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ZTE MW Troubleshooting Guide

1.Introduction

IDU&EBAND slot&port information

NR9250:Slot1&slot2 CSC board(control board)

Slot3 IEB board(traffic board)

Slot4-Slot8 MD2 board(modem board)

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NR9250 shelf

ER2020D:

2. Login IDU&EBAND

1) by LMT(only can login local IDU&EBAND）,EBAND LMT port is RSSI/LMT port

Configure laptop IP as 192.168.1.x(except .1),mask 255.255.255.0
Open browser https://192.168.1.1
Default user name:ztemw
Password:User1234
2) By WIFI(only can login local IDU&EBAND)

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Use laptop or Mobile,search the WIFI,named ORXXX,or ORXXX_E,then connect the ME

WIFI
Open browser https://192.168.1.1
Default user name:ztemw
Password:User1234

3) By CSC Board GE1 port（can login local and far end IDU&EBAND)
Configure laptop IP in the subnet of NE(get from ZTE MW IP PLAN)
ORT01 subnet as example,ORT01 subnet is 10.205.34.0/23,GW:10.205.35.254,so the laptop
IP can be configured as 10.205.34.100 255.255.254.0 GW:10.205.35.254
Check which CSC board MS light is on,then connect laptop to that CSC board GE1 port

if the port not enable,please login IDU by LMT port,and in the

menu,Maintenance->Switchcover,check which slot CSC board is working(master)

Then enable the port in menu Ethernet->Port,Admin state:enable

Gei-1/2/0/1 means slot2 CSC board GE1 port
Gei-1/1/0/1 means slot1 CSC board GE1 port

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Then configure the GE1 port VLAN,in the menu Ethernet->VLAN,Port type:access,PVID is
the subnet DCN VLAN

Then ip
Open browser enter the ME IP that you want to login:https://10.205.34.1
Default user name:ztemw
Password:User1234

3. Check Link Current status

In the HOME page,click the Modem slot,then all radio parameter is showing,for example click

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slot5 MD2 card,you can get RSL and other radio parameters,the the Lock state is Lock,means
radio is up

4. Check far end radio status

In the HOME page,click the small icon,then can check local and far end status together

5. Check Neighbor ME

In the menu Basic Config->Radio Channel,click Neighbor NE,then you can get all radio
neighber NE IP(if the IP showing,means link up)

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6. Check Radio configuration

In the menu Basic Config->Radio Channel，click Channel page,,select Radio channel name,you
can get all parameter and status of the radio,you also can select Auto Refresh

7. Check Current Alarms

In the menu Alarm->Current,click the ‘+’,then you can get all alarms detail information:alarm
description&position,Alarm Cause,handle suggestion

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8. Check History alarms

In the menu Alarm->History,click the ‘+’,then you can get all alarms detail information:alarm
description&position,Alarm Cause,handle suggestion

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9. Check Event

In the menu Alarm->Event,click the ‘+’,then you can get all event detail information,for
example,user login,comunication between ME and server,IDU restart,all those information will
be record in Event(you can export the event file to your laptop)

10. Check Log

In the menu,Maintenance->LOG,you can download operation log to your laptop(check which IP

login the IDU and what he configured in IDU)

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11. Check ETH port stauts

You can check physical port light in site,you also can get port status in the menu,Ethernt->Port

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