IP Office™ Platform

Server Edition

Installation
Requirements

© 2018 Avaya, Inc. All rights reserved. Page 1

Lesson Objectives
At the end of this lesson, you should be able to:
 Define the deployment models and terminology.
 Explain the requirements for the installation of IP Office Server
Edition.
 Identify the hardware and software required for the installation
of IP Office Server Edition.

© 2018 Avaya, Inc. All rights reserved. Page 2

Server Edition, Installation and Upgrades – Overview
 A single distribution contains the software components for the whole solution:
– Includes server and user applications, as well as phone and Avaya Office 500 firmware
 Avaya servers come with distribution preinstalled.
 Linux servers support a web-based “ignition” process to personalize them for their
intended use:
– Primary, Secondary, Linux Expansion, or one-X® Portal server
 A simple, single screen utility (Initial Configuration Utility) is run automatically to
allow an Avaya Office device to be centrally detected and administered as part of
the solution.
 Upgrades are automated, solution-wide, and centrally managed.

Note:
Installation and upgrades can be done from a USB stick as well
as from a DVD, with R11 for Server Edition.

© 2018 Avaya, Inc. All rights reserved. Page 3

Linux Server Installation

© 2018 Avaya, Inc. All rights reserved. Page 4

IP Office for Linux Installation
 IP Office for Linux is a single DVD/USB installation for selected IP Office for Linux
applications.

 The Linux operating system is included as part of the installation. However,

installation requires minimal Linux knowledge due to the inclusion of a web-based
management interface, which allows the server to be managed remotely by way of
a web browser.

 No access to the Linux command line is used except for changing the root user
password.

 Using the Linux command line to perform any other actions may cause
unexpected operation of the IP Office for Linux and is not supported by Avaya
except when specifically instructed by Avaya.

© 2018 Avaya, Inc. All rights reserved. Page 5

IP Office for Linux
To help manage IP Office for Linux, the following tools are available:
 Web Management
 WebLM (for Licensing)
 IP Office Manager on a Windows PC
 System Monitor and System Status Application (SSA) on a Windows PC
 Voicemail Pro Client on a Windows PC
 Avaya one-X® Portal on a Windows PC
 Avaya Call Recorder on a Windows PC
 Linux Command Line Interface (CLI)
 SSH Client for remote management and diagnostics

© 2018 Avaya, Inc. All rights reserved. Page 6

IP Office for Linux Installation – Software
Avaya DVDs are required for installation and maintenance of IP Office for Linux:

IP Office for Linux

 The IP Office for Linux software is provided as a single DVD orderable from
Avaya, or downloaded to a USB stick. The DVD and USB are the ones referred to
by the installation processes in this documentation.

IP Office Administrator Applications DVD

 This DVD includes the software package to install the IP Office Manager, System
Status Application, and IP Office Monitor applications onto a Windows PC. These
applications are required for the installation and maintenance. IP Office Manager
Lite can be installed from Web control.

Note:
The installation software can be downloaded from the Avaya
Support web site http://support.avaya.com/products.

© 2018 Avaya, Inc. All rights reserved. Page 7

IP Office for Linux Installation DVD or USB
IP Office for Linux Installation can install the following:
Linux
 The base operating system installed is CentOS, a Linux operating system.
However, no specific knowledge of Linux is required for installation or maintenance
of the server.

IP Office Media Server

 This is a media gateway for voice and video calls using H.323 and SIP IP trunks
and telephones. The application is configured and managed remotely using the IP
Office Administrator Applications suite, consisting of the IP Office Manager,
System Status Application, and System Monitor. These applications can be
installed from the IP Office Administration DVD.

Avaya one-X® Portal for IP Office

 This is a web browser-based application that users can use to control making and
answering calls on their phone. It also provides a range of gadgets for the user to
access features such as their directory, call log, and voicemail messages. The
one-X® Portal for IP Office application is also configured and managed remotely
using web browser access. Each user who wants to use one-X® Portal for IP
Office must be licensed.
© 2018 Avaya, Inc. All rights reserved. Page 8
IP Office for Linux Installation DVD or USB (continued)
Voicemail Pro
 This is a voicemail messaging application. It provides mailbox services to all users
and hunt groups on the IP Office for Linux switch for which it is configured. In
addition, it can be customized to provide a wide range of call routing and voicemail
services. The Voicemail Pro application is configured and managed remotely using
the Windows Voicemail Pro client. A copy of the Voicemail Pro client can be
downloaded and installed from the IP Office Administration DVD.
 The number of simultaneous connections to voicemail is licensed.

Web Management
 The IP Office for Linux server is configured and managed remotely using web
browser access. Web Management is used for basic user and hunt group
configuration, setting up services, doing backups and restores, and performing
upgrades, which we will see in a later lesson.

Media Manager
 With the introduction of Release 10.1 software, the Media Manager is available.
Media Manager allows the recording of calls and provides a search-and-replay
option for playing them back at a later date.

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IP Office Administration DVD
IP Office Manager
 This application is used to configure the IP Office Media Server application. It also
includes tools to upload files used by Avaya IP phones to the IP Office Media
Server. This application is installed from the IP Office Administrator Applications
DVD onto a Windows PC.

System Status Application

 This application is used to monitor the IP Office Media Server application and its
trunks. It displays system details and system alarms, and can also display details
of current calls in progress. For troubleshooting, the System Status Application
captures snapshots of the system's current status and configuration. This
application can be used by installers, maintainers, and trusted users. This
application is installed from the IP Office Administrator Applications DVD onto a
Windows PC.

© 2018 Avaya, Inc. All rights reserved. Page 10

IP Office Administration DVD (continued)
IP Office System Monitor
 This application is used to monitor all activity on the IP Office Media Server. It
includes a range of filter settings to control the level of detail shown in the monitor
trace. Interpretation of the details shown requires a high level of data and
telephony experience. However, all system installers and maintainers should know
how to use IP Office System Monitor to capture a historical log of system activity
for analysis by Avaya.

Voicemail Pro Client

 This application is used to configure the Voicemail Pro application. A copy of the
installation package for this application can be downloaded from the server.

Web Browser
 A web browser is used for access to the web control pages of the server.
A browser is also used to access the one-X® Portal for IP Office applications
administration menus.

SSH Client
 Access to a program that supports SFTP/SSH, for example, SSH Secure Shell, is
useful but not required.
© 2018 Avaya, Inc. All rights reserved. Page 11
Checkpoint 1
How many DVDs are required for the installation of Server Edition?

A. 1
B. 2
C. 3
D. 4

© 2018 Avaya, Inc. All rights reserved. Page 12

Checkpoint 1
How many DVDs are required for the installation of Server Edition?

A. 1
B. 2
C. 3
D. 4

© 2018 Avaya, Inc. All rights reserved. Page 13

Checkpoint 2
True or false?
A full software installation is required only if the server is NOT supplied by Avaya.

A. True
B. False

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Checkpoint 2
True or false?
A full software installation is required only if the server is NOT supplied by Avaya.

A. True
B. False

© 2018 Avaya, Inc. All rights reserved. Page 15

Lesson Key Takeaways
In this lesson, you learned to:
 Define the deployment models and terminology.
 Explain the requirements for the installation of IP Office Server
Edition.
 Identify the hardware and software required for the installation
of IP Office Server Edition.

© 2018 Avaya, Inc. All rights reserved. Page 16

Other Sources
Links to useful documents for this lesson:
 Server Edition Installation and Upgrades
 IP Office Web Manager
 IP Office Deployment Options
 Voicemail Pro Features Supported
 Additional Documentation about Applications

© 2018 Avaya, Inc. All rights reserved. Page 17