Account number: 4488402409

Your plan: Urban 24 Hour Variable Price Plan

Yasmeen Hamdan Contract end date: 17 January 2025
CHERRYWOOD AVENUE BLK G THE HARCOURT BUILDING Meter number: 34999630
Apt 204 MPRN: 10 308 618 142
DUBLIN 18
DG MCC Profile
DG1 MCC01 01

15 March 2024
Hello, this is your electricity bill
Total due
Electricity usage
19 Jan 2024 to 14 Mar 2024
€243.31
Supply Address: Apt 204 Cherrywood Avenue,Blk G The Harcourt Due on
Building,Cherrywood
02 April 2024
Your energy consumption comparison (see back)
Previous 12 months usage: No data available
for same period last year 0 kWh You do not need to do anything as this will be
taken by Direct Debit
Most recent 2 months usage
1,157 kWh
Average residential customer (annual) Important information
4,200 kWh
Great news - for the second time in four months, we're
dropping our prices for all customers. From 29
February, we're reducing electricity unit rates by 10%
and standing charges by 8%. See bordgaisenergy.ie for
Your bill breakdown more information. Thanks for choosing us.
19 Jan 2024 to 28 Feb 2024

Electricity Your meter reads & consumption

Usage Rate Amount Last bill Current bill Usage (kWh)

Standing Charge 41 Days 59.71 c/day €24.48
24HR C 1393 A 2550 1157
24 hour Units 847 kWh 37.36 c/kWh €316.44
A - Actual reading taken from your meter
Affinity Deal C - Customer reading which you have provided
Discount 18 Jan -22% -€69.62 E - Estimated meter reading
2024 to 17 Jan 2025.
Total Discounts -€69.62
PSO Levy 1 Month 0.00 c/Month €0.00
VAT 9% €24.42
Total including VAT €295.72

29 Feb 2024 to 14 Mar 2024

Electricity

Usage Rate Amount

Standing Charge 15 Days 54.93 c/day €8.24
24 hour Units 310 kWh 33.62 c/kWh €104.22

Your bill breakdown is continued on the next page

Bord Gáis Energy Limited Emergency ESBN Tel: 1800 372 999
One Warrington Place, Dublin 2 See reverse for:
VAT Number: IE 3234061GH Fuel mix & CO2 emissions
032471448840240940243311931039
 Your bill breakdown continued Standing charge is an annual charge included in your
Price Plan and it is for the fixed costs associated with
Usage Rate Amount
providing electricity supply.
Affinity Deal
Discount 18 Jan -22% -€22.93 PSO Levy The Public Service Obligation levy is set each
2024 to 17 Jan 2025. year by the Commission for Regulation of Utilities. This
levy relates to security of supply and the generation of
Total Discounts -€22.93 electricity from peat and renewable sources of energy. For
further information please visit bordgaisenergy.ie.1
PSO Levy 1 Month 0.00 c/Month €0.00
VAT 9% €8.06
Total including VAT €97.59

19 Jan 2024 to 28 Feb 2024 €295.72

29 Feb 2024 to 14 Mar 2024 €97.59

Total for bill period €393.31

Adjustments
05 Mar 24 Government -€150.00
-€150.00
Electricity Credit 3
Credit Amount -€137.61
VAT @ 9% -€12.39 9%
Total Adjustments -€150.00

Total €243.31

Getting in touch Customer service 01 611 01 01 Customer service Deaf or hard of hearing customers
Please ensure you have your account number ready Residential Electricity Contact us via “Live Chat” on our website
Overdue & arrears 01 611 01 06
when you call us. We can only discuss electricity Bord Gáis Energy or “Have a Question?” form on our
account information with the account holder. Moving home 01 611 01 60 PO Box 10943, Dublin 2 website or on social media (Facebook or
For help visit us at bordgaisenergy.ie/home/help or Twitter @BordGaisEnergy) –
Web bordgaisenergy.ie
submit your questions at bordgaisenergy.ie/contact-us Monday to Friday 8am to 5pm
and we’ll respond within 48 hours.

