What is Ecommerce?

E-commerce is the activity of buying or selling of on online services products or over the
Internet.
Modern electronic commerce typically uses the World Wide Web for at least one part
transaction's life cycle although it may also use other technologies such as e-mail.
E-commerce is sup by electronic business. E-commerce businesses may also employ some or all
of the followings:
 Online shopping for retail sales direct to consumers via Web sites and mobile and
conversational commerce via live chat, chatbots, and voice assistants
 Providing or participating in online marketplaces, which process third-party business
consumer or consumer-to-consumer sales
 Business-to-business buying and selling
 Gathering and using demographic data through web contacts and social media
 Business-to-business (B2B) electronic data interchange
 Marketing to prospective and established customers by e-mail or fax
 Engaging in pretail for launching new products and services
 Online financial exchanges for currency exchanges or trading purposes.

Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and
selling of goods or services using the internet, and the transfer of money and data to execute
transactions. Ecommerce is often used to refer to the sale of physical products online, but also
describe any kind of commercial transaction that is facilitated through the internet. Whereas E-
business refers to all aspects of operating an online business, ecommerce specifically to the
transaction of goods and services.

Activities of e commerce
 Buying and selling of different types of products.
E-commerce refers to the process of buying or selling products or services over the
Internet. Online shopping is becoming increasingly popular because of speed and ease of
use for customers. Selling online can help reach new markets and increase sales and
revenue gains. People can use the Internet to find sales leads, announce calls for tender,
and to offer products for sale (either through your own website or through an e-
marketplace site

Searching for products and services online can save time and money by allowing to find
the best prices in the market.

Internet can be used to find new suppliers, post buying requests or search for products
and services. The benefits of e-commerce include lower costs associated with selecting
suppliers, establishing prices, ordering, and finalizing transactions. Online trading
networks can also be used to support efficient information exchange between buyers and
sellers.

 Fast Order Processing

With e Fulfillment Service, the orders go out the door quickly, and accurately.
  Ship Confirmations
Once an order leaves the fulfilment center a confirmation for the order is sent
through email or a mobile phone to the customer.

 Information
In addition to email ship confirmations it is also made easy for the customers to check
tracking information on the website.
 Delivery
Once the order is confirmed the product is delivered to the customer.

Goals of E-Commerce

Technical Components of E-Commerce

Disadvantages of E-Commerce

1.

2.

There are four main types of ecommerce models that can describe almost every transaction takes
place between consumers and businesses.
1. Business to Consumer (B2C):
When a business sells a good or service to an individual consumer.
2. Business to Business (B2B):
When a business sells a good or service to another business
3. Consumer to Consumer (C2C):
When a consumer sells a good or service to another consumer
4. Consumer to Business (C2B):
When a consumer sells their own products or services to a business or organization
5. Business to Government (B2G)
 This type of E-Commerce is used by the government departments to directly reach to the
citizens by setting up the websites. These websites have government policies, rules and
regulations related to the respective departments. Any citizen may interact with these
websites to know the various details.

6. Government to Business (G2B)

This model covers an electronic exchange of any information between business and the
government. Government Procurement, electronic procurement marketplaces, electronic
auctions etc. comes under this model.
7. Government to Consumer (G2C)
This type E-Commerce activity is performed between the government and its citizens or
consumers, including paying taxes, registering vehicles and providing information and
services.