2018 R a i a D r o g a s i l | Araraquara- Sp/ Brasil
Jul 2020 M A N AG E R S H O P leticiamarinhobio@gmail.com
Dec 2020 I c e R o l l s | Lisbon- Portugal Rua Capitão Renato Baptista N12A 3E · Supervised daily operations, ensuring +351 924428879 efficient workflow and high customer satisfaction levels. 6 May, 1997 · Led and coached team members, fostering a Brasileira positive work environment and promoting collaboration.
· Managed inventory levels and controlled OBJECTIVE
costs to maximize profitability and minimize waste. Professional with experience in team management, process organization and customer service. Skills in problem solving, leadership and effective 2021 SUB CHEFE DE TURNO communication. Committed to excellence and Nov 2021 V i r a F r a n g o s | Lisbon results.
· Delegate tasks to the restaurant staff, meet
customer issues and ensure compliance with safety standards. · Keep the organization of staff, and give SKILLS resolutions for the possible problems. · Ability to analyze and make decisions. Proactivity and technical skills in the area of Nov 2022 M A N AG E R expertise. Determination and Resilience. Present C a n t i n h o d a S é | Lisbon- Portugal Know how to work as a team and delegate · Implemented cost-saving measures, tasks Have a clear and effective optimizing inventory and reducing waste. communication. Motivate. · Developed and trained staff on new menu items, resulting in increased sales.
· Managed scheduling, payroll, and vendor L A N G UAG E S
relations to streamline daily operations.
· Oversaw daily operations, including staff · Portuguese | Native
scheduling and inventory management. · Spanish | Advanced · Managed customer relations and resolved · English | Advanced any issues effectively. · French | Elementary · Developed and implemented training programs for new baristas.
E D U C AT I O N
Jan 2011 1 2 • G R AU C O M P L E T O Dec 2014 Oswaldo Florêncio | Juquiá- São Paulo