed about who should be inspecting
and for what purpose» Some answers were very significant, in that they indicated
that not only the workers, but also the firm as a whole were unregistered.
With the help of key informants, some of our research team visited a district
in the city Bursa where this kind of hidden work is widespread» A number of
under-the-staircase ateliers were observed and the noise emanating from some of
them could be heard in the streets» As a consequence, these observations led us
to question the existence of any systematic attempts to inspect workplaces»10 One
participant in our study said that "the room we were working in had no open win-
dows anyway» We never got any fresh air» The two windows were always kept shut,
because the firm was not licensed» No, they [the inspectors] wouldn't come, because
they didn't know we were working there» Nobody could notice that vault» And my
machine was a very silent one» It could not be heard [from the outside]" (divorced
textile worker, age 32)» Another participant, who lost her job when the firm closed
down, said that "afterwards he [the owner] registered the machinery in the name
of his brother-in-law, who was working somewhere else» In two or three months the
firm started working again» A couple of friends went there and saw some of their
former fellow workers laboring there" (married, unemployed textile worker, age 42)»
While visiting the district in Bursa we asked an important question: What
would happen to a worker if she did not do what she was supposed to during an
inspection? An unmarried, unemployed textile worker, age 20, provided an answer:
Actually, they told us when they were expecting an inspector» They said "[put
on] make up carefully, put on some nail polish/' One day people came with a
camera and filmed the place. You should see, how they [the employers] serve
these men. How kindly they talked to them. If they were always like this, always
so nice, everybody would wish to work here. Then the voice recording stopped.
The inspectors walked around the place stopping by one worker or the other and
pretending that they were interested in what was going on, but in fact they didn't
care. [Question: "Didn't they see the small children working there?"] Indeed they
did, but they did not care. Nobody seems to care about his duty. And the children
were told to lie in case they would be asked about their ages. They were told to
say they were eighteen or nineteen.
The firm had about 700 workers. I think it was quite a big firm. One day I suddenly
saw all the people preparing to leave the place and asked "What's the matter?"
They said inspectors were coming and I replied "So what? Let them come. If they
ask me questions, I know how to answer. You've been keeping our documents in
your drawers. If you had registered us, we would have the card [the document
necessary for obtaining free medical services]." And I was working at a corner very
close to the entrance. Nobody was able to remove me because I am stubborn. So
they surrounded me with older workers who were all insured. They hoped that the
inspector would ask a couple of people whether they were insured and then stop
it. The day after this event, they registered me. (divorced textile worker, age 44)
I quit high school after [my] first year. Then I worked for two years without insur-
ance and with a very low wage. I could not find any workplace [that] would suit my
expectations. My family would not let me work everywhere. I had worked at my
last workplace [because] it was close to home. I quit after two years and I started
working at my new workplace a month-and-a-half ago. Hopefully, they will start
my insurance procedure soon, (unmarried textile worker, age 18)
Employers, of course, like women that will work under any condition, that are
ignorant, that can be easily persuaded, that are silent and conciliatory, and that are
willing to ask for the same jobs even after being fired. When our participants were
asked what a suitable job was, all insisted that it was a "decent job/' Such jobs are
the most important element in retaining women workers. Women are well aware
of their harsh working conditions and their employers' abuses. As one of our
participants, a married, unemployed textile worker, age 35, said:
A woman has to work at home as well as at her job. If you have a child, there is
a shift. A woman must do such jobs as child care, housecleaning. My sister has
been doing cleaning for years. Does she have an insurance? No. She has to leave
her job because she has an infant. There is a nursery at the factory but you cannot
rely on [it] because employees are changed every year. You have worked for a year
and a half and they make you give [it] up so that they will not [have to] pay you
any compensation.
