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PC Tools
PC Tools
PC Tools
PC Technician Essentials
PC Tools
A technician’s best tools are his or her senses and hands. However, a technician
needs hardware tools to open the PC and to install and replace components.
There are several personal computer (PC) tools that should be a part of every
technician’s toolkit including
■ Phillips and straight-blade screwdrivers— Used when hex drivers are not
compatible; non-magnetic preferred
■ Torx drivers— Required for some Compaq models; non-magnetic preferred
■ Hex drivers— Used for opening and closing cases and securing and remov-
ing cards and motherboards; non-magnetic preferred
■ 3-claw parts retrieval tool— Retrieves loose parts from computer interior;
prevents lost parts, which can lead to dead shorts
■ Hemostat clamps— Replaces tweezers for inserting and removing jumper
blocks and cables
■ Needle-nose pliers— Straightens bent pins
■ Jeweler’s screwdriver set— Enables repairs to devices that use small screws
You can buy toolkits that contain many of these items, but don’t hesitate to sup-
plement a kit you already have with additional items from this list or other items
you find useful. Figure 1-1 illustrates some important tools.
■ Touch the chassis of the computer— Do this to further discharge yourself be-
fore handling any components. This is also a good habit to get into for those
times when an anti-static strap is not available.
■ Use an antistatic mat— Place the computer on top of the antistatic mat and
connect the alligator clip of the mat to the computer’s chassis in the same man-
ner that you did with the wrist strap. (Some people stand on the mat and con-
nect it to the computer.)
■ Use antistatic bags— Adapter cards, motherboards, and so on are normally
shipped in antistatic bags. Hold on to them! When installing or removing com-
ponents, keep them either inside or on top of the bag until you are ready to
work with them.
Remember: ESD need only happen once, and that $500 video card you are trying to
install is toast!
Step Description
Step 1 Identify the problem