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Digital Life
For Emma
Digital Life
TIM MARKHAM
polity
Copyright © Tim Markham 2020
The right of Tim Markham to be identified as Author of this Work has been asserted in
accordance with the UK Copyright, Designs and Patents Act 1988.
Polity Press
65 Bridge Street
Cambridge CB2 1UR, UK
Polity Press
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Suite 300
Medford, MA 02155, USA
All rights reserved. Except for the quotation of short passages for the purpose of criticism
and review, no part of this publication may be reproduced, stored in a retrieval system or
transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior permission of the publisher.
ISBN-13: 978-1-5095-4105-8
ISBN-13: 978-1-5095-4106-5(pb)
A catalogue record for this book is available from the British Library.
The publisher has used its best endeavours to ensure that the URLs for external websites
referred to in this book are correct and active at the time of going to press. However, the
publisher has no responsibility for the websites and can make no guarantee that a site will
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Every effort has been made to trace all copyright holders, but if any have been overlooked the
publisher will be pleased to include any necessary credits in any subsequent reprint or edition.
1 Introduction 1
2 The Care Deficit 28
3 The Affordances of Affect 43
4 Data, Surveillance and Apathy 63
5 Everyday Stakes of Being 79
6 Experience and Identity 97
7 Everyday Lives of Digital Infrastructures 114
8 Selfing in a Digital World 133
Notes 145
Bibliography 150
Index 162
v
1 Introduction
1
Digital Life
arguments, it will be suggested that whatever the digital brings into being is
just as real as anything else; we always start from an inauthentic present, rather
than some pure origin which has come to be contaminated by progressive
technological revolutions in representation and communication. This insight
has real-world implications for policymakers and regulators as well as
scholars, for it raises the essential question of what a citizen’s knowledge of
digital risks should look like. This, true to the phenomenological tradition,
will not amount to the scales falling from an individual’s eyes so that they see
the thing itself, stripped of layers of mediation. Rather, it has to be a practical,
even bodily knowledge. That word ‘bodily’ can sound odd in this context, but
it boils down to three straightforward propositions. First, digital knowledge
can be affective rather than conscious, merely felt rather than hard won
through cognition. Second, practical knowledge is about position-taking in
relation to objects encountered in everyday life, increasingly digitally. And
third, how we experience everyday life is less a series of discrete encounters
and more about movement through an environment – in which objects
often barely register at all. Put together, the knowledge required by citizens
is neither cynical, forensic nor defensive. It instead consists in a sceptical
agility: those swipes and taps we sometimes suspect render us impressionable
can also be the deft application of acquired wisdom, knowing what kind of
distance to keep as we move from one thing to the next.
The second type of critique of digitization concerns its systemic under-
pinnings and implications: the profit-seeking raison d’être of social media
platforms and their complicity in further entrenching global inequalities;
the degradation of public spheres by a combination of the elevation of the
hyperbolic and personal above the measured and reasoned, the anonymity
of some digital spaces, and the formation of what Richard Sennett (2012)
calls intentive communities and we have come to know as silos or filter
bubbles; the quiet rolling out of intrusive and illiberal legislation supposedly
in the interests of security; the wielding of facial recognition and other
monitoring capacities by authoritarian as well as democratic states; and
the massive environmental cost of producing, maintaining and disposing
of our digital infrastructures, systems and devices. In all these areas we rely
heavily on campaigners, activists and experts to pile pressure on politicians
and regulators in order to defend basic human rights of privacy, freedom of
speech and accountability. Beyond that is the question of how we can ensure
that the public are better informed about such systemic issues, especially
because there is again a lingering suspicion that there is something about the
way digital systems are designed, function and are weightlessly experienced
that is inherently geared towards concealment. A pragmatic, if bitter, lesson
to be learned from journalism is that there is in practice little scope for
2
Introduction
making people care more than they do, however serious the issue. But there
are options other than throwing up our hands in resignation or doggedly
persevering in trying to get people to see how things really are. As with
the first category, then, the alternative to be set forward here is essentially
ecological, a matter of how we move through digitally enabled and pervaded
worlds. Different from public awareness traditionally conceived, this is
knowledge of what it means to live and navigate through a world of which
all of these phenomena are features, in which all manner of others also exist
and suffer its depravities, and in which I am complicit and responsible.
The third kind of critique is both more philosophical and more radical,
and concerns the extent to which digitization has reshaped the conditions
of existence itself. How can we appraise, let alone resist and redirect, the
contingencies of a world our experience of which is largely determined by
those very contingencies? A more extensive discussion of digital ontology
is presented in the next section; suffice it to introduce here the phenom-
enological characterization of thrownness: making familiar the world and
the self into which we find ourselves always-already thrown, using ready-
to-hand resources that are not of our making or choosing, is an intrinsic
part of the human condition. There is an open question about the extent
to which it is productive to encourage greater awareness in individuals that
they are a product of digitization, as much as they think of digital devices as
tools to put to their own ends. There is more at stake in how we as publics
account for how we got to the present juncture in which all kinds of things
have come to be taken for granted, and especially in what agency we have
in relation to the future worlds and new normals that digitization will bring
into existence. Here it will be argued that there is little point in working
to retrieve what we have lost, experientially speaking, in the digital age, or
in trying to extract or abstract ourselves from the digital in order to better
assess what it is doing and could do for us. As with the first two categories
of critique, the knowledge required here is practical: rather than revelation,
it is by finding new ways of doing things that the contingency of our
being-in-the-world is revealed and new ways of being are made real. This is
not something that has to be done blind, but nor do we need to imagine
an origin and a destination: it is a matter of experimenting, improvising,
committing provisionally and repeating.
