Higher Nationals: Internal Verification of Assessment Decisions - BTEC (RQF)

Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Program title HND in Computing
Assessor Mr . Selvam Internal

Verifier
Unit(s) Unit 14: Business
Intelligence
Assignment title Applying BI solutions to enhance and improve business operations
Student’s name Udari Ayachana
List which assessment P Merit Distinction

criteria a
s
s
the Assessor has awarded.
INTERNAL VERIFIER
CHECKLIST
Do the assessment criteria awarded match
those shown in the assignment brief? Y/N
Is the Pass/Merit/Distinction grade awarded
justified by the assessor’s comments on the Y/N
student work?
Has the work been assessed Y/N
accurately?
Is the feedback to the
student:
Give details:
• Constructive? Y/N
• Linked to relevant assessment criteria? Y/N
• Identifying opportunities for Y/N
improved performance?
• Agreeing actions? Y/N
Udari Ayachana Senanayake 1 KAN00034818

Does the assessment decision need Y/N
amending?
Assessor signature Date
Internal Verifier signature Date
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Confirm action completed
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Higher Nationals - Summative Assignment Feedback Form
Student Name/ID Udari Ayachana Senanayake (KAN00034818)

Unit Title Unit 14: Business Intelligence
Assignment Number 1 Assessor
Date Received
Submission Date 1st submission
Date Received 2nd
Re-submission Date submission
Assessor Feedback:
LO1 Discuss business processes and the mechanisms used to support business decision-making.
Pass, Merit & Distinction P1 M1 D1
Descripts
LO2 Compare the tools and technologies associated with business intelligence functionality.
Pass, Merit & Distinction P2 M2 D2
Descripts
LO3 Demonstrate the use of business intelligence tools and technologies

Pass, Merit & Distinction P3 P4 M3 D3
Descripts
LO4 Discuss the impact of business intelligence tools and technologies for
effective decision-making purposes and the legal/regulatory context in which
they are used.
Pass, Merit & Distinction P5 P6 M4 D4
Descripts
Grade: Assessor Signature: Date:
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Grade: Assessor Signature: Date:
Internal Verifier’s Comments:
Signature & Date:
* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades
decisions have been agreed at the assessment board.

Assignment Feedback
Formative Feedback: Assessor to Student
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Pearson Higher Nationals in
Computing
Unit 14: Business
Intelligence Assignment 01

General Guidelines
1. A Cover page or title page – You should always attach a title page to your assignment. Use
previous page as your cover sheet and make sure all the details are accurately filled.
2. Attach this brief as the first section of your assignment.
3. All the assignments should be prepared using a word processing software.
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5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page.
Word Processing Rules
1. The font size should be 12 point, and should be in the style of Time New Roman.
2. Use 1.5 line spacing. Left justify all paragraphs.
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4. Use footer function in the word processor to insert Your Name, Subject, Assignment No, and
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Important Points:
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may apply (in writing) for an extension.
8. Failure to achieve at least PASS criteria will result in a REFERRAL grade .
9. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will
then be asked to complete an alternative assignment.
10. If you use other people’s work or ideas in your assignment, reference them properly using
HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation and
a reference list.
11. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be
reduced to A REFERRAL or at worst you could be expelled from the course.

Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as
my own without attributing the sources in the correct form. I further understand what it means to
copy another’s work.
I know that plagiarism is a punishable offence because it constitutes theft.
I understand the plagiarism and copying policy of Edexcel UK.
I know what the consequences will be if I plagiarize or copy another’s work in any of the
assignments for this program.
I declare therefore that all work presented by me for every aspect of my program, will be my own, and
where I have made use of another’s work, I will attribute the source in the correct way.
I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson UK.
I understand that my assignment will not be considered as submitted if this document is not
attached to the assignment.
uayachana@gmail.com 23/12/2021
Student’s Signature: Date:
(Provide E-mail ID) (Provide Submission Date)

Higher National Diploma in Business
Assignment Brief
Student Name /ID Number Udari Ayachana Senanayake (KAN00034818)
Unit Number and Title Unit 14 : Business Intelligence

Academic Year 2021/2022
Unit Tutor Mr.Selvam
Assignment Title Business Process Support Mechanisms
Issue Date
Submission Date 23/12/2021
IV Name & Date
Submission format
The submission should be in the form of an individual written report. This should be written in a
concise, formal business style using single spacing and font size 12. You are required to make use
of headings, paragraphs and subsections as appropriate, and all work must be supported with
research and referenced. Follow Harvard referencing system for in-text citations, reference list and
the bibliography.. The recommended word limit is 4,000–4,500 words, although you will not be
penalized for exceeding the total word limit.

Unit Learning Outcomes:
LO1 Discuss business processes and the mechanisms used to support business
decision-making.
LO2 Compare the tools and technologies associated with business intelligence
functionality
LO3 Demonstrate the use of business intelligence tools and technologies
LO4 Discuss the impact of business intelligence tools and technologies for effective
decision-making purposes and the legal/regulatory context in which they are used

Assignment Brief and Guidance:
Data and information are core to any organizational business process. Meaningful information is
a necessity to drive profitable business actions. The concept of Business Intelligence (BI) has
evolved through technologies such as Decision Support Systems (DSS) to a number of tools,
technologies, architectures and methods which involves data cleaning, data integration, data
mining, data evaluation and data representation. Hence BI can be identified as a software suite
of software and services to transform data into actionable intelligence and knowledge.
Scenario
Yard of Ale is a large-scale brewery in Sri Lanka and well establish company control 20% market
share of beer market which is the 2nd biggest market share from entire beer market. The
company have automated production line include mills, Brewhouse and bottling plant and each
control by separate embedded software system not allowed to access operational data stores
but can be configured to generate CSV or excel operational data file at the end of each batch.
The company consists of multiple departments responsible for each operations of the
organization such as Production, Engineering, HR/Legal, finance, Sales and marketing,
Procurement, Administration, Quality control, Research and development, IT and each and
every department have its own operational systems to record keeping purposes and each
operational application software developed by professionally. Each department manages by a
department manager. For an example, production department manages by the production
manager and he is responsible for manage all production related operations in sub departments.
Mills ,Brewhouse ,Bottling plant, raw material and finish products stores and each sub
department managed by operational manager. This hierarchical configuration replicates
throughout most of the department. Upper management of brewery required to consolidate all
these data in to one data warehouse with the data contain in the legacy system as well. Other
than that upper management required to incorporate every external data about company and
products from various data collection and research agencies the business intelligent system.
Those external data available as JSON/XML data files, plain text reports, social media

comments/posts and all negative and positive online comments about organization and
products.
Upper management of company believe more you know about organization and the external
environment you have better completive advantage. Have potential to control bigger market
share and effectively become number 1 beer in Sri Lanka
Task 1
Analyse the business processes and the supporting processes of the organization given in
the scenario and differentiate between semi structured and unstructured data. Evaluate
the benefits and drawbacks of using application software to handle the business processes
in Yard of Ale.
Task 2
Compare how strategic, tactical and operational decisions are supported within the
organization for business decision making process. You have to furthermore compare and
contrast how various information systems (TPS,MIS,DSS) could be utilized to enhance
those decisions with related to key features of BI framework . Justify your answer with
relevant to the functionalities of business intelligence.
Task 3
Chief Engineer is the tactical manager of engineering department who oversees all repairs and
maintenance of the total eight sectors of the factory that include water purification plant,
Mill, Brewhouse, bottling plant, waste treatment plant, factory maintenance and repair/
fabrication shop. Each sector consists of two or more sub sectors and each subsector have 4-
10 of machines. Chief engineer requires to track the maintenance and repair all the
machineries with minimal disruption to production and he must maintain healthy inventory
of spare parts which consist of over 5000s items, track the progress of every jobs, Identify

problematic arias, Track engineers and mechanics work logs and efficiency and monitor
system downtime.
3.1. Explain what business intelligence is and the tools and technologies associated with it by
taking relevant examples to the organization given in the scenario.
3.2. Design a Managerial dash board for chief engineer using various data visualizations
methodologies that includes 6-8 widgets to present required information. Apply appropriate
customizations that can utilize to improve the managerial dashboard designed above .
Critically evaluate how your Dashboard design and the suggested enhancement could
optimize chief engineer’s performance by delivering accurate and reliable information to
increase his effectiveness.
Task 4
4.1. Discuss how organizational decision-making process can be improved by implementing
business intelligence tools. Conduct a research to identify the organizations that have utilized
new business intelligent innovations and trends to improve their performance and to extend
BI systems to target audience, provide better competitive advantage within the market.
4.2. Sharing data within the organization through a BI tool can raise legal, ethical and
professional concerns. Explore the legal issues that may result when using business
intelligence tools (Eg: Data protection laws, Cyber security, etc.) and evaluate how the
chosen organization and extend the target audience / gain a competitive advantage by
securely exploiting Business Intelligence tools.

