Artisans

Presented By:
Chioma Oko
 Overview
1. Names the company
2. MVP Features
3. Values
4. Select a brand designer
Suggested Names

ArtisanHub CraftHive
CraftFinder Handson
Artisan MVP
Flow
 Client views list of
available artisans
near them with details Artisan is booked
Selects the of their avalablity and gets notified
artisan needed

Enters location for Client selects

Client signs up
service delivery preferred artisan
 OTHER FEATURES
Status Updates for Home Services: Upon acceptance of the request by the artisan
for home services, clients will receive real-time notifications indicating the artisan's
proximity or arrival status, akin to the functionality present in apps like Bolt or
inDrive.

Feedback and Complaint Section(on the service dashboard): Integrate a

dedicated section within the app where clients can provide feedback or raise
complaints after the service has been provided. This enables continuous
improvement and allows for prompt resolution of any issues or concerns
raised by clients.

Payment Timing Options: Offer flexibility in payment timing by allowing clients to

either make full payment after the service is rendered or opt for a partial down
payment before the service commences, with the remaining balance settled
afterward.

Marketing & Client Management: in-app tools for

managing client lists and sending targeted promotions.
Social media sharing features within profiles.
Advanced Search & Filtering: Detailed search filters by location, specialty, price
range, and user ratings. Also a smart scheduling that suggests artisans based on
user preferences and past bookings.

incentives for customers and artisans to leave reviews, for referrals, like loyalty
points or discounts. Allow users to create profiles with preferences, booking
history, and favorite artisans for quick rebooking

Efficient Booking Management: Dashboard where artisans can manage

schedules, appointments, and cancellations. Allow for setting preferred
booking windows and minimum notice periods. Calendar integration to
sync schedules with personal calendars.

Financial Security & Transparency: Guaranteed and fast payouts for

completed bookings. Clear and detailed transaction history within the
app. Allow artisans to manage invoices.
 ARTISANS KEY VALUES AND
PRINCIPLES

Usability and Accessibility

Collaboration and Communication

Transparency and Accountability

Customization and Flexibility

Innovation and Continuous Improvement

 ARTISAN PRODUCT METRICS
A Quick Breakdown

15% User Adoption Rate Item 7 Item 1

14.3% 14.3%

Error Rates 10%

20% Usage Patterns and Trends

Item 6 Item 2
14.3% 14.3%

Retention Rate 15%

Customer Satisfaction
30% (CSAT) Score
Customer Lifetime
5%
Item 5 Item 3 Value (CLV)
14.3% 14.3%

Task Completion
5%
Rate Item 4
14.3%
 ARTISAN PRODUCT TEAM FOCUS

Inspiration Motivation

Vision Innovation

CREATIVITY

Idea Imagination

Brainstorming Knowledge