Digital ontology
Digital Life emerges in the context of a broader shift in media philosophy,
which entails two principal contentions. First, there is no epistemological
3
Digital Life
route into ontology: we do not know our way towards being, as being arises
out of the primacy of existence. It will soon become apparent that this is
not a relegation of knowledge per se, but rather an argument from the
Hegelian postulation that absolute knowledge means no knowledge at all –
cumulative data gathering and reflection is not the path to enlightenment.
The second contention has been argued for most forcefully by Friedrich
Kittler, but is at heart a Heideggerian claim: humanity and technology
are mutually constitutive; we do not exist in spite of all the digital infra-
structure and content we have surrounded ourselves with, but precisely
through it. Most recently, Amanda Lagerkvist has advocated this existential
framing of digital media, and it has some quite profound implications for
policymakers as well as theorists. It means that investigating digital life
cannot be a matter of stripping away all the clutter that pervades our media
saturated world to reveal what lies beneath: the clutter is the starting point;
it is, in ontological terms, foundational.
It is sensible to lay down a couple of pre-emptive markers about where this
leaves critical digital scholarship. The first is that it does not justify amnesia:
no phenomenologist going back to Heidegger and Husserl would suggest
that the primacy of experience means we just have to accept it as we find
ourselves forever thrown into it. Morality is baked into thrownness and into
our mutual thrownness with others; there is an imperative to take respon-
sibility for it and its consequences, and part of that involves the forensic
piecing together of what it means to be, to find oneself already out there in
the thick of things as an opening gambit, and how that changes over time (see
Hofman 2016).1 This pushes us to think about our contemporary situation
in terms beyond a cost-benefit analysis of what digitization has given us and
what it has taken away. If the grounding of existence has shifted, then we
need new ways of assessing what it means to live well. Philosophers have long
argued, for instance, that the ethics of our relationships with distant others is
contingent not on our knowledge about them, but just on that basic fact of
co-existence. What does that mean in a context where we have an awareness
of all those others who are out there, but on the whole only in a minimal,
generic form? The same can be said of digital literacy, of the claims so often
heard that digital ethics depends on individuals’ knowledge of the techniques
and technologies that provide the basis of the stuff they consume – not to
mention the workings of media economics and the profound significance
of digital infrastructures. It will be argued instead that we would be better
served, ethically speaking, by starting with the affordances and constraints
that come with an existence spent navigating those systems, usually by feel
alone. ‘Feel’ is not quite the same thing as intuition or gut instinct, cleaving
more closely to Bourdieu’s sens pratique.2 As he describes it, subjects are:
4
Introduction
not particles subject to mechanical forces, and acting under the constraint
of causes: nor are they conscious and knowing subjects acting with full
knowledge of the facts, as champions of rational action theory believe …
(they are) active and knowing agents endowed with a practical sense that is
an acquired system of preferences, of principles, of vision and … schemes of
action. (Bourdieu 1988: 25)
If not through conscious knowledge, then, how do digital scholars and
users – existers, in Lagerkvist’s (2017) coinage – access that primary,
generative experience of being amongst the digital? Historically one of
the most persuasive ways has been through disruption: only when a tool
is broken does its ready-to-handness become consciously registrable, and
only when media are unexpectedly inaccessible does their sheer givenness
become conceivable. Justin Clemens and Adam Nash (2018) helpfully tease
this out by way of Giorgio Agamben’s conception of phenomenological
anxiety, which goes far beyond occasional breakages and blockages to the
annihilation of handiness itself – that is the only means we have of grasping
the sheer contingency of our taken-for-granted everyday lives.3 By contrast,
a common thread of this book is that the apprehension of contingency is
rarely, if ever, revelatory, but rather a background hum that accompanies
the improvisatory, provisional acts we engage in to sustain at-handedness
and at-homeness. Shaun Moores (2015), and by extension David Seamon
(1979) and Yi-Fu Tuan (1977), loom large here, in the evocative notion of
a life lived alongly. But in addition to finding ontological security on the
fly, constantly in motion from one digital thing to the next, that movement
also affords the anxiety that is a necessary condition of care in the phenom-
enological sense; that is, of our having an interest in our own being.
Clemens and Nash push this one step further in positing that if ontological
care is temporal, and technology is fundamental in establishing the world
as world, then what is technically possible and how we think of being are
themselves co-determinate, stretching back in a chain to the ancient Greeks
and before that to the development of writing.4
The originary technicity of being means that only that which appears as
ready-to-hand can appear at all; there is nothing outside of graspability as
a resource in an environment whose affordances are given by the history
of technology.5 There is something a little maddening about the insistence
that the sum total of what is imaginable is enframed by technology, but this
is in effect no different from Foucault’s conjecture (1990 [1976]) that we
have no means of understanding the self beyond the discourses of which
we are products – or, less dispiritingly, there are no authentic selves to be
discovered and protected from exogenous forces, only ways of selfing that
can be scrutinized or nourished. There is then a continuity between the
5
Digital Life
emphasis placed by Sarah Kember and Joanna Zyelinska (2012; see also
van Dijck 2013; van Zoonen 2013) on the simultaneously generative and
constraining nature of social media platforms and Michel de Certeau’s
conception of everyday existence as imposition and affordance. It is always
both. We can criticize Instagram on grounds of privacy, or commodifi-
cation, or its entrenchment of narrowly unimaginative lifestyles, but only
by way of selves predicated on intuitively grasped practices that are the
product of a world in which Instagram is a thing, regardless of whether you
or I use it or not. At the same time, though, navigating a world in which
Instagram and its attendant cultures of practice are at hand to others and
potentially to oneself is capable of sustaining that anxiety, phenomenologi-
cally speaking, that in turn makes it possible to understand, strictly defined,
the utter contingency of the experience of social media. It is reasonable
enough to suspect that digital media are designed to occlude the way they
shape our experience of the world (Burke 2019), but understanding the
latter is not a matter of standing back in order to get some perspective – it
is a matter of diving in.