Acknowledgement
In arrangement of my task, I had to require the assistance and direction of a few regarded people,
who merit my most profound appreciation. As the completion of this task gave me much joy, I
would like to appear my appreciation Mr Selvam , my Module teacher for giving me a great rules
for task all through various discussions. I would moreover like to grow my appreciation to all those
who have specifically and in a roundabout way guided me in writing this assignment. In expansion
I would like to precise my appreciation to my classmates, to my guardians for making a difference
me in various ways to move forward the quality of the task.
Udari Ayachana Senanayake

Table Of Content
 Background Of the Organization

 Departments
 Department and Functions
 Functions and Process Diagram
 Data Organizing
 Structure Data
 Semi Structure Data
 Unstructured Data
 Software Applications and Drawbacks
 Level of management and decision marking
 Strategist level decision marking
 Teticale level decision marking
 Operational level decision marking
 Business intelligent functionality
 Business analysis
 Decision marking
 Problem solving
 Business innovation
 Information system
 TPS
 MIS
 KMS
 EIS
 DSS
 Business Intelligent tools and technology
 BCG matrix
 Macro analysis
 MICO analysis
 Dash board Engineering department
 Main Dash board of Engineering department

 Master dash board of ALE organization
 Business intelligent tools and decision marking
 Predicative analysis
 Forecasting analysis
 Data mining
 Trend analysis
 Information Risk and security
 Information security standards legal process
 Information standards process
 Information security policy
 Information security rules and regulations
 Information security recommendation for Future customers /Audience ALE company

Background of the Organization
Yard of Brew could be a large-scale brewery in Sri Lanka and well build up company control 20%
showcase share of lager showcase which is the 2nd greatest showcase share from whole brew
advertise. The company have mechanized generation line incorporate plants, Brewhouse and
bottling plant and each control by partitioned inserted package not permitted to get to operational
information stores but can be arranged to produce CSV or exceed expectations operational
information record at the conclusion of each bunch. The company comprises of numerous divisions
dependable for each operations of the organization such as Generation, Designing, HR/Legal, fund,
Deals and promoting, Obtainment, Organization, Quality control, Investigate and improvement, IT
and each and each office have its possess operational frameworks to record keeping purposes and
each operational application program created by professionally.Each division oversees by a
division supervisor. For an case, generation office oversees by the generation supervisor and he is
mindful for oversee all generation related operations in sub divisions. Plants ,Brewhouse ,Bottling
plant, crude fabric and wrap up items stores and each sub division overseen by operational director.
This various leveled arrangement reproduces all through most of the office. Upper administration
of brewery required to solidify all these information in to one information distribution center with
the information contain within the bequest framework as well. Other than that upper administration
required to join each outside information approximately company and items from different
information collection and investigate offices the commerce cleverly framework. Those outside
information accessible as JSON/XML information records, plain content reports, social media
comments/posts and all negative and positive online comments almost organization and items.
Upper administration of company accept more you know almost organization and the outside
environment you have got way better completion advantage. Have potential to control greater
showcase share and viably gotten to be number 1 lager in Sri Lanka

Departments
 Production
 Engineering
 HR/Legal
 Finance
 Sales and marketing
 Procurement
 Administration
 Quality Control
 Research and Development
 IT
Departments and Functions
 Production
 Helps in Facing Competition

 Helps in Expansion and Growth
 Selection Of Products and its Design
 Production Planning and control
 Location of Facilities
 Machines Maintenance and Replacement
 Enhances Good Will and Reputation of Business
 Engineering
 Repairs and maintenance

 Water purification plant
 Brew house bottling plant

 Waste treatment plant
 Factory maintenance and repair/ fabrication shop.
 HR/Legal
 Legal Compliance
 Support for business strategy
 Employee data and information systems
 Personnel Policies
 Employee relations/Labor relations
 Compensation and benefits
 Performance management
 Training and Development
 Finance
 Financial Analysis and Forecasting as needed

 Budget Preparation
 Budget Control
 Maintenance and control of accounting records
 Accounts Payable
 Debt Service
 Payroll Processing
 Financial Report
 Coordination of the annual audit
 Promotion
 Physical Distribution
 Transportation
 Analyzing Market Information
 Marketing Planning
 Pricing of Product

 Customer Support Services
 Packaging and Labeling
 Product Designing
 Procurement
 Service to the taxpayer

 Determining the best way to allocate resources
 Acts as its own department within the Organization
 Primary point of supplier contact and doing business with the organization under the law of
agency
 Authorized to award contracts in support of the organizations operations
 Administration
 Directing
 Staffing
 Organizing
 Planning
 Badgering
 Co-originating & Controlling
 Reporting and Recording
 Quality Control
 Sets inspection standards

 Selects inspection points
 Selects inspection instruments
 Generate deviation reports for rectifications
 Advises on inspection and quality control policy formulation

 Research and Development
 New product development

 Product improvement
 Competitive advantage
 Value added
 Product testing
 Efficiency gains
 Cost saving
 IT-Information Technology
 Security
 Life-cycle Management
 Purchasing
 Planning
 It Management
 Network Administration
 System Administration
 Systems Engineering
 Database Administration
 Application Management

Function and Process Diagram
Finance Department

HR Department

Sales And Marketing Department

Data Organization
Data organization is the hone of categorizing and classifying information to create it more usable.
Comparable to a record envelope, where we keep important reports, you’ll have to be organize
your information within the most consistent and efficient design, so you and anybody else who gets
to it can effectively discover what they’re looking for.Great data organization procedures are vital
since your information contains the keys to overseeing your company’s most profitable resources.
Getting bits of knowledge out of this information seem assist you get way better trade insights and
play a major part in your company’s success.Organization of data implies classification,
arrangement, graphical introduction and diagrammatic introduction of information. The strategies
that we utilize to organize information incorporate classification, organization, graphical
introduction and diagrammatic presentation.
Structure Data
A data structure may be a specialized arrange for organizing, preparing, recovering and putting
away information. There are a few fundamental and progressed sorts of information structures, all
outlined to orchestrate information to suit a particular reason. Data structures make it simple for
clients to get to and work with the information they require in suitable ways.Typical base data
sorts, such as integrability or floating-point values, that are accessible in most computer
programming dialects are for the most part deficiently to capture the consistent aim for information
preparing and utilize. However applications that ingest, control and create data must get it how
information ought to be organized to streamline preparing. Data structures bring together the
information components in a coherent way and encourage the compelling utilize, perseverance and
sharing of information. They give a formal show that depicts the way the information components
are organized. Data structures are the building squares for more modern applications. They are
planned by composing information components into a coherent unit speaking to an theoretical
information sort that has significance to the calculation or application. An case of an theoretical
information sort may be a "client title" that's composed of the character strings for "first name,"
"middle name" and "last name."

Semi Structure Data
Semi-structured data may be a shape of organized information that does not comply the
unthinkable structure of information models related with social databases or other shapes of data
tables, but in any case contains labels or other markers to isolated semantic components and uphold
progressions of records and fields inside the information. In this manner, it is additionally known as
self-describing structure. In semi-structured data, the substances having a place to the same lesson
may have distinctive attributes even in spite of the fact that they are assembled together, and the
attributes' arrange isn't important. Semi-structured data are progressively happening since the
approach of the Web where full-text archives and databases are not the as it were shapes of
information any longer, and distinctive applications require a medium for trading data. In object-
oriented databases, one regularly finds semi-structured data.
Unstructured Data
Unstructured data is data that's not orchestrated concurring to a pre-set information model or
pattern, and thus cannot be put away in a conventional social database or RDBMS. Content and
mixed media are two common sorts of unstructured substance. Numerous trade archives are
unstructured, as are e-mail messages, recordings, photographs, web pages, and sound records.From
80 to 90 percent of data produced and collected by organizations, is unstructured,, and its volumes
are developing quickly — numerous times speedier than the rate of development for organized
databases. Unstructured data stores contain a riches of data that can be utilized to direct trade
choices. In any case, unstructured data has verifiably been exceptionally troublesome to analyze.
With the assistance of AI and machine learning, modern computer program apparatuses are
developing that can look through endless amounts of it to reveal advantageous and noteworthy
commerce intelligence.

