Service Information Center Models 941, 951, 961 Release 7.

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MAP6200 Reloading the management console LIC bundle VRMF 64.2.xxx.xxx or later
Use this MAP to reinstall the licensed internal code (LIC bundle VRMF 64.2.xxx.xxx or later) for the management console.

Related tasks:
How to launch the service information center

MAP6200 Section-1
1. Ensure that you were sent here from MAP6020 Management console problem determination.
2. Table 1 lists the three CDs/DVDs that you need to reload the HMC code. The CDs/DVDs are in the HMC Recovery Kit.

Notes:
a. A kit number is on each CD/DVD (below the IBM® logo; for example, KIT: 23R0133). Ensure that all of the CDs/DVDs have
the same kit number.
b. Your HMC is probably at a higher LIC bundle level than the recovery kit that you have. In this case, you will need to install the
recovery kit and then use CDA to update HMC code to the desired level. If you are not sure whether the code level of the
managed storage facilities matches the code level of the recovery kit, contact your next level of support.

Table 1. HMC Recovery Kit: CDs/DVDs required to reload the HMC code (LIC bundle VRMF 64.2.xxx.xxx or later)
Installation time
Media disk CD or DVD label Description (approximate)
1 2107 HMC Recovery DVD Base operating system and base HMC code 45 minutes
HMC Base 1
Version: xxxxxxxxx
DVD: #1
2 HMC Extensions Unique code support for 2107 4 minutes
Version: xxxxxxxxx
CD: #2
3 HMC_ICAT_GUI DS Storage Manager code (also known as 8 minutes
Version: xxxxxxxxx ICAT), the IBM graphical user interface
CD: #3

3. Is the management console currently running?

Yes, go to step 5
No, go to the next step.
4. Is this a dual-HMC configuration?
Yes, dual-HMC configuration, and the affected management console is not running. Complete step 5 on the other management
console, then go to step 7.
No, single-HMC configuration and the management console is not running. Go to step 7.
5. Display and note the private address range in use on this management console.
a. From the navigation area, click HMC Management.
b. In the right work area, go to the Storage Server HMC Tasks section and click Query/Change IP Range.
c. In the Query/Change IP Range window, note the address range in use:
9.xx.xx.xx
10.xx.xx.xx
172.xx.xx.xx (default)
192.168.xx.xx
d. In the Query/Change IP Range window, click Cancel.
6. Shut down and power off the management console. See MAP6640 Shutting down, restarting, and logging off the management
console.
7. Disconnect the black and gray private network cables from management console Ethernet ports eth0 and eth3. For laptop
management consoles, disconnect the Ethernet cable from the USB adapter. Do not connect the USB adapter from the laptop. See
Figure 1, Figure 2, Figure 3, or Figure 4, depending on the management console model.

Figure 1. Ethernet connectors on the rear of the X335 management console server
 Figure 2. Ethernet connectors on the rear of the X336 management console server

Figure 3. Ethernet connectors X3550 management console server (rear view)

Figure 4. eth0 (black network) and eth3 (gray network) USB Ethernet adapters for Thinkpad W500 (similar for Thinkpad T510,
T520)

8. Power on the management console and immediately insert the HMC Base Recovery DVD #1. The management console powers on,
boots from the DVD, and then displays the Hardware Management Console - Hard Disk Install / Upgrade screen. This takes
about two minutes.

Note: If the DVD does not boot, refer to the appropriate service guide to isolate the problem. The guide is on the DS8000®
service documentation CD (the CD is part of the ship group). Refer to MAP6020 Section-1 for a list of the guides.

9. Select Install from the list of options presented and click Next.
10. Select Install from Media and click Next. On the next screen, ensure the operation is "install" and the source is "media," then
click Finish.
11. Depending on the version of HMC Base Recovery media used, you will receive either of the following prompts:
a. In about 20 minutes, the following screen is displayed:
Please remove the disk media from the DVD/CD drive...
The machine will now reboot to complete the installation

==> Press any key to reboot the machine

Remove the media and press Enter. The HMC will reboot. When the reboot is complete, the following screen is displayed:

Please select one of the following options:

1 -- Install additional software from CD media
2 -- Finish the installation at a later time
Please enter your selection:

Type 1 and press Enter. When prompted, insert the HMC Extensions CD #2 and then press Enter.
b. In about 20 to 45 minutes, the DVD is ejected and the following screen is displayed.
 Please select one of the following options:
1 -- Install additional software from CD media
2 -- Finish the installation at a later time
Please enter your selection:

Type 1 and press Enter. When prompted, insert the HMC Extensions CD #2 and then press Enter.

