BSBCRT6111

Activity 1 - Team 1
Aline Cristina de Paula Bueno - 202460094
Camila Sudré dos Santos – 202460719
Erica Orjuela Sanchez - 202460101
Liliana Munoz - 202360111
Siriyakorn Panya 202374651
Question 1

When it comes to setting workplace processes, what could be

considered reliable information relevant to a problem? This about
information sources such as latest legal information, societal
expectations, internal company culture etc. You should consider the
sources from a 'most reliable' perspective. List down an information
source, an example, and where you could obtain it from. Find at
least five examples.
 E1 – Legal Information

Source: Official government websites and legal databases..

Example: https://www.legislation.vic.gov.au
https://www.worksafe.vic.gov.au/all-acts-and-regulations
 E2 – Finance Information
Sources: Commercial banks, Multilateral banks.

Official sources of financial movements to determine some economic indicators of the

country.
 E3 - Company Policies and Procedures

Source: Internal company documents, including the employee handbook and accessible via the company's intranet
portal.
 E4 - Sustainability Reports

Source: They use international standards that allow the information reported to be supported.
 E5 - International Cooperation

Source: They are organizations created for the joint work of developed countries to accelerate the progress in developing
countries.
Question 2

Describe five critical thinking methods that may be used to identify

complex issues in the workplace. We are looking for ways that
assist with problem identification; for instance, what about asking
people in the workplace - what type of methods is that? Outline
these methods, describe them and provide an example for each.
Five critical thinking methods
1. Identify the problem
Consider what the issue is and break it down so it is specific as possible
ask the question :
What is happen?
Why is this happening?

2. Gather information
Research and investigate all possibility

3. Evaluate the information

Ensure that the information is accurate

4. Choose and implement

Identify the best solution and use the fact you have gathered to evaluate the most objective
conclusion

5. Analyze the decision

After implement the decision, evaluate whether or not it was effective
Question 3

Outline the steps associated with a decision-making process. Describe each step an build a diagram
highlighting the process.
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