HELDANA MULUGETA

www.linkedin.com/in/heldanam

PROFESSIONAL SUMMARY
- More than 6 years’ experience creating SharePoint Online Out of The Box solutions, which
includes Creating and customizing, Site Collections, Sites, Lists, Libraries, Views, Content types,
Workflows, and Web Parts.
- Solid experience with Office 365 technologies; OneDrive, SharePoint Online PowerApps, Power
Automate, and MS Teams.
- Experienced in SharePoint branding using HTML, CSS, and JavaScript.
- Proficient in Permission management through creating and maintaining user groups and roles in
Azure Active Directory, and SharePoint Permissions groups.
- Well-versed in the Software Development Life Cycle (SDLC).
- Hands-on experience creating Forms using InfoPath Designer 2013, and Microsoft PowerApps.
- Involved in pre-migration and post-migration process from SharePoint from 2016 to O365.
- Experienced Web-based technologies and current trends, including HTML5, CSS3, jQuery and
JavaScript.

PROFESSIONAL EXPERIENCE
SharePoint Admin
Suffolk Construction (May 2023-Current)
Boston, MA (Remote)
- Implementing Business Automation by designing and developing complex workflows using
Power Automate.
- Involved in Migration efforts from SharePoint 2019 to SharePoint online using Sharegate
migration tool.
- Post-cleanup work changing connections for Power Automate forms.
- Used ticketing systems such as Service Now and communication through Slack to resolve
individual SharePoint issues reported by end users.
- Collaborate with other team members and Scrum team to release/deploy quality solutions and
develop runbooks of current applications to support end users.

Systems Engineer/SharePoint Admin

Home Depot (December 2021- February 2023)
Remote
- Participate in all aspects of software development lifecycle, which includes gathering
requirements, estimating, technical design, implementation, documentation, testing,
deployment, and support of applications developed for Stakeholders.
 - Demonstrate troubleshooting skills in customization of SharePoint classic and modern pages,
and web parts using SharePoint Designer or VS Code tools.
- Engage with business stakeholders to go over requirements, provide solution proposals, as well
as educate and assist Stakeholders with the selection of platform and technology based on the
business needs.
- Demonstrate robust Power Platform problem-solving skills and ability to debug existing Power
Platform solutions.
- Collaborate with other team members and Scrum team to release/deploy quality solutions and
develop runbooks of current applications to support end users.

SharePoint Developer
BCS365 (October 2020-December2021)
Rockland, MA (Remote)
- Create and configure architecture and solutions designs for the following Office365 applications:
SharePoint, Teams, OneDrive, and Yammer.
- Work with sales to gather client requirements and provide a well-rounded Statement of Work.
- Work with project managers to meet client deadlines and deliver project on time.
- Identify and troubleshoot to resolve SharePoint and Power Platform issues clients have on an
ongoing basis.
- Research and integrate new features of the technologies that Microsoft updates every so often.

SharePoint Developer
Melt Technology Consulting (03/2017-09/2020)
Arlington, VA
- Create forms using PowerApps based on clients’ requests.
- Account and user group administration using MS Azure.
- Customize pages and forms using HTML, CSS, and JavaScript.
- Customize web parts, Metadata Filtering, Records/Documents Management, Search Features,
Team Sites Collaboration, Site/Lists Template, and Calendar Overlays.
- Implementing Business Automation by designing and developing complex workflows using
SharePoint Designer and Power Automate.
- Creating and deploying forms using InfoPath and custom forms using HTML, CSS, and jQuery.
- Involved in Migration efforts from SharePoint 2010 to SharePoint 2013 using Sharegate migration
tool also did Post cleanup work like changing connections for InfoPath form.
- Managed user permissions, site usage, technical issues, day-to-day activities, and the overall
SharePoint infrastructure.
- Developing new web components using XML, .NET, SQL, and C#, as well as automated, and
Microsoft Add-ins.
SharePoint Subject Matter Expert
Pragmatic Works 02/2016 to 03/2017
Remote
- Manage user permissions, site usage, technical issues, and day-to-day activities to all SharePoint
sites according to the Client’s requirements, and per the methodology specified.
- Responsible for providing support to end users in maintaining content on their various web
pages.
- Creating user stories and test cases. Assisting in drafting SharePoint governance and business
rules to establish, control, and maintain management of the SharePoint environment.
- Helping create project Portfolio using OOTB list and customize the form with Info-path in
multiple sites.
- Provide technical support as part of the team and resolved SharePoint-related issues for more
than 30 Site collections at Pragmatic Works.

TECHNOLOGY/METHODOLOGIES/PROCESSES
- SharePoint: SPS 2010/13/16 and SharePoint Designer 2013.
- Scripting Languages: HTML, HTML5, XHTML, CSS, CSS3 AND JAVASCRIPT
- Microsoft O365 OneDrive, PowerApps Power Automate Teams
- Migration Tools: Sharegate

EDUCATION
Bachelor of Science- BS in Information Technology (2007), Addis Ababa University

Associate Degree: Biology (2011), Bunker Hill Community College, Boston, MA

CERTIFICATIONS / TRAINING COURSES

MCSPO: Deploying Microsoft 365 Teamwork.

SharePoint Developer Training and Certifications (MS-100 and MS-300).