Important Questions of Business

Communication

B.com/ BBA 1 st year

• Unit – 1st
1. What is communication?
2. Discuss the concept of communication.
3. Communication is necessary to business as the blood
stream is to a person. “Discuss.
4. Communication is a two way process. Explain
5. Explain the process of communication.
6. Draw a process diagram of communication.
7. What do you mean by business communication briefly
explain the forms and process of it
 Unit – 2nd
1. Explain the different types of communication
2. What is formal communication & Informal Communication
3. What is Upward and downward communication. Explain its
merits n demerits.
4. What is Horizontal communication. Explain the methods
and limitations of horizontal communication.
5. What are the different kind of barriers of communication
how can we overcome from it.
6. Suggest measures to remove barriers of communication.
7. What is Grapevine? Explain the importance of grapevine in
organization.How can managers use Grapevine effectively?
8. What is Verbal Communication? Explain its types
9. What is Oral Communication? Explain the merits and
limitations of of Oral communication?
10. What s non-Verbal communication? Explain its Types.
11. What is the importance of Non Verbal communication in
Business?
12. What is a barrier? Explain the barriers to communication.
13.Explain how the wrong choice of the channel of
communication acts as a barrier in communication.
 Unit – 3rd
1. What are the kinds of business letters. Explain all of
them.
2. Explain the form and content of an application.
3. What do you mean by audience analysis why it is
important in communication process
4. What is effective communication how can we make
our communication so effective and useful
5.How development of positive attitude help in better
communication in business? Discuss.
Unit – 4 th

1. Provide general guidelines for

preparing Resume.
Unit – 5th
1. How will you plan and prepare for a public speech?
2. Whatt do you mean by MEMO how can we write an
effective memo and what are its advantage and
disadvantages.
3. What is listening?
4. Explain the significance of Effective listening in business
communication.
5. What are the ways to inculcate the art of effective
listening?
6. What are the types of Listening?