There is a worryingly heroic aspect to Heidegger’s notion of standing in
a situation, grasping the nettle and taking responsibility for the self and
world one finds oneself thrown into, which is questionable at best. But it
is important that the ethical imperative he develops out of the condition of
thrownness, which is built around the idea of fallingness from being, is not
necessarily a redemptive one. The ins and outs of this ethics are for another
chapter; for now what is important is that from a phenomenological
perspective there is no point in trying to regain any kind of lost innocence
associated with the pre-digital world, or in trying to attain a purer kind
of being-in-the-world less contaminated by data. Fallingness and the
alienation that goes along with it is a given; it is not just our default mode
of experience but ontologically foundational. And that is what makes it
possible to think of the kinds of states we often associate with digital media
use – distraction, impatience, banal curiosity, affect-chasing – as starting
points, not aberrations. Rather than accepting whatever compromised
present we are served with, this simply means that there is no original sin
for which we have to make amends. The ethics of digital media is not about
atoning for what it has done to us, but about recognizing that the digital
has always been within us, and we have always been within it. It is probably
easier to think of the ethics of mutual constitutivity in the realm of relations
between human subjects, and Emmanuel Levinas has been put to good
use (see especially Pinchevski 2005a) in showing how ethics consists in the
brute fact of co-existence, and not the intimate or attentive relations with
specific others that may develop over time. Clemens and Nash similarly
6
Introduction
7
Digital Life
8
Introduction
9
Digital Life
Louise Amoore’s important work on social order (2011; 2013) sets out
just what is at stake in new ways of being social whose infrastructures are
algorithmic. In order to function efficiently, algorithms have to operate at
high levels of abstraction, maximizing predictability by reducing the range of
possible outcomes in any given interaction between individuals and digital
objects. It is not that the programmer decides and enforces outcomes, but
that less likely and more chaotic chains of events are excluded, resulting in
a social space in which those futures are less likely. It is not a question of
rewiring our minds or overriding our capacity for free will; the point is that
selfing is always a process not a state of being, a set of practices we more or
less manage using whatever resources we find to hand as we make our way
about. We do not develop a toolkit and then go out into the world to be
us; we do it as we go. This is not to say that we simply make it up, but the
process is necessarily experimental. The import of Amoore’s intervention is
to ask whether our facility with improvisation is curtailed when the tools at
our disposal are simpler and more predictable in their outcomes. The issue,
then, is not whether the tools are of our own devising – they never were –
but whether their design, geared towards the efficient running of commercial
social media platforms, reduces the untidiness and uncertainty that charac-
terizes the particular manifestation of sociability that we want to defend. The
all-pervasive spread of data collection raises the possibility that we are indeed
predictable as populations to a degree to which many or most of us may not
have been aware, and there is a sense that what is aberrant and unpredictable
needs to be protected. But are we actually becoming more predictable? Over
the course of this book it will be seen that the necessarily unknowable affor-
dances of lives lived digitally suggest perhaps not, although not definitively.
The materialist phenomenology that frames The Mediated Construction
of Reality provides a robust blueprint for continuing to investigate the
constantly evolving ground upon which everyday life is built and worked
on, and the book’s prioritization of processes of materialization and insti-
tutionalization is impossible to refute.11 What remains an open question is
whether the fact that the data processes underpinning normative practices
of selfhood are largely unfathomable and shaped by the economic impera-
tives of social media platforms necessitates a degraded, less imaginative,
more biddable kind of selfhood. In more tangible terms, Couldry and Hepp
frame this through a critique of the kind of online personal branding that
has become conventional across large parts of the social internet. Branding
brings a lot of baggage with it, including the tacky commodification of
identity pitched to a buyer’s market in popularity and status. There are,
however, other ways of looking at self-presentation in digital (inter alia)
contexts, from Erving Goffman’s (1990 [1959]; 2008 [1963]) exegesis
10
Introduction
11
Digital Life
12
Introduction
a way of properly populating mediated worlds with the voices and bodies
of others. It is these non-intense relationships we have with others – and
here we could add digital objects and infrastructures of the technological
and economic type – which provide the basis for a grounded, active ethics
of being-in-the-world. Here, as Frosh puts it, indifference acts as a moral
force in the taken-for-granted, pre-reflective experience of everyday life.12
Later in the same work Frosh goes on to sketch out some possible
pathways from a pre-conscious practical response to mediation to a more
fully-fledged ethical responsibility towards others, focusing on the kinds
of easily acquired muscle habits associated with digital interface screens,
though the truth is that we cannot reliably infer the form of that ethical
sociability from its corporeal or affective origins. It still stands, however, that
the apprehension of contingency need not be clinched through any kind of
revelation, and that ‘both decentering and refocusing modes of disclosure’
(2018: 17) of the world, which are at the heart of all calls to challenge the
new norms and conventions of digital life, do not depend on consciousness
of crisis. This serves as a potent riposte to claims that digital media flatten
the massively diverse range of human experience into a homogeneous play
of images, so that the representation of a victim of war or famine registers no
differently to that of a politician in the midst of a sex scandal or a protestor
on the streets of a distant capital. Frosh sees this composite aggregate of ‘the
human’ – which we manage to maintain as we cast our eyes from one thing
to the next without pausing to reflect – as a productive form of ‘non-hostile
habituation’, a being-with that is not just liveable but defensible too. And
while there are problems with stereotypes, misconceptions and delusions
that have real implications, the point is not to try to pull back or zoom in
to see the representations we encounter in a less generic, more immediate
fashion, but to tweak our habitual practices so as to form different aggre-
gates of ‘the human’ as a category of minimal solidarity.