Software Application and Drawbacks
 Production
Software
 Accounting and inventory software

 Production management software (MES)
simple (MES)
advanced(MES)
corporate(MES)
 ERP system
 RWT system
 WMS system
Advantages
 Goods and services go where they are most in demand and free market responds quickly to
people’s wants and wide variety of goods and services.
 No need for and overriding authority to determine allocation of goods and services
 Producers and consumers are free to make changes to suit their aims
 Competition and the opportunity to make large profits, greater efficiency, innovation.
Disadvantages
 There is misallocation of resources
 It creates inequality of incomes
 It is not competent in providing certain services.

 It leads to inefficiency (market imperfection)
 It can encourage the consumption of harmful goods.
 Engineering
Software
 Finite Element Analysis (FEA) Software

 Microsoft Excel
 Visual Basic for Applications (VBA)
 MATLAB
 Python
 MechaniCalc
Advantages
 It's an evergreen branch
 A wide range of sub-disciplines
 Excellent pay potential
 Exciting workplaces
 Global Opportunities
 Innovations for the future
 Respected profession
Disadvantages
 Competitive atmosphere
 Educational requirements
 Extreme pressure
 Workload and hours
 Coursework can be quite difficult
 HR/Legal
Software
 Bitrix24
 Conrep's

 TalentCards
 TalentLMS
 Upstock
 WorkTango
 Flair
 Trello
 ADP Workforce
 Gusto
 Paycor
 monday.com
Advantages
 Human Resource Planning
 Hiring Workforce
 Retaining Employees
 Enhance Organization Effectiveness
 Handles Disputes And Queries
 Motivating Employees
 Improves Employee Relations
Disadvantages
 Costly Setup
 Recent Origin
 Unpredictability
 Improper Development Programmers
 Insufficient Information
 Finance
Software
 QuickBooks
 Kissflow Finance & Ops Cloud
 Zoho Finance Plus
 Xero

 Oracle Financials Cloud
 Sage Intacct
Advantages
 Better Decision Making
 Transparency Of Information
 Finance Control
 Enhances Managerial Efficiency
 Profit Maximization And Wealth Maximization
 Determines Adequate Capital
 Avoids Debts
Disadvantages
 Costly
 Rigidity
 Determination Of Standards
 Difficulty In Applying Control Measures
 Problems In Recognizing Deviation

Software
 Marketo
 Vocus
 HubSpot
 Yesware
 Sailthru
 Optimove
 LocalVox
 MailChimp
Advantages
 Marketing that is properly researched and targeted will bring new and returning customers
 Opinions of current and former customers can identify areas for improvement
 Raising brand awareness

 Allows for a more personal relationship between the business and the customer
 Increased market share
 Better Qualified Leads.
 Better Engagement and Stronger Relationships.
 Accurate Buyer Personas.
 Better and Clearer Feedback.
 Stay Ahead of the Competition.
 Increased Revenue.
 Better Marketing Materials.
Disadvantages
 Marketing can be expensive and drain profits, especially for smaller businesses
 It's difficult to accurately assess the cost benefit of a marketing campaign
 Not all campaigns are successful because they were not carefully researched and planned
 The business may require additional staff to assist with advertising
 The cost of branded items used for advertising reduces profit margins
 The time required to keep information updated on websites and social media may require
additional staff
 Procurement
Software
 ProcureWare
 Procurify
 Basware
 Aestiva Procurement
 Precoro
 ReQlogic
 Purchasing Workflow
 ePurchase
Advantages
 Cost Reduction
 Extra Resourcing

 Transparency
 Planning Vs Performance
 Future Strategy Development
Disadvantages
 Over reliance on technology and the disabling of due diligence
 Lack of buy in and resistance to change from employees
 Increased Complexity
 Poor Integration with existing systems
 Cost,Cost,Cost
 Administration
Software
 Envoy Visitors
 Dialpad
 Kisi
 HelloSign
 Robin
 Comfy
 Slack
 Trello
 Zoom
Advantages
 Good organizational skills
 Fast and efficient
 Detail-oriented
 Prioritize tasks
 Work autonomously
 Good communications skills
 Good tolerance
 Positive in approach
Disadvantages
 Piled tasks It is quite a job to manage

 Patience beyond limits This job requires patience to a large extent
 Work v\s pay
 Motivational burden
 Working independently
 Steps and processes
 Quality Control
Software
 QT9 QMS
 Inspect2GO
 MasterControl
 Qualio
 QCBD
 uniPoint
 DevonWay QMS
 InspectionXpert
 Arena QMS
 1Factory
 Global Vision
Advantages
 Encourages quality consciousness
 Satisfaction of consumers
 Reduction in production cost
 Most effective utilisation of resources
 Reduction in inspection costs
 Increased goodwill
 Higher morale of employees
 Improved employer-employee relations
Disadvantages
 It does not prevent waste of resources when products are faulty

 The process of inspecting the goods or service costs money, e.g. the wages paid to the
inspectors, the cost of testing goods in the laboratory
 It does not encourage all workers to be responsible for quality
 IT
Software
 NetSuite
 Freshdesk
 mHelpDesk
 Agiloft
 SolarWinds Service Desk
 Cherwell IT Service Management
Advantages
 Communication
 Globalization and cultural gap
 Availability
 Creation of new types of jobs
 Cost effectiveness and productivity
Disadvantages
 Unemployment and lack of job security
 Dominant culture
 Security issues
 Implementation expenses

Level Of Management and Decision Marking
The management decisions are classified into three levels or categories:
Figure 1 Three Levels Decisions Marking
Source ( https://www.yourarticlelibrary.com/wp-content/uploads/2015/06/image_thumb159.png)
Strategic Level Decisions Marking
Strategic planning includes choosing and creating key plans to attain key goals (or objectives). Beat
administration regularly creates the key plans. These choices or plans are ordinarily long term
choices, which are having suggestions for the following five a long time and over. Parcel of chance
and instability is included in long term or vital level arranging. Strategic planning needs a through
checking and investigation of outside environment to look for information.
The strategic operations planning choices include:
 Technology decisions: Choice of suitable innovation, equipment’s, handle choice and degree
of automation.
 Capacity decisions: Amount, timing and type.
 Facilities decisions: Estimate, area and specializations
 Vertical integration: Course, degree and balance
The vital level generation arranging is concerned with choices, which are having suggestions for
the following five to ten a long time. These choices are basic to the victory and way better
execution of the organization. These choices impact the competitive positions of the association
and offer assistance to position the operations methodology of the organization.

Characteristics of Strategic Production/Operational Planning:
 Strategic level production arranging makes a difference to attain the objectives within the best
conceivable way.
 It makes a difference to realize the competitive points of interest and to create center
competence.
 It makes a difference to create qualities and kill shortcomings to en-cash the accessible
opportunities.
 It gives course to development and improvement of business.
 Key level arranging lays establishments for strategic objectives and operational goals.
 These arranging choices are basic to victory or failure of the organization.
 Vital choices are to be taken with less data conjointly within the environment of instability and
risk.
 All the key level arranging is continuously related with hazard and it is utilized in a few cutting
edge presumption.
Tactical Level Decisions Marking
Tactical planning is done at center administration level, which primarily includes the asset
acquisitions and utilizations to realize the authoritative objectives. Strategic plans cover shorter
time outlines and are related with less instability and subsequently lower chance as compared to
key planning.Tactical level generation arranging could be a medium term arranging. (A arranging
period extending between 2 to 3 a long time). Tactical arranging is primarily concerned with
choosing particularly how the resources of the association will be used to realize the hierarchical
key objectives. Tactical planning includes less vulnerability and subsequently lower hazard
compared to key arranging. Basically the arranging requires inside produced data.
Tactical planning decisions include:
 Building up parameters for measuring operational proficiency and productivity.
 Making plans to make strides utilization of existing resources.
 Get ready gear and labor planning.
 Arranging for modernization of the encourages and automation.
 Particular innovation and apparatuses to upgrade generation productivity or productivity.
 Plans work plans for handle overhaul, strategies change and work design.

