Dear eBay Support,

I hope this message finds you well. I am writing to request the removal of negative
feedback left by a buyer on my account. I have already resolved the case that was
opened by the buyer, and I believe it is fair to have the negative feedback removed from
my profile.

I have successfully resolved the case opened by a buyer “the buyer concerns for refund
and after checking issue I have refunded because buyer satisfaction is my first priority.

I kindly request that you consider removing the negative feedback from my account, as
it does not accurately reflect the outcome of the case and the efforts made to resolve
the buyer's concerns. I believe that removing the negative feedback will help maintain
the integrity of my seller reputation, which I have worked hard to establish on the
platform.

I understand that eBay has specific policies and guidelines regarding feedback removal,
and I assure you that the resolution of this case aligns with those guidelines. I value the
trust and confidence of the eBay community, and I strive to provide exceptional
customer service to all buyers.

Thank you for your attention to this matter. I kindly request that you review my request
and take appropriate action to remove the negative feedback from my profile.

I appreciate your understanding and assistance in resolving this issue.