More broadly, Frosh’s defence of inattention opens up fertile ground
for thinking about world disclosure in digitally mediated environments
primarily through the prism of practical knowledge. The practices of which
the latter consists are material in the sense that they are context-specific
and of determinate form, and thus properly subject to historical and critical
inquiry. They are also not set in stone: their routinization is a production
of sameness through movement between innumerable digital artefacts,
and while the energies this requires are exactly what present the world as
world to us, if they are deployed differently there is no intrinsic loss of
care structure. That is to say, the fact that we are collectively so invested in
producing being-in-the-world does not necessitate that we are destined to
disclose the world in ever more entrenched ways. There is a fluidity to our
13
Digital Life
14
Introduction
15
Digital Life
16
Introduction
Langlois adopts Deleuze and Guattari’s (1988: 64) notion of the abstract
machine in order to think through how meaning-making has come to
be colonized by software. As with Couldry and Hepp, this is less about
the appropriation by technology of signification than its role in organ-
izing the flow of signals. Kittler is with us once more, and it is difficult
to argue against an approach that seeks to examine how the conditions
of meaning production are shaped through assemblages of technology,
culture and, crucially, institutions.15 This book, though, is especially inter-
ested in examining digital subjectification, and from a phenomenological
perspective that means investigating the myriad ways we enact practices of
selfhood. There is no such thing as a digital self, but there are all kinds of
digital selfings. Such a perspective is ultimately at odds with the Deleuzean
framework Langlois develops, in which it makes sense to speak of the
production of an ideal capitalist self. It is one thing to assert that economic
and technological imperatives will colour the subjectifying practices we
find ready-to-hand as we traverse digital worlds – how could they not?
– but it is another to claim that this culminates in a complete, integral
capitalist subjectivity, as though one mode of being human has simply been
displaced by another. The same might be said of the ‘mining of the psyche’
(Langlois 2014: 88) allegedly typical of datafied platforms, in that there is
a distinction between critiquing the retrieval, ordering and exploiting of
subjective experiences and averring that this amounts to taking something
from a previously intact, innocent self.
The present volume is not interested in the ‘selling of brains’ (Lazzarato
2014, quoted in Langlois 2014: 90), not because it has no concern for
privacy, but because it rejects the notion of internal states innate to a stable
subject, over which that subject has or should have sovereignty. This is in line
with Judith Butler’s (1997) problematization of an interiority and exteriority
of subjectivity. Subjectification is not about the expression of an inner self
for an outer world; it consists entirely in enacting practices of selfhood in
the world, practices which are of that world and not ‘of ’ the self. Digital
Life takes questions of privacy, consent and autonomy seriously, but not at
all from a perspective that sees selves as being stolen, rented or substituted
by data. Consider one of the main objects of critique encountered in this
corner of the literature: the coercive reshaping of how individuals exter-
nalize self-image on social media. It is certainly right to scrutinize the ways
in which people manage their online identities, and we can do so in much
the same way that Goffman did in the mid-twentieth century, using the
dramaturgical model of performances, replete with costumes and scripts, but
without questioning the good faith of the players observed. To start from the
premise that to exist is to be open to otherness is not to suggest that we go
17
Digital Life
through the world discovering how different or alike ‘we’ are from others.
Instead it means adopting the subjectifying practices we find available to us
as readily usable resources – practices of externalization and internalization
– and revealing our relationality and responsibility to others. There are real
choices with real implications associated with how we respond to the world
so revealed, but it is not a question of fidelity to a true or authentic self;
integrity can only derive from an ethics inherent in a present into which we
are thrown and that is ontologically prior to any purported sense of origin.
Butler’s notion of performativity encapsulates adroitly the fact that in
institutionally and politically determinate contexts identity performances
are not playful but incited.16 The subsequent danger is that we internalize
these subjectifications and make them our own – that is how conformity
is enforced, and potentially reveals the danger of digital worlds furnishing
us with atrophied capacities for self-making that we come to believe are
us. The salient point, though, is that this is not a matter of your or my
identity being corrupted or usurped. Being-in-the-world proceeds through
endless iterations of externalization and internalization; this is how we
become who we are, but it is not a process that ends with the discovery of
what was there to begin with. Selfhood starts in the middle; we come to
feel ourselves as ourselves as we hone our improvisatory repertoires, but
those practices emerge from without, not within. What could amount to
a nihilistic account of the impossibility of authenticity or the vacuity of
selfhood, however, points to a different way forward. The point of all this
is that if the ways we have of being selves are of the world and not of us,
then they are collective, and we have a collective responsibility for what
those subjectivities reveal of the world and with what consequences. To
live increasingly digitally is not, then, to experience subjective loss but
to make that world familiar, enacting provisional selves that will come to
feel natural. This will have, and indeed already has, significant affordances
and implications, the contingency of which may be revealed as we develop
routines and paths anew. There is little to be said for holding firm to a
world and a way of being in it which we feel to be imperilled: making a
home out of a world not of our own making, and fashioning an identity
out of the selves we already find ourselves enacting, out there in the thick
of it, is what we do.
Being digitally
There is much to be said for the argument that digital media play an
increasingly formative role in organizing the interactions and rituals upon
18
Introduction
19
Digital Life
20
Introduction
21
Digital Life
calamity can feel like a perverse thing to do over dinner, and yet it can be
registered as both absurd and as grounding the ethics of co-existence. And
the same can be said of our relations with digital technology: ultimately
what matters is not how well we understand how it works and with what
political and material consequences, but the practical, at-hand, embodied
knowledge that this or that technology is both the way the world is disclosed
to us, and at the same time a way. It remains important to work towards
better public understanding of the way people’s consent is secured, their
data monetized, their identities profiled, and with what economic, political
and environmental implications. It is also important for us to understand
what is revealed in the way people move balletically through digital spaces,
seemingly accepting their proclivities and impositions as just the way things
are now – this is how you get to know and to be. It turns out that their
existential investment in such spaces is intuitive and yet restless enough to
be open to other ways of being. There is a fundamental lack of absolute final
commitment and resolution that both discloses the world as a world on the
go, and makes known that it could, and will, be different in time.