 Make or purchase decision.
 Projections with respect to expertise prerequisites for future work task and plan the aptitude
improvement plans.
 Arranging for medium term upkeep (preventive and condition observing) to improve the
accessibility of generation offices.
Characteristics of Tactical Production Plan:
 Arranging for the medium term extending between 2–3 years.
 Center is on settling execution parameters and creating information to compare genuine and
arranged execution and taking steps to diminish hole between arranged and actual.
 Plans plans for compelling usage of existing resources.
 Plans to improve hardware accessibility and by and large efficiency of the generation work.
Operational Level Decisions Marking
The operational planning choices are taken at the foot level of administration and these are
schedule choices. These plans are arranged to set up activities vital for accomplishing operational
objectives. These cover shorter time outline i.e. inside a year. No or exceptionally less vulnerability
in these plans and data required is inside. They are expressed in positive quantitative terms and can
be spelt out in terms of time and targets. The lower level administration creates operational plans
and the arranging skyline is (greatest) one year. These plans establish actions that are essential to
attain operational objectives. These plans are deterministic within the sense that instability is
exceptionally moo. The plans are communicated in terms of activities, which can be evaluated.
Characteristics of Operational Level Production Plans:
 Plans are definite, and action oriented.
 Plans are expressed in terms of parameters, which can be quantified.
 Plans give the detailed instructions regarding.
 What is to be done?
 Who should do?
 When and where?
 The plans are quantified and are expressed in measurable units and hence comparison between
planned and actual is easy.

It helps to monitor the progress of the plan and take corrective action if needed to achieve the
target.
Business intelligence functionalities

Business Analysis
Business analysis may be a combination of picking up knowledge from information utilizing

specific techniques, and performing assignments to distinguish the requirements of a business—
then, prescribing changes and giving arrangements that create esteem for the partners.
Numerous of the arrangements possibly have program and computerized data-based
components, but can moreover join organizational changes, like making strides forms, creating
modern approaches, and locks in in key planning.Business analysts are specialists of change—
professionals who analyze a trade or organization, by recording its frameworks and forms,
evaluating its commerce show, distinguishing vulnerabilities, and concocting solutions.
Business analysts go by many other job titles, including:
 Business Architect
 Business Intelligence Analyst
 Business Systems Analyst
 Data Scientist
 Enterprise Analyst
 Management Consultant
 Process Analyst
 Product Manager
 Product Owner
 Requirements Engineer
 Systems Analyst
Bear in mind that a few organizations moreover utilize the term “IT Business Analyst.” In spite
of the fact that there appears to be no clear agreement with respect to the contrasts between the
two positions (and, in truth, numerous organizations utilize them traded), a few circles note that
the IT Business Analyst works more with program methodologies. Once the business analysis
definition is bolted down, the more curiosity-driven reader may take after up by inquiring, “In

that case, what is commerce affect analysis?” Trade affect examination may be a hone that’s of
specific significance in these days of pandemic-induced business shutdowns. Business affect
analysis, or BIA, points to foresee and distinguish the financial and operational impacts of
commerce disturbance. You'll be able be beyond any doubt that some time recently numerous
businesses closed briefly due to the coronavirus, they propelled commerce affect analysis
studies.
Figure 2 Business Analysis Techniques
Decision Making
Decision making is the method of making choices by distinguishing a decision, gathering data, and
assessing elective resolutions. Employing a step-by-step decision-making handle can assist you
make more ponder, astute choices by organizing important data and characterizing alternatives.
Types of decisions
Decisions are portion of the manager's transmit. Difficult choices may got to be made for the
common great of the association. There are three types of decision in business:
 Strategic
 Tactical
 Operational

Figure 3 Decision Making Example
Principles of Decision Making:

Effective choice includes two vital aspects the reason for which it is planning, and the natural
circumstance in which it is taken. Indeed the leading and adjust choice may gotten to be
ineffectual in case these angles are overlooked; since in decision-making there are so numerous
interior and exterior chains of unavoidable responses.
If certain principles are taken after for decision-making, such multidimensional responses can
for the most part be overcome.

Figure 4 Principles Of Decision Making
Problem Solving
Problem solving is the act of defining a problem; determining the cause of the problem identifying,
prioritizing, and selecting alternatives for a solution; and implementing a solution.
Figure 5 Problem Solving Chart

In arrange to successfully oversee and run a effective organization, authority must direct their
workers and create problem-solving methods. Finding a appropriate arrangement for issues can be
finished by taking after the essential four-step problem-solving handle and methodology laid out
below.
Step Characteristics
Define the problem  Differentiate fact from opinion
 Specify underlying causes
 Consult each faction involved for
information
 State the problem specifically
 Identify what standard or expectation is
violated
 Determine in which process the problem
lies
 Avoid trying to solve the problem without
data
Generate alternative solutions  Postpone evaluating alternatives initially

 Include all involved individuals in the
generating of alternatives
 Specify alternatives consistent with
organizational goals
 Specify short- and long-term alternatives
 Brainstorm on others' ideas
 Seek alternatives that may solve the
problem
Evaluate and select an alternative  Evaluate alternatives relative to a target
standard
 Evaluate all alternatives without bias
 Evaluate alternatives relative to established
goals
 Evaluate both proven and possible
outcomes
 State the selected alternative explicitly
Implement and follow up on the solution  Plan and implement a pilot test of the
chosen alternative
 Gather feedback from all affected parties
 Seek acceptance or consensus by all those
affected
 Establish ongoing measures and monitoring
 Evaluate long-term results based on final
solution
Table 1 Problem Solving Characteristics

Business innovation
Business innovation is when an association presents unused forms, administrations, or items to

influence positive alter in their business. This may incorporate progressing existing strategies or
hones, or beginning from scratch. Eventually the objective is to reinvigorate a business, making
unused esteem and boosting development and/or productivity.
Three models of business innovation
There is more than one way to innovate and oraganization of distinctive ages and sizes will have
diverse reasons for setting out on a handle of commerce development. For a few it may be a case of
re-assessing the ways in which the trade produces income, for others it may be fundamental to
move into a diverse industry inside and out - or indeed to make spanking modern one! Some time
recently setting out on any advancement cycle, it is critical that associations get it the different
diverse Business innovation models accessible to them.
Revenue model innovation
If expanding benefits is the most driver for trade innovation, numerous associations may select to
alter their income show as a to begin with port-of-call. This may include re-assessing the items or
administrations advertised or taking another look at the company’s estimating methodology.
Advancement does not need to be radical, some of the time changing indeed one component can
abdicate noteworthy comes about.
Business model innovation
This demonstrate of business innovation requires associations to recognize which of their forms,
items or administrations can be progressed to boost the company’s productivity. Advancement in
this case might allude to shaping unused associations, outsourcing particular errands or actualizing
unused advances.
Industry model innovation
Arguably the foremost radical demonstrate of trade advancement, driven associations can select to
alter industry totally for the purposes of advancement - or indeed make a entirety modern industry
for themselves. Undoubtedly, companies can win a unused rent of life by taking after illustrations
such as Virgin’s move from planes to broadband.