12. In about 4 minutes, the CD is ejected and the following screen is displayed.
Please select one of the following options:
1 -- Install additional software from CD media
2 -- Finish the installation at a later time
Please enter your selection:

Type 1 and press Enter. When prompted, insert the HMC_ICAT_GUI CD #3 and then press Enter.
13. In about 10 to 20 minutes, the following screen is displayed.
Please select one of the following options:
1 -- Restore critical console data from DVD-RAM media (Install Only)
2 -- Restore upgrade data from DVD-RAM media (upgrade from older Version/Release)
3 -- Finish the installation
Please enter your selection:

Go to the next step to enter your selection.

Note: Starting with LIC bundle VRMF 64.2.xxx.xxx or later, the HMC and Storage Facility critical data is stored on the CEC LPAR,
not on DVD-RAM media. Later in this procedure, you will be directed how to restore the HMC and Storage Facility critical data to
this HMC.

14. Type 3 to finish the installation , and press Enter . The HMC automatically restarts.
15. If this is a dual-HMC configuration and you are reloading the primary management console (HMC1), shut down the secondary
management console (HMC2) at this time.

Exception: If you were sent here from MAP6220 "Reloading the management console with no backup data LIC bundle", do not
shut down the secondary management console, it will be needed for the MAP6220 recovery process.

a. From the navigation area, click HMC Management.

b. In the right work area, go to the Operations section and click Shut Down or Restart. The Shutdown or Restart window
opens.
c. Select Shutdown HMC. Click OK.

Note: In dual-HMC configurations at LIC bundle VRMF 64.2.xxx.xxx or later, a newly-reloaded primary management console
cannot communicate with the LPARs to restore critical data if the secondary management console is running. You must shut down
the secondary management console at this time, and will be directed to power it on in MAP6210. If you were sent here from
MAP6220, a different restore method will be used, and the secondary management console (if it exists) should remain up for this
method.

16. If the keyboard layout configuration menu is displayed, select option 2 (Do not change keyboard layout and do not run this
program again on the next system boot) and press Enter.
17. If the change locale menu is displayed, select the second option (Exit now and don't prompt for locale again) and press Enter.

Note: If the keyboard layout configuration menu or change locale menu minimize before a selection is made, you will be
prompted again at the next reboot.

18. During the HMC boot, a screen opens and prompts you to select an HMC role.
a. Select either Primary for HMC1 or Secondary for HMC2, and press Enter.
b. Type "Yes" and press Enter to confirm your selection.

After you confirm your selection, the HMC boot continues.

19. After the HMC has finished booting, the License Agreement is displayed. Click Accept twice to accept the license agreements.
20. After the license agreements are displayed, the Guided Setup Wizard may be displayed. Deselect Show this screen again
when I sign on to the HMC and then click No.
21. The HMC console application begins initiating. After 3 to 5 minutes, the pre-login HTML page is shown.
22. On the HMC pre-login HTML page, click Log on and launch the Hardware Management Console web application. The HMC
login page is displayed.
23. Log on to the management console with user ID CE and password serv1cece.

Was the logon successful?

Yes, go to the next step.
No, begin problem isolation at Start here.

Note: After login, you may receive the following message:

RMC communication could not be established to the LPARs; unable to determine the status of Preloaded code.

This is normal, because critical console data has not yet been restored. Click OK to close the message window.
24. Set management console clock, time, date, and time zone:
a. From the navigation area, click HMC Management.
b. In the right work pane, go to the Operations section.
c. Click Change Date and Time.
d. Click Customize Console Date and Time tab.
e. In the Clock field, ensure UTC is selected.
f. In the Time field, enter the local time.
g. In the Date field, set the current date.
h. Set the Time zone to a location that has the same time zone and daylight savings settings as the storage facility location.
i. Click OK on the Reboot/Restart warning panel, but do not restart at this time.
25. If a private address range other than the default of 172.xx.xx.xx is in use by the storage facility, the management console must
be set up for that address range at this time. Refer to the following table. Select the first row that applies and take the action
listed for that row.