All of which brings us back to Couldry and Hepp and the laudable
attention they give to the consequences for individuals’ everyday experience
of the ‘world-making strategies of governing institutions’ (2017: 163).
They take issue with Bruno Latour on the question of digital traces, and in
particular Latour’s insistence that these give us direct access to experience.
Instead, they counter that such directness cannot be assumed since
those traces are dependent on the technical architectures and processes
of institutions. Looked at another way, both perspectives are correct. It
is undoubtedly right that we pay heed to the commercial and program-
matic structuring of digital meaning-making practices, but if we take
Heidegger’s account of thrownness seriously there is nothing less real about
the meaningful experiences that emerge from such practices. Further, this
generative inauthenticity does not commit Heidegger – or, I would argue,
any of us – to accepting the status quo unquestioningly, nor does it absolve
us of the responsibility for improving the (digital) world as we find it.
Lagerkvist (2018) has argued that the rise of distinctly troubling
phenomena including trolling, automation, panopticism and big data
warrant a new digital media ethics. The model she proposes does not
derive from either the scale or unknowability of datafication, instead taking
human vulnerability as its starting point. She stresses both the depth of
uncertainty that is the condition of existence, and the basic drive to seek
meaning and security as the fundamental motivation of everyday life, such
that the ‘existential terrain’ of contemporary digital culture is co-founded
by a combination of the profound and banal, the extraordinary and the
22
Introduction
23
Digital Life
protect the sanctity of the existential quest for meaning and ontological
security, but in the name of those mundane everyday practices that look
inconsequential but over time reveal what is at stake in our co-existence
with others.19 The world disclosed by those practices is the starting point
for a new ethics, and their temporal affordances and implications should
be assessed on that basis, not in pursuit of a higher truth. Lagerkvist is
surely right to want to safeguard Dasein, which she characterizes as ‘the
subjectivity, sociality, agency, ethical responsibility, spirituality, suffering
and search for meaning springing from human thrownness’ (2017: 5).
Heidegger insists, however, that there is no prelapsarian home for Dasein
that it is our responsibility to reclaim. Dasein is perpetually thrown, it is
unremittingly of the world we go about discovering. There is a practical
aspect to this nicety, in that the quest for existential security might be
jettisoned in our ethical thinking in favour of something more humdrum
– homeostasis, the feeling that things are more or less the same day to day.
This is, to be sure, distinct from a defence of conformity, but it is what
defines thrownness – making the world more familiar and predictable,
not trying to reach some goal of clarity but finding a security that consists
in making our way about, open-endedly. What we do through and with
digital media might not carry the burden of delivering a deep sense of
existential security beyond the phenomenological realm, but how such
media disclose the world we co-habit – as we know it, not in spite of our
limited apprehension of it – is the beating heart of it.
24
Introduction
that happen in the digital world, since the world of bits and the world of
atoms are the same world. A digital process might be about encoding and
rendering an image visible to a user with the relevant kit, but one of the
defining features of the digital age is the pervasiveness of processes that are
unseen by human subjects, or at least by most of them; for example, high-
frequency trading, algorithmic consumer profiling, and autonomous facial
recognition. These all involve more human intentionality and labour than
is sometimes assumed, and it bears emphasizing that what makes them
digital is not that they have a tendency to be absent from the consciousness
and agency of the majority of us – rather, again, it comes down to 1s and
0s. Digital mechanisms include apps and the devices used to access them,
but also the corporate governance and legal frameworks of big tech. Digital
environments include online extremist forums and Netflix, but also urban
spaces covered by Wi-Fi, 5G and CCTV, mapped by Google and used as
backgrounds for Instagram posts. Digital infrastructures include unnoticed
data centres, electricity grids and undersea cables, but also everything that
makes digitally afforded experiences possible and meaningful in everyday
life, from economic and political systems to educational establishments,
Foxconn factories and yttrium mines.
Digital life is the condition of existing amongst and through these
manifestations, processes, mechanisms, environments and infrastructures.
That gerund is important: there is no pre-digital existence that the digital
has happened to. At the personal level, many of us remember what it was
like to live in the pre-internet era, but these memories are not of the past;
they are phenomena that we make and remake in the present, through
practices that are of a world that is permeated, constrained and enabled by
the digital. At the level of the social and political, history of course matters,
but is made meaningful by all the things we find ourselves doing in the
relentless present that is our constant origin. This means that we should not
think of selves who go out into the world and use digital technologies; they
are always already part of the world in which we are forever emerging, in
the countless acts of subjectivation through which we make that world and
ourselves familiar and navigable. The focus of this book then is not on how
people feel about digital technologies, or even how they affect them, strictly
speaking – there is no ‘them’ prior to the affecting, after all, only ways of
being afforded by the contingencies of now, and it was ever thus. There is
nothing necessarily amnesiac or myopic about digital life: how we got here,
what our possible futures are, and what we can do about them are of vital
importance. The point is that we come at understanding and answering
these questions by way of the at-hand resources – at once enabling and
debased, revealing and complicit – of everyday experience.
25
Digital Life
26
Introduction
assertion that we do not see things as they really are, especially amid all the
distractions of our digitally saturated existence. Heidegger shows that it is
a condition of thrownness that there never was the possibility of actually
grasping the things, people and phenomena we encounter in themselves;
inauthenticity is our ever-present origin. The salient point is that ordinary
movement from one encounter to the next, rather than abstraction, is how
we come at understanding; the affects and discourses that propel us in
everyday digital life seem intuitively to be just so much noise, but they are
every bit as ontologically constitutive as focused attention and clear-headed
cognition.
