Curriculum Vitae

P.Hayagreev Prabhakar
Plot no 25, North Mullai Nagar,
Rathnam Street, Thirumullaivoyal,
Chennai-600062
7358299580
Greev1985@gmail.com

Objective

A commercially aware and successful retail store manager with a proven track record in driving
business forward whilst delivering high retail standards, A consistent track record of improving
efficiency, maximize profits whilst minimizing costs, ability to manage daily operations, and planning
the use of materials and human resources to ensure maximum efficiency.
Mark thrives & enjoys working in a customer focused environment

Key Skills

Numerical Skills: High level of capability to work with mathematical concepts, apply them and their
proportions to practical situations. Fast learner and self-starter.

Critical Competencies: - Attention to Detail - Teamwork - Problem Solving - Professional Knowledge.

Specific knowledge: - People management, stock management,planning, leading, organizing and

prioritizing, document management.

Areas in Expertise :- Strategic planning, Market & competitor analysis, Customer service,
Product launch, Brand marketing, Maximizing sales, Retail environment, Expertise in SIM,
MS – OFFICE
 CAREER PROFILE

RETAIL TRAINEE MANAGER -Fashion Apparel Store – Splash-Landmark Group, Kuwait.

(2010 - 2019)

Responsible for ensuring a consistently high standard of presentation in the store and making sure
that all available space in the store is effectively utilized, focused on maximizing the customers
shopping experience.

Job Profile:
• Responsible for the daily managing of staff and the assigning of duties.
• Managing and motivating staff to increase sales and ensure store efficiency.
• Analyzing store sales figures.
• Developing, researching and implementing marketing strategies.
• Maintaining awareness of market.
• Trends and monitoring local Competitors.
• Managing up to 20-25 members of staff.
• Manage budgets set by Retail Area Managers.
• Manage and address shrinkage and stock loss.
• Maintaining accurate records of all pricings, sales, and activity reports.
• Ensuring all corporate and local regulations and procedures are met and complied with local
rules.

KEY SKILLS AND COMPETENCIES

• Proven track record of increasing sales and turnover.

• Experience of managing KPIs and performance management.
• Experience of processing sales enquiries to a successful conclusion. Commercially and
operationally minded.
• Able to inspire store staff to keep ahead of the competition.
• Knowledge of working with brands and their guidelines.
• Push civic engagement & social responsibility agenda within the store operations.
• Responding to comments and resolving customer complaints.
• Ability to increase profitability through excellent service and the effective management of
retail space.
 ACHEIVEMENTS

Store of the Month

Employee of the Month
Letter of Appreciation
Recognized by Landmark group of achieving 90% and above for consistent three months in Retail
audit.
Satisfactory results on “BOE” Audit conducted by Corporate Audit team while managing the
shop (Twice).
Above 90% score on SOP(Splash)
Scored 90% above both the occasions on “SOP” exam’s conducted by Splash Corporate office.
10 years completed Award.

TRAINING ATTENDED

• Product Knowledge (Splash).

• New Fit & Size (Splash).

• BOE Audit (Splash).

• Cross Selling & Up Selling (Splash).

• Loss Prevention (Splash).

• Customer Touch Point (Splash).

• Fire Fight (Splash).

Personal Details
Date of Birth : 26th November 1980

Marital Status : Married

Education : B.com

Nationality : Indian

Languages Known : English, Hindi, Arabic, Telugu and Tamil.

DECLARATION

I certify that the information given above is true, complete and correct to the best of my knowledge and belief.

(P.Hayagreev Prabhakar)