RESUME E prathamchaudhari242@gmail.

com

PRATHAMESH CHAUDAHRI P +61 431109694

A 18/11-13, Clarence Street, Burwood, NSW, 2134

WELLCOME TO MY RESUME

PROFILE
Customer-focused IT professional with a knack for problem-solving and effective communication. As an IT Service Desk Analyst, I
bring a proactive approach to resolving IT issues and inquiries. Dedicated to ensuring timely and top-notch technical support, I
contribute to client operational efficiency and success. Ready to play a pivotal role in our support team's mission.

CAREER OBJECTIVE
my career objectives in the Business and IT field include mastering key technologies and obtaining relevant certifications in the short term. In
the mid-term, I aim to lead impactful IT projects, attain a leadership role aligning technology with business goals, and specialize in areas like
cybersecurity. In the long term, I aspire to secure a senior management/executive position, establish thought leadership, and lead
transformative IT projects for a competitive advantage.

WORK EXPERIENCE

July - 2023 Successfully completed a 10-week Employability Advantage Bootcamp,

Employability Advantage Bootcamp specializing in Business Analyst User Stories. With hands-on experience
Ausbiz Consulting Pty Ltd. and a project focus, also gained valuable skills, enhancing their
readiness for a successful career in business analysis.

August - 2023 Has been an integral part-time member of the IT department at St.
IT Service Desk Basil's. Demonstrating commitment and adaptability, have contributed
St. Basils Randwick to various IT initiatives, showcasing a strong work ethic and technical
prowess.

EDUCATION MY SKILLS REFERENCE

Bachelor of Business in Communication UPON REQUEST

Information Systems Time Management
2022- 2024
HTML
Torrens University
Problem Solving
CSS
Support Skills