Information System
Transaction Processing System (TPS)
Transaction processing systems are utilized to record day to day commerce exchanges of the
organization. They are utilized by clients at the operational administration level. The most
objective of a transaction processing framework is to reply schedule questions such as;
 How printers were sold today?
 How much inventory do we have at hand?
 What is the outstanding due ?
By recording the day to day trade transactions, TPS system gives answers to the over questions in a
timely manner.
 The decisions made by operational managers are routine and highly structured.
 The information produced from the transaction processing system is very detailed.
For example, banks that grant out credits require that the company that a individual works for
ought to have a memorandum of understanding (MoU) with the bank. On the off chance that a
individual whose boss incorporates a MoU with the bank applies for a advance, all that the
operational staff needs to do is confirm the submitted archives. If they meet the necessities, at that
point the advance application archives are prepared. On the off chance that they don't meet the
necessities, at that point the client is exhorted to see strategic administration staff to see the
plausibility of marking a MoU.
Examples of transaction processing systems include;
 Point of Sale Systems – records daily sales
 Payroll systems – processing employees salary, loans management, etc.
 Stock Control systems – keeping track of inventory levels
 Airline booking systems – flights booking management

Management Information System (MIS)
Management Information Systems (MIS) are utilized by strategic directors to screen the
organization’s current execution status. The yield from a exchange preparing framework is utilized
as input to a administration data system. The MIS framework analyzes the input with schedule
calculations i.e. total, compare and summarizes the comes about to created reports that strategic
directors utilize to screen, control and foresee future performance. For case, input from a point of
deal framework can be utilized to analyze patterns of items that are performing well and those that
are not performing well. This data can be utilized to form future stock orders i.e. expanding orders
for well-performing items and diminish the orders of items that are not performing well.
Examples of management information systems include;
 Sales management systems – they get input from the point of sale system
 Budgeting systems – gives an overview of how much money is spent within the organization
for the short and long terms.
 Human resource management system – overall welfare of the employees, staff turnover, etc.
Strategic directors are capable for the semi-structured choice. MIS systems give the data required
to create the organized choice and based on the encounter of the strategic directors, they make
judgment calls i.e. anticipate how much of merchandise or stock ought to be requested for the
moment quarter based on the deals of the primary quarter.
Decision Support System (DSS)
Decision support systems are utilized by senior administration to create non-routine choices.
Decision support systems utilize input from inside frameworks (exchange preparing systems and
administration data systems) and outside systems. The fundamental objective of decision back
frameworks is to supply arrangements to issues that are interesting and alter habitually. Choice
bolster frameworks reply questions such as;

 What would be the impact of employees’ performance if we double the production lot at the
factory?
 What would happen to our sales if a new competitor entered the market?
Decision support systems utilize modern scientific models, and factual procedures (probability,
predictive modeling, etc.) to supply arrangements, and they are exceptionally interactive. Examples
of choice back systems incorporate;
 Financial planning systems – it empowers directors to assess elective ways of accomplishing
objectives. The objective is to discover the ideal way of accomplishing the objective. For case,
the net benefit for a trade is calculated utilizing the equation Add up to Deals less (Cost of
Goods + Costs). A monetary arranging system will empower senior administrators to inquire
what in case questions and alter the values for add up to deals, the fetched of products, etc. to
see the impact of the choice and on the net profit and discover the foremost ideal way.
 Bank loan management systems – it is utilized to confirm the credit of the credit candidate and
anticipate the probability of the advance being recuperated.
Knowledge Management System (KMS)
Knowledge management includes the collection, analysis, spread, and common administration of
all data that's had by an organization. A Knowledge Management System carries out these
capacities and takes after best hones to convey ideal comes about for the organization utilizing it in
an proficient and compelling manner. By definition, a Knowledge Management System (KMS)
could be a system for applying and using knowledge management standards to regularly empower
representatives and clients to form, share and discover pertinent data rapidly. A Knowledge
Management System may be a profitable device for any commerce working in our data-driven
computerized world, especially those that offer items and/or give administrations.Functionally, an
IT sponsored knowledge management system will collect, store, and recover knowledge, discover
sources of information, screen and mine storehouses for covered up data. It makes a difference
robotize the knowledge management process and makes efficiencies by giving key players with
more time to spend learning from and applying information experiences, data, and knowledge. A
fruitful Information Management System execution will:
 Manage and capture knowledge
 Search for and retrieve existing knowledge

 Disseminate knowledge, data, and information to those who need it, and
 Facilitate collaboration within and across teams
Each organization that utilizes a Knowledge Management System features a diverse approach to
knowledge management and so they are frequently connected in an unexpected way to realize the
different objectives and goals of organizations across different industries. Knowledge Management
isn't a Innovation Arrangement in Itself. While a Knowledge Management System may be a
innovation arrangement and the in general assignment of information management is encouraged
by innovation, knowledge management itself isn't a innovation teach, knowledge management as a
prepare has been around for decades, rising long some time recently the web and indeed computers
themselves.It is correct that a present day Knowledge Management System is intensely dependent
on IT systems, in any case, the assignment of knowledge management itself consolidates a few
other components such as organizational forms and its people. A Knowledge Management System
essentially supplements the knowledge management prepare by giving information capture
usefulness, configurable forms, and the implies to analyze, screen, and share information, data, and
organizational knowledge. For any company independent of measure and industry the utilization of
a vigorous KMS is fundamentally imperative for progressing victory, especially for organizations
that depend on data, knowledge, and data as portion of their day-to-day operations.
Executive Information System (EIS)

An executive information system (EIS) may be a decision support system (DSS) utilized to help
senior officials within the decision-making prepare. It does this by giving simple get to to
imperative information required to attain key objectives in an organization. An EIS ordinarily
highlights graphical shows on an easy-to-use interface. Executive data systems can be utilized in
numerous diverse sorts of organizations to screen endeavor execution as well as to recognize
openings and issues.

Figure 6 Executive Information System
Business Intelligent Tools And Technology
BCG Matrix
BCG matrix (too alluded to as Growth-Share Matrix) may be a portfolio planning model utilized to
examine the items within the business’s portfolio concurring to their development and relative
showcase share. The show is based on the perception that a company’s commerce units can be
classified into four categories:
 Cash Cows
Low Development, High Advertise Share Cash cows are items with noteworthy ROI but working
in a developed showcase which needs advancement and development. These items creates more
cash than it expends. Usually, these items fund other exercises in advance (counting stars and
question marks).
 Stars
High Development, High Advertise Share Star units are pioneers within the category. These items
have
A critical showcase share, subsequently they bring most cash to the business.
A high development potential that can be utilized to extend advance cash influx.

With time, when the showcase develops, these stars ended up cash bovines that hold colossal
showcase offers in a moo development advertise. Such bovines are drained to finance other
imaginative items to create unused stars.
 Question Marks
High Development, Low Showcase Share Question marks have a tall development potential but a
low showcase share which makes their future potential to be doubtful. Since the development rate
is tall here, with the proper techniques and speculations, they can ended up cash cows and
eventually xstars. But they have low advertise share so off-base speculations can downsize them to
Dogs indeed after parts of speculation.
 Dogs
Dogs Low Development, Low Showcase Share Dogs hold low advertise share and work in a
showcase with a low development rate. Not one or the other do they create cash nor do they require
colossal cash. In common, they are not worth contributing in since they create low or negative cash
returns and may require expansive wholes of cash to back. Due to low showcase share, these items
confront taken a toll impediments.
Macro Analysis
The Macro Environment Analysis is the primary step of a vital investigation which in turn kicks off
the traditional; key planning cycle; it is now and then alluded to as an outside investigation, a bug
investigation or a pestle analysis.

Figure 7 Discovering Strategy
The reason of the Large scale Environment Analysis is to distinguish conceivable openings and
dangers that will affect on your industry as a entirety which are exterior the control of your
industry. The objective of completing a large scale environment analyses is to reply the taking after
questions
 What environmental factors will affect the growth of our industry as a whole?
 What is the likely cumulative impact of all of the things that affect the growth of our industry
i.e. will our industry grow or shrink over the next 3-15 years?
Figure 8
Within the macro environment examination your recognized openings and dangers may influence
numerous businesses, for case: a conceivable intrigued rate rise will influence the sum of

expendable wage individuals have. A lessening in expendable wage seem influence the travel
industry, bars and clubs, moviegoers, eateries, clothing, kids birthday party scenes and the building
and redesign businesses alike.
Micro Analysis
Micro analysis is one strategy utilized to watch pore sizes straightforwardly after amplifying the
test. The pore structure on the area of test is watched with a certain amplification, the pore number
and measure can be measured within the field of see with standard scale, and the pore estimate and
dispersion can be calculated, in which the pore measure dispersion is the rate of the pore numbers
totally different pore estimate ranges.
Figure 9 Micro Analysis Example
Dash board Engineering Department ( Repairs and Maintains)

Figure 10 Repairs and maintenance
Main Dash board of Engineering Department
Figure 11 Main Dash board Engineering Department
Months Maintance Repairs