Is a private address range in use? LIC bundle level Action

Do not know Any Contact your next level of support.
Yes Below 76.xx.xx.xx Contact your next level of support.
Yes, 9.xx.xx.xx on a secondary HMC (model 941) Below 76.10.xx.xx Contact your next level of support.
Yes, 9.xx.xx.xx on a secondary HMC (model 951) Below 86.10.xx.xx Contact your next level of support.
Yes 76.xx.xx.xx or above Go to step 26
No, the default 172.xx.xx.xx is in use Any Go to step 27

26. A non-default private address range is in use by this storage facility. Activate the private address range selection menu.
a. From the navigation area, click HMC Management.
b. In the right work area, go to the Storage Server HMC Tasks section and click Query/Change IP Range.
c. In the Query/Change IP Range window, select the Activate Private Range Selection Menu check box, then click OK.
d. When the management console is restarted, you will be given the opportunity to select the private address range.
27. Restart the management console by performing the following steps:
a. From the navigation area, click HMC Management.
b. In the right work area, go to the Operations section and click Shut Down or Restart. The Shutdown or Restart window
opens.
c. Select Restart HMC. Click OK.

Note: Some HMC rebuild scenarios may produce serviceable events with SRC EA880936. This SRC is expected due to temporary
mismatch of code levels between the CEC and HMC during the update. The serviceable event can be closed. Completing the HMC
bundle update will bring the HMC to a compatible level and prevent this SRC.

Example of SRC EA880936 text:

HSCE2358 Managed system 9117-MMA*10FE733 PRIMARY T-side code level 01FM340 not compatible. Recommended HMC level:
Version: 7 Release: 340 Service Pack: 3 HMC Build level: 20090709.1.

28. Reconnect the black private network cable to management console Ethernet port eth0.
Reconnect the gray private network cable to management console Ethernet port eth3.
See Figure 1, Figure 2, Figure 3, or Figure 4, depending on the management console model.
29. If you activated the private range selection menu, the menu will display during startup. Select the desired address range from the
list, and then confirm the selection. See Figure 5.

Figure 5. Private address range selection menu

30. Does the bundle level of the recovery CD set that you used to rebuild the HMC boot match the exact bundle level of the HMC
before it was rebuilt?

Note: In nearly all cases, the HMC requires a bundle level higher than the recovery kit level. If there is any doubt, answer "No"
and proceed with CDA update.
 Yes, go to step 32.
No, go to the next step.
31. Use the CDA process to update the HMC LIC code now.
a. Use the Updates > Acquire Code Images... menus to acquire the bundle.
b. If using removable media, do not insert the media until prompted.
c. For further information, refer to MAP6205 Updating the management console LIC bundle.
d. Return to this step when the HMC LIC update is complete.

The HMC must be updated to the exact bundle level it was running, or restore of HMC critical data will fail. The HMC will be
rebooted as part of the CDA process.

Note: When logging in after the LIC update, you may receive the following message:
RMC communication could not be established to the LPARs; unable to determine the status of Preloaded code.

This is normal, because critical console data has not yet been restored. Click OK to close the message window.

32. Ensure that both of the DS8000 private network connections (Interface eth0 and Interface eth3) are working properly. Use the
Network Topology Tool to ensure that the LPAR nodes are displayed. See MAP7001 Using the network topology tool.
33. Has it been at least 10 minutes since you logged into this HMC?

Note: It takes up to 10 minutes for the managed systems (CEC enclosures) to be discovered automatically by the HMC and then
the RMC communication to the CEC LPARs to be established. This is a pre-requisite before going to the next step.

Yes, go to MAP6210 Restore HMC Critical Console Data from LPAR, LIC bundle VRMF 64.2.xxx.xxx or later.
No, wait until 10 minutes after your login and then go to MAP6210 Restore HMC Critical Console Data from LPAR, LIC bundle
VRMF 64.2.xxx.xxx or later.

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