Chapter 6 takes up these insights and demonstrates how they can be put
to work to reframe public deliberation in the digital age. Specifically, it seeks
to shed new light on an aspect of digital life that is said to be undermining
the public sphere: identity politics. Beginning with a consideration of
Merleau-Ponty’s analysis of the relationship between perception and values
in everyday life, it moves on to marshal Alasdair MacIntyre’s After Virtue
to work towards a reconceptualization of values as dispositional practices.
Rethinking values as things done in everyday digital life rather than internal
qualities to be defended from exogenous forces points towards a different
future for deliberative democracy far from the polarized filter bubbles often
seen as an inevitable consequence of digitization.
Chapter 7 then asks a critical question that pushes beyond the realm of
social relations: what does it mean to live ethically in a world suffused with
digital processes, mechanisms, environments and infrastructures? While
all of these things structure and generate our conditions of sociality, the
lived experience of them exceeds their intent and design. The withdrawal
of infrastructure from conscious experience is not necessarily sinister, and
it remains possible to live creatively and critically amongst forces like the
protocols of social media platforms.
Finally, Chapter 8 rounds out the discussion by reflecting on Michel de
Certeau’s theorization of the possibility of creativity and resistance in the
face of an imposed social order. The world-disclosing, agentic potential of
making do with the digital resources we find ready at hand in everyday
life cannot be underestimated, offering as they do endless opportunities to
experiment, reveal stakes, strike stances accordingly, and then to persevere
or try something else. It is assuredly the case that those resources, practices
and postures are not of us but of the world; nonetheless the temporally
indeterminate scope to enact them effects real change in that world.
Repertoires of improvisation are key to living ethically in the digital age,
as selves that are provisional not programmed, enacting politics that are
likewise provisional not programmatic.
27
2 The Care Deficit
28
The Care Deficit
rather than something we are born with or carefully build from the ground
up. I may find the world baffling and my own position in it arbitrary, but I
can do my best to redress the former and own the latter – this is the moral
grounding of solidarity. The fact that intentive consciousness entails annihi-
lation is no excuse, but rather obliges us to scrutinize how we know, what
that discloses of the world and with what implications. This chapter inves-
tigates the opportunities for solidarity made possible by affective digital
experience, a ‘phatic’ (Frosh 2011) relation of mere-feltness to others. The
main point is not that it is better to feel than to know, but that the intuitive,
distracted and ambivalent digital experience of others over time – the
impersonal, non-intimate and inattentive aspects of mediation, as Frosh
puts it (2011: 384) – may be more conducive to subjective recognition than
intense moments of focus, concentration and reflection.
In contemporary political theory20 the notion of affective solidarity has
been treated as something of a contradiction in terms. Any relation to the
other rooted in sympathy, sentiment or pity cannot form the basis of a full,
implicitly Hegelian, recognition of the other – and in practice it is often
actively dehumanizing. Mainstream discourse voices similar concerns when
social media users start to express their fulsome support for protestors in
a distant land, or emote freely about flood victims or asylum seekers. It is
a debate21 that extends at least as far back as Adam Smith’s claim in The
Theory of Moral Sentiments (2009 [1759]) that the only viable route to
the substantive recognition of mutual humanity is imagination, of which
reason is a necessary but insufficient ingredient. Rousseau cautioned that
any effort to endow representations of suffering with emotive potency runs
the risk of undermining what it intends to accomplish, while d’Alembert
responded that blandly to enumerate the facts of human depravity and
woe is self-evidently obscene. More recently, Luc Boltanski (1999) has
disputed the claim that pity is a political dead end, while Charles Taylor’s
(Taylor and Gutmann 1992) conception of the social imaginary embraces
Smith’s position to ask what sort of spaces might afford the possibility of
individuals imagining their way into the lived existence of others.
Boltanski and Taylor diverge on several points, but both agree that
didacticism does not work: it is ineffectual to instruct people to care
more or care differently about those countless others whose suffering
flashes past them on the news or a social media feed. This runs counter
to those media malaise theorists22 who deplore the indifference shown
by audiences when confronted with humankind at its worst – a condem-
nation that has echoes in Proust (1970 [1919]: 200). But whether the
answer to diagnosed cultures of apathy and inappropriate emotivism is
rubbing people’s noses in horror or curating spaces in which audiences can
29
Digital Life
ruminate on their own path towards a truly ethical relationship with the
other, there is a shared supposition that rupture is essential – a puncturing
of habitual modes of existence too familiar and comfortable to afford real
recognition of the actuality of what is happening in the world and of one’s
ethical relation towards it. Against that received notion, then, and in line
with Frosh’s critique of the ‘attentive fallacy’ (2011: 385) underlying it,
this chapter suggests that solidarity with distant others is clinched not in
critical moments that interrupt the affective flow characterizing so much of
everyday digital life, but precisely through that quotidian experience, with
all its attendant sensations, distractions and feelings.
30
The Care Deficit
31
Digital Life
than a way of presenting presence … being that dare not speak its name,
being that dare not be; the agency of the instant without the insistence of
the ego, which is already a lapse in time which is “over before it’s begun”!’
(Hand 1989: 81). As a form of relationality, duration is embryonic, but it
is not innocent – ‘not guilty, but accused’, in Levinas’s words, ‘it dreads the
insistence in the return to the self that is a necessary part of identification’
(Hand 1989: 81).