JAN 3000 3456
FEB 4500 2340
MAR 7000 8767
APR 5500 9087
MAY 2000 2456
JUN 9500 1245
AUG 6400 7800
SEP 2500 3200
OCT 9000 1200
NOV 8900 5845
DEC 5800 1345
Table 2

REPAIRS AND MAINTENANCE
Maintance Repairs
10000
9000
8000
7000
6000
5000
4000
3000
2000
1000
0
JAN FEB MAR APR MAY JUN AUG SEP OCT NOV DEC
Figure 12
Months Value Design Value

JAN 4000 4500
FEB 9000 2500
MAR 7500 7800
APR 7000 7500
MAY 4500 2450
JUN 8500 9000
AUG 6700 7900
SEP 3400 3500
OCT 7800 1500
NOV 5050 6000
DEC 2350 1300
Table 3
BREW HOUSE BOTTLING PLANT

10000
9000
8000
7000
6000
5000
4000
3000
2000
1000
0
Value Desing Value

Figure 13
Week
Actual Value Design Value
Days
SUN 6900 6950
MUN 1000 7650
TUE 4500 1600
WEN 5600 5700
THU 7800 7800
FRI 2000 2100
SAT 1500 1700
Table 4
WATER PURIFIACTION PLANT

SAT
FRI
THU
WEN
TUE
MUN
SUN
0 1000 2000 3000 4000 5000 6000 7000 8000 9000
Desing Value Actual Value
Figure 14
Months Population Cost

JAN 108 5000
FEB 90 200
MAR 65 7000
APR 120 8000
MAY 90 2500
JUN 145 9500
AUG 200 8000
SEP 300 2000
OCT 350 1000
NOV 505 7000
DEC 250 1700
Table 5

WASTE TREATMENT PLANT
Series1 Series2
10000
9000
8000
7000
6000
5000
4000
3000
2000
1000
0
Figure 15
Week
Cost Per Day Monthly Cost
Days
SUN $3 19000
MUN $2 10000
TUE $5 16000
WEN $7 57000
THU $5 17800
FRI $3 45000
SAT $6 97000
Table 6

FACTORY MAINTENANCE AND
REPAIR
$120,000
$100,000
$80,000
$60,000
$40,000
$20,000
$0
0 1 2 3 4 5 6 7 8
Cost Per Day Monthly Cost
Figure 16

Master Dash board of ALE Organization
Months Maintance Repairs

JAN 3000 3456
FEB 4500 2340
MAR 7000 8767
APR 5500 9087
MAY 2000 2456
JUN 9500 1245
AUG 6400 7800
SEP 2500 3200
OCT 9000 1200
NOV 8900 5845
DEC 5800 1345
Table 7

ENGINEERING DEPARTMENT
(REPAIRS AND MAINTENANCE)
Maintance Repairs
10000
9000
8000
7000
6000
5000
4000
3000
2000
1000
0
Figure 17
Factors Weights Ratings

Labor availability 20 5
Facility of transportation 15 4
Land Availability 25 8
Tax benefits 20 6
Preference of the owner 30 2
Table 8
PRODUCTION DEPARTMENT
(LOCATION OF FACILITIES)
25 30
20 15 20
5 8 6
ty n 4 ty ts r 2
ili tio ili efi ne
i l ab rta l ab e n ow
va po ai xb th
e
a ns Av Ta
or tra nd of
b f La ce
La yo en
lit er
ci ef
Fa Pr
Weights Raitings
Figure 18

Item Agree Disagree
T1 53 18
T2 50 14
T3 60 16
T4 65 19
T5 70 17
T6 40 15
T7 49 17
Table 9
HR/LEGAL DEPARTMENT
(TRANING AND DEVELOPMENT)
T7
T6
T5
T4
T3
T2
T1
0 10 20 30 40 50 60 70 80
Disagree Agree
Figure 19
Product No: Sales price ( $) Production cost ( $ )
1 7 1.2
2 8 1.2
3 9 1.16
4 20 1
5 5 1.1
6 11 1.16

7 15 1.5
8 2 2
9 19 1.25
10 5 3
11 12 3.1
Table 10
SALES AND MARKETING DEPARTMENT

( PRICING OF PRODUCT)
25
20
15
10
0
1 2 3 4 5 6 7 8 9 10 11
Product No: Sales price ( $) Production cost ( $ )
Figure 20
Control Process Low High

Planning 3.24 2.67
Monitoring 2.73 2.61
Evaluating 2.49 2.12
Rewarding 1.09 1.20
Table 11

FINANCE DEPARTMENT
(BUDGET CONTROL)
3.5
3
2.5
2
1.5
1
0.5
0
Planning Monitoring Evaluating Reawarding
Low High
Figure 21
Element of Marketing Strategy Minimum Maximum

Price Policy Doesn't differ outside 1 7
Price policy differs from country
3 6
to country
Different positioning than that in
2 3
Greece
Training staff 1 4
Table 12
SALES AND MARKETING DEPARTMENT

( MARKETING STRATEGY)
8
7
6
5
4
3
2
1
0
0.5 1 1.5 2 2.5 3 3.5 4 4.5
Minimum Maximum

Figure 22
Category Amount %
Income Tax 4.49% 125.50%

Franchise Tax 1.64% 114.40%
Property Tax 2.65% 90.30%
Sales Tax 1.72% 127.50%
Excise Tax 0.90% 95.80%
Table 13
PROCUREMENT DEPARTMENT
(SERVISE TO THE TAXPAYER)
Excise Tax
Sales Tax
Propety Tax
Franchise Tax
Income Tax
0.00% 20.00% 40.00% 60.00% 80.00% 100.00% 120.00% 140.00%
% Amount
Figure 23
EMPNO ENAME DEPNO

1 Udari 20
2 Udani 40
3 Ridmi 60
4 Vindula 80
5 Piyumi 100
Table 14

ADMINISTRATION DEPARTMENT
(REPORTING AND RECORDING )
120
100
80
60
40
20
0
Udari Udani Ridmi Vindula Piyumi
1 2 3 4 5
Figure 24
Special Genaral
Lots Size Inspection Inspection
Level Level
2 to 8 1 4
9 to 15 1 2
26 to 50 2 3
91 to 150 3 1
151 to 200 4 3
Table 15
QUALITY CONTROL
( SETS INPECTION STANDARDS)
4.5
4
3.5
3
2.5
2
1.5
1
0.5
0
2 to 8 9 to 15 26 to 50 91 to 150 151 to 200
Special Inspection Level Genaral Inspection Level
Figure 25

Person
Person Name Department Salary
ID
1 NIMMI EN 40000
2 RIDMI IT 50000
3 MAYUMI QC 30000
4 UDARI FINANCE 20000
Table 16
IT DEPARTMENT
(SECURITY)
60000
50000
40000
30000
20000
10000
0
EN IT QC F I N A N CE
N I MMI R I DMI MA Y U MI U DA R I
1 2 3 4
Figure 26

Business Intelligent tools and Decision Marking
Predictive Analytics
Predictive analytics may be a department of advanced analytics that produces predictions almost
future results utilizing verifiable information combined with measurable modeling, information
mining methods and machine learning. Companies utilize predictive analytics to discover designs
in this information to recognize dangers and openings.Predictive analytics is regularly related with
huge information and information science. Companies nowadays are swimming in information that
dwells over value-based databases, hardware log records, pictures, video, sensors or other
information sources. To pick up experiences from this information, information researchers utilize
profound learning and machine learning calculations to discover designs and make expectations
around future occasions. These incorporate direct and nonlinear relapse, neural systems, back
vector machines and choice trees. Learning gotten through predictive analytics can at that point be
utilized assist inside prescriptive analytics to drive activities based on predictive bits of knowledge.
Predictive analytics has developed nearby the development of enormous information frameworks.
As undertakings have amassed bigger and broader pools of information in Hadoop clusters and
other huge information stages, they have made expanded information mining openings to pick up
predictive insights. Increased advancement and commercialization of machine learning instruments
by IT merchants have moreover made a difference grow predictive analytics capabilities.
Figure 27 Predictive analytics methodologies

