Professional Documents
Culture Documents
Li 2021
Li 2021
https://doi.org/10.1007/s11356-021-13946-y
RESEARCH ARTICLE
Abstract
Environmental values are key factors influencing consumers’ purchase intentions and improving consumers’ willingness to buy
green products is crucial for the sustainable development of ecological environments. Based on environmental values and green
product trust, the present study classified environmental values into egoistic, altruistic, and biospheric values and discussed the
influence mechanisms of environmental values on green product purchase intention. On this basis, the study verified the
mediating role of environmental concern and the moderating role of green trust on the relationship between environmental
concern and green product purchase intention. The research results revealed that (1) altruistic and biospheric values had a
significant positive impact on green product purchase intention, while egoistic values had a negative impact on green product
purchase intention; (2) environmental concern had a partial mediating effect on the relationship between environmental values
and green product purchase intention; and (3) green trust had a positive moderating effect on the relationship between environ-
mental concern and green product purchase intention. The present study expanded on the existing research on green product
purchase intention driven by values, and the conclusions provided theoretical guidance for green marketing by enterprises and the
establishment of customers’ trust in the green attributes of products.
Keywords Environmental values . Environmental concern . Green trust . Green products . Purchase intention
Research shows that 50–60% of consumers cared for the reveals that only a few studies have investigated the role of
environment; however, their positive attitude towards the en- psychological factors (motivation and beliefs) influencing con-
vironment did not promote green product purchase intention sumer behavior from the perspective of values. For example, few
(Weisstein et al. 2014). Consumers encounter various obsta- studies have considered the impact of green information on the
cles when buying green products, such as lack of environmen- relationship between environmental values and green purchase
tal awareness, negative perception, distrust, high product intention, and the establishment of a reliable trust relationship
prices, and low practicality (Bonini and Oppenheim 2008). with green products can effectively promote the purchase of
If environmental awareness is the principal orientation of green products. Otherwise, realizing a change in the consumers’
green product purchase, in fact, it is to measure whether con- attitudes from caring for the environment to their green product
sumer values have characteristics associated with environ- purchase intention is a challenge. A previous study revealed that
mental orientation from the perspective of values (Mainieri consumers considered buying green products depending on their
et al. 1997). A few researchers have demonstrated that envi- degree of confidence in the products (Goh and Balaji 2016; Wei
ronmental values are associated with recycling behavior et al. 2017); the willingness of consumers to buy green products
(Dunlap et al. 1983) and the willingness of individuals to take is enhanced when they have greater trust in the products. Based
action to protect the environment (Stern and Dietz 1994). on previous findings, the present study incorporates the role of
Environmental values, which are directly associated with consumers’ motivation (environmental concern) and their beliefs
green consumption, refer to the values of affirmative or sup- in enterprise environmental performance (green trust) into green
portive behaviors directly aimed at environmental protection product purchase intention to enrich the existing research.
and environmental obligations (McMillan et al. 2004). The purpose of the present study was to explore the final
Therefore, environmental values have a significant impact consumer’s choice of green products in developing econo-
on the purchase intention of green products. A previous study mies. To be specific, the study intended to expand on existing
investigated the purchase intention of green products among relevant studies on environmental values and green consump-
consumers and established that values were the key factors tion based on the following three aspects: (1) analyze the
influencing purchasing decisions (Chekima et al. 2015). direct impacts of egoistic, altruistic, and ecological values on
Furthermore, studies have revealed that certain values, espe- purchasing intention of green products and the mechanism
cially those associated with environmental quality and person- influencing the trend; (2) determine whether environmental
al growth, exhibit a weak positive correlation with pro- concern performs an intermediary role between the three
environmental behavior, as well as other intermediate ele- values and the purchase intention of green products; and (3)
ments such as attitude (Neuman 1986). A few studies have incorporate green trust into the research framework, compre-
investigated the direct impacts of environmental values on hensively discuss the boundary conditions under which envi-
green product purchase intention. However, more attention ronmental concern plays a role in the purchase intention of
should be paid to the effect of environmental values on the green products, and reveal its moderating effect on the rela-
improvement of green product purchase intention, with envi- tionship between environmental concern and the purchase in-
ronmental concern as the primary focus. tention of green products. The present study explored the im-
According to the theory of planned behavior (Ajzen 1991), pact of consumers’ environmental values on their purchase
attitude, etc., initially influences behavioral intention and ulti- intention, which enriches and expands the value theory. The
mately influences the behavior. However, environmental con- research conclusions provided theoretical support for the de-
cern is a representative variable of environmental attitudes, which velopment of marketing strategies for enterprises and facilitat-
refers to the extent to which people are aware of environmental ed formulation of more appropriate marketing strategies for
problems and support solutions to the problems (Dunlap and consumers dominated by different types of values.
