Counter Ticket Cancellation Home Page 30/11/23, 11:44 AM

Counter Ticket Services

New Boarding Point Details Boarding Point Change Procedure

Boarding Point has been successfully changed. 1. Enter PNR Number, Train number along with
2. Select check box to confirm that rules and pr
3. After click on submit an OTP will be sent on
PNR Number 8407857819 Boarding Date 03-12-2023 20:55 enter the received OTP and click submit.
Train Number 12534 Train Name PUSHPAK EXPRESS 4. After the OTP is validated PNR details will be
From Station ITARSI JN To Station LUCKNOW NE 5. After verifying the details Click on ‘Cancel Tic
be displayed on the screen.
New Boarding Point RANI KAMALAPATI To Station 3E 6. An SMS will be sent with PNR and refund de
has been cancelled. Collect refund amt xx
nearby satellite PRS locations. Ref. Terms
7. For tickets cancelled (including return jou
train departure time:
Refund of fare as permissible can be
counter ticket from any PRS counter
scheduled departure time of the train
minutes before the scheduled depar
tickets.
8. For tickets cancelled (including return jou
hours for the confirmed tickets and upto
before the scheduled departure time: Ref
through IRCTC website or 139 at present
station or nearby satellite PRS locations b
Please check the convenience of collectin
before cancelling your ticket
During first two hours of the opening
for the trains whose scheduled depa
and 0600 hours.
Upto 4 hours after the scheduled de
PRS counters/current counters/spec
round the clock on the tickets for the
between 0601 hours and 1800 hours

Boarding Point Change Rules

1. This may be applicable only in case valid mo

booking.
2. Cancellation of tickets and refund of fare ma
circumstances only and not in case of late ru
3. Online cancellation shall be permitted only u
the train if ticket is fully confirmed.
4. Online cancellation shall be permitted only u
of the train if ticket is RAC/Waitlist.
5. For tickets cancelled (including return jou
train departure time:
Refund of fare as permissible can be
counter ticket from any PRS counter
scheduled departure time of the train
minutes before the scheduled depar
tickets.
6. For tickets cancelled (including return jou
hours for the confirmed tickets and upto
before the scheduled departure time: Ref
through IRCTC website or 139 at present
station or nearby satellite PRS locations b
Please check the convenience of collectin
before cancelling your ticket
During first two hours of the opening
for the trains whose scheduled depa
and 0600 hours.
Upto 4 hours after the scheduled de
PRS counters/current counters/spec
round the clock on the tickets for the
between 0601 hours and 1800 hours
7. Passenger details (Viz.name, age, gender, b
details will be displayed on the website.
8. Once the passenger confirms full cancellatio
as Cancelled but not refunded in the system
due will also be displayed to the passenger o
9. All the privilege/duty pass/PTOs/compliment
through website. In the case of pass zero ref
pass for fresh booking the passenger shall a
by marking the same cancelled against the e

PTO’s tickets are issued on 1/3rd of the total basic fa

applicable in these tickets also. Therefore in many ca
cancellation charges therefore passengers may or m
across IRCTC website may be allowed in the case of

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