Dialogue

Cancel a reservation.

D: Good morning i need to cancel a reservation

E: Good morning, of course. May i have your name or the reservation
confirmation number?
D: My name is Diana Juarez
E: Thank you. I´ve found your reservation for a simple room with internet, air
conditioning and a largue King bed.
D: Yes, it is
E: Would you like to change your reservation in some way?
D: Yes, can i have a reservation for october THIRTIETH?
F: Wait, wouldn´t be better the reservation for october TW?
D: It´s true. Excuse me, can the reservation be for October TWENTY-TIRHD?
E: Of course, will the room be simple?
D: yes
E: Ok, to cancel i need you to confirm your reservation number. W-K-6-2-O-9
D. Yes, thank you
E: Would like anithing else sr?
D: No, thank you