Another woman explains further that "there is much quarreling with the fore-
man when one does not stay [to work] overtime. He takes you to the director to
ask why you don't stay* ♦ ♦ ♦ At most textile workplaces they say 'Don't come back
tomorrow morning if you go now/ If the person is timid they use force" (divorced
textile worker, age 32).
Furthermore, many women are forced to find jobs because their workplaces
have shut down; others hope to find better working conditions by changing work
sectors. Women do not consider work in the family's fields or gardens as work at all
because, in the words of one participant, "there is no patron in the garden/' Another
described the difference between rural and city work: "We used to do our own work
in the village. There is an order of the city and if you stay there you have to adapt to
working conditions or if you can't, you quit your work" (married service-industry
worker, age 38). High labor turnover partly reflects the survival strategies of young,
female migrant workers in cities. The participant quoted above is a good example,
because in her twenties she migrated from a village to a city and in twelve years
has worked at six different places, most often without social security insurance.
Many women start working when they are children, usually between the
ages of 11 and 15 and sometimes along with an individual already known to their
family. One participant noted that "I started working when I was 11 for a person
who was close to my family. They were sewing curtains. I used to do the embroi-
dery on curtains. I worked there [for] more than seven or eight years. Then I
worked at a shop for a week but I did not like the conditions they dictated to
me. They would not pay insurance. Then I had to start working again. I worked
as a sales person from 1976 to 1979" (widowed textile worker, age 48). As this
vignette indicates, the availability of social security insurance varies job by job,
and few women have been covered throughout their working careers. Almost all
women are very pessimistic about being able to retire, despite their having been
employed from an early age.
Given all these conditions in the workplace and the difficulties that working
women endure, when participants in our research were asked "How did working
affect your life?" many women answered that they had gained self-confidence.
Therefore, marriage as the means of maintaining a living is being challenged by
women, but real changes will come about only when women derive satisfaction from
their work and are offered opportunities to improve their skills. Labor unions are
important institutions for improving working conditions but their effectiveness has
been systematically checked in Turkish economic life, especially after the military
coup of 1982. Also, being members of labor unions can cause problems for employ-
ees. When asked whether they knew what a labor union was, many participants
said that they had never heard of the concept, while others stressed that they had
nothing to do with such an institution. These latter were also afraid of being fired
if they became members. As one woman, a divorced textile worker, age 32, stated:
"In textile work you are fired if it is revealed that you are a member. They did not
know that I was a member while I worked in textiles. I was concealing it. At my
last job, I could only work for four days because the employer called me and in a
bad manner fired me« Some insider information had reached him/'
This article described the plight of women working in various sectors (textile,
food, and service) of the hidden economy in some urban centers in Turkey. Our
research was conceived prior to the 2008 global recession, which eventually was
felt in Turkey* The article shows how poverty forces unskilled women into jobs in
the hidden economy. Such jobs, however, do not alleviate their poverty; instead,
the jobs expose these women to a continuous cycle of low wages, abuse, and health
hazards. Additional findings of our research highlight the following in women's
employment in Turkey:
in which many women workers presently labor in Turkey* These require urgent
action to ameliorate their situation. Turkish women's participation in the labor
force has been decreasing since 1950 (KEÍG 2008); it is argued that factors such
as those presented here have contributed to this trend* Policies aiming to reverse
this trend need to address the problems identified in our research* Researchers
need to emphasize the importance of challenging Turkey s hidden economy and
the negative conditions it creates for working women (Ecevit 1998; KEIG 2008,
2009; Toksöz 2007)*
During the past two years, while Turkey was facing the impact of the global
economic crisis, the prevailing discourse has emphasized the increasing numbers
of businesses shutting down and the consequent rising unemployment. This dis-
course, which has been widely embraced by the Turkish media, does not reflect the
actual problems and coping strategies of the unemployed. There is little mention
made of the multiple jobs many women simultaneously hold simply to earn enough
to roughly correspond to the country's official minimum wage. The statistics so
often currently cited do not even reflect the actual rates of unemployment, because
unpaid family labor is regarded as employment. And while women are struggling
to subsist under these adverse working conditions, their employers and employers'
subcontractors are steadily increasing their profits.