This, then, is different from the guilt narratives threaded through
critiques of compassion fatigue (Moeller 1999) or mediated cultures of
distraction (Virilio 2000), critiques to which many of us subject ourselves,
however futile that may be. It is accusatory, but not in the same manner as
Sontag’s (2003) account of photography, which forces the viewer ‘finally’
to realize the death and destruction for which she is responsible. It is an
accusation that emanates from our pre-reflexive sense of intimacy over time
– from being-in-the-world, not from scrutiny, demand or reflection. This
can sound like an appeal to a purer, more essential mode of existence, but
in fact it amounts to the opposite as it entirely jettisons any metaphysical
conception of being-with. This is where the practical relevance of Levinas’s
ethics lies. There is no ‘deep’ meaning or revelation of what it truly means
to exist in the world among others, nor any call to reclaim an originary
solidarity long since debased by the degradations of digital life. This is
co-existing as logically prior, simply what we wind up doing all the time
out of necessity; more than Heidegger’s being-with-the-other, it is being-
for-the-other (Pinchevski 2012: 349). And in exploring the digital and
its denizens, this frees us from the obligation endlessly to magic up new
kinds of representation or digital encounter that will pierce the fog of our
overstimulated, consumerist lives to attain a proper subjective recognition
of the other.
The next section lays the groundwork for this shift in perspective by
setting out how affective postures towards the world represent far more
than stunted, merely-felt relations to others doomed to fall far short of
solidarity. First, though, three points bear emphasizing. First, the kind of
intimate non-intentional consciousness Levinas has in mind is more or
less the antithesis of Buber’s I-Thou dyad (1942), predicated as it is on an
unstinting, unflinching gaze into the eyes and ideally the soul of the other
(see also Pinchevski 2012). Second, it is not a rarefied state we should seek
to attain: the constant experience of thrownness into always-already existing
worlds and selves is such that this passive, pre-reflexive relation to others
is the default mode of existence – not a deviation from ‘true’, objectifying
experience. And third, it is categorically not sympathy, as it is a relation not
to an imaginary self-equivalent but to an other, a mystery.
32
The Care Deficit
33
Digital Life
34
The Care Deficit
Awareness and understanding of the world, and not just our knowledge
of it and beliefs about it, thus come into play – if only as possibilities that
may or may not be realized. As Slaby expresses it, ‘Disclosure names the
entire dimension of a person’s potential openness to the world, including
the openness to what is in fact occluded, and also the openness to what is
“there” but nevertheless beyond one’s grasp’ (2016: 5, emphasis in original).
Heidegger views disclosure as a moral responsibility, not just something
we do but something which we are obligated to learn how to do well. By
contrast, Levinas recasts the inherent incompleteness of disclosure, and
with it the failure of communication, as a prerequisite of moral co-existence
rather than an obstacle to it. Whether there is any point in philosophers,
political scientists and digital scholars of any persuasion condemning
individuals for failing to disclose the world ‘well’ is very much an open
question. Whatever someone feels about their responsibilities as citizens or
digital inhabitants, the condition of selfhood as an unending work means
that they have an active, always unresolved stake in how their self appears
to others and thus to themselves that is likely to sustain an orientation
towards understanding their situation at least some of the time. But failure,
distraction and ambivalence are the default settings of thrownness. We get
disclosure wrong most of the time, but that is not evidence of the absence
of an habituated orientation towards it. As Pinchevski explains, ‘[i]t is
precisely in moments of uncertainty and in instances of misunderstanding,
lack, or even refusal that I find myself facing the Other’ (2012: 356).
To follow this line of reasoning through to its logical conclusion, the
impossibility of awareness and understanding could even be said to militate
against indifference and apathy, since in the navigation of everyday life we
have no choice but to recognize and find ways to live with the fact that the
world always exceeds our awareness. Defiant ignorance is one alternative for
existing in a demanding and elusive world, but one with consequences for
subjectification, which is not thereby halted as a project. There is no choice
but to subjectify, after all. This is not about the consequences of someone
deciding, for example, not to try to understand what is going on in Yemen,
and deciding instead to live as though their thoughts and feelings have no
causal correlate in the world. That is an impossibility over time, as Levinas’s
account of duration illuminates, and as such one does not have to go so far
as Heidegger in insisting that full awareness and understanding are moral
imperatives. Awareness and understanding may be patchy and inconsistent
in practice, but they are what make life liveable at the sharp end of ordinary
existence, and it is through them that others become liveable-with (Frosh
2011: 389). To bring this back to affect, we are always aligned to an ‘always
more’ that affects us in ways we do not and cannot fully apprehend; this
35
Digital Life
is what Levinas terms the interruption of the Said by the Saying, and it
secures the status of affect as an epistemological object fit for digital and
political theory. Affective experience means being situated in an ongoing
situation that has stakes, in the midst of affective arrangements that are
available to us yet elude our cognitive apprehension and practical grasp.
Thus, Frosh argues, ‘[i]f most individual strangers on television are viewed
indifferently, in routine, unremarkable, non-hostile encounters, then their
constant and cumulative presence within the home is a significant historical
accomplishment’ (2011: 393).
There is, to be sure, a tension between the concepts of non-intentional
consciousness and disclosive posture. While each functions at the level of
the pre-reflective, the former appears seminally and energetically open, the
latter compromised and more geared towards coping. In moral terms it is
worth underscoring, though, that both are essentially defined by culpa-
bility, on the premise that there is no consciousness that originally exists
and then goes about seeking others to recognize without objectifying.
Non-intentional consciousness, like the disclosive posture, always finds
itself existing. For both, too, there is no possibility of reasoning one’s way
through to best practice, and that in turn suggests that it is unfeasible to
think our way from an ideal conception of solidarity to the kind of digital
spaces and practices we would like to see in the world. Instead we have to
begin with already-existing ways of being-in-the-world – ways that can be
compared, judged and redirected, but not created ex nihilo. That means
taking seriously the question of how to respond to the fact that, in large
part, people’s responses, maybe even their default response, to all the varie-
gated suffering and injustice they encounter in digital media alongside the
uplifting and entertaining, appear superficial, perfunctory and imitative. It
is a question that has to be embraced if the phenomenology of affect is to
move beyond the merely descriptive to engage critically with different ways
of being-in-the-world.
