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BMG10103 CMG10103
BMG10103 CMG10103
LECTURER :…………………………………………………………
VENUE : ………………………………………….
INSTRUCTIONS:
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THIS EXAMINATION SCRIPT CONTAINS 3 PAGES INCLUDING THE FRONT COVER
DO NOT OPEN THE EXAMINATION SCRIPT UNTIL FURTHER INSTRUCTION
CONFIDENTIAL
PART B
(75 marks)
Time: 2 hours 30 minutes
INSTRUCTION
This part consists of FIVE (5) questions. Answer THREE (3) questions only.
(Question 1)
Planning is a part of management functions.
(a) Discuss SIX (6) stages of decision making by illustrating the diagram and
provide an example for each stage.
(b) Explain TWO (2) advantages and TWO (2) disadvantages of group
decision making.
(Question 2)
Planning can also be defined as the process of choosing a goal and
developing a method or strategy to achieve that goal.
(Question 3)
Effective organizational communication is attainable through understanding
the elements of communication.
(b) Discuss FIVE (5) barriers to communication. Support your answer with
relevant example.
(Question 4)
An organization and its sub-units are made of groups and teams, most
activities of the organization require at least some degree of coordination
through the operation of group and teams working together.
(a) State and explain FOUR (4) importance of working as groups and teams.
(Question 5)
Human resource management is important in effectively and efficiently
retaining existing employees and hiring new ones.
END OF QUESTION