Jones 2002). Environmental concern is determined by individual
core value orientations (Stern et al. 1995b), while consumers’ Theoretical basis and research hypotheses
concern for the environment influences the purchasing behavior
of environmentally friendly products (Balderjahn 1988; Roberts Environmental values and green product purchase intention
and Bacon 1997). Consumers with a high level of environmental
concern have a high willingness to buy green products (Kim and Values refer to the belief that people hold onto ideal behav-
Choi 2005). Therefore, environmental concern may influence the ioral tendencies or an ideal final state (Feather 1995). A value
relationship between environmental values and purchase inten- is a persistent belief in the importance of goals set by people,
tion of green products. Moreover, green trust is a key factor which influences personal cognitive system and guides peo-
influencing consumer behavior, and products are endowed with ple’s specific behaviors (Schwartz and Sagiv 1995). Values
green characteristics; that is, the products belong to trust (Laufer are the primary determinants of consumer demand, consump-
2003). However, a review of the existing studies with regard to tion attitude, and consumption behavior (Homer and Kahle
factors influencing the purchasing intention of green products 1988). Values can explain the tendency of individuals to
Environ Sci Pollut Res
exhibit a range of environment-related behaviors (Baum and Biospheric values have been demonstrated to be associated with
Gross 2017), which can effectively enhance the willingness of various preferences and intentions that are conducive to the envi-
an individual to take action to protect the environment (Stern ronment, including sustainable consumption (Thøgersen and
and Dietz 1994). Therefore, values are a crucial variable in Ölander 2002), environmental behaviorism (Steg et al. 2011), en-
understanding consumer behavior (Durgee et al. 1996). A vironmental behavior (Schultz and Zelezny 1999), and the prefer-
study regarding the relationship between values and con- ence for restaurants that provide organic food (Steg et al. 2014).
sumers’ purchase behavior revealed that consumers become Werff et al. (2013) observed that individuals with high ecological-
attached to and prefer products consistent with their values oriented values were more likely to exhibit strong and continuous
and transformed the attachment and preference into actual environmental preference, environmental intention, and environ-
purchasing behavior (Grebitus et al. 2014; Kim 2005). mental behavior. Moreover, biospheric values directly or indirectly
Values can directly or indirectly influence environmental pro- influence the development of individual eco-centric environmental
tection behaviors based on concerns with regard to the conse- attitudes (Dietz et al. 1998). Green products have the characteris-
quences of environmental degradation (Stern and Dietz 1994), tics of resource conservation, low pollution, low toxicity, and re-
and they can explain activist and various passive environmen- cyclability. Taking into account factors such as price, energy con-
tal behaviors (such as consumer behavior, policy acceptance, sumption, and social effects, the varying environmental value ori-
and environmental citizenship awareness) (Stern et al. 1995b). entation of consumers will naturally influence their willingness to
Subsequently, environmental psychologists have put forward buy green products.
values, specifically environmental values that are directly associat- Green product purchase intention refers to the tendency of
ed with environmental protection behaviors. Environmental values consumers to buy products with the best environmental char-
are affirmative or supportive acts directed towards environmental acteristics rather than the usual ones (Majid and Elahe 2017).
