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Bartlett and Goshal Matrix
Bartlett and Goshal Matrix
‘Local responsiveness’ =
- Do customers in each country expect the product to be adapted to meet local requirements?
- Do local (domestic competitors) have an advantage based on their ability to be more responsive?
‘Global integration’ =
- How important is standardisation of the product in order to operate efficiently (e.g. economies of scale)?
- Is consistent global branding required in order to achieve international success?
1. ‘Global Strategy’ (low pressure for local responsiveness, high pressure for global integration) =
- Highly centralised
- Focus on efficiency (economies of scale)
- Little sharing of expertise locally
- Standardised products
2. ‘Transnational Strategy’ (high pressure for local responsiveness, high pressure for global integration) =
- Complex to achieve
- Aim is to maximise local responsiveness but also gain benefits from global integration
- Wide sharing of expertise (technology, staff etc.)
3. ‘International Strategy’ (low pressure for local responsiveness, low pressure for global integration) =
- Aims to achieve efficiency by focusing on domestic activities
- International operations are largely managed centrally
- Relatively little adaptation of product to local needs
4. ‘Multi-domestic Strategy’ (high pressure for local responsiveness, low pressure for global integration) =
- Aims to maximise benefits of meeting local market needs through extensive customisation
- Decision making decentralised
- Local businesses treated as separate businesses
- Strategies for each country
————— However, Bartlett and Ghoshal posits that many MNCs will have to adopt the transnational strategy, be-
cause the competitive forces of almost every industry is increasing, due, in part, to the intense globalisation occurred dur-
ing the last decades. Many modern MNCs will therefore, most likely, need to choose a transnational strategy, because
many MNCs must master both the art of cost reduction and local differentiation to maintain its competitive edge.