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FINAL SEMESTER EXAMINATION

(JULY 2020 SESSION)


PRACTICES OF MANAGEMENT
BMG10103/CMG10103

LECTURER :…………………………………………………………

MATRIC NO : ……………….. PROGRAMME: …………………

VENUE : ………………………………………….

AUGUST 2020 DURATION: 3 HOURS

INSTRUCTIONS:

1. Candidates must read all questions carefully.

2. The examination script consists of the followings:

Part Types of Instruction Duration


Questions
A 25 MCQ Answer ALL 30 minutes
questions
B 5 Extended Answer THREE (3) 2 hours and 30
Structures questions ONLY minutes

NOTE: PART A IS NOT AVAILABLE FOR REFERENCE

______________________________________________________________________________________
THIS EXAMINATION SCRIPT CONTAINS 3 PAGES INCLUDING THE FRONT COVER
DO NOT OPEN THE EXAMINATION SCRIPT UNTIL FURTHER INSTRUCTION
CONFIDENTIAL

PART B
(75 marks)
Time: 2 hours 30 minutes

INSTRUCTION
This part consists of FIVE (5) questions. Answer THREE (3) questions only.

(Question 1)
Planning is a part of management functions.
(a) Discuss SIX (6) stages of decision making by illustrating the diagram and
provide an example for each stage.

(b) Explain TWO (2) advantages and TWO (2) disadvantages of group
decision making.

(Question 2)
Planning can also be defined as the process of choosing a goal and
developing a method or strategy to achieve that goal.

(a) By using a diagram, explain levels of goals.

(b) Briefly explain FOUR (4) functions of special-purpose plans.

(Question 3)
Effective organizational communication is attainable through understanding
the elements of communication.

(a) Explain in detail what communication is and please provide relevant


example to support your answer.

(b) Discuss FIVE (5) barriers to communication. Support your answer with
relevant example.

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CONFIDENTIAL

(Question 4)
An organization and its sub-units are made of groups and teams, most
activities of the organization require at least some degree of coordination
through the operation of group and teams working together.

(a) State and explain FOUR (4) importance of working as groups and teams.

(b) Elaborate on FIVE (5) elements of team environment.

(Question 5)
Human resource management is important in effectively and efficiently
retaining existing employees and hiring new ones.

(a) What is recruitment? Differentiate between internal and external


recruitment.

(b) Discuss the recruitment process involved in hiring new employees


effectively by illustrating the diagram and provide an example for each
step.

END OF QUESTION

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