protection and environmental obligations (McMillan et al. 2004). Prakash and Pathak (2017) demonstrated that the purchase
Stern and Dietz (1994) suggested three dimensions of environ- intention of environment-friendly packaging products was
mental values: egoistic, altruistic, and biospheric values. The ori- significantly influenced by personal norms, attitudes, environ-
entation of the three types of values is neither permanent nor mental concerns, and willingness to pay for the products.
conflicting but is interrelated. Any of the three values may make Several local and international researchers have investigated
individuals pay attention to environmental issues under various the impact of environmental values on the willingness of res-
conditions. The present study discusses the direct impacts of three idents to buy green products. A few studies have revealed that
types of values on green product purchase intention, which is an self-centered consumers have relatively low willingness to
in-depth study regarding the environmental aspect of values, and is buy green products (Mccarty and Shrum 2001), while con-
a valuable supplement to the study of value theory. sumers with high levels of altruistic environmental values
Egoistic values consider environmental protection from the have high willingness to purchase environmentally friendly
perspective of individual interests or the interests of individuals fashion products (Hong et al. 2010). In addition, Schultz and
concerned. Several authors believe that egoistic values oppose an Zelezny (1999) revealed that altruistic and biospheric values
individual’s consideration of environmental justice and regard en- had a positive impact on environmental protection, while ego-
vironmental protection as a public policy objective (Stern and istic values had a negative impact. Based on the literature
Dietz 1994). A study conducted by Schultz and Zelezny (1999) review, the present study explored the impact of the three
on environmental values revealed that egoistic values centered on dimensions of environmental values on the purchase intention
personal interests had a negative impact on environmental behav- of green products and proposed the first hypothesis:
ior. Altruistic values consider environmental protection from the
perspective of society as a whole. People act according to altruistic H1a: consumers’ egoistic values have a negative impact
values, which may be coupled with moral requirements such as the on green product purchase intention.
golden rule, “doing to others what you would have them do to H1b: consumers’ altruistic values have a positive impact
you” (Dunlap and Liere 1977; Heberlein 1977). Hong et al. (2010) on green product purchase intention.
observed that consumers with high levels of environmental values H1c: consumers’ biospheric values have a positive im-
exhibited higher satisfaction levels and willingness to purchase pact on green product purchase intention.
fashion products with high environmental protection
characteristics. Torkar and Bogner (2019) evaluated the relation-
ship between environmental values and environmental protection The mediating role of environmental concern
and established that altruistic values were significantly positively
correlated with nature protection, although weakly negatively cor- Environmental concern refers to the extent to which people
related with nature utilization. Biospheric values maintain that the are aware of environmental problems and show support for
natural environment has intrinsic values and rights, and humans the efforts to solve them, or their willingness to make an effort
have no right to destroy the environment to satisfy their own needs. to solve the problems (Dunlap and Jones 2002). With the
Environ Sci Pollut Res
improvement of people’s concern for the natural environment by three factors: behavioral attitude, subjective norm, and per-
globally (Jones and Dunlap 2010; Mohai et al. 2010), envi- ceived behavior control. Environmental concern is usually
ronmental concern has become a key topic in environmental conceptualized as a direct antecedent of environmental protec-
and social science research. At the individual level, the theory tion purchase intention when the theories are applied to the
of planned behavior (Ajzen 1988; Ajzen 1991) and the model field of environmental protection (Hartmann and Apaolaza-
of environment-friendly behavior (Hines et al. 1987) maintain Ibáñez 2012; Hedlund 2011; Koenig-Lewis et al. 2014;
that environmental concern is a key internal factor that pro- Paladino and Ng 2013). The implication is that people with
motes individual environmental protection behavior. At the a high level of environmental concern have a strong environ-
organizational level, the public’s general environmental con- mental awareness. With the increase in consumers’ level of
cern can effectively shape the atmosphere of social environ- environmental concern, consumers are more willing to under-
mental protection, which, in turn, influences the formulation stand the environment and acquire knowledge regarding green
and implementation of environmental policies (Poortinga products, in turn, enhancing their green consumption behav-
et al. 2004). Researchers have explored various methods of ior. Consequently, the following hypothesis was proposed:
measuring environmental concern, such as the
“Environmental Attitude and Knowledge Scale” (Maloney H2: environmental concern performs a mediating role on
and Ward 1973), “New Environmental Paradigm (NEP) the relationship between environmental values and green
Scale” (Dunlap and Liere 1978), and “New Ecological product purchase intention.
