Ha 240119

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CONFIDENTIAL

Overseas Service Department Page 1 of 2


300 Takatsuka-cho, Chuo-ku, Hamamatsu-shi, Shizuoka, JAPAN Date Jan. 19, 2024
432-8611
Our ref. HA-240119
Tel: 81-53-440-2159, Fax: 81-53-440-2318

TO: Selected Suzuki Automobile Distributors.


ATTN.: Managing Director
Service Manager

SUBJECT: Recall Campaign on A6G415 (Jimny) Vehicles for Fuel Pump


Replacement (Extended VIN range) and Supplied Spare Part
Dear Sirs and Madams,

We regret to inform you that certain A6G415 (Jimny) vehicles have been built with the fuel
pump which had been produced with the component part improperly processed. Suzuki
Motor Corporation (SMC) have decided to conduct a recall campaign to address the
problem. We would like you to take the following actions.
This campaign is additional VIN range on previous 97-GQ recall campaign.
In addition to Jimny vehicles, your are requested to handle customers who used affected
fuel pump which had been supplied as spare part.

1. Condition
The fuel feeding impeller in the fuel pump, which is made of the resin material, may be
swollen and deformed in fuel due to the insufficient material density caused by the
improper injection molding process. The impeller may interfere with the fuel pump housing,
resulting in the fuel pump malfunction. In the worst case, it could cause the engine stalling
while driving.

2. Affected Vehicles Information


(1) Model:
A6G415 (Jimny) vehicle, which have been produced in Japan.
(2) Production Period:
From Nov 12, 2018 to Sep. 7, 2019
(3) Vehicles:
21,353 units in global total
Refer to VIN list of ANNEX 1 for details of respective country.

For vehicles which had been replaced with affected spare part
(1) Model:
- A6G415 (Jimny) vehicle, which have been replaced with spare part
(15100-78R00).
- AZG412 (Swift) vehicle, which have been replaced with spare part
(15100-78P10).
- AZH412 (Swift) vehicle, which have been replaced with spare part
(15100-61P00).
Page 2 of 2

(2) Spare part supply Period:


From Sep, 2018 to Apr, 2020
(3) Total quantity:
69 units in global total
Refer to part shipment list of ANNEX 1 for details of respective country.

3. Action
(1) Notify your authority of the recall if required.
(2) Obtain customer information from the authority or a pertinent information provider.
(3) Notify all customers of the vehicles involved as well and inform them that replacement
parts are currently not available due to parts supply are very limited. Therefore request
them to wait until another notification would be issued when countermeasure fuel pump
becomes available for replacement.
(4) Submit ANNEX2 to us by Feb 5, 2024 excluding parts order information.
(5) In case of spare part, please check spare part sales/ shipment record to find a dealer
which had received the potential affected fuel pump. And request the dealer to check job
card to identify the vehicle which the fuel pump had been replaced.

4. Parts supply plan


Countermeasure parts are currently very limited. Further instruction will be provided when
the parts supply plan become ready.

5. Warranty Reimbursement Information


We will provide detail reimbursement condition when the parts become available with
another letter. For identification, we preliminarily set campaign code (trouble code) 97-HA
for this recall at this stage.

We are sorry for causing an inconvenience to you. Your assistance and cooperation would
be highly appreciated. If you have any questions, please don’t hesitate to contact us
anytime.

Very truly yours,

Shinji Ishikawa
Department General Manager
Overseas Service Department
Suzuki Motor Corporation

Attachment
ANNEX1: VIN list
ANNEX2: Recall campaign initiation schedule reporting form
ANNEX3: Sample letter

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