Customer Service

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Jet2

An overview:

Jet2.com has been serving happy customers since the last thirty years. It has got its foundation from a
well-established aircraft company Channel Express. Jet2 got its name recently in the year 2003. Before
that it has been working under the name of its parent company which is the Dart Group. This company
has a prestigious background of 40 years of service. The company after getting the new name gradually
experienced an increase in the number of customers being served from 360,000 customers to a huge
amount of 4.7 million people. With each year passing the number of happy customers being served is
increasing. Up till date the company has served about 30 million customers and has travelled to
destinations that number greater than 50. Moreover, the company has more than 50 airplanes in
immaculate conditions for the passengers.

Services by Jet2:

Jet2.com is not just simply an airplane service but it offers a number of other services and facilities to
the customers that further ease and facilitate the customer’s flight and stay at any destination. The
website is very easy to navigate with multiple options. One can just enter the date of departure and
arrival and the desired destination and an entire list of flights available will be produced instantly along
with the fares. Jet2.com is popular among the people because the flight’s fares which they offer are very
cheap and reasonable.

The company provides to its customers facility for hiring cars at different locations for ease of travel in a
new place. It also offers services for people travelling with pets and fragile items. Besides that it offers
different holiday packages, travel insurance, transfers, baggage allowances, seat reservations, on board
shopping, inflight champagne, medical facilities, and many other facilities. The website also provides a
detailed flight schedule to different locations.

Contacting Jet2:

Jet2.com customer service can be contacted easily through the website or through the helpline provided
on the website. The customer service is very helpful and makes efforts to satisfy the customer.

Additional information:

This company can be easily trusted because it has received many awards since its starting. An entire list
of approximately 25-30 awards is present on the website.

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