Paradigm (NEP) Scale” (Dunlap et al. 2000). Among them,
the NEP scale proposed by Dunlap and Liere is considered to
be the most widespread measurement method (Stern et al. The moderating role of green trust
1995a). Subsequently, Dunlap et al. revised the NEP scale in
2000 to enhance its validity and reliability in measuring envi- Trust is willingness to rely on another party based on the
ronmental concern. Over the last few years, several re- expectation of the other party’s ability, reliability, and kind-
searchers have adopted the NEP scale to measure people’s ness (Ganesan 1994). Trust refers to the belief that the other
environmental attitudes. For example, Halkos and Matsiori party’s words, deeds, or promises are reliable, and that they
(2015) used the NEP scale to evaluate people’s environmental perform their obligations in an exchange relationship
attitudes and motivations towards marine biodiversity (Leonidou et al. 2015). Trust consists of three beliefs: integri-
protection. Biasutti and Frate (2017) established and ty, kindness, and competence (Blau 1964; Schurr and Ozanne
verified a quantitative scale of Italian college students’ 1985). Rousseau et al. (1998) maintained that trust was a
attitude towards sustainable development based on the psychological state with an intention to accept vulnerability
scale, specifically the Attitudes Towards Sustainable based on the positive expectation of the behavior or intention
Development (ASD) Scale. of another party, and that trust was a direct driving force of
The influence of values on behaviors is indirect, while var- consumers’ purchase intention. Green trust was first proposed
iables such as attitude have a mediating or buffering role be- in green consumption. Chen (2010) defined green trust for the
tween values and behaviors (Kahle 1980). The present study first time as a belief and expectation for green products, and
explores environmental attitudes by exploring the psycholog- the development of a tendency to depend on such products
ical reactions of consumers to the environment and analyzes based on the green and energy-saving properties.
the direct impact of attitude on green purchase intention. Subsequently, the definition of green trust was supplemented
Environmental concern is associated with the basic values of to include not only the energy-saving potential of green prod-
individuals (Stern et al. 1995b) and exhibits a positive corre- ucts but also the product itself, service, brand, reputation, etc.
lation with the purchase intention of green products (Maichum (Chen and Chang 2013b). Numerous studies have revealed
et al. 2016). Consumers with a high degree of environmental that trust can regulate the relationship between buyers and
concern are more willing to buy green products and opt for a sellers, which, in turn, attracts customers’ higher perception
green lifestyle (Teng and Ow 2014). Studies have revealed of loyalty to the company (Nguyen et al. 2013; Nuttavuthisit
that altruistic and biospheric values are positively correlated and Thøgersen 2017; Ong et al. 2015). Chen and Chang
with environmental concern, while egoistic values are nega- (2013a) conducted an empirical study of Taiwanese con-
tively correlated with environmental concern (Schultz and sumers and concluded that green perceived value exerted a
Zelezny 1999). Kollmuss and Agyeman (2002) believe that positive effect on consumers’ green trust. Notably, trust is also
intrinsic motivation and relevant environmental attitudes can a key determinant of consumers’ future purchase intention
promote positive environmental behaviors in individuals by (Garbarino and Johnson 1999), and the varying degrees of
changing their environmental values. Reasoned action consumers’ green trust influence their green product purchase
(Fishbein and Ajzen 1977) and planned behavior (Ajzen intentions. In view of the research on green trust, the present
1991) theories argue that behavioral intention is influenced study demonstrates the boundary conditions of consumers’
Environ Sci Pollut Res
N = 577; scale reliabilities (coefficient alpha) are on the diagonal. All the scales ranged from 1 to 5
**
P < 0.01
Environ Sci Pollut Res
Table 4 The mediating effect of environmental concern (independent variable: egoistic values)
B t B t B t
N = 577
*
P < 0.05
**
P < 0.01
***
P < 0.001
Environmental concern, altruistic values, and green product between altruistic values and green product purchase intention
purchase intention was significant (Tables 6 and 7).