Promoting, money related administrations and protections companies have been outstanding
adopters of predictive analytics, as have expansive look motor and online administrations suppliers.
Predictive analytics is additionally commonly utilized in businesses such as healthcare, retail and

fabricating. Business applications for prescient analytics incorporate focusing on online
promotions, analyzing client behavior to decide buying designs, hailing possibly false money
related exchanges, distinguishing patients at hazard of creating specific therapeutic conditions and
identifying looming parts disappointments in mechanical gear some time recently they happen.
Predictive analytics requires a tall level of ability with factual strategies and the capacity to
construct prescient information models. As a result, it's ordinarily within the space of information
researchers, analysts and other gifted information investigators. They're bolstered by information
engineers, who offer assistance to assemble important information and plan it for investigation, and
by computer program engineers and trade examiners, who offer assistance with information
visualization, dashboards and reports.Data scientists utilize predictive models to explore for
relationships between distinctive information components in site clickstream information,
understanding wellbeing records and other sorts of information sets. Once the information
collection has happened, a measurable show is defined, prepared and adjusted as required to create
exact comes about. The show is at that point run against the chosen information to create
predictions. Full information sets are analyzed in a few applications, but in others, analytics teams
utilize information testing to streamline the process. The information modeling is approved or
changed as extra data gets to be accessible.
Figure 28 Data management process

The predictive analytics prepare isn't continuously direct, and relationships frequently display
themselves where information researchers aren't trying. To find that reason, a few endeavors are
filling information researcher positions by contracting individuals who have scholastic foundations
in material science and other difficult science disciplines. In keeping with the logical strategy, these
specialists are comfortable going where the information leads them. Indeed in the event that
companies take after the more ordinary way of enlisting information researchers prepared in math,
measurements and computer science, having an open intellect almost information investigation
could be a key trait for successful predictive analytics.
Forecasting Analytics
Forecasting may be a technique that employments authentic information as inputs to form educated
gauges that are prescient in deciding the heading of future patterns. Businesses utilize determining
to decide how to distribute their budgets or arrange for expected costs for an up and coming period
of time. Typically ordinarily based on the anticipated request for the products and administrations
advertised.
Investors utilize forecasting to decide in the event that occasions influencing a company, such as
deals desires, will increment or diminish the cost of offers in that company. Forecasting moreover
gives an imperative benchmark for firms, which require a long-term point of view of operations.
Stock examiners utilize estimating to extrapolate how patterns, such as GDP or unemployment,
will alter within the coming quarter or year. The advance out the forecast, the higher the chance
that the gauge will be wrong. At long last, analysts can utilize forecasting to analyze the potential
affect of a alter in trade operations.. For occasion, information may be collected with respect to the
affect of client fulfillment by changing commerce hours or the efficiency of workers upon
changing certain work conditions.
Forecasting addresses a issue or set of information. Financial analysts make suspicions with respect
to the situation being analyzed that must be built up some time recently the factors of the
forecasting are determined. Based on the things decided, an suitable information set is chosen and
utilized within the control of data. The information is analyzed, and the figure is decided. At last, a
confirmation period happens where the estimate is compared to the actual comes about to set up a
more precise show for determining within the future.

Forecasting in engineering is one of the most important topics when it comes to optimization,
which is related to energy savings, material savings, increasing efficiency, and appropriate and
correct decisions at the level of a company, institution, city, or region.Forecasting errors are usually
penalized drastically.
Figure 29 Forecasting Example

Data Mining
Data mining may be a prepare utilized by companies to turn crude information into useful data. By
utilizing program to search for designs in expansive clusters of data, businesses can learn more
approximately their clients to create more successful promoting methodologies, increment deals
and diminish costs. Data mining depends on compelling information collection, warehousing, and
computer handling.Data mining includes investigating and analyzing huge pieces of data to gather
significant designs and patterns. It can be utilized in a assortment of ways, such as database
promoting, credit chance administration, extortion discovery, spam E-mail sifting, or indeed to
perceive the opinion or supposition of users. The information mining handle breaks down into five
steps. To begin with, organizations collect information and stack it into their information
distribution centers. Following, they store and oversee the information, either on in-house servers
or the cloud. Trade investigators, administration groups, and data innovation experts get to the
information and decide how they need to organize it. At that point, application computer program
sorts the information based on the user's comes about, and at last, the end-user presents the
information in an easy-to-share arrange, such as a chart or table.
Figure 30 Data Mining Architecture

Trend Analysis
Trend analysis is a procedure utilized in specialized analysis that endeavors to anticipate future
stock cost developments based on as of late watched drift information. Trend analysis
employments chronicled information, such as cost developments and exchange volume, to figure
the long-term heading of showcase sentiment.Trend analysis tries to predict a trend, such as a bull
showcase run, and ride that slant until information proposes a slant inversion, such as a bull-to-bear
advertise. Trend analysis is supportive since moving with patterns, and not against them, will lead
to benefit for an speculator. It is based on the thought that what has happened within the past gives
dealers an thought of what will happen within the future. There are three fundamental sorts of
patterns: brief-, middle of the road- and long-term.A trend could be a common course the showcase
is taking amid a indicated period of time. Patterns can be both upward and descending, relating to
bullish and bearish markets, separately. Whereas there's no indicated least sum of time required for
a heading to be considered a slant, the longer the heading is kept up, the more striking the
trend.Trend analysis is the method of looking at current patterns in arrange to foresee future ones
and is considered a form of comparative investigation. This will incorporate endeavoring to decide
whether a current showcase drift, such as picks up in a specific advertise segment, is likely to
proceed, as well as whether a slant in one advertise range seem result in a slant in another. In spite
of the fact that a trend analysis may include a huge sum of information, there's no ensure that the
comes about will be correct. In arrange to start analyzing applicable information, it is vital to to
begin with decide which advertise portion will be analyzed. For occasion, you may center on a
specific industry, such as the car or pharmaceuticals segment, as well as a specific sort of venture,
such as the bond market.Once the division has been chosen, it is conceivable to look at its common
execution. This may incorporate how the segment was influenced by inner and outside powers. For
case, changes in a comparative industry or the creation of a unused legislative direction would
qualify as powers affecting the advertise. Investigators at that point take this information and
endeavor to foresee the heading the showcase will take moving forward. Critics of slant
investigation, and specialized exchanging in common, contend that markets are effective, and
already price in all accessible data. Which means that history does not essentially ought to rehash
itself which the past does not foresee long-term . Disciples of essential examination, for illustration,
analyze the budgetary condition of companies utilizing monetary explanations and financial models

to foresee future costs. For these sorts of speculators, day-to-day stock developments take after a
arbitrary walk that cannot be deciphered as designs or trends.
Trend trading procedures endeavor to confine and extricate benefit from patterns by combining a
assortment of specialized markers together with the money related instrument's cost activity.
Ordinarily, these incorporate moving midpoints, force markers, and trendiness, and chart patterns.
Moving midpoints methodologies include entering into long, or brief, positions when the short-
term moving normal crosses over, or underneath, a long-term moving normal. Force marker
procedures include entering into positions when a security is showing solid energy and leaving
when that melts away. Trendiness and chart design methodologies include entering long, or brief,
positions when a security is trending higher, or lower, and putting a stop-loss underneath, or over,
key trend line bolster levels to exit the trade.
Figure 31 Trade Analysis example

Information Risk and Security
Number Risk Solution Existing Solution Monitoring

1 Virus To Use Special Virus Use Firewall Everyday
Monitoring
Firewall
2 Cyber Instruction Instruction Detection Firewall Daily Morning
System 7am
3 Fire Fire Detection Fire Extinguisher All Days
Available
4 Hardware Automatic Backup Manual Once a Week
Failures
5 Theft Of Installation Security Guards Daily 7am to
Documents 11pm
6 Unauthorized Two Factor Software and Daily Morning
access Authentication Hardware Firewall