As an opening gambit it pays to resist the urge to judge digital inhabitants
for failing to rise to the challenge of thrownness. It has been established
that affect precedes individuation, as an inventory of responses that exceed
us but which we internalize as how we personally feel – it is a shared
resource that necessitates affective cultures. A similar claim can be made
about Levinas’s pre-reflective consciousness: whatever it is it does not lack
form, but is always-already moulded by familiar arrangements of stimuli
and the comportments associated with them. Without such arrangements
to hand, responding at the local level is impossible. In conceptual terms,
affective arrangements are the logical consequence of existence defined as
nothing more and nothing less than ways of being-in-the-world. If people’s
36
The Care Deficit
affective responses seem like second-hand reflexes – ‘The body weeps when
it mimics grief ’, in Bourdieu’s mordant phrase (1990: 73) – then so be it;
it is plausible that a well-calibrated disclosive posture that makes knowing
how to respond to tragedy and injustice instinctive, without requiring a
second thought, is the precondition of the autonomous yet situated and
relationally constituted subject.
Conceiving of all human behaviour as essentially performative or
mimetic has a long and storied academic history, after all. For Goffman
our microscopic responses, certainly including the affective, in all manner
of situations are about scripts mastered to indicate social competence
and collectively to achieve the ‘civil inattention’ that makes social spaces
liveable. Goffman did not develop his model in order to be dismissive – his
overarching principle was that there is no authentic self to be revealed once
all the learned performance has been stripped away; we are, in effect, all
surface, all script. For Foucault (1990 [1976]) as for Butler (1997), those
self-same responses are more a matter of incitement than mastery, the
myriad intimate ways we submit to disciplinary regimes of power. But for
both, again, there is no ontologically prior self doing the submitting, only
the self constituted in acts of submission. Performance models, perhaps
less figuratively described as contextual response templates, are however
perfectly compatible with notions of authenticity, and evidence of a
performance ritual is not in itself an indication of inauthenticity. Similarly,
authenticity is not predicated on the existence of a consistent self, since it
is in discontinuously coherent, grasping acts of selfhood which fail to grasp
the other that we are most likely to find the kinds of authentic bearing
towards the world that make solidarity as a lived principle possible.
It does not follow that we should content ourselves with whatever digital
scraps of affect we can lay our hands on as proof that there is still residual
empathy in the contemporary world (Frosh 2011: 387), rather than the
trite sentiment or virtue-signalling that much of it seems to represent, or
that we should give up on trying to imagine and create spaces in which
new kinds of relations between distant others can crystallize. The aim is to
posit that affect, the merely-felt, may present the most fertile ground for
thinking differently and progressively about solidarity. Previous research
(Markham 2017) focused on professional cultures of media production,
and in particular on workers who might be thought of as in the business
of promoting solidarity, but the point still stands: whatever political
principles they claimed to be aligned to were instantiated not in spite of
the affective distractions of everyday life, but through them. This is in part
about the tension between a sense of self already signed up to a particular
commitment and the slog of repetitive labour performed in compromised
37
Digital Life
38
Another random document with
no related content on Scribd:
How sorrow came upon us in those dreary lodgings I
have already told. Six months of mingled bliss and anxiety,
and then my husband was stricken down. I sought for no
help or sympathy from Lady Waterville in my trouble. Quite
alone I watched by Ronald's sick-bed; and nurse was the
only friend who visited us in our time of calamity.
Yet not the only friend. There was one face that came
like sunshine into the sickroom, one voice that never failed
to bid me be of good cheer. The face was shrewd, bright,
and kindly, with eyes that were well used to studying poor
humanity, and the voice was deep-toned and pleasant to
hear. Dr. Warstone was, in the truest sense of the word, a
friend. He was not a courtly, flattering doctor by any means,
sweetening his doses with little compliments. But he looked
straight into your heart, and read all your doubts and fears,
all your unspoken longings and womanly anguish; and he
sympathised with every weakness as only a large-hearted
man can.
"Are you quite sure you are none the worse for it?"
demanded the doctor, looking searchingly at me.
"Do you think she is?" cried Ronald, anxiously. "She did
look uncommonly pale afterwards. Louie, if there are any
sprains or bruises that you haven't mentioned—"
"I always mention everything," I interrupted, laughing.
"It didn't hurt me. But, oh, doctor, how foolish you will
think me!"
"I have thought you foolish ever since I first saw you,"
he responded, with one of his kindly smiles.
"A man with a good little wife can exist without a guitar.
You are at your old tricks—taking things too seriously."
The room was large, and looked lighter and more airy
than London rooms generally do. There was a light paper on
the walls, and some kind hand had pinned up several
coloured engravings, which made the sick chamber look
something like a nursery. The invalid was sitting in an easy
chair stuffed with pillows, and placed near a bright fire.
Resting against the arm of the chair, just within reach of the
sick man's hand, was the guitar.
Later on, when the soft dusk of the spring evening was
creeping over Chapel Place, my husband's fingers began to
wander lovingly across the strings; and I sat and listened to
him in the twilight, just as I had done a hundred times
before. It was the resting time of the day; my hands lay idly
folded in my lap, and I was leaning back in a low chair with
a sense of quietness and peace. He was not strong enough
yet to sing the songs that I had written in our happy
courting-days. He could only strike the chords, and bring
out of them that fairy-like music which is always sweetest
when it is heard in the gloaming.
"You never did," I replied. "I know all that you play.
Poor Monsieur Léon has laid his spell upon those strings!"
"Well, why don't you write one?" Ronald asked. "I will
try to play it again."
CHAPTER VII.
JARS.