The mediating effect of environmental concern on the relationship Environmental concern, biospheric values, and green product
between altruistic values and green product purchase intention is purchase intention
presented in Table 6. The results revealed that altruistic values
exerted a significant positive impact on green product purchase The mediating effect of environmental concern on the rela-
intention (B = 0.67, 95% CI = [0.60, 0.74], SE = 0.03, t = 19.59, P tionship between biospheric values and green product pur-
< 0.001). Altruistic values exerted a significant positive impact on chase intention is presented in Table 8. The results revealed
environmental concern (B = 0.58, 95% CI = [0.53, 0.64], SE = that biospheric values exerted a significant positive impact on
0.03, t = 21.56, P < 0.001); environmental concern exerted a green product purchase intention (B = 0.63, 95% CI = [0.57,
significant positive impact on green product purchase intention 0.70], SE = 0.03, t = 18.84, P < 0.001). Biospheric values
(B = 0.39, 95% CI = [0.29, 0.49], SE = 0.05, t = 7.71, P < exerted a significant positive effect on environmental concern
0.001), and altruistic values exerted a significant impact on green (B = 0.55, 95% CI = [0.50, 0.60], SE = 0.03, t = 20.79, P <
product purchase intention (B = 0.44, 95% CI = [0.36, 0.53], SE = 0.001); environmental concern exerted a significant positive
0.04, t = 10.10, P < 0.001). Therefore, environmental concern impact on green product purchase intention (B = 0.42, 95% CI
exerted a mediating effect on the relationship between altruistic = [0.32, 0.52], SE = 0.05, t = 8.31, P < 0.001). Similarly, the
values and green product purchase intention, which accounted for impact of biospheric values on green product purchase inten-
33.87% of the total effect. The bootstrap method was used to test tion was significant (B = 0.40, 95% CI = [0.32, 0.49], SE =
the significance of the mediation effect and the results revealed that 0.04, t = 9.57, P < 0.001). Therefore, environmental concern
the 95% CI of the mediation effect was (0.15, 0.32). Therefore, the exerted a partial mediating effect on the relationship between
mediation effect of environmental concern on the relationship biospheric values and green product purchase intention, which
B t B t B t
N = 577
*
P < 0.05
*
P < 0.01
***
P < 0.001
accounted for 36.31% of the total effect. The bootstrap meth- of the effect of control variables on green product purchase
od was used to test the significance of the mediation effect and intention; model 2 is a regression model of control variables,
the results revealed that the 95% CI of the mediation effect environmental concern, and regulatory variables of green trust
was (0.15, 0.31). Therefore, the mediation effect of environ- on green product purchase intention; model 3 is a regression
mental concern on biospheric values and green product pur- model of control variables, environmental concern, green
chase intention was significant (Tables 8 and 9). trust, and the interaction between environmental concern and
green trust as the independent variable. The analyses results
Moderating effect analysis revealed that the regression coefficient of the interaction terms
between environmental concern and green trust was 0.06, and
We established a regression model to test for the moderating the regression result was significant (P < 0.05), suggesting
effect of green trust on the relationship between environmen- that green trust exerted a significant positive regulatory effect
tal concern and green product purchase intention. To avoid the on the relationship between environmental concern and green
collinearity problem caused by a high correlation between the product purchase intention, which verified the third
independent variable and interaction terms, the moderating, hypothesis.
intermediate, and dependent variables were initially central-
ized, and the interaction terms were subsequently calculated.