Today in Turkey there is the Initiative for Female Labor and Employment
(KEIG). This initiative demands that coverage for employment security be
expanded, that there should be incentives for registering small-scale businesses,
that wages should be increased in women-intensive industries, that work hours
should be adjusted to harmonize with the demands of family life, and that child-
care facilities should be provided on a larger scale. The work-related problems of
the participants in our research reveal once again how realistic and urgent the
KEÎG s demands are.
Acknowledgment
This project was supported by the Marmara University Scientific Research Com-
mittee. Project no. T SOS-B-030408-0085, 2008.
tnci User received her BA in psychology and MA in sociology from Bogaziçi University,
and her PhD in sociology from Marmara University in Istanbul She is an associate pro-
fessor in the Department of Sociology at Marmara University and a board member of the
Marmara University Research Center for Women's Labor and Employment She teaches
courses on sociology, psychology, and research methods. Her main areas of research and
publication are in the sociology of health and illness; social problems; sociology of disas-
ters; gender and women's studies; and the psychosocial problems of Turkish workers and
migrants in Germany. User is the vice president of the Turkish-German Association
for Psychiatry, Psychotherapy, and Psychosocial Health (Dtgpp-e.V) and a member of
the Association of Social Sciences of Health, the Turkish Sociology Association, and the
Turkish Anthropology Association* She can be reached at eyuser@superonline.com.
Notes
Çarikçi; Nilay Basar; Selda Bay tas; Sinem Atan; and Tugba Canbulut. Before the field study,
all research assistants underwent special training in in-depth interviewing.
6. "Atelier" is Turkish vernacular for "shop floor."
7. All quotes by participants in this study are from interviews by the authors (2009).
8. The Turkish Labor Law (paragraph 39) states that "for the purpose of regulating
the economic and social statuses of all working people who are working with a contract no
matter whether or not they are covered by this law, the lowest limits of the wages will be
determined at least biannually by the Commission of Minimum Wages of the Ministry
of Work and Social Security/' Presently, the official minimum wage in Turkey is 693 liras
(US$465), the net amount received by workers being 546*48 lira (US$390). When the share
of the social security premium is added in, the minimum wage rises to 835.07 liras (US$566),
which means that employers have to pay a monthly minimum wage of 693 liras (US$465),
plus 142.07 liras for social security (US$101). Even though the net amount received can at
best prevent the worker from starving, the minimum wage is considered to be too costly
because of the social security premium and taxes. Therefore, unregistered employment is
preferred by business owners.
9. In October 2004, a national action plan was established by the goverment, prompted
by the EU-ILO Project, to abolish the country's hidden economy. The plan was initiated
in 2005 in three provinces (Heyes 2008). The project suggested measures for developing
policies to expand employment and improving control over the workforce by lessening the
impact of taxes. At both the local and national levels these measures were: 1) to maintain
cooperation between interested parties like employer associations, labor unions, and local
employment offices; 2) to establish workshops for raising workers' consciousness about their
social and economic rights; 3) to encourage labor associations to participate in campaigns
for extended education, presentation, and raising awareness; 4) to call on employers to
control the employment conditions of wholesalers, suppliers, and subcontractors; 5) to
allow labor-union representatives and members to educate unregistered workers about the
disadvantages of being informally employed; and 6) to make known to those looking for work
the existence of local employment offices and to encourage the unemployed to utilize them.
The effectiveness of this action plan depended upon the goodwill efforts of all interested
parties; based on our research observations in Bursa, it appears not to have been successful.
10. In some cities, telephone hotlines have been established to enable people to report
unregistered firms. Some participants, however, said that they had attempted to report
such abuses, but received responses like "Thousands of people like you keep complaining.
We cannot check your case."
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