FACT SHEET
Digital Experience Activate
Evaluating the best solution for your fiber network.
As telecom operators continue to invest more in
fiber to build robust FTTx networks and pursue
fiber deep strategies, they see clear benefits,
including:
Offering advanced IP services.
Boosting network performance.
Gaining a competitive advantage.
However, with this growth comes the challenge
of efficiently and cost-effectively orchestrating
fixed broadband services and resources. The
demands of efficiently managing new and
existing fiber customers call for a higher degree
of automation from back-office systems. This is
why operators need a holistic solution that
addresses fiber fulfillment, provisioning,
activation, and device management –
automatically.
Incognito Fact Sheet
The Incognito Digital Experience (DX) Activate
solution enables telecom operators to go above
and beyond when meeting these challenges by
centrally managing fiber-based service
connectivity and multi-vendor OLT and ONT
equipment. With zero-touch provisioning and
service activation capabilities, operators can
automate the configuration of FTTx services,
efficiently manage multi-vendor environments,
and monetize their fiber investments faster.
Below we offer product, market, and competitive
knowledge to help you evaluate the best
solution for your fiber network. We'll take you
through the three main stages of the decision-
making process and show you how Incognito's
DX Activate solution can meet your needs.
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 AWARENESS STAGE

The big questions you may be asking yourself at

this stage include:

Does the seller really understand my

business needs?
Are they a leader in the industry?
Why should I change vendors or replace my
current solution?

Incognito can answer these questions in the

following ways...

How can Incognito's DX Activate fiber solution enhance our existing OSS/BSS
systems?
Incognito's turn-key fiber solution offers the following advantages:

Introduces end-to-end process automation for FTTx services – including

activation, changes, deactivation, suspension, and resumption.
Enables lifecycle management of devices – spanning discovery, onboarding, bulk
campaigns, configuration, and diagnostics.
Provides the flexibility to integrate new PON vendors and service flows quickly
and efficiently into your network (no B/OSS rework needed).
Supports interoperability of CPE/ONT devices, allowing you to mix and match
ONT and OLT vendors to drive cost savings and reduce MTTR for any device
swap.

How can DX Activate help us improve profitability?

The Incognito solution is beneficial for your customers and your bottom line,
enabling you to:

Cater to customer demands by easily launching new fiber-based IP services.

Save time and money with a unified and automated approach to device
management. Transition away from manual tasks with zero-touch provisioning
that fully configures a device as soon as it's connected to the network.

Does Incognito have experience working with other fiber operators?

Yes! Incognito has a proven track record of over 20 years helping operators grow
their fiber network and deliver data, video, and voice services to subscribers.

One fiber ISP in Brazil with ambitious network growth goals quickly realized the
important role a carrier-grade, vendor-agnostic orchestration solution would play in
growing their business. They turned to Incognito because of our solution's flexibility,
out-of-the-box functionality, and cloud-ready architecture that enabled them to
deliver digital self-care tools to their subscribers and launch value-added services,
such as managed Wi-Fi.

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 EVALUATION STAGE

As you consider what features, functionality,

and benefits you require in an orchestration
solution for your network, here are some of the
ways Incognito stands out from the competition:

How does Incognito's solution address connectivity, service configuration and

delivery, and customer care?
Incognito transforms the customer experience and how operators manage their fiber
networks by providing a unified platform that multiple stakeholders can leverage.
The platform offers the tools to:

Customer care: Automate the identification and troubleshooting of issues that

impact the broadband experience.
Network engineering: Improve operational efficiency by automating the
provisioning of services and resources.
Network operations: Enhance visibility and control over the full lifecycle of any
network device, and proactively monitor and manage broadband service quality.

How can I see return on investment (ROI)?

Incognito's solution can help you justify your business case by supporting you in
achieving the following improvement goals:

Efficiency realized from automation, cost reductions with network diversity, and
shortening service delivery times.
Growth in subscriber volumes and delivery of new value-added services, such as
IPTV and VoIP.
Reduced workload and OPEX savings through automation and flexibility.

Does Incognito provide the infrastructure I can re-use in the future, as opposed
to custom one-off software?
Unlike other ACS vendors that use custom script-based approaches for service
activation, Incognito offers a productized but configurable fiber fulfillment process.
This allows operators to perform network activation, service/device diagnostics, and
closed-loop processes with no B/OSS rework needed.

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 DECISION STAGE

As you prepare to make your decision and are

wondering:

Why should we buy this offering?

Will this investment help grow the company,
provide a competitive advantage, or save
time or money?

Consider the following answers from Incognit.o

What is the business case for a packaged solution spanning device lifecycle
management, service orchestration, and diagnostics?
Incognito's all-in-one solution provides low implementation costs and makes FTTx
management fast and easy.

Can Incognito's solution really manage any device? Can it enable triple-play
services? Does it support multi-vendor interoperability?
Yes, yes, and yes! Our solution makes it incredibly easy to introduce new vendors
into your fiber network, deliver fiber broadband services to customers, and cut down
on the time and effort it takes to onboard, provision, and manage devices. Benefits
include:

Mitigating B/OSS impact when introducing new network vendors, use cases, and
service variants with tight interoperability between Incognito's Service Catalog
and Business Rules Engine.
Providing your operations with a fully future-proof platform because Incognito's
solution is TMF 640 Activation and Configuration API compliant, and supports
the Broadband Forum's User Services Platform TR-369 standard for unified
management of devices and smart home services.

Why Incognito?
Incognito's holistic solution arms service providers with a future-proof automated provisioning and
device management platform that enables them to rapidly scale fiber operations for IP services,
while delivering superior service quality to their subscribers. Learn more by visiting
www.incognito.com/solutions/digital-experience-activate

Copyright © 2022 Incognito Software Systems Inc. All rights reserved.

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