ROVELYN GIANGAN

CUSTOMER SERVICE VA /
REAL ESTATE VA / INSURANCE
VA/ APPOINTMENT SETTER

I am a sales representative who specializes in prequalifying and

offering different client product or services includes insurances
quotations, real estate and data analyst in gathering customers
details . An enthusiastic individual with superior skills in both
team based and independent capacities. I have gathered
CONTACT numerous contacts over the years and strive to meet client
needs.

rgiangan0405.aoph@gmail.com
RELEVANT EXPERIENCE
+639071496629
HOTEL PLANNER AND ORDER TAKING
REPRESENTATIVE (AGENTS ONLY LLC )
Purok 16 Buhisan Tibungco
OCT 2021- AUG 2023
Davao City , Davao del Sur Answer customer enquiries and validate refunds
transactions.
Philippines 8000
Placing and confirming orders in specific store locations
Answering product enquiries.
SKILLS
Booked hotel room reservation and processed online payments
SALES REPRESENTATIVE / TEAM SUPERVISOR
Appointment Setting (OFFSHORE VIRTUAL CONNECT CORP )
Internet Research APRIL 2018 - MAY 2019
Implementing strategies , guides and assisting the team in
Customer Service
achieving operational excellence and targets
Email Management
Monitor individual calls to assess individuals strenghts and
Admin Support opportunities and provide activities to ensure all service levels
File management committed are met and exceeded.

Graphic Designing (CANVA)
EDUCATION BACKGROUND
BSED MATHEMATICS
St John Paul II College of Davao
| Oct 2010 - October 2013
teacher Aide at FDM SMILC 2010-2013
doing reports everyday after shift and also month end report
for agents performance and status
Prequalifying leads to transfer / doing outbound calls
SALES/ INSURANCE / REAL ESTATE REP. /APPT SETTER
(FLATWORLD SOLUTION PHILIPPINES INC )
NOV 5 2016 - MAR 20 2018
Prequalifying leads to transfer for quotations / doing
outbound calls
scheduling appointments with prospects

COMPUTER GRAPHICS ANIMATION NCII REFERENCE

Korphil TESDA PAULKEM VILLACORTA
| Feb 2011- July 2011
CEO Offshore Virtual Connect
Assessment Passed ( Licensed Animator +639235405975
careers.ovc@gmail.com