Republic of the Philippines

North Eastern Mindanao State University

Cantilan Campus
Cantilan, Surigao del Sur
]Telefax No. 086-212-5132
Website: www.sdssu.edu.ph

This questionnaire is part of a research study aimed at assessing the significance

and effectiveness of employee training and development in selected hotels within
CarCanMadCarLan. Your responses will contribute valuable insights to improve existing
practices. Please answer each question honestly and thoughtfully.

Section 1: Respondent Information

1.1 Name of the Hotel: __________________________
1.2 Your Position:
 Owner
 Manager
 Other (please specify): ________________
1.3 How many years have you been in the hospitality industry?
 Less than 1 year
 1-5 years
 6-10 years
 More than 10 years

Section 2: Current Training and Development Practices

2.1 Does your hotel have a formal employee training and development program?
 Yes
 No
2.2 If yes, please describe the key components of your training program:
 Orientation
 Skill development
 Leadership training
 Other (please specify): ________________
 Republic of the Philippines
North Eastern Mindanao State University
Cantilan Campus
Cantilan, Surigao del Sur
]Telefax No. 086-212-5132
Website: www.sdssu.edu.ph

2.3 How often are training programs conducted in your hotel?

 Weekly
 Monthly
 Quarterly
 Annually
 Irregular intervals

Section 3: Impact on Employee Performance

3.1 How do you measure the impact of training and development on employee
performance? Scale from 1 to 5 (1 being poor, 5 being excellent)
 5
 4
 3
 2
 1

3.2 On a scale of 1-5, how would you rate the overall performance of employees who
have undergone training in your hotel? (1 being poor, 5 being excellent)
 5
 4
 3
 2
 1

Thank you for participating in this survey. Your input is crucial for our research on
employee training and development in CarCanMadCarLan hotels. Your responses will
remain confidential, and your honesty is highly appreciated.
 Republic of the Philippines
North Eastern Mindanao State University
Cantilan Campus
Cantilan, Surigao del Sur
]Telefax No. 086-212-5132
Website: www.sdssu.edu.ph

Dear Karajaw Hotel,

I am writing to seek your cooperation and participation in the validation process of a

questionnaire designed to assess the significance of employee training and development
in the hospitality industry. The study, titled "Assessing the Significance of Employee
Training and Development in Selected Hotels in CarCanMadCarLan," is being conducted
by Christybel Arienza and colleagues, students at NEMSU Cantilan.

Your esteemed hotel has been selected as one of the key participants in this research
due to its recognized standing in the industry. Your insights and feedback are invaluable
in ensuring the relevance and accuracy of the questionnaire. The questionnaire has been
carefully developed to gather comprehensive information on the current practices and
strategies related to employee training and development within your establishment. The
data collected will contribute to a deeper understanding of the challenges and
opportunities in this crucial aspect of the hospitality sector. Your participation involves
having relevant personnel within your organization respond to the questionnaire. The
process is expected to take approximately 30 minutes. Rest assured, all information
provided will be treated with utmost confidentiality, and the results will only be used for
research purposes.

To confirm your participation, please sign and return the attached consent form along
with the completed questionnaire. Your cooperation is highly appreciated, and your
contribution will significantly enhance the quality and reliability of the research findings.

Thank you for your time and consideration.

Sincerely,
Christybel Arienza