Name Surname
namesurname2022@hotmail.com
45/26 Street Example Rd, Sydney, NSW, 2000
KEY SKILLS
• Customer Service
• Communication skills
• Problem-solving skills
• Time management
• Attention to detail
• Teamwork
EDUCATION
Hospitality Management
Torrens University
Graduated 2020
Business Administration
Central University
Graduated 2017
LANGUAGES
English, Intermediate
Spanish, Native
*Notes: No more than 1 page
Mobile number: +61 (0) 123456789
SUMMARY
Waiter with over 3 years of experience working at quality restaurants and
providing excellent service to patrons. I have proven ability to serve alcohol
and upsell desserts and special food options to clients. I am familiar with
EFTPOS terminals, ordering-food systems and common restaurant
machinery. I have the required permits to sell alcohol in Australia and look
forward to having the opportunity to create memorable guest experiences for
diners.
WORK EXPERIENCE
BEER STATION
Head Waiter June 2020 to November 2021
Responsible for the coordination of activities in the restaurant related to food
menus and administration of staff. Duties included overseeing food and
drinks orders, determining the suitable roster for waiters and waitresses as
per volume of bookings. I was also in charge of ensuring proper
communication between the kitchen staff and floor staff in order to guarantee
good customer service.
Achievements
Ø Lead a 5-member waitstaff satisfactorily, providing training and suitable
mentoring when needed.
Ø Managed to increase wine sales by 15% in 2020 through the
implementation of promotions for seasonal wine brands.
Ø Implemented the delivery menu options that lead to a 17% sales
increase.
MICHAEL’S FANCY KITCHEN
Waiter November 2018 to May 2020
Responsible for serving customers and proving excellent service throughout
the dining experience. Duties included cleaning and setting tables, entering
orders in the system and receiving payments at the end of the service.
Achievements
Ø Implemented menu strategies to motivate customer purchases of wines
and desserts by 15%
Ø Trained 4 new waiters in good customer service and time management.
Ø Supported the Head waiter in the implementation of the new system to
manage food orders.
References Available upon request