Hierarchical regression analyses were performed to deter- Discussion and implications
mine the moderating effect of green trust on the relationship
between environmental concern and green product purchase Conclusion and theoretical contributions
intention. After inclusion of the adjusted variables, green trust
exerted a stronger explanatory effect on green product pur- The present study was based on the three dimensions of envi-
chase intention. The results of the hierarchical regression anal- ronmental values (egoistic, altruistic, and biospheric values).
yses are presented in Table 10. Model 1 is a regression model According to previous research findings, attitude exerts a
B t B t B t
N = 577
*
P < 0.05
**
P < 0.01
***
P < 0.001
buffering effect on the impact of environmental values on on environmental concern and green product purchase inten-
environmental behavior. Therefore, the present study selected tion. When green trust was high, environmental concern en-
environmental concern as an intermediate variable. In addi- hanced the promotion effect of green product purchase inten-
tion, green trust was introduced to determine whether it has a tion, and the results supported our research hypotheses.
moderating effect on the relationship between environmental The theoretical contributions of the present study are em-
concern and green product purchase intention. The results bodied in the following aspects:
revealed that: first, altruistic and biospheric values increased
green product purchase intention, while egoistic values de- (1) Enriching and expanding the value theory. The present
creased green product purchase intention, which is consistent study investigated the factors influencing green product
with the findings of previous studies (Schultz and Zelezny purchase intention from the perspective of values, which
1999). Second, environmental concern exerted a partial medi- enriches theoretical research regarding environmental
ating effect on egoistic, altruistic, and biospheric values, in values.
addition to green product purchase intention. Egoistic, altruis- (2) Comprehensive evaluation of the relationship between en-
tic, and biospheric values could directly influence green prod- vironmental attitude and green consumption intention. In
uct purchase intention and partially influence green purchase the present study, environmental concern was introduced
behavior through the mediation of environmental concern, as a mediating variable, and the results of the study dem-
which is consistent with the value, attitude, and behavior mod- onstrated that attitude exerted a positive impact on green
el of consumers (Homer and Kahle 1988; Shim and Eastlick purchase intention. Research on environmental attitudes
1998). Third, green trust exerted a positive moderating effect enhanced our understanding of the psychological reactions
Based on the results of the analyses, environmental concern exhibits a partial mediating role on the relationship
between egoistic, altruistic, and biospheric values, and green product purchase intention, which verified the first
hypothesis
Environ Sci Pollut Res
N = 577
*
P < 0.05
**
P < 0.01
***
P < 0.001
of individuals and groups to the environment, which facil- buy green products to protect the environment. Therefore,
itated in-depth and specific research on attitude. enterprises should actively take advantage of the promoting
(3) Active evaluation of the moderating effect of green trust effect of altruistic and biospheric values on the purchase in-
on the relationship between environmental concern and tention of green products, provide corresponding customer
green product purchase intention. The study revealed services to consumers with different values, and enhance the
that the relationship between environmental concern overall service level. The relevant administrative departments
and green product purchase intention was significantly should promote education and publicity campaigns associated
positively influenced by green trust. The finding provid- with green consumption intentions, cultivate public opinions
ed a more comprehensive perspective in understanding and appropriate values to promote green consumption among
the relationship between environmental care and green residents, and actively strengthen guidance of the consump-
purchase. Furthermore, studying the moderating effect of tion goals, consumption modes, consumption consciousness,
green trust enriched environmental values and green pur- and consumption value orientations among consumers to cul-
chase intention and provided a foundation for subsequent tivate environmental values characterized by rationality,
research. health, and civilization. In addition, businesses and organiza-
tions should focus on providing a continuous flow of real
environmental information and emphasize how their products
Management implications conform to consumer values, which could be achieved by
carrying out attractive and informative advertising activities
The relevant research results of the present study have a prac- on social media platforms to enhance consumers' attachment
tical guiding significance associated with the green marketing to environment-related green products. Such strategies could
practice of governments and enterprises, which are primarily promote the purchasing of green products.
