Guatemala
January 2022
Victor A. González G.
Science and Systems Engineer
MBA - MBF
M. +502. 3153.5119
E.vaggsoft@gmail.com
www.linkedin.com/in/vaggsoft
37 years old
Married
4th Street. 55-29 Sector 12
Alamedas de Villa Flores Z. 7 SMP
I am a graduate professional of System Engineer and
Computational Sciences with more than ten years of
experience in IT service management throughout its life
cycle (Design, Transition, Operation and Strategy),
experience acquired in multinational companies such as:
Aprofam, Dunbar International, Grupo Unipharm and
Xerox. I have Business Administration and Financial
administration master's degree. I have strong service-
oriented leadership and negotiating skills. In addition, I
possess several personal skills that allow me to achieve
goals quickly.
In recent years I have specialized in the implementation of
health service management systems, applying
internationally recognized best practices in their design,
using emerging technologies such as intelligence artificial,
power Bi, Python, cloud infrastructure.
Sincerely,
Victor Adolfo González Garcia
 Victor Adolfo González Garcia
Science and Systems Engineer

EDUCATION & EXPERIENCE

Software Development Specialist Regional HEAD of IT
IT Manager IT Manager
Xerox, GT Unipharm Group Dunbar International Aprofam
Professor Intrd. Artificial
Intelligence
USAC From 2009 to 2016

Analyst Programmer Regional IT Manager

Analyst Programmer Dunbar International CA
Sat

2009 2009 2011 2014 2016 2017

2007
2009 2012 2014 2015 2021

MBA
Science and Systems Engineer ITIL Foundation Certified High Management School,
University of San Carlos, Guatemala Exin, Pink Elephant Mesoamerican UnivErsity
Intr. ISO/IEC 27001
Juan Carlos MoraThem MFA
High Management School,
Mesoamerican UnivErsity
Other courses:
Advanced Microsoft Power BI (2019)
How to Manage Your Boss (2019)
Basics of Project Management (2019)

Skills

Career
+10 years of experience in
managing IT services for
multinational companies.

Techniques
Bilingual Spanish-English (85%)
Sap R/3, Abap, Basis Central Experience
Sap BO Hana IT service management
Cloud architecture Azure Health Service Systems
Power bi / Python
VMware, SAN, NAS Information Security
Agile Development Methodologies Finance
Corporate Strategy

Special Competencies
Finance, consolidation, cost optimization
and profitability, SAP R/3 and SAP B1.
Implementation of policies and prevention
of cryptographic attacks, GPS and CCTV

I have +10 years of experience in the Health, Logistics Financial, Guards,

Pharmaceutical and BPO sectors in 10 countries in Latin America and USA (US, MX, GT,
HN, SV, CR, NI, PA, CO, EC)
 Knowledge

Finance: IT Infrastructure:
IT Budget (OPEX) Availability management
Investment Budget for Strategic IT Projects (CAPEX) SaaS, PaaS, IaaS
Project Profitability (VAN, ROI) Datacenter Management.
Financial Statements (Cash Flow, Balance Sheet, Statements Private Cloud/Public Cloud
of Income) Data warehouse
Big Data
Vpn's
Business Management Systems Firewalls (Fortinet, Checkpoint, WatchGuard)
ERP, CRM, BI Mobility, Hand Helds, GPS CCTV IP/Analog
ISO/IEC 20,000;27,000
ISO 9000 Software Engineering:
BASC Standards and Standards Agile methodologies XP, Scrum
Balance Scorecard KPi's Versioning (Subversion)
Abap, Crystal Reports
Sap R/3
Oracle Forms, .NET, Java, Javascript, j2ee, Python
Sap Business One
DB's, Hana, Oracle, MaxDB, SQLServer, Risk Management
Business Continuity Plan
Disaster Recovery Plan
Risk Matrix
Prevention of malware attacks, ramsonware.

WORK EXPERIENCE
Summary: IT Manager (May 2021 – To Date)
Design and implement the CEG IT strategy, in charge of the design, maintenance and delivery of IT
services and maintain an implementing SAP R/3, office 365, information compliance and security.

Summary: IT Manager (Oct 2017 – May 2021)

Design and implement the IT strategy of Aprofam, to ensure the correct management of IT services,
defining the areas of effectiveness of the department, measurable objectives, quantifiable and
achievable, creation of the project portfolio according to the technology strategy to implement,
completion and closure of SAP Hana project with a two-month savings of USD 45,000.00,
implementation of high availability model defining alternate site, Mobility project design for
community distributors and mobile units, Office 365 Deployment, Power Bi, Electronic Recipe, and
Electronic Health Registry.

Summary: Regional IT Manager (Nov 2014 – Aug 2017)

Design and implement the regional Information Technology Strategy for GT,HN,CR,PA and Miami,
establishing IT policies and governance, among the achievements achieved are the Sap BO
implementation, Design, implement and operate regional mission-critical shared services,
Datacenter, remote openings of ATM's, Regional Monitoring (CCTV, GPS), Remote Truck Opening
implementation, implementation of Datawarehouse And Dashboards BI, generating savings by
eliminating international links, changing internal processes and improving in negotiation with
regional suppliers, CCTV monitoring on trucks and manage mobile devices Handhelds.

Summary: Regional HEAD of IT (Apr 2011 – Nov 2014)

Develop and implement the Corporate Information Technology Strategy, leading innovation,
sustainability and operational profitability programs based on IT technology. Coordinate the
administrative and operational activities of the area, identifying needs and resources for the
planning and delivery of information technology projects. Deploy and manage highly available
platforms that support shared services across the region. Opex /Capex Regional Budget
Management, support in the implementation of SAPR3 modules SD, FI, CO, PA, MM in the countries
of the region.

Summary: System Development Specialist (Apr 2009 – Mar 2011)

Responsible for designing, implementing and managing the health care provider administration site
in the United States(https://www.caqh.org),using the best practices of the health care provider
cycle software life in conjunction with a team made up of or by people from India, China and the
United States.