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MainOne submarine cable repairs complete: Internet services restored

Kweku Zurek / Technology / May - 12 - 2024 , 09:42

MainOne submarine cable repairs complete: Internet services restored

Following an outage that disrupted internet services in parts of West Africa since March 14, 2024,
MainOne, a leading provider of undersea fiber optic internet connectivity, has announced the
successful completion of repairs to its submarine cable.

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The outage, which also affected other subsea communication cables in the region, caused
significant disruptions to banking and telecommunication services in countries such as Ghana and
Nigeria.

In a statement released on Friday, MainOne, a subsidiary of Equinix, confirmed the repairs and their
commitment to maintaining the integrity of the crucial infrastructure.
"Working closely with regional partners, maintenance providers, vessel owners, and permitting
authorities, MainOne completed the necessary repairs to its submarine cable system, thanks to the
diligent efforts of all stakeholders and has resumed regular operations with the utmost integrity of
its submarine cable," the statement said.

"During this period, MainOne provided restoration capacity and rerouted traffic on its network to
minimize the impact on its customers".

MainOne acknowledged the efforts of all involved in the swift resolution, including partners, vessel
owners, and permitting authorities. The company also expressed their gratitude to customers for
their patience during the outage.

"We are immensely grateful for the support and collaboration of our partners, the patience of our
valued customers, and the unwavering commitment of our team during this outage," said Funke
Opeke, Managing Director of MainOne.

It said the successful repair of its submarine cable signified the company's dedication to its
customers and their commitment to fostering West Africa's digital transformation.

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MainOne was part of the affected submarine communications cables. Others including West Africa
Cable System (WACS) and the Africa Coast to Europe (ACE) were scheduled to have completed
repairs on April 28 and April 17 respectively.

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