reflected in the following. Similarly, environmental values will promote green product
Enterprises should have a dialectical view and make rea- purchase intention through environmental concern. Consumer
sonable use of consumer environmental values. Values are behavior will become more environmentally responsible when
key factors influencing consumer decision making. In partic- attention is increased, and consumers will change their purchas-
ular, consumers who hold altruistic and biospheric values will ing behavior by buying green products or lowering the overall
consider the interests of the society as a whole and the natural consumption level. Therefore, enterprises should make maxi-
environment. Such consumers have a higher willingness to mum use of consumers' awareness towards caring for the
Environ Sci Pollut Res
environment to promote the purchase of green products. the impact of consumers’ environmental values on the pur-
Specifically, enterprises should actively respond to the continu- chase intention of green products without considering the pub-
ous efforts of governments to strengthen publicity campaigns licity of green products and the information symmetry be-
and environmental education and awareness, actively organize, tween them. Future studies should take into account both en-
and carry out relevant activities advocating for green consump- terprises and consumers to determine the influence mecha-
tion, such as discouraging table waste and excessive express nisms of different values on green purchase intention; (2) there
packaging to enhance environmental protection awareness are huge challenges in the cognition of green products in dif-
among consumers and the ability to focus on cultivating a social ferent industries at the macro level, and cognition of green
atmosphere of green consumption, in addition to encouraging the products has not been completely developed in all groups,
people to constantly internalize and enhance their sense of envi- while the improvement of green cognition ability is a crucial
ronmental protection identity. link in the implementation of green product purchase; and (3)
Finally, green trust is a key factor influencing consumers’ the scope of the present study was primarily based on a sum-
green purchase intention. The results revealed that, when mary of previous studies. Generally, the questionnaires were
green trust was high, environmental concern enhanced the relatively reliable and valid. However, the cultural differences
promotion effect of green product purchase intention. among consumers, time, and other factors were not considered
Generally, consumers’ awareness of environmental protection when selecting certain items; therefore, the scope of the study
has been enhanced with the deterioration of the living envi- should be expanded to include such factors.
ronment; numerous enterprises in the name of environmental
protection have emerged to increase sales and some enter-
prises even sell “greenwashing” products, making consumers Supplementary Information The online version contains supplementary
material available at https://doi.org/10.1007/s11356-021-13946-y.
raise doubts on green products advertised by enterprises be-
fore the purchase intention. In this regard, even if consumers Acknowledgements We are very grateful to Professor Zhu for his valu-
care for the environment, some consumers will still believe able and constructive suggestions during my thesis work. We also thank
that the enterprise is providing authentic green products, rather all the authors for their invaluable contributions.
than the “greenwashing” behavior of the enterprise to truly
promote the green purchase intention of consumers. Author contribution Conceptualization and formal analysis: Lifeng
Yang and Guangxia Li
Therefore, it is imperative to establish consumers’ green trust Methodology: Guangxia Li and Baojie Zhang
in green marketing. Enterprises should take into account the Software analysis and the writing-original draft preparation: Lifeng
effects of energy-saving characteristics, indicators, and corre- Yang
sponding publicity information of green products on fostering Validation: Lifeng Yang and Xiaoxuan Li
Investigation: Guangxia Li and Xiaoxuan Li
green trust between enterprises and customers, and whether Writing-review and editing: Guangxia Li and Lifeng Yang
the factors can promote trust when marketing green products. Supervision: Lifeng Yang
For example, if the energy-saving characteristics and advan- Project administration and funding acquisition: Lifeng Yang
tages of environmentally friendly products are not properly All authors have read and agreed on the final version of the
manuscript.
reflected in the products, consumers may have a poor cogni-
tion and understanding of the energy-saving products
Funding This research was funded by Anhui Provincial Philosophy and
(Bjerregaard and Møller 2019; Park 2017). Therefore, enter- Social Science Planning General Program, grant number AHSKY 2017 D70.
prises should further enhance their certification systems of
environmental labels and green products, standardize the cer- Data Availability All data generated or analyzed in this study are included
tification systems, strictly control the issuance of green certi- in the published article and supplementary information files.
fication marks, strengthen detection and supervision of green
products, crack down on the disclosure of false green and false Declarations
certifications, reduce information asymmetry between con-
sumers and manufacturers, and ensure the establishment of Ethics approval and consent to participate Not applicable.
safe and healthy green consumption markets.
Consent for publication Not applicable.
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