Information Security Standards Legal Process
Information Security Policy
Information security policy may be a set of rules, policies and methods planned to guarantee all
conclusion clients and systems inside an organization meet least IT security and information
security security requirements. ISP ought to address all information, programs, systems, facilities,
infrastructure, authorized users, third parties and fourth parties of an organization.An information
security policy points to sanction assurances and restrain the dispersion of information to as it were
those with authorized get to. Organizations make ISP to:
 Establish a general approach to information security
 Document security measures and user access control policies
 Detect and minimize the impact of compromised information assets such as misuse of data,
networks, mobile devices, computers and applications
 Protect the reputation of the organization
 Comply with legal and regulatory requirements like NIST, GDPR, HIPAA and FERPA
 Protect their customer's data, such as credit card numbers
 Provide effective mechanisms to respond to complaints and queries related to real or perceived
cyber security risks such as phishing, malware and ransomware
 Limit access to key information technology assets to those who have an acceptable use
Making an successful information security approach which meets all compliance requirements may
be a basic step in avoiding security occurrences like information spills and information breaches.
ISP are imperative for unused and set up organizations. Expanding digitization implies each
representative is producing information and a parcel of that information must be secured from
unauthorized get to. Depending on your industry, it may indeed be ensured by laws and
regulations. Sensitive information, personally identifiable information (PII), and mental property
must be ensured to a better standard than other data. Whether you like it or not, information
security (Info Sec) is imperative at each level of your organization. And exterior of your
organization. Increased outsourcing implies third-party merchants have get to to information as
well. Typically why third-party chance administration and seller hazard administration is portion of
any great data security arrangement. Third-party hazard, fourth-party hazard and seller hazard are

no joke.Information security policies have more than one reason. Since they have more than one
reason, they regularly feel unwieldy.
 Creating a repeatable and consistent process for managing information
 Educating workforce members around best practices and corporate security protocols
 Documenting controls to ensure people adhere to security measures
 Meeting mission-critical compliance requirements
 Establishing guidelines for detecting new threats and mitigating new risks
 Giving customers confidence over your organization’s security posture
 Ensuring appropriate access to IT and data resources on an “as needed” basis

Information Security Recommendation For Future Customers/Audience ALE Company
Highly recommend security of this company. They explain everything about it. Because of that i
can recommend their security methods. Not only that but also every department of the ALE
company gives guarantee to the security details of customers and employees of the company.
You can identify the development and the security of the ALE company through the details of
dash board chart, process diagram which I provided.
There are ten departments in the ALE company and they explain both advantages and
disadvantages and the software they use to continue their work. Because of that we can
recommend this company. ALE company is fulfill with intelligent functions. Not only that but also
we can see IPS,MIS,DSS,KMS and EIS in their information system. And also they use business
intelligent tools and technology. Dash board,main dash board , master dash board of the ALE
company are display and you can see it. And also they show their information risk and security in a
table. Because of these things we can highly recommend this ALE company has good security
stand.

Reference
 https://www.dineshbakshi.com/igcse-business-studies/people-in-business/revision-notes/
389-functions-of-different-departments
 https://www.slideshare.net/1esob/functions-of-different-company-departments
 https://www.nccc.com.tw/wps/wcm/connect/en/home/anout/organizationalStructure/
BusinessFunctions
 https://snacknation.com/blog/office-management-tools/
 https://niftypm.com/blog/the-top-30-office-management-software-tools/
 https://www.businessmanagementideas.com/management/departmental-organisation-
characteristics-advantages-and-disadvantages/9026
 https://smallbusiness.chron.com/benefits-disadvantages-functional-organizational-
structure-11944.html
 https://www.investopedia.com/terms/d/datamining.asp
 https://www.synopsys.com/glossary/what-is-security-risk-assessment.html#:~:text=A
%20security%20risk%20assessment%20identifies,holistically%E2%80%94from%20an
%20attacker's%20perspective.
 https://www.sciencedirect.com/topics/computer-science/security-risk-management
 https://www.researchgate.net/publication/
336822657_Forecasting_methods_in_engineering
 https://think.design/user-design-research/trend-analysis/#:~:text=There%20are%20three
%20types%20of,%E2%80%93%20geographic%2C%20temporal%20and
%20intuitive.&text=To%20analyze%20the%20trend%20within,defined%20by%20their
%20geographic%20location.

Grading Rubric
Grading Criteria Achieved Feedback
LO1 Discuss business processes and the mechanisms

used to support business decision-making.
P1 Examine, using examples, the terms ‘Business

Process’ and ‘Supporting Processes’.
M1 Differentiate between unstructured and semi-

structured data within an organisation.
D1 Evaluate the benefits and drawbacks of using

application software as a mechanism for business
processing.
LO2 Compare the tools and technologies associated

with business intelligence functionality
P2 Compare the types of support available for business

decision-making at varying levels within an
organization.
M2 Justify, with specific examples, the key features of

business intelligence functionality.
D2 Compare and contrast a range of information
systems and technologies that can be used to support
organisations at operational, tactical and strategic
levels.
LO3 Demonstrate the use of business intelligence tools
and technologies
P3 Determine, with examples, what business

intelligence is and the tools and techniques associated
with it.
P4 Design a business intelligence tool, application or
interface that can perform a specific task to support
problem-solving or decision-making at an advanced
level.
M3 Customise the design to ensure that it is user

friendly and has a functional interface.
D3 Provide a critical review of the design in terms of

how it meetsa specific user or business requirement and identify

what customisation has been integrated into the
design.
LO4 Discuss the impact of business intelligence tools
and technologies for effective decision-making
purposes and the legal/regulatory context in which
they are used
P5 Discuss how business intelligence tools can
contribute to effective decision-making.

P6 Explore the legal issues involved in the secure
exploitation of business intelligence tools.
M4 Conduct research to identify specific examples of
organisations that have used business intelligence
tools to enhance or improve operations
D4 Evaluate how organisations could use business
intelligence to extend their target audience and make

them more competitive within the market, taking
security legislation into consideration.
Udari Ayachana Senanayake KAN00034818

Udari Ayachana Senanayake KAN00034818

Higher Nationals: Internal Verification of Assessment Decisions - BTEC (RQF)

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Internal verification of assessment decisions – BTEC (RQF)

INTERNAL VERIFICATION – ASSESSMENT DECISIONS

Program title HND in Computing

Assessor Mr . Selvam Internal

Assignment title Applying BI solutions to enhance and improve business operations

Student’s name Udari Ayachana

List which assessment P Merit Distinction

Udari Ayachana Senanayake 1 KAN00034818

Internal Verifier signature Date

Programme Leader signature (if required) Date

Confirm action completed

Remedial action taken

Assessor signature Date

Udari Ayachana Senanayake 2 KAN00034818

Student Name/ID Udari Ayachana Senanayake (KAN00034818)

LO3 Demonstrate the use of business intelligence tools and technologies

Grade: Assessor Signature: Date:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

Udari Ayachana Senanayake 3 KAN00034818

Feedback: Student to Assessor

Udari Ayachana Senanayake 4 KAN00034818

Udari Ayachana Senanayake 5 KAN00034818

Udari Ayachana Senanayake 6 KAN00034818

Word Processing Rules

Udari Ayachana Senanayake 7 KAN00034818

I know that plagiarism is a punishable offence because it constitutes theft.

I understand the plagiarism and copying policy of Edexcel UK.

(Provide E-mail ID) (Provide Submission Date)

Udari Ayachana Senanayake 8 KAN00034818

Unit Number and Title Unit 14 : Business Intelligence

Unit Tutor Mr.Selvam

Assignment Title Business Process Support Mechanisms

Submission Date 23/12/2021

IV Name & Date

Udari Ayachana Senanayake 9 KAN00034818

Udari Ayachana Senanayake 10 KAN00034818

Udari Ayachana Senanayake 11 KAN00034818

Udari Ayachana Senanayake 12 KAN00034818

Udari Ayachana Senanayake 13 KAN00034818

Udari Ayachana Senanayake

Udari Ayachana Senanayake 14 KAN00034818

 Background Of the Organization

Udari Ayachana Senanayake 15 KAN00034818

Udari Ayachana Senanayake 16 KAN00034818

Udari Ayachana Senanayake 17 KAN00034818

 Sales and marketing

 Research and Development

Departments and Functions

 Helps in Facing Competition

 Repairs and maintenance

Udari Ayachana Senanayake 18 KAN00034818

 Financial Analysis and Forecasting as needed

 Sales and marketing

Udari Ayachana Senanayake 19 KAN00034818

 Service to the taxpayer

 Sets inspection standards

Udari Ayachana Senanayake 20 KAN00034818

 New product development

Udari Ayachana Senanayake 21 KAN00034818

Udari Ayachana Senanayake 22 KAN00034818