Natalia Volcova EN, RO, RU

Creative potato +373 60219293

volcova.n95@gmail.com

Skills Customer relations Analytics and Resolutions

Fast Learner Multitasking
Working in a Team Complex Problem-Solving

Experience FCI Moldova / Interpreter

December 2011 – March 2015, Moldova

Russian, Romanian, English: Verbal interpreting at dog shows in Moldova

ITN / Customer Relations

April 2015 – September 2021, Moldova

Assisting customers via phone and email. Customer guidance and

coordinating/advising on legal matters

XOR.ai / Sales manager

September 2021 – February 2022, Moldova

Start- up company. Worked with finding potential clients and building

lasting relations, arranging potential sales, signing contracts

Time2Staff / Onboarding team

May 2022 – June 2023, Norway

Guiding new employees through the onboarding process after recruitment.

Grand Hotel Oslo / Group sales

June 2023 – December 2023

Offering the best accommodation and package deals for business and leisure
group travelers.

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Education ASEM / Banks and Finance
2014 - 2015, Moldova

UPC / Psychology
2018 – 2019, Moldova