Payment methods
Direct Debit
You can set up Direct Debit through
your online account at
bordgaisenergy.ie/sign-in or by calling
our customer service team
01 611 01 01
Online
To make an online payment using your
credit or debit card, please visit
bordgaisenergy.ie.
24h telephone payment service
You can pay with your bank debit or
credit card by calling our customer
service number.
Cash
Use the barcode at any retail outlet
where you see Payzone or PostPoint
signs. You can pay your bill in full or
make a part payment to a suggested
minimum of €20. Please have your bill
with you.
Please allow 5 working days for
payments to appear on your account.
Energy efficiency
For information on energy efficiency
measures, comparative consumption profiles
and specifications for energy using
equipment please visit the Sustainable
Energy Authority of Ireland at www.seai.ie or
tel: 01 808 21 00.
For independent consumer advice visit
Competition and Consumer Protection
Commission at www.ccpc.ie
Changing Plan
You may get a better deal or more suitable
bundled offer by changing plans, either with
us or with another supplier. To check what’s
available to you, log into your online account
or visit bordgaisenergy.ie for our latest
offers. You can change from a fixed term
plan without an exit fee once you’ve come to
the end of your existing contract. See
www.cru.ie for information on accredited
price comparison sites.
Getting in touch
Please ensure you have your account number ready
when you call us. We can only discuss electricity
account information with the account holder.
For help visit us at bordgaisenergy.ie/home/help or
submit your questions at bordgaisenergy.ie/contact-us
and we’ll respond within 48 hours.
Overdue accounts & arrears Meter readings
If you are having difficulty paying your To submit a reading, please have your meter
electricity bill, please contact us immediately by reading and MPRN number from the top right
calling our customer service team so that we hand side of your bill to hand and call ESB
may discuss this with you. Networks.
Your electricity supply may be withdrawn if your Tel: 1800 33 77 77
account is in arrears. In addition to requiring full
payment of arrears, we will also pass on to you Fuel mix & CO2 emissions
ESB Networks charges if your supply has to be
disconnected or reconnected. The fuels used to generate the electricity we
supply are listed below:
Moving home Applicable period: Jan 22 - Dec 22
On the day you are moving out* and to ensure Your electricity
Electricity supplied has Average for Ireland
you are only charged for the time you’re in the supplied by Bord
– for comparison
been sourced from the Gáis Energy
property you just need to provide us with the following fuels:
% of total
following and we’ll take care of the rest: % of total
1. Your account number and MPRN Coal 0.00% 5.50%
2. Your forwarding address
3. Contact details for the landlord or the Natural gas 69.62% 34.20%
new occupier Renewable 30.38% 57.60%
4. A meter reading
If you are unable to take a meter reading: Oil 0.00% 1.90%
l
We can close your account on an estimated
Other 0.00% 0.80%
reading.
l
This is not guaranteed to be accurate and you
Total 100% 100%
will be liable for any additional charges once a
reading has been taken.
Environmental impact (per kWh)
You will remain liable for the electricity used
until you provide/agree a meter reading or ESB CO2 emissions 315g 234g
Networks has been given access to read and
de-energise the meter. Bord Gáis Energy now offers green source
products which is likely to change your fuel mix
*The earliest we can close your account is two days
before you move out when compared to the fuel mix shown.
For more information on the environmental
Customer information impact of your electricity supply visit
www.bordgaisenergy.ie or call 01 611 01 01
Terms and conditions of electricity supply apply
and your acceptance of these is a condition of Complaints
continued supply. We have codes of practice
To register a complaint with Bord Gais Energy,
covering billing and disconnection, marketing
please use the following options:
and advertising, sign-up, vulnerable customer
Tel: 01 611 01 01
register, smart metering, pay as you go metering
Address: Customer service,
and handling customers’ complaints. To obtain
Residential Electricity
a copy of the terms and conditions of supply,
Bord Gáis Energy
customer charter or codes of practice please
PO Box 10943, Dublin 2
see bordgaisenergy.ie/resources/
codes-customer-charter or contact our Commission for Regulation of
customer service team. Utilities
If you have been through the Bord Gáis Energy
Emergencies complaint procedures and feel your complaint
has not been resolved to your satisfaction you
For emergency calls related to supply failures,
breakdowns and damage to networks please may refer this to:
Commission for Regulation of Utilities,
call ESB Networks: Tel: 1800 372 999 (24
hours) Customer Care Team, The Exchange, Belgard
Square North, Tallaght, Dublin 24, D24 PXW0
Tel: 1800 404 404/customercare@cru.ie
Your energy consumption comparison
Connections
The 12 month consumption comparison graph
on the front of your bill shows the amount of For calls relating to new network connections,
electricity you have used with Bord Gáis Energy increased connection capacity, meter
(in kWh) over the most recent 12 months and relocation, alterations to lines or cables,
the previous 12 months. The amounts are voltage problems or power quality please call
based on actual and/or estimated readings. The ESB Networks:
bottom bar shows you the consumption of an Tel: 1800 372 757
average residential user over a 12 month period.
Average annual consumption values are set by
BGE/ER/BS/0423
the CRU at 4,200 kWh for electricity and 11,000
kWh for gas. You can request up to 3 years’
worth of your consumption data from us. Please
contact us using the details shown.
Customer service 01 611 01 01 Customer service Deaf or hard of hearing customers
Residential Electricity Contact us via “Live Chat” on our website
Overdue & arrears 01 611 01 06
Bord Gáis Energy or “Have a Question?” form on our
Moving home 01 611 01 60 PO Box 10943, Dublin 2 website or on social media (Facebook or
Twitter @BordGaisEnergy) –
Web bordgaisenergy.ie
Monday to Friday 8am to 5pm