Professional Documents
Culture Documents
Common Response Part 2
Common Response Part 2
Empathy
Bad news
Oh I’m sorry to hear that
I’m sorry for that
I’m sorry for your loss.
Good news
Congratulations!
That’s a good job.
I’m happy to hear that.
I’m so glad to hear that.
Evaluation 15 minutes - Small group (3-4 groups of tutors)
The students in small groups will