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Darné

 132
Wellkin

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 Billing Process

HOW IS MY BILL TREATED

If I am a cash paying patient ?

1. OUTPATIENT CONSULTATION
My doctor advises me about a surgical procedure. A prescription and a medical
report are remitted to me. I may then proceed to step 2 below. For a medical
admission, I may proceed directly to the admission desk (step 3 below).
2. PRE-ADMISSION COUNSELLING DESK
A cost estimate for my potential treatment is provided to me.
3. ADMISSION DESK
I need to make a full deposit as per my costestimate. Otherwise I will be
communicated the amount to make as deposit at the admission desk. The
contact details of my next of kin is mandatory.
4. DURING MY STAY
My next of kin will be contacted for an additional deposit should the amount on
my interim bill exceeds the deposit made at the outset.
5. AT DISCHARGE
The final bill is issued and I will have to settle any outstanding amount at the
billing desk. If the amount on my final bill is less than my deposit, I will be
refunded by bank transfer, cheque or card account credit within 10 working days.
If I am being admitted using my insurance cover ?
1. OUTPATIENT CONSULTATION
My doctor advises me about a surgical procedure. A prescription and a medical
report are remitted to me. I may then proceed to step 2 below. For a medical
admission, I may proceed directly to the admission desk (step 3 below).
 2. PRE-ADMISSION COUNSELLING DESK
A request for a pre-authorisation based on the cost estimate for my potential
treatment is sent to my insurance company. In case there are any exclusions/non
coverage, I will be notified accordingly and I will henceforth need to follow the
step 3 for a cash patient.
3. ADMISSION DESK
My insurance company is informed of my admission if a pre authorisation letter
has already been issued. Otherwise a pre authorisation request is made and
should there be any exclusions/ non coverage I will need to follow the step 3 of a
cash patient. The contact details of my next of kin is mandatory.
4. DURING MY STAY
Interim bills and updated medical reports are sent to my insurance company at
regular intervals. My next of kin will be kept updated by the billing department
concerning my insurance cover.
5. AT DISCHARGE
At the time of discharge, any amount not covered by my insurance company
needs to be settled at the billing desk. My insurance company may vet the bill at
a later date following my discharge and I may be contacted at the time to pay any
amount not covered by my insurance company.
You can settle your bill by cash, direct and credit cards, internet transfer or
JuicebyMCB. Payment via cheque is not accepted.

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C-Care Darné

Georges Guibert Street

Floréal 74111, Mauritius
Floréal
Tel: (230) 601 2300
Fax: (230) 696 3612
Email: info@cliniquedarne.com
https://www.cliniquedarne.com
CALL AN AMBULANCE 118
C-Care Wellkin

Royal Road, Moka

Republic of Mauritius
Moka
Tel: +230 605 1000
Fax: +230 605 1100
Email: appointment@wellkinhospital.com
https://www.wellkinhospital.com
CALL AN AMBULANCE 132
C-Care Grand Baie

Address: Office C,
CO - 05A & C2 - 204
Grand Baie La Croisette
Tel: (230) 601 2500
Fax: (230) 269 6224
Email: clinic@c-care.mu
CALL AN AMBULANCE 132
C-Care Tamarin

Address: Office:
C-Care Clinic Cap Tamarin
Tel: (230) 484 0600
Email: ccc_tamarin@c-care.mu
CALL AN AMBULANCE 118
C-Lab

HOTLINE 86888
Whatsapp: 55007688
Email: info@c-lab.mu

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