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LETÍCIA

MARINHO MENDES

EXPERIENCE

May 2015 SUB CHEFE TURNO


2018 R a i a D r o g a s i l | Araraquara- Sp/ Brasil

Jul 2020 M A N AG E R S H O P leticiamarinhobio@gmail.com


Dec 2020 I c e R o l l s | Lisbon- Portugal
Rua Capitão Renato Baptista N12A 3E
· Supervised daily operations, ensuring +351 924428879
efficient workflow and high customer
satisfaction levels.
6 May, 1997
· Led and coached team members, fostering a Brasileira
positive work environment and promoting
collaboration.

· Managed inventory levels and controlled OBJECTIVE


costs to maximize profitability and minimize
waste.
Professional with experience in team management,
process organization and customer service. Skills
in problem solving, leadership and effective
2021 SUB CHEFE DE TURNO
communication. Committed to excellence and
Nov 2021 V i r a F r a n g o s | Lisbon results.

· Delegate tasks to the restaurant staff, meet


customer issues and ensure compliance with
safety standards.
· Keep the organization of staff, and give SKILLS
resolutions for the possible problems.
· Ability to analyze and make decisions.
Proactivity and technical skills in the area of
Nov 2022 M A N AG E R expertise. Determination and Resilience.
Present C a n t i n h o d a S é | Lisbon- Portugal Know how to work as a team and delegate
· Implemented cost-saving measures, tasks Have a clear and effective
optimizing inventory and reducing waste.
communication. Motivate.
· Developed and trained staff on new menu
items, resulting in increased sales.

· Managed scheduling, payroll, and vendor L A N G UAG E S


relations to streamline daily operations.

· Oversaw daily operations, including staff · Portuguese | Native


scheduling and inventory management.
· Spanish | Advanced
· Managed customer relations and resolved · English | Advanced
any issues effectively.
· French | Elementary
· Developed and implemented training
programs for new baristas.

E D U C AT I O N

Jan 2011 1 2 • G R AU C O M P L E T O
Dec 2014 Oswaldo Florêncio
| Juquiá- São Paulo

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