1. What is human relations in organization?

● According to Shahzeb Khan, it refers to the interactions, relationships, and connections

among individuals within an organization. It encompasses the way people communicate,
collaborate, and relate to one another.

2. How is human relations connected to social work?

● Human relations and social work are connected as they both study and understand the
interactions and relationships of people. Social work focuses on understanding the
interactions and relationships between individuals, individuals in groups, families, and
communities as well as human relations with people.

3. Make a historical timeline about human relations.

Sep 6, 1916
Aug 6, 1810 Sep 6, 1835
Sep 6, 1815 Classical School of Sep 6, 1935
Robert Owen Andrew Ure Management
Frederick Wagner Act
In the early Taylor He published a Henri Fayol is the
book called The founder of the Classical The act gave labor
19th century
Frederick Taylor Philosophy of School of Management. unions more power,
Owen
and others began Manufacturers. The His theory has three not only power but
progressed from
a movement book suggested that distinct branches, they the businesses were
the low are; the scientific
called the workers should forced to negotiate
standards to the management,
scientific have medical help, contracts with their
basic standards bureaucratic
management. hot tea regularly, workers, giving
of working. management, and
and a sick leave. workers more rights
administrative
management. than ever before.

Sep 6, 1812 Sep 6, 1815 Sep 6, 1911 Sep 6, 1927

Mary Parker Optimum shovel - Frank & Lillian Elton Mayo
Follett “One Best Way” Gilbreth
From 1927 to 1932 Elton
In early 20th Frederick Taylor Lillian Gilbreth taught the Mayo and two of his
century she was showed the importance of regular Harvard colleagues studied
known for her importance of the work days including the Hawthone experiment.
lectures on writings human elements relaxed and regular lunch The 5 year study done by
on human relation performance in any breaks, and periodic rest Mayo showed that in the
issues. organization. periods. Hawthorne experiment,
productivity went up during
worse physical conditions
due to the fact that someone
was paying attention to
them.
 Sep 6, 1960 Sep 6, 1980 Sep 7, 2009
Douglas McGregor W. Edwards Deming ROWE

He wrote The Human Side Deming was responsible ROWE is a human

of Enterprise. This book
was considered the most
important book written
Sep 7, 1944
about human relations. He
Group Dynamics also introduced Theory X
and Theory Y. These were
Group dynamics is theories held by different
how a small group types of managers, based on
interacts. how they looked at
workers.
for the TQM movement in
1980. He made it so that
they did away with targets
and “Zero defects”. People
were able to work more
than they had even
imagined possible.
Working conditions were
the most important things
to companies.
resource management
strategy where employees
are paid for results
instead of how many
hours they work. ROWE
helps by giving managers
the tools they need to
reach their goals. This
lets them focus on less
small details of the
employees daily routine.

Sep 7, 1951 Sep 6, 1960 Sep 6, 1989

Carl Rogers Eric Berne The Knights of
Labor
He issued his Eric Berne had
findings on the come up with his The knights of Labor
development of the Transactional were the ones who
personality, Analysis method. decided what was bad
managing conflicts, This method was to working conditions
understand and improper
and group
interpersonal employee treatment.
dynamics.
communication.

4. What is the difference between human relations in connection to social welfare administration and
human relations in connection to human behavior?

Human relations in connection to social Human relations in connection to human

welfare administration behavior

● Human relations to social welfare ● Human relations to human behavior

administration focuses on the focuses on the beliefs, attitudes, and
interactions and relationships among behaviors of individuals, individuals in
people/workers within a social welfare groups, families, and communities.
agency/organization.
● Human relations in human behavior
● Human relation in social welfare
refer to the application of knowledge
administration involves effective
about human behavior to enhance job
communication, understanding of roles,
performance and the continual evolution
and consideration of emotions in
of human relationships to extract value
